Mantra Alice Springs 3.5 stars

Customer review rating (ALL Rating) 3.5/5 35 reviews

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Description

Hotel extras

  • Free Wi-Fi, on-site parking, 24-hour reception and elevator access

  • Includes outdoor swimming pool, café & restaurant, BBQ area, guest laundry and meeting space

  • Positioned in the heart of Alice Springs -Todd Mall, retail shops, dining and tourist precinct

  • Ideal location to explore the MacDonnell Ranges, Standley Chasm and Simpson's Gap

  • Welcomes corporate, family and leisure travellers with flexible accommodation options

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room offering comfortable accommodation with a queen bed, modern ensuite and air conditioning. Ideal for business or leisure stays, with in room tea and coffee facilities and access to hotel amenities including the pool and guest facilities.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Enjoy relaxed comfort in the Standard King Room, featuring a spacious king bed, modern ensuite and air conditioning. Ideal for business or leisure travellers, with tea and coffee facilities and access to hotel amenities.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Deluxe Room featuring a plush king bed, stylish ensuite and private balcony with views East over the Todd River. Most Deluxe rooms feature private balcony. Enjoy air conditioning, Smart TV, tea and coffee facilities.

  • Views:

    River side

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room for hearing impaired guests
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mantra Alice Springs

11 Leichhardt Terrace
870 ALICE SPRINGS
Australia

GPS:-23.69994, 133.8836

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 110 rooms
  • 3 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Boutiques/shopping

Drugstore/pharmacy

Shopping mall

Catering

One Restaurant

Breakfast

  • Breakfast à la carte Additional charge

Well-being

Pool Additional charge

  • On site

Sports and leisure

Golf Additional charge

  • Nearby

Golf Additional charge

  • On site
  • Indoor parking
  • Private

Vehicles

  • Bus parking

Security

  • Well-lit parking

Public outdoor parking

Parking information

  • Outdoor parking
  • Public

Vehicles

  • Bus parking

Security

  • Well-lit parking

BELLA ALICE

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Bella Alice is a vibrant Italian-inspired café, restaurant and pizzeria in the heart of Alice Springs, serving fresh handmade pasta, wood-fired pizzas, premium coffee and authentic flavours in a welcoming indoor and alfresco dining setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  35 reviews

Customer review rating 3.0/5

Anna F. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Lisa J. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Arbuthnot K. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Lauren F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Svetlana M. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Lisa J. Solo - Confirmed reviews ALL

Great Location! Staff were very friendly and helpful. Negative stars as I had to wipe down countertops. The toilet flush was missing a cover ring, and the buttons were dirty. The room carpet was torn. The carpet outside the room was stained and dirty.

Customer review rating 3.5/5

Arbuthnot K. Business - Confirmed reviews ALL

Clean and tidy, but very noisy

Customer review rating 2.5/5

Lauren F. Couples - Confirmed reviews ALL

I understand that the Mantra branding was only applied to this hotel in July and it’s fair to say it’s not quite at the normal standard you would expect from a Mantra brand hotel. The rooms (we stayed in two) are very tired and could do with serious modernisation. Neither room had an extractor fan in the bathroom, or sufficient power points for modern appliance charging. The large apartment we were moved to mid stay didn’t have any power points beside the bed which was very inconvenient for phone charging and alarms. There are no microwaves in the normal rooms - there’s a “microwave room” upstairs off reception for guest use which is something we had never seen. The swimming pool is not heated, is quite small and gets very little sun, we found it to be completely unusable due to the cold temperature of the water. We dipped our feet in and it was so cold it was painful. We did not observe any guests using the pool during our entire six night stay. Secure parking is limited and difficult to get into, the carpark across the road is open air but much easier to use. For the money, it’s an ok stay but very basic and it could benefit from a deep clean. The stairs were filthy and the same bottle of orange juice was in the stairwell our entire stay. The rooms also could benefit from a deep clean. The staff are exceptionally friendly and helpful, and the location is close to town with the walk through the carpark to the Todd Mall was very useful. The rubberised flooring on the balcony’s and walkways is something I haven’t seen before and was impressed by, the noise suppression was fantastic - no hearing other people’s bags wheeling around or noisy footsteps. All in all, the staff and location were great but due to the other issues I personally wouldn’t choose to stay here again - I would spend a little more on somewhere more updated and with a usable pool - but if you are budget conscious, not looking to spend much time in the rooms and don’t want to have a swim during your visit then it may work better for you.

