Mercure Alice Springs Resort 4 stars

Name: Mercure Alice Springs Resort | Northern Territory Hotel | ALL - ALL
Address: 34 Stott Terrace, ALICE SPRINGS, 0870, AU
Telephone: +61889514545
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 739 reviews

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34 Stott Terrace, 0870 ALICE SPRINGS, Australia

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Mercure Alice Springs Resort

Hotel for travellers looking for local and authentic experiences

Located adjacent to the dry riverbed of the Todd River and only a few minutes' walk from the town centre, galleries and cultural precinct. Barra on Todd Restaurant and Bar offers distinctive cuisine and delectable dishes seasoned with local flavours. We offer 139 comfortable, spacious rooms including refurbished Standard and Superior rooms with stunning imagery of the Red Centre. Deluxe category rooms overlook the dry Todd River from a private balcony. All rooms offer complimentary fast wi-fi and parking.

Mercure Alice Springs Resort is a comfortable and affordable, recently renovated hotel in the centre of Alice Springs city. Just a short walk from historic and cultural attractions and close to the Lasseters casino, entertainment and convention precinct. Barra on Todd restaurant is open daily for buffet breakfast, lunch and dinner while Barra Bar provides evening drinks and bar snacks until late every day. The resort offers complimentary open-air parking as well as an on-site cardio room and weights area.

Alice Springs, in the physical and spiritual heart of Australia's Red Centre, is a town of arts, events and culture. It's a great base for exploring surrounding natural attractions including Uluru, Kings Canyon, the MacDonnell Ranges and Larapinta Trail.

Welcome to the land of the dreaming, a land steeped in history & culture dating back 40 000 years. Mercure Alice Springs has been the cornerstone of Alice Springs tourism for over 35 years, welcoming guests from all over world. We can't wait to meet you.

Ian Solomon, Hotel Management

Hotel extras

Close to town centre
Free WiFi throughout
Barra on Todd Restaurant & Bar
Retail shop
Guest laundry

Our accommodation(s)

Room

Standard Room with 1 Queen Size Bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)
Views: Courtyard View or Garden View

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Room

Standard Twin Room with 1 Double and 1 Single Bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: Courtyard View or Garden View

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Room

Superior Room with 1 King Size Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Mountain view

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Room

Superior Twin Room with 2 Double Sized Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: Garden View or Mountain view

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Room

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or River side
Most of the accommodation: Balcony

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Room

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Queen size bed(s)
Views: Garden View or River side
Most of the accommodation: Balcony

See availabilities

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

+61 8 8951 4545

+61 8 8953 0995

A SRRINGS TRAIN STN

Railway station

Access: 2 km / 1.24 mi 25 min walk / 5 min drive

Shuttle

Shuttle scheduled

ROYAL FLYING DOCTOR

Tourist attraction

Access: 1 km / 0.62 mi 12 min walk / 4 min drive

TRAEGER PARK

Sports centre

Access: 1 km / 0.62 mi 12 min walk / 4 min drive

OLIVE PINK BOTANIC

Botanical gardens

Access: 1 km / 0.62 mi 8 min walk / 4 min drive

ASP REPTILE CENTRE

Tourist attraction

Access: 1 km / 0.62 mi 12 min walk / 4 min drive

ASP GOLF COURSE

Golf course

Access: 2 km / 1.24 mi 15 min walk / 4 min drive

A SPRINGS CASINO

Casino

Access: 3 km / 1.86 mi 25 min walk / 5 min drive

ARALUEN ARTS CENTRE

Art and Culture

Access: 3 km / 1.86 mi 25 min walk / 5 min drive

TELEGRAPH STATION

Tourist attraction

Access: 6 km / 3.73 mi 1 hrs walk / 10 min drive

ASP DESERT PARK

Tourist attraction

Access: 8 km / 4.97 mi 1 hrs 20 min walk / 12 min drive

Shuttle

Additional charge

Shuttle scheduled

Todd River

River

Access: 100 m / 100 mi 1 min walk / 1 min drive

Anzac Hill

Mountain

Access: 1 km / 0.621 mi 20 min walk / 4 min drive

MacDonnell Ranges

Mountain

Access: 2 km / 1.243 mi 20 min walk / 4 min drive

TODD MALL

Shopping district

Access: 1 km / 0.62 mi 8 min walk / 4 min drive

Shuttle

Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 345 m² / 3713 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 739 reviews

Daniel G. Solo - 7/5/2026 Confirmed reviews ALL

Dear Daniel Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet your expectations. Your comments are valuable to us as we strive to improve our services for future guests. Hopefully we can welcome you back again in the future. regards Ian

Maria C. B. Couples - 7/5/2026 Confirmed reviews ALL

Dear Maria Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and that our team contributed to your pleasant visit. We hope to welcome you back in the future. regards Ian

Wendy B. Business - 7/5/2026 Confirmed reviews ALL

We stayed for 13 nights and the bed linen was not changed until after day 10 after days of requests. Apparently the guest needs to request a change however this was not mentioned upon check in. The dust was so bad in the dining room someone had written ‘clean me’ in the dust. We mentioned this to the staff after we’d seen it 1 week beforehand and were waiting to see how long it would take. The dust in the exhaust fan in the bathroom in the room was terrible tonight took a photo to show reception for it to be cleaned after we checked out. It’s takes some months it get that bad. Although we attempted to explain to housekeeping staff this was difficult as English was their second language, so I attempted to explain to reception and also found out English was their second language so understanding the housekeeping issues was difficult. I took a toothbrush to the bathroom sink to try to clean the mould around the plug hole. Maintenance I cleaned on day 1 to highlight the sliding glass door not sliding like it designed to do. They were prompt and helpful however advised they would need to get a part and return the next day. After 13 nights it still isn’t fixed with zero feedback.

