Mercure Alice Springs Resort 4 stars

Customer review rating 4.3/5 2,359 reviews

Mercure Alice Springs Resort
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ASP AIRPORTPaying
  • Late Check OutPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870
alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    ASP AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

Our accommodations

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Standard Twin Room with 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Twin Room with 2 Double Sized Beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
Rooms

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARRA BAR

Non contractual photo

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 345

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,359 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,536 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.3/5

Anonymous Couples - 05/04/2020 Confirmed reviews ALL

Good stay. Nice room

Very kind staff in a tough situation

Customer review rating 4.3/5

Anonymous Families - 04/04/2020 Confirmed reviews ALL

We stayed for two weeks with a family of 5. The restaurant and pool was closed due to covid19 but the staff were accomodating and tried to meet any requests we had. The food was good, the rooms were clean.

Excellent restaurant and bar, wonderful pool.

Customer review rating 4.3/5

Rhys G. Business - 30/03/2020 Confirmed reviews ALL

Perfect

I'll be back as soon as I can

Customer review rating 4.3/5

Dayle S. Solo - 28/03/2020 Confirmed reviews ALL

I've stayed at least 5 times over the last couple of years and service is always second to none. A favourite retreat away from the crowds of city life. Rooms always clean tidy. Restaurant always provides a good range of choices and come well prepared and displayed. Aiming to make it my first trip back when planes are flying again

well appointed

Customer review rating 4.3/5

Anonymous Couples - 28/03/2020 Confirmed reviews ALL

The mercure alice springs is a well appointed establishment within comfortable walking distance to the town centre. The staff were friendly and professional and the meals were very good.

COVID-19 Stay

Customer review rating 4.3/5

Anonymous Business - 27/03/2020 Confirmed reviews ALL

Check in was swift, welcoming and informative given the COVID-19 restrictions. My room was great, spacious, comfortable and well-appointed. I liked the added security of access in the Palm Court building. Free Wi-Fi was quick but there wasn't a lot of hotel guests. Due to COVID-19 restrictions, the restaurant, bar and pool are not currently open. I was told room service was still available. Being an Accor member, I would normally have dined in the restaurant and received a significant discount on the meal, however this was not permitted for room service (usual) but no quarter given under the circumstances except for no delivery charge. I order the kangaroo damper for dinner and was quite surprised to have it arrive in a plastic carry bag, polystyrene foam box and wooden cutlery. Takeaway at room service prices. The meal itself was very disappointing. The damper was like poor undercooked pastry and the kangaroo, camenbert filling was dry and tasteless - and I do like kangaroo usually. So in a nutshell, staff great, room great, location very good but my dining experience was very disappointing and usually the food is of a very high standard when served in the restaurant.

Customer review rating 4.3/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

it was noted by our whole group how the standard in general at the mecure has gone down. things that added to this was stains in the rooms, poor room service quality, menu not changing in two years, no mini bar

Undesirable check out time

Customer review rating 4.3/5

James Solo - 21/03/2020 Confirmed reviews ALL

Room was acceptable, pool was nice, but the 10am check out time is far too early, I have never heard of a hotel having such a silly check out time

Relaxing stay

Customer review rating 4.3/5

Claire Solo - 20/03/2020 Confirmed reviews ALL

Very comfortable rooms. Friendly staff and loved the Australian designed jewellery.

Reception Staff Very Helpful.

Customer review rating 4.3/5

Peter W. Couples - 19/03/2020 Confirmed reviews ALL

Hi, Thank you for the opportunity to let you know about our recent stay. The reception staff were very helpful & pleasant on checking in & out. It was good you helped us with the shuttle to the airport & the driver was very chatty & helpful. We only had a one night stay, so can only comment on that night. There was a lot of loud noise in the hallway around the rooms, in the evening & later at night, which was a little disturbing. Didn’t particularly like the dark hall leading to the rooms. The bathroom was rather small with the toilet in a very bad place behind the door, especially for people with long legs. Thanks, Peter W.

Good stay

Customer review rating 4.3/5

Shai-leigh H. Friends - 18/03/2020 Confirmed reviews ALL

My experience with Mercure was amazing the reception stuff were so friendly and very helpful. The hotel itself is beautiful and it the location was perfect for me.

Well located and enjoyed our stay.

Customer review rating 4.3/5

Natasha Families - 17/03/2020 Confirmed reviews ALL

We came up for an 18th. We took a 5 minute walk into the Mall & was also able to walk 15 minutes to where the party was held. The rooms were very comfortable, would stay again if we come to Alice Springs.

As good as was promised

Customer review rating 4.3/5

Mark L. Business - 16/03/2020 Confirmed reviews ALL

Professional service; pleasant and helpful staff; high standard of room maintenance and presentation.

Nice room - a few mishaps

Customer review rating 4.3/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Room was great, obviously a water issue overnight so woken up at 4am with a constant dripping of water. Roof leaking outside of room and water coming in over door until check out. That led to no hot water for shower.

Well located good facilities and good service

Customer review rating 4.3/5

Greg R. Couples - 15/03/2020 Confirmed reviews ALL

Enjoyable relaxing stay would recommend

Spacious Comfortable Room

Customer review rating 4.3/5

Maleny T. Couples - 15/03/2020 Confirmed reviews ALL

Good location. Comfortable, spacious room. Good restaurant. Good price.

Clean room and very comfortable bed

Customer review rating 4.3/5

Lucy C. Families - 14/03/2020 Confirmed reviews ALL

Quiet large hotel with a nice large pool area.

Good location, very friendly and helpful staff, good undercover area for tour bus pickups

Customer review rating 4.3/5

Len Couples - 14/03/2020 Confirmed reviews ALL

We enjoyed our stay at the Mercure Alice Springs. The service and food were great and the location was good.

Location very convenient, staff friendly and helpful, standard of accommodation high.

Customer review rating 4.3/5

Judith H. Solo - 13/03/2020 Confirmed reviews ALL

It was only a one night stay, but I have been there before and enjoyed it so chose Mercure again.

Ok stay

Customer review rating 4.3/5

Callen G. Business - 12/03/2020 Confirmed reviews ALL

Nice place to stay, modern, good food and facilities - however the staff were not very helpful, my room key didn’t work 4 times, they didn’t know if they had cable television’s, my points were not loaded too Accor.

Our most recent 20 reviews

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