Relax and luxuriate in spacious rooms and suites with privileged views of cerulean pools, leafy greenery, and the stunning Els Golf Club. Sip Champagne in poolside cabanas or enjoy splashing fun for the whole family. Escape to Victoria Spa for holistic therapies to rejuvenate body, mind, and spirit, and let the little ones loose at the kids club. Dine on fresh local seafood or Asian fusion delights and indulge in a nightcap at Botanic bar.
Victoria Golf Resort & Spa, Managed by Accor, will temporarily close from 15 October 2026 for an extensive transformation ahead of its reopening as Fairmont Vilamoura, the first Fairmont hotel in Portugal. The new resort will feature new concepts, enhanced facilities and experiences inspired by the Algarve, alongside Fairmont’s renowned hospitality. For further information regarding existing reservations or the closure, our team remains at your disposal. We look forward to welcoming you back in 2028.
Vilamoura, on Portugal s southern coast, blends heritage with cosmopolitan charm. Roman ruins, wineries and olive groves create a Mediterranean haven. Luxury yachts, golf, designer shopping, and fine dining define this glamorous destination.
Escape to a peaceful oasis in Vilamoura, Algarve, where Mediterranean charm meets Portuguese hospitality. Savor fresh local flavors, relax in luxurious surroundings, and enjoy exceptional services.
Mr Wael SOUEID, Hotel Management
Victoria Golf Resort & Spa, Managed by Accor, will temporarily close from 15 October 2026 for an extensive transformation ahead of its reopening as Fairmont Vilamoura, the first Fairmont hotel in Portugal. The new resort will feature new concepts, enhanced facilities and experiences inspired by the Algarve, alongside Fairmont’s renowned hospitality. For further information regarding existing reservations or the closure, our team remains at your disposal. We look forward to welcoming you back in 2028.
Hotel extras
Only 6 minutes from the marina, beaches, and Vilamoura s top attractions.
Exclusive direct access to the Els golf club
3 outdoor swimming pools
Ideal setting for your next event, where elegance meets functionality
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
DELUXE 1 King 40sqm with balcony
, Room 2 :
DELUXE 2 Twin 40sqm with balcony
Room
DELUXE 1 King 40sqm with balcony
Photo out of - DELUXE 1 King 40sqm with balcony
Unwind and enjoy a sophisticated stay, where everything is designed for comfort. Refresh with indulgent bathroom amenities, or take a long hot soak in the tub. Sip your Nespresso on your private balcony after a vibrate day.
Unwind and enjoy a sophisticated stay, where everything is designed for comfort. Refresh with indulgent bathroom amenities, or take a long hot soak in the tub. Sip your Nespresso on your private balcony after a vibrate day.
Photo out of - DELUXE Pool View 1 King 40sqm with balcony
Wake up to beautiful panoramas of the azure pool. Enjoy breakfast on the balcony as the sun shines over the Algarve. Return to your spacious haven after a day of exploration to relax amid soothing decor inspired by the resort.
Photo out of - DELUXE Pool View 2 Twin 40sqm with balcony
Wake up to beautiful panoramas of the azure pool. Enjoy breakfast on the balcony as the sun shines over the Algarve. Return to your spacious haven after a day of exploration to relax amid soothing decor inspired by the resort.
Photo out of - SIGNATURE 1 King 40sqm Terrace with Pool Access
Every day brings new excitement with special features and thoughtful touches in your pool-adjacent haven. Sip your Nespresso on a charming balcony seat, enjoy seamless indoor-outdoor living with direct access to the swimming pool.
Photo out of - SIGNATURE 2 Twin 40sqm Terrace with Pool Access
Every day brings new excitement with special features and thoughtful touches in your pool-adjacent haven. Sip your Nespresso on a charming balcony seat, enjoy seamless indoor-outdoor living with direct access to the swimming pool.
JUNIOR One Bedroom Garden View Suite 80sqm with terrace
Photo out of - JUNIOR One Bedroom Garden View Suite 80sqm with terrace
This luxurious haven is ideal for families. The private balcony is the perfect spot to soak up the Algarve sun while enjoying in-room breakfast. Extra touches include a JBL speaker and a Nespresso machine.
Most of the accommodation:
Balcony
Max. number of persons
3
Area
From
80 m²
/
861 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Kettle
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Bidet
Flexible showerhead
Full-length mirror
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Open bathroom
Slippers
Towel rack
Media And Technology
Complementary elements
Computer
Printer
Radio
Internet Facilities
High speed internet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
55'/140 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Brand Magazine
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers
Soundproof room
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
80 m²
/
861 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
PALMS One Bedroom Pool View Suite 80sqm with balcony
Photo out of - PALMS One Bedroom Pool View Suite 80sqm with balcony
Tranquil and secluded, far from the noise and bustle, the luxurious Palms Suite includes a living room, sofa bed, and dinner table for perfect peace and privacy. Wake up in comfort and enjoy views of the sparkling pool from your balcony.