Customer review rating 5.0/5

Svetlana M. Solo - Confirmed reviews ALL

Good location, spacious rooms, all necessary amenities and facilities, good breakfast

Customer review rating 0.5/5

Stephen G. Couples - Confirmed reviews ALL

Very disappointing stay. The allocated queen room was in poor condition. The door which opened onto a covered area could not be left open because of the unpleasant smell. There was no ventilation to the bathroom, the shower base had worn away and was badly stained. The carpet in the room was badly worn and frayed and the room smelt musty and stale. In its current condition this room should not be available use. We asked reception if there was an alternative room available and were happy to pay the difference. We shown to king rooms at the front of the hotel. The first one had a broken air conditioner. The second we took also had a broken air conditioner. Further, there was rubbish and broken toys in the stairwell to the carpark which was there at on both nights of our stay, a week apart, And the rug in reception area is dirty and the chairs have arm rest that are shiny with wear.

Customer review rating 4.0/5

Yunxin C. Couples - Confirmed reviews ALL

Overall 8/10, location is good

Customer review rating 5.0/5

Kimberlene H. P. Solo - Confirmed reviews ALL

Great customer service

Customer review rating 4.0/5

Robert S. Families - Confirmed reviews ALL

A quiet and private environment.

Customer review rating 1.5/5

Derrick D. Business - Confirmed reviews ALL

Shower doesn't get hot most of the time, light in bathroom was broken. No knife and fork or plate in room.

Customer review rating 2.5/5

Nisha G. Solo - Confirmed reviews ALL

Mouldy bathroom, shower head looks like it has never been cleaned and the bed isn't uncomfortable it just feels weird. Love the location and the food at Bella’s was good. Also would nice not to have maintenance having a loud lengthy conversation at 7 in the morning.

Customer review rating 3.0/5

Wilhelmina H. Business - Confirmed reviews ALL

Rooms in need of refurbishing

Customer review rating 5.0/5

Toby K. Business - Confirmed reviews ALL

Good value for money good location

Customer review rating 2.5/5

Catalina J. Solo - Confirmed reviews ALL

Message before I book that need to early check in but doesn’t happen

Customer review rating 3.5/5

Gary P. Business - Confirmed reviews ALL

The room was basic but comfortable and I had a great sleep on a comfortable bed until a garbage truck reversed past my window at slow speed with full beeper on at 6:45 in the morning

Customer review rating 3.0/5

Jill S. Friends - Confirmed reviews ALL

The Mantra had all necessities (except hair conditioner). However the hotel is getting a little "tired" - it could do with a total renovation. However for a cheap, convenient stay it is OK.

Customer review rating 3.0/5

Robyn R. Solo - Confirmed reviews ALL

Although the bed was clean, it sagged and was very uncomfortable. The walls and ceilings were freshly painted but the paint of the skirting boards and door frames in the hotel room were badly chipped. Did the tradesmen run out of paint? The lift and the common areas outside the room were scruffy and down-at-heel. However, the hotel is well located, and the staff were pleasant.

Customer review rating 0.5/5

David R. Business - Confirmed reviews ALL

Please inspect room 211 and explain to me how you justify advertising your rooms as having "modern ensuites". The air-conditioning unit did not cool the room below 23 degrees and was noisy and randomly spitting water out. But the icing on the cake was one of your staff members banging on the door at 7. 45 am, waking me up after one of the worst sleeps I've ever had whilst travelling for work. When I begrudgingly answered the door, they apologised and said they thought the room was empty and walked off, not explaining what they wanted.

Customer review rating 3.5/5

Richard N. Couples - Confirmed reviews ALL

The hotel is only 5 minutes walk to the city centre. Nice park and Todd river opposite. The room was okay but a bit old with a crack in the bathroom sink.

Customer review rating 5.0/5

Gemmuel B. Solo - Confirmed reviews ALL

I had a wonderful time staying at Mantra Hotel as its location is very convenient and close to town. The hotel has the necessities I need.

Other web-users rate our hotel

  • 450 reviews 9.3/10 Location
  • 469 reviews 6/10 Room
  • 349 reviews 8.3/10 Service
  • 37 reviews 3.6/10 WiFi
  • 205 reviews 5.1/10 Cleanliness
  • 140 reviews 3/10 Amenities
  • 41 reviews 3.2/10 Pool
  • 27 reviews 6.8/10 Breakfast

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