Mövenpick Cebu 5 stars

Customer review rating (ALL Rating) 4.5/5 827 reviews

Mövenpick Cebu - Image 1
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Punta Engaño, Mactan Island, 6015 Lapu-Lapu City, Cebu, Philippines

Description

Hotel extras

  • Mediterranean-inspired beachfront hotel

  • Private white sand beach and lush gardens

  • Swimming Pool & Spa

  • Little Birds Club and family activities

Our accommodation(s)

Hotel location

Mövenpick Cebu

Punta Engaño, Mactan Island
6015 Lapu-Lapu City, Cebu
Philippines

GPS:10.310794, 124.023332

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SAILS

The Sails is our premier all-day dining restaurant, offering global flavours. Start your day with a breakfast buffet to energize you. For lunch and dinner, enjoy an á la carte menu featuring a diverse selection of international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  827 reviews

TripAdvisor Rating  4.3/5  3,363 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Valerie V. Families - Confirmed reviews ALL

The hotel staff and food were great! however, the rooms need renovations.

Customer review rating 5.0/5

Ravi S. Families - Confirmed reviews ALL

Our stay at Mövenpick Cebu was truly unforgettable, even with the unexpected challenge of a typhoon during our visit. Despite the difficult weather, the staff went above and beyond to ensure we were safe, comfortable, and well taken care of the entire time. A very special thank you to Jerry and Simon, who were incredibly attentive and reassuring throughout our stay. Jerry, in particular, was just outstanding — he made sure we were okay at every moment, ensured we had meals, checked in on us personally, and offered such a warm and genuine welcome from the moment we arrived until the time we left. His care and dedication really stood out and made a huge difference. We’d also love to give a shoutout to the restaurant team, especially Justine and Aden. Their service was impeccable, their smiles never faded, and they managed to make each meal feel special despite the weather conditions. We are deeply thankful to everyone at Mövenpick Cebu for their hospitality, warmth, and professionalism. What could have been a stressful experience turned into a memorable and heartwarming stay thanks to all of you. We’ll definitely be back!

Steam room experience

TripAdvisor rating 5.0/5

Sophia D TripAdvisor review

Thank you so much, Jasmine! She was truly kind, and our interaction was exceptional. I’m deeply grateful for the wonderful service!

Customer review rating 3.0/5

Gavin B. Families - Confirmed reviews ALL

We recently stayed here for a family wedding, having previously enjoyed an excellent experience at the Mövenpick in Boracay, which set a high expectation for this resort. The single most outstanding aspect of our stay was the staff. Every member was extremely attentive, genuinely polite, and consistently courteous, embodying the very best of five-star service and Filipino hospitality. Their commitment to guest satisfaction is truly commendable and is the only element operating at a world-class standard. Unfortunately, the quality of the facilities failed to match the service and the standards expected of an Accor property. While our room was well-maintained, the rest of the resort feels significantly tired and neglected: The main swimming pool is in urgent need of repair, notably featuring two holes in the floor. The beachfront façade exhibits substantial cracking paint and visible rust. The Ibiza beach bar was unexpectedly closed for renovation upon our arrival—an essential detail that should have been communicated in advance. The Spa showed obvious signs of poor upkeep, including paint peeling from the walls. The main Games area was also visibly deteriorating, with a clear hole in the roof above the pool table. These critical maintenance issues detract significantly from the overall guest experience and represent a failure to deliver the standard of a five-star resort. In conclusion, while the staff were phenomenal, the state of the facilities was deeply disappointing. We will be reluctant to book a return visit unless we receive assurances that a comprehensive modernisation and improvement programme has been completed.

Customer review rating 5.0/5

Adam C. Friends - Confirmed reviews ALL

Mr Ken at the front Desk, Mr Quimqim at the front door (my apologies I forget how to spell) the ladies at the front desk of the Sails restaurant. Your reservations team were lovely to deal with. I cannot name all but All were fantastic 👏 👌

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Other web-users rate our hotel

  • 229 reviews 7.6/10 Location
  • 589 reviews 6.8/10 Room
  • 991 reviews 9.4/10 Service
  • 12 reviews 5.7/10 WiFi
  • 234 reviews 7.6/10 Cleanliness
  • 216 reviews 9.2/10 Breakfast
  • 156 reviews 5.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.