Views:
Pool side
Most of the accommodation:
Balcony
Max. number of persons
3
Area
From
80 m²
/
861 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Nespresso machine
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Bidet
Flexible showerhead
Full-length mirror
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Open bathroom
Slippers
Towel rack
Media And Technology
Complementary elements
Computer
Printer
Radio
Internet Facilities
High speed internet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
55'/140 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Brand Magazine
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers
Soundproof room
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
80 m²
/
861 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
Photo out of - GOLF One Bedroom Suite 80sqm with terrace
Retreat after tee time to the ultimate Algarve hideaway and enjoy your preferred selection of tea and coffee in the confort of your living area. Your haven provides ample space for lounging indoors or out on your private balcony overlooking the greens.
Views:
Golf view
Most of the accommodation:
Balcony
Max. number of persons
3
Area
From
80 m²
/
861 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Nespresso machine
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Bidet
Flexible showerhead
Full-length mirror
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Open bathroom
Slippers
Towel rack
Media And Technology
Complementary elements
Computer
Printer
Radio
Internet Facilities
High speed internet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
55'/140 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Brand Magazine
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers
Soundproof room
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
80 m²
/
861 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
Photo out of - VICTORIA One Bedroom Suite 120sqm with terrace
Luxuriate in elegant comfort with delightful conveniences in your expansive suite. With separate living and dining areas, you have everything you need for a tranquil escape. Savour fresh coffee or tea on your shady balcony and enjoy scenic views.
PRESIDENTIAL One Bedroom Suite 250sqm Terrace with Jacuzzy
Photo out of - PRESIDENTIAL One Bedroom Suite 250sqm Terrace with Jacuzzy
Soak up the view from this unique luxury suite for unforgettable escapes. Sunbathe on the roof, relax in the Jacuzzi and dine al fresco as the golf greens unfold below. Host meetings,dinner or private parties.
TWO BEDROOM FAMILY SUITE 1 King 2 Twin 160sqm with Balcony
Photo out of - TWO BEDROOM FAMILY SUITE 1 King 2 Twin 160sqm with Balcony
After a day of exploration and fun, retreat to your spacious suite, designed especially for families ideal for a couple with 3 children.This haven keeps everyone comfortable as you make treasured memories together.
Most of the accommodation:
Balcony
Max. number of persons
6
Area
From
120 m²
/
1291 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Twin bed(s) x2
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Kettle
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Bidet
Flexible showerhead
Full-length mirror
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Open bathroom
Slippers
Towel rack
Media And Technology
Complementary elements
Computer
Printer
Radio
Internet Facilities
High speed internet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
55'/140 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Brand Magazine
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers
Soundproof room
Turn Down Services
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Safe large enough to accommodate a laptop
6 pers. max
120 m²
/
1291 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s) and
2 x Twin bed(s)
Page 1 out of 2, Restaurant 1 :
RIA RESTAURANT
, Restaurant 2 :
VICTORIA RESTAURANT
RIA RESTAURANT
Photo out of - RIA RESTAURANT
Discover RIA, a charming restaurant celebrating Portugal his coastal cuisine. Enjoy the freshest Algarve seafood, served poolside with relaxed elegance-perfect for a leisurely lunch or soulful dinner by the sun.
Discover RIA, a charming restaurant celebrating Portugal his coastal cuisine. Enjoy the freshest Algarve seafood, served poolside with relaxed elegance-perfect for a leisurely lunch or soulful dinner by the sun.
VICTORIA RESTAURANT
Photo out of - VICTORIA RESTAURANT
Welcome to Victoria, a warm, relaxed space where global flavors meet Algarve charm. Enjoy signature dishes from around the world, shared with heartfelt hospitality and the joy of gathering.
Welcome to Victoria, a warm, relaxed space where global flavors meet Algarve charm. Enjoy signature dishes from around the world, shared with heartfelt hospitality and the joy of gathering.
SENSAI RESTAURANT
Currently unavailable
Photo out of - SENSAI RESTAURANT
Currently unavailable
From June to September, our Asian Fusion restaurant takes you on a flavorful journey along the Spice Route, blending bold Eastern flavors with Portugal coastal charm - a unique dining experience where heritage meets innovation.
From June to September, our Asian Fusion restaurant takes you on a flavorful journey along the Spice Route, blending bold Eastern flavors with Portugal coastal charm - a unique dining experience where heritage meets innovation.
Page out of
LE PALMS
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Free Wireless internet (WiFi)
Wheelchair access
Pet allowed
Terrace
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
Visa
Sunny days flow with refreshing drinks and tasty bites from this poolside destination. Gourmet snacks, light lunches, cocktails, and soft drinks are served as guests of all ages splash and play
CASCADES
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Free Wireless internet (WiFi)
Wheelchair access
Pet allowed
Terrace
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
Visa
From morning until sunset, guests enjoy delicious delights in the tranquil surroundings of Cascades. Pool Butlers serve iced drinks and juicy mocktails lounger-side while a menu of tantalizing snacks satisfies any cravings in between refreshing dips.
BOTANIC
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Pet allowed
Musical Entertainment
Terrace
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
Visa
For gin lovers and cocktail aficionados the refreshing ambience of an indoor botanical garden is the place to be. Amid