Mercure Alice Springs Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 816 reviews

Mercure Alice Springs Resort - Image 1
Mercure Alice Springs Resort - Image 2
Mercure Alice Springs Resort - Image 3
Mercure Alice Springs Resort - Image 4

Description

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  816 reviews

Customer review rating 3.5/5

Emma L. G. Business - Confirmed reviews ALL

Dear Emma Thank you for your feedback regarding your recent stay. We appreciate your suggestion about privacy windows, as guest comfort is important to us. Your insights will be taken into consideration as we continually strive to enhance our facilities. regards Ian

Customer review rating 2.5/5

Jeanette S. Business - Confirmed reviews ALL

Dear Jeanette Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you were satisfied with your room; however, we sincerely apologise for the inconveniences you experienced during check-in and with our signage. Our team strives to provide efficient service, and we appreciate your comments on this matter, as they will help us improve our operations. Your experience is important to us, and we hope you will consider staying with us again in the future. regards Ian

Customer review rating 2.0/5

Philip G. Business - Confirmed reviews ALL

Dear Philip Thank you for taking the time to share your experience with us. We are pleased to hear that you found your room satisfactory; however, we regret to learn that your dining experience did not meet your expectations. The quality of our meals is of utmost importance to us, and we apologise that the dishes you received fell short of the standards we strive to uphold. We appreciate your feedback regarding the price and quality of the meals. Please know that your comments will be shared with our kitchen team for review. It is always our goal to provide an enjoyable experience for our esteemed guests, especially those like you who serve in demanding professions. We hope you will allow us another opportunity to redeem your experience on your next visit. regards Ian

Customer review rating 4.0/5

Tracy T. Couples - Confirmed reviews ALL

Dear Tracy Thank you for your kind words regarding our friendly staff. We appreciate your feedback about the bathrooms and will take it into consideration for any future improvements. We are pleased to hear you found your stay comfortable. We wish you safe travels. regards Ian

Customer review rating 3.5/5

Evangeline K. Couples - Confirmed reviews ALL

Dear Evangeline Thank you for your kind words regarding your recent stay at the Mercure Alice Springs Resort. We are delighted to learn that you found our staff welcoming and that you felt comfortable and safe throughout your time with us. Your appreciation for their assistance is truly valued, as we strive to provide exceptional service to all our guests. We acknowledge your feedback regarding the condition of the sheets and will ensure that our housekeeping team is made aware of such matters to maintain our high standards of cleanliness. Your suggestion about the addition of smart TVs in our rooms is appreciated, and we will take this into consideration for future enhancements. We are grateful for your recommendations and look forward to welcoming you back for another enjoyable stay in the future. regards Ian

Other web-users rate our hotel

  • 324 reviews 9.4/10 Location
  • 693 reviews 6.8/10 Room
  • 565 reviews 7.8/10 Service
  • 25 reviews 4.6/10 WiFi
  • 318 reviews 7.3/10 Food
  • 266 reviews 4.7/10 Cleanliness
  • 153 reviews 6.5/10 Breakfast
  • 120 reviews 5.9/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Alice Springs Hotels