Mercure Alice Springs Resort 4 stars

Customer review rating (ALL Rating) 4.2/5 679 reviews

Mercure Alice Springs Resort - Image 1
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Description

Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Our accommodation(s)

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Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870 ALICE SPRINGS
Australia

GPS:-23.702813, 133.886296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BARRA ON TODD RESTAURANT AND BAR

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  679 reviews

Customer review rating 2.5/5

Mari-jane E. Families - Confirmed reviews ALL

Hotel room was great. Beds comfortable, large and clean. Pool was far too cold to use. Dinner in restaurant was not good at all. I can boil my vegetables better than those given to me. I don’t want to go to a restaurant serving what is described beautifully to them have badly boiled vegetables with what for me was a lovely piece of kangaroo. My friend ordered a dukkah coated lamb which had no dukkah. The manager tried to make this right with a heavy discount however - this tainted our experience of the restaurant.

Dear Mari-jane Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found the hotel room comfortable, large, and clean. However, we regret that your experience with the pool and restaurant did not meet your expectations. We strive to provide high-quality dining experiences, and it is disappointing to learn that the meal did not reflect our standards. Your comments about the vegetables and the dukkah-coated lamb have been duly noted and will be reviewed with our culinary team. We appreciate your understanding regarding the manager's attempts to rectify the situation. Thank you for your insights, which will assist us in improving our guest experience. regards Ian

Customer review rating 4.0/5

Stafford C. Business - Confirmed reviews ALL

It was very quiet on the other side the of the pool.

Dear C. Thank you for sharing your positive experience. We are delighted to hear that you found your stay relaxing and comfortable, and that you enjoyed the peaceful atmosphere. Your feedback is greatly appreciated. We look forward to welcoming you back again soon. regards Ian

Customer review rating 4.0/5

Barry S. Business - Confirmed reviews ALL

I only stayed one night - the room was nice and the restaurant was good for dinner and breakfast. Good location as well.

Dear Barry Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the room, dining options, and our location. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable experience. regards Ian

Customer review rating 5.0/5

Koro E. R. P. Business - Confirmed reviews ALL

Short 1 night but very clean room and lived it

Dear Koro Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the cleanliness of your room. We appreciate your kind words and look forward to welcoming you back for a longer visit in the future. regards Ian

Customer review rating 4.0/5

Rhitu R. Couples - Confirmed reviews ALL

It was a comfortable stay. The dinner was OK

Dear Rhitu Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found your stay comfortable. We appreciate your comments on the dinner experience and will continue to strive for improvement in our culinary offerings. We look forward to the opportunity to welcome you back. regards Ian

Other web-users rate our hotel

  • 301 reviews 9.2/10 Location
  • 622 reviews 7.2/10 Room
  • 510 reviews 8.1/10 Service
  • 23 reviews 6.2/10 WiFi
  • 291 reviews 7.1/10 Food
  • 246 reviews 5.6/10 Cleanliness
  • 145 reviews 6.4/10 Breakfast
  • 101 reviews 4.6/10 Vibe

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