Dear Wendy Thank you for taking the time to share your feedback regarding your recent stay at Mercure Alice Springs Resort. We appreciate your comments on our location; however, we are sincerely sorry to learn about the shortcomings in housekeeping and maintenance that you experienced. It is our policy to ensure that guests are informed of housekeeping services during check-in, and we regret that this was not clearly communicated to you. We take cleanliness very seriously and your concerns regarding dust and linen changes have been noted. We will review our housekeeping procedures to ensure that our standards are met consistently, as linen is changed every 3 days and this will brought to the attention of the housekeeping manager. Additionally, we apologise for the inconvenience caused by the sliding glass door and the delay in its maintenance. We aim to provide prompt and effective service, and we regret that we fell short in this instance as the rollers need replacing and are waiting on parts to arrive. Thank you once again for your valuable feedback. We hope you will consider staying with us again in the future. regards Ian

Wright C. Business - 7/4/2026 Confirmed reviews ALL

Requested the room my folks use to request “248” when my sister and I were kids travelling between Darwin & Adelaide for Christmas throughout the 90’s and 00’s. The team made it happen and I was extremely grateful. Will be doing business trips once a month or at least every other month, likely with a sales rep. Planning a work trip late July or early August and this time hoping to bring along my family to make it a trip of it

Dear C., Thank you for sharing your delightful memories and experiences at Mercure Alice Springs Resort. We are thrilled to hear that you were able to revisit room 248, a special request that we were pleased to accommodate. It is wonderful to know that our team contributed to making your stay memorable. We look forward to welcoming you back for your upcoming business trips and hope that your family can join you for a special stay in late July or early August. Your continued patronage is greatly appreciated. regards Ian

Nicole M. Business - 7/3/2026 Confirmed reviews ALL

The bath towels in my room were stained and dirty, with yellow stains all over them. The bar wasn't stocked. When we ordered the "signature cocktail" (margarita) we were told they didn't have any ingredients to make one. The next choice was a vodka, lime and soda however we were told they had also run out of vodka and had no limes. I later returned to see the bar staff making margaritas for other customers, with a bucket full of limes and when queried the bar staff said "oh sorry, that was the last shot left in the bottle" The service in the restaurant / bar was lacking, and appeared as though they were lacking training. The pumpkin salad was a few leaves with a couple of small pieces of pumpkin.

Dear Nicole Thank you for sharing your feedback regarding your recent stay at Mercure Alice Springs Resort. We sincerely apologise for the issues you encountered during your visit. It is concerning to learn about the condition of the towels in your room, and we take such matters seriously as they do not reflect our standards. We will address this with our housekeeping team to ensure that our linen meet the expectations of our guests. Regarding the bar service, we regret that you were unable to enjoy our signature cocktail due to unavailability of ingredients. This is not the service experience we strive to provide. We will review our inventory management practices to ensure better availability in the future. Additionally, we appreciate your comments about the staff training and will work on enhancing our team's service skills. Thank you once again for your valuable insights. regards Ian

Web-users rating

Other web-users rate our hotel

301 reviews 9.5/10 Location
640 reviews 7.1/10 Room
523 reviews 8/10 Service
25 reviews 3.6/10 WiFi
297 reviews 7.2/10 Food
247 reviews 5.4/10 Cleanliness
141 reviews 6.4/10 Breakfast
94 reviews 4.4/10 Vibe

37 reviews 9.6/10 Location
83 reviews 7.2/10 Room
66 reviews 7.9/10 Service
5 reviews 2.3/10 WiFi
35 reviews 5.6/10 Cleanliness
34 reviews 7.4/10 Food
17 reviews 6.3/10 Breakfast
17 reviews 3.9/10 Vibe

19 reviews 9.3/10 Location
76 reviews 7.6/10 Room
79 reviews 7.6/10 Service
32 reviews 7.2/10 Food
25 reviews 5.9/10 Cleanliness
9 reviews 6.6/10 Breakfast
7 reviews 4.1/10 Vibe

18 reviews 9.4/10 Location
43 reviews 6.9/10 Room
54 reviews 8.2/10 Service
26 reviews 6.9/10 Food
20 reviews 8.4/10 Comfort
17 reviews 5.4/10 Cleanliness
10 reviews 6.3/10 Breakfast

11 reviews 9.4/10 Location
41 reviews 7/10 Room
34 reviews 7.9/10 Service
22 reviews 8.1/10 Comfort
16 reviews 7.2/10 Food
16 reviews 5.9/10 Cleanliness
9 reviews 6.6/10 Breakfast
8 reviews 7.3/10 Bar

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

At Mercure Alice Springs Resort, we offer a variety of comfortable accommodations:

Standard Room with 1 Queen Size Bed
Standard Twin Room with 1 Double and 1 Single Bed
Superior Room with 1 King Size Bed
Superior Twin Room with 2 Double Sized Beds
Deluxe Room with 1 King Size Bed with Balcony
Deluxe Room with 2 Queen Sized Beds with Balcony

Our Deluxe rooms offer stunning views of the Todd River or gardens from a private balcony.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Alice Springs Resort, check-in starts at 03:00 PM and check-out is until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Alice Springs Resort regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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