Mercure Alice Springs Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 498 reviews

Mercure Alice Springs Resort - Image 1
Mercure Alice Springs Resort - Image 2
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Mercure Alice Springs Resort - Image 4


Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Our accommodation(s)

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Hotel location

Mercure Alice Springs Resort

34 Stott Terrace

GPS:-23.702813, 133.886296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  498 reviews

TripAdvisor Rating  4.0/5  1,574 reviews

Lovely views and close to town

TripAdvisor rating 5.0/5

Camper14688147505 TripAdvisor review

Was a bit worried after reading some review but it was a delightful surprise. Stayed in ark reside room facing the trees and birds. Clean crispy white bed in spacious room. Room service was limited but lovely. The hotel is central and easy walking distance to the town centre. We had the breakfast - a bit classic/ retro (reminded me of good buffet in the 80s) style scrambled eggs, baked beans , bacon etc with good selected of fruits and breads.

Thank you for your review and we are glad that you enjoyed your stay with us. Just goes to show, don't believe everything you read. Hope your travels are safe regards Ian

Nice room

TripAdvisor rating 4.0/5

Heta E TripAdvisor review

We arrived at our accommodation and were able to access our room without delay. The room was tidy and very spacious. Unfortunately the musky smell in the corridor and then in our room was very foul and overpowering. Fortunately my wife had some smellies which she sprinkled over the carpet which helped to dissipate the foul odour. We had dinner in the restaurant and the food was great but expensive $98 for three entre and a glass of lime lemon and bitters

Hi Heta Thank you for your review and bringing to our attention the musky smell. I have passed this on to the housekeeping manager to be addressed, we aren't sure why this would have happened. I'm very glad that you enjoyed other parts of your stay. regards

Nice restaurant and service

TripAdvisor rating 5.0/5

Curiosity15185903080 TripAdvisor review

Nice restaurant and staffs working there. Very attentive and alerted team who took very good care of you. We went for dining during dinner , place was full but less staffs though team led by Anil were very courteous and helpful in providing everything we requested, they did good recommendations as well. We loved their kangaroo and scotch fillet. Surely try back again when we come back.

Thank you for your very kind words and we are glad that you enjoyed your dinner with us. We look forward to welcoming you back regards

Excellent restaurant and hotel in town

TripAdvisor rating 5.0/5

Passenger66104835997 TripAdvisor review

We had a great time at this resort. Room was spacious and in good condition. Their poolside restaurant and bar is amazing. It has got excellent team, lady in the bar forgot name makes excellent drink. Our 3 days dinner was superb, we loved staffs good attitude and friendly service. Anil was excellent in exceeding out dining experience.

Thank you for your review and we are glad that you enjoyed your stay with us. I will pass your comments on to the staff. Safe travels Ian

Don't waste your time.

TripAdvisor rating 3.0/5

57lesley2015 TripAdvisor review

What a terrible start after a 5 hour coach trip. Tried to book into 2 separate rooms (that were pre booked 4 months ago) and told 1 was already occupied by someone else with the same surname. Saw the Mercure paperwork and they had crossed off our name and put someone else's name there. Gave us another key so we went to our new room, opened the door and it was already occupied - so much for safety. Thank goodness the occupants were not in the room, as it could have been very embarrassing for all concerned! Went back to desk, and finally given another key, The young man at the desk did not seem to know what he was doing. Unfortunately it was in Palm Court and next door to the cleaners room. Banging, shouting and laughter early every morning. There was a glass "security" door near our room and it was either being slammed closed all hours of day and night or left open. I am sure management could put a different closing mechanism on this door. Breakfast was a hit and miss but dinners were fine. Funny smell when we first entered the building. Bathrooms very very small and could have been cleaned better. Beds were comfortable. Would not stay at again.

Hi Lesley I do apologise for the mix up you had on check-in. I have asked the staff to double check that the names are correct - we do get people with same surnames checking in. The issue with the door has been rectified and is now closing very smoothly. Being in Alice Springs it's not always an easy fix to get parts. I hope your trip enjoyed the rest of your trip. regards Ian

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Other web-users rate our hotel

  • 228 reviews 9.1/10 Location
  • 543 reviews 6.4/10 Room
  • 437 reviews 7/10 Service
  • 13 reviews 6.1/10 WiFi
  • 274 reviews 7.1/10 Food
  • 235 reviews 4/10 Cleanliness
  • 127 reviews 5.1/10 Amenities
  • 102 reviews 4.8/10 Value

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