Mercure Alice Springs Resort 4 stars

TripAdvisor rating 4.0/5 1,509 reviews
Mercure Alice Springs Resort
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Room 1

Number of guests
Children's age

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Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ASP AIRPORTPaying
  • Late Check OutPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870
alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    ASP AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

Our accommodations

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Standard Twin Room with 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 23
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 30
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Twin Room with 2 Double Sized Beds

  • Max. number of persons: 4
  • Area: From 30
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • Max. number of persons: 2
  • Area: From 34
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • Max. number of persons: 4
  • Area: From 34
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARRA BAR

Photo non contractuelle / Strictly non binding

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 345

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,130 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,509 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Worst stay in Alice springs

Customer review rating 4.3/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

We stayed in room 140 and the shower,bed really needs a replacement ... how can a person fit in the small shower place where we can’t even move our hands.. 2nd there were left over shower and conditioner before we checked in above the shower , where I presume housekeeping forgot to check that and this standard we did not expect with Accor chain hotels... hope you consider our reviews and change the shower head in the room. Thank you

Pleasurable

Customer review rating 4.3/5

Sharron Families - 02/12/2019 Confirmed reviews ALL

Really enjoyed the break away even though we are local.

Regretful

Customer review rating 4.3/5

Karen Solo - 30/11/2019 Confirmed reviews ALL

I felt unsettled and frustrated.

Mr

Customer review rating 4.3/5

Donald T. Couples - 29/11/2019 Confirmed reviews ALL

Excellent facilities and looked after by great staff

Pleasant with great customer service.

Customer review rating 4.3/5

Stacey Business - 28/11/2019 Confirmed reviews ALL

Always pleasant with great customer service. Would have liked a mini bar but my company didn't pay for this service. Happy that I didn't stay in a disabled room this time.

Oasis in the desert.

Customer review rating 4.3/5

Mr L. R. Solo - 28/11/2019 Confirmed reviews ALL

A superb oasis in the desert. The room was comfortable with good facilities. The buffet breakfast was a delight, as was the dinner at night. Sadly I was only able to spend 1 night at the hotel before I continued my travels.

Very saitsfied with two night stay.

Customer review rating 4.3/5

Anonymous Friends - 27/11/2019 Confirmed reviews ALL

Very clean, spacious room, extremely comfortable mattress, excellent water pressure in shower, and great price.

Mr

Customer review rating 4.3/5

Laurie Solo - 27/11/2019 Confirmed reviews ALL

All was very clean and food was excelant, plus sleeped very well.

3 spiders in my room , not the room I booked either

Customer review rating 4.3/5

Daniel Business - 25/11/2019 Confirmed reviews ALL

Firstly I was given a disabled room with bars and dis functional bathroom . Two double beds NOT the king i booked. My actual room wasn’t ready despite me checking in at 7pm ?? I killed 3 spiders before I could settle in. Cobwebs in corners ceiling of room Very poor exp. based on this I would not stay again and would not recommend

Friendly and caring staff

Customer review rating 4.3/5

Coop Solo - 25/11/2019 Confirmed reviews ALL

Clean comfortable room Relaxing restaurant and pool area

Hotell

Customer review rating 4.3/5

Lottie Solo - 22/11/2019 Confirmed reviews ALL

The staff is very nice and helpful. The rooms clean. Easy acces to town which is just lovable.

Great standard

Customer review rating 4.3/5

John G. Business - 22/11/2019 Confirmed reviews ALL

Generally my experience was very very good. Occasionally staff inexperience lets the team down but by and large the team does very well.

Friendly staff, well located, great amenities

Customer review rating 4.3/5

Anonymous Business - 22/11/2019 Confirmed reviews ALL

Fantastic

Comfortable

Customer review rating 4.3/5

Sheryl H. Business - 21/11/2019 Confirmed reviews ALL

Break away from Remote community Life where we needed somewhere to rest and relax.

Yura (greetings) from Minjerribah, Queensland Australia

Customer review rating 4.3/5

Dempsey Business - 21/11/2019 Confirmed reviews ALL

Main meal menu was disappointing. First night chicken meal was dry as it appeared it had been sitting for some time or warmed up. However had the same meal on the last night and was very good and was brought to table straight away.

Ms

Customer review rating 4.3/5

Dumisile N. Solo - 21/11/2019 Confirmed reviews ALL

Beds very comfortable n clean. Good service n very welcoming

Customer review rating 4.3/5

Anonymous Couples - 19/11/2019 Confirmed reviews ALL

Very pleasant. It was a pity that we couldn't open a window to get the benefit of the cool fresh outside air.

Staff pleasant but overworked - Room smelt a bit and the toilet leaked

Customer review rating 4.3/5

Helen Business - 19/11/2019 Confirmed reviews ALL

There was a line up nearly every time I needed service at reception. Both receptionists were working flat out though. They were friendly, professional, efficient but busy. Extra staff is needed. The room smelled a bit. When I first went in the toilet was running and running. I had to tap the flush button for it to stop, but beware it gets stuck.

The friendly staff

Customer review rating 4.3/5

Dyan B. Solo - 19/11/2019 Confirmed reviews ALL

I did even get in the front door and the shift manager was greeting. I have been using this hotel for over 2 yeat since starting to work out the middle of the desert.

Miss

Customer review rating 4.3/5

Anonymous Couples - 19/11/2019 Confirmed reviews ALL

Nice location; good property; poor service. Asked room service and asked them for a few slices of lime. The server poorly responded saying “ the restaurant is too busy to we cant deliver it.” Asked to speak to the manager; he apologies and said that there would be a delivery charge for a few slices of lime. Not ideal for a hotel. Ate take out food one night; the room was made the next day but dirty glasses plates and boxes were not taken and thrown away. Linen was dirty and it wasnt changed. Pillows that were kept on the floor were walked over by the housekeeping team to make the bed. Do not undedstand if its a hotel or a motel? Pretty much everything is self-service. Not something expected from a mercure.

Our most recent 20 reviews

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