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Mercure Alice Springs Resort 4 stars

TripAdvisor rating 4.0/5 1,517 reviews
Mercure Alice Springs Resort
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Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ASP AIRPORTPaying
  • Late Check OutPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870
alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    ASP AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

Our accommodations

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23m²
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Standard Twin Room with 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 23m²
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: Mountain view, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Twin Room with 2 Double Sized Beds

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: Garden side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • Max. number of persons: 2
  • Area: From 34m²
  • Views: Garden side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • Max. number of persons: 4
  • Area: From 34m²
  • Views: Garden side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARRA BAR

Photo non contractuelle / Strictly non binding

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 345 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,222 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,517 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Clean rooms and beautiful air conditioning.

Customer review rating 4.3/5

Ms C. A. Families - 15/01/2020 Confirmed reviews ALL

Front desk staff were very helpful and quick to accommodate and give excellent service.

Dear Cynthia A., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. I am pleased you had a comfortable stay and enjoyed the nice cool air conditioning in this scorching hot weather. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Mulitalo

Great stay

TripAdvisor rating 4.0/5

denzilbignoux Business - 13/01/2020 TripAdvisor review

Staff are fantastic enjoy the laid back atmosphere. Location is close to town and it is a quiet location.The pool is a great social area. Restaurant is busy and efficient. Food is good value for money

Nice

Customer review rating 4.3/5

Leeann Couples - 12/01/2020 Confirmed reviews ALL

Comfortable and clean and nice

Dear Guest, Thank you for taking the time to share your feedback. i am so pleased you had a great stay with us. We hope to welcome you back to our hotel very soon! Sincerely, Luisa Mulitalo

Excellent room and service

Customer review rating 4.3/5

Adam A. Families - 12/01/2020 Confirmed reviews ALL

Ver friendly staff, the room was really clean and comfortable.

Dear Adam A., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Mulitalo

Clean rooms and helpful staff

Customer review rating 4.3/5

Julian Friends - 12/01/2020 Confirmed reviews ALL

The stay was comfortable and food and beverage better than expected.

Dear Julian M., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team especially our Barra on Todd team. They will be pleased to hear you enjoyed your meal and beverages. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Mulitalo

Relaxing

Customer review rating 4.3/5

Faye Families - 11/01/2020 Confirmed reviews ALL

It was nice just to chillaxe and enjoy the pool

Dear Faye A., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. It is always a pleasure to receive positive feedback. We are glad you had a chance to relax and enjoy the pool. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Mulitalo

Very satisfied

Customer review rating 4.3/5

Alice D. B. Business - 10/01/2020 Confirmed reviews ALL

This was for a conference room booking not accommodation.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed the service and facilities provided for your function. We hope to see you again very soon. Sincerely, Luisa Mulitalo

The only thing was the cafe near the pool Was not always open as advertised

Customer review rating 4.3/5

Chris S. Solo - 10/01/2020 Confirmed reviews ALL

Fantastic location, fantastic accomodation

Great place to stay.

Customer review rating 4.3/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Very clean , and tidy room, lovely place for dinner which was extremely delicious. Great breakfast in the morning and the lunch pack was wonderful.

Dear Jeff K., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. I am so pleased to know you enjoyed the delicious food from the Barra on Todd and to hear you had a wonderful stay overall. It is always a pleasure to receive positive feedback. I will share your comments with our Barra on Todd team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Mulitalo
Customer review rating 4.3/5

Anonymous Friends - 08/01/2020 Confirmed reviews ALL

Check in was lovely and Tara was wonderful. We lost power on one of the nights because of power trip, however nothing was done the whole night or the next morning about it. We were attending a friend's citizenship ceremony in the morning so it was very important for us to get ready and leave early. I had breakfast included for 2 mornings. When I checked with front desk staff about the possibility of having in room breakfast (I mentioned I was happy to pay for the tray charge). However I was told "it is not fair on other guests if we offer you in room service, is it"?. Being Accor staff ourselves, we were quite taken aback and decided not to argue further.

Excellent affordable luxury in the Todd dry heart of Alice

Customer review rating 4.3/5

Anonymous Solo - 07/01/2020 Confirmed reviews ALL

Great location felt safe and comfortable the whole time. Loved the $20 buffet breakfast

Great bed great pool, great breakfast

Customer review rating 4.3/5

Stephen S. Couples - 07/01/2020 Confirmed reviews ALL

Super

Good

Customer review rating 4.3/5

Renae Friends - 05/01/2020 Confirmed reviews ALL

Room, pool area, grounds are all kept tidy. Spacious. Only issue was there was a smell coming from the drain.

Relaxing stay

Customer review rating 4.3/5

Lisa Families - 05/01/2020 Confirmed reviews ALL

Enjoyed our stay, some noise in corridor at times, the room was comfortable.

Accomodation fine, problem with Kitchen and included breakfast

Customer review rating 4.3/5

Darren Families - 03/01/2020 Confirmed reviews ALL

I booked my Dutch Father and my 15 year old son to come from Melbourne and stay with you. Although extra was paid for included breakfasts with booking, were told by restaurant that only one person was included for breakfast. Booking was for 1 adult and 1 child. Im not sure who the breakfast was included for adult or child. Kitchen was adamant that only one person was getting included breakfast. I rang reception and they organised the extra breakfast but my 15 year old son was a little upset with what happened at the restaurant. Email has been sent as a feed back so this could be rectified for the next people who have my situation.

Comfortable enough

Customer review rating 4.3/5

Linda Solo - 02/01/2020 Confirmed reviews ALL

It was fine. It was the rainy day and i wished I could sleep with the window open and a fan. That's my only complaint.

Fine

Customer review rating 4.3/5

Rob M. Families - 29/12/2019 Confirmed reviews ALL

I don’t quite understand why these surveys demand of us to write some article. Staying one night in a hotel isn’t really worthy of it. The hotel was ok - nothing special

Good value for money

Customer review rating 4.3/5

Julia Couples - 29/12/2019 Confirmed reviews ALL

Really happy with our stay, nice big room, very clean

Okay but room for improvement. A bit outdated

Customer review rating 4.3/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

Restaurant was hit and miss (we ate there a lot), dinner was usually good but lunch had quality missing. Restaurant menu didn’t change and was booked out one night and no one told us so we hadn’t made other plans. Pool was nice but a pity that the pool bar wasn’t open sometimes. Room a bit outdated and no instructions on how to use the tv (took us ages to work it out) or information about local restaurants etc. laundry equipment is pretty old and a bit dirty.

It was ok my expectations were perhaps a little high

Customer review rating 4.3/5

Anonymous Business - 27/12/2019 Confirmed reviews ALL

Broken curtains in room Chewing gum stuck in carpet Air conditioner leaked water onto carpet Local Indigenous youths walking round checking doors looking for change etc not ideal. All staff were courteous ! Someone charged some drinks to my room ?? But it was rectified on check out thank you .

Our most recent 20 reviews

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