Dear Valued Guest, Mabuhay! Thank you for taking the time to share your feedback with us. We understand that your two-day stay was only a small part of your longer trip, but we truly appreciate you choosing to stay with us. We hope that your brief visit was comfortable and enjoyable, and we would be delighted to welcome you back on a future trip for a longer stay, giving us another opportunity to provide you with a memorable experience. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that our team made you feel warmly welcomed and accommodated from the moment you arrived. It is also wonderful to know that you appreciated the fresh and pleasant ambiance of our lobby, as well as its cleanliness. We are pleased that you were happy with your room as well. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for another pleasant and comfortable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for taking the time to share such a wonderful and detailed review. We are truly delighted to know that you had a comfortable and enjoyable stay and that our team’s kindness and courteous service made a positive impression on you. It is wonderful to hear that you appreciated the cleanliness and pleasant ambiance of our hotel, as well as the comfort of our beds and towels and the cleanliness of our pool. We are especially happy that you enjoyed our croissants! We also appreciate your feedback regarding the variety of viands at our breakfast buffet. Your comments are valuable to us and will certainly be shared with our team as we continue to improve our offerings. Thank you for saying that your stay was worth the price. Knowing that you are looking forward to returning with more family members is truly the greatest compliment we could receive. We look forward to welcoming you and your family back for another wonderful experience with us. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for your continued trust and loyalty. We are truly delighted to know that this was already your third or fourth stay with us and that you continue to choose Mercure for your family getaways. It is heartwarming to hear that you had another relaxing family day with us. Knowing that you keep coming back—and are already planning to return—is the greatest compliment our team could receive. We look forward to welcoming you and your family back again and again for more relaxing and memorable stays. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you had a comfortable stay and appreciated the warm, accommodating, and courteous service of our team. We are also pleased to hear that you enjoyed the food and found your room comfortable. Your kind words and intention to return truly mean a lot to us and serve as great encouragement to our team. We look forward to welcoming you back for another enjoyable and comfortable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you and your family had a comfortable and pleasant 3-day, 2-night stay at Mercure. It is wonderful to hear that your mom and brothers enjoyed the hotel’s ambiance and were pleased with the delicious food during their stay. We are truly grateful for your kind words and are happy that our team was able to contribute to an enjoyable experience for you and your family. We look forward to welcoming you and your family back for another memorable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for sharing your feedback with us. We are delighted that you chose Mercure as your affordable accommodation within the ALL – Accor group. We are also pleased to hear that you found our location convenient and were pleasantly surprised by the variety of commercial establishments nearby. We hope this added to the convenience and enjoyment of your stay. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for sharing your kind feedback with us. We are delighted to know that you had a comfortable stay and appreciated the helpfulness and warm smiles of our team. It is wonderful to hear that you are planning to return and stay with us again with your friends. We truly appreciate your trust and look forward to welcoming you back for another enjoyable and memorable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for taking the time to share such a wonderful and detailed review. We are delighted to know that you enjoyed the peaceful surroundings of our hotel and appreciated the amenities and facilities we offer for a luxurious and relaxing stay. We are especially pleased to hear your kind words about our team. Knowing that you found our staff professional, well-trained, warm, and welcoming is truly rewarding. We will certainly share your compliments with them as encouragement to continue providing exceptional service. We are also glad that you enjoyed our beach access and considered it a plus during your stay. We are fortunate to offer our guests the opportunity to enjoy both the comfort of the hotel and the beauty of the beach. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another relaxing and memorable experience. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for sharing your kind feedback with us. We are delighted to know that you had a comfortable stay and appreciated our great and convenient location. Your positive feedback means a lot to our team, and we are grateful for your choosing to stay with us. We look forward to welcoming you back for another pleasant and comfortable experience. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed our strategic location, comfortable rooms, swimming pool, delicious food, and, most importantly, the service provided by our team. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering memorable experiences to our guests. We also sincerely apologize for the delay in serving your plated dinner. We understand how important prompt service is to the overall dining experience, and we appreciate your patience and understanding. Please be assured that your feedback has been shared with our Food & Beverage team for further improvement. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for another enjoyable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you for sharing your feedback with us. We are pleased to know that you had a comfortable stay and enjoyed our food. We also appreciate your comment regarding the limited selection. Please be assured that your feedback has been shared with our Food & Beverage team as we continue to improve and expand our dining options. It was a pleasure having you as our guest, and we hope to welcome you back again soon for an even more enjoyable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you so much for your lovely feedback! We are delighted to hear that you found our hotel nice and elegant, and that our team made a positive impression through their helpfulness and warm smiles. Your kind words mean a lot to us and are a wonderful encouragement to our entire team. We look forward to welcoming you back to Mercure for another pleasant and memorable stay. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that you found our staff very accommodating and that you appreciated their assistance from pick-up through drop-off, both before and after check-out. Your kind words mean a lot to our team. We truly appreciate your kind recommendation and are thrilled to know that you are looking forward to returning to Mercure. We hope to have the pleasure of welcoming you back again soon. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you so much for your kind feedback. We are delighted to hear that you were happy with our team and found our staff friendly and hospitable. Your wonderful words are truly appreciated and will certainly be shared with our team. It is always our pleasure to make our guests feel welcomed and well taken care of. We look forward to welcoming you back to Mercure for another enjoyable stay Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you so much for taking the time to share your wonderful feedback with us! We’re delighted to hear that you enjoyed the food and breakfast during your stay. We’ll be sure to share your kind words with Tine and Leo. They will be thrilled to know that their attentive service and genuine care helped make your 3-day stay a memorable one. It was truly our pleasure to have you as our guest, and we hope to welcome you back again soon. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that you had an extremely happy and comfortable two-night stay. It’s also wonderful to know that you found our staff friendly and appreciated our convenient location. Your kind words mean a lot to our team and inspire us to continue providing warm and welcoming service to our guests. We hope to have the pleasure of welcoming you back again soon. Balik-balik! Warm regards, Guest Services

Dear Valued Guest, Mabuhay! Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We sincerely apologize that your dining experiences did not meet your expectations. We understand how disappointing it must have been to experience extended waiting times, food arriving cold, and meals being served at different times. We also acknowledge your concerns regarding the breakfast service, omelette preparation, and availability of appropriate utensils. Please be assured that your comments have been taken seriously. We will share your feedback with our Food & Beverage and Kitchen teams for further review, particularly regarding food temperature, service timing, kitchen-to-table coordination, and staff training. Your observations are valuable in helping us identify areas where we need to improve our service and supervision. At the same time, we are pleased to hear that you enjoyed the quality of some of our food offerings, particularly the chicken sausages and artisan bread. We are also grateful to know that you loved having access to the Macan Newtown Beach and that you found your room excellent despite its size. We truly appreciate your honest feedback and hope to have the opportunity to provide you with a much-improved dining experience on your next visit. Warm regards, Guest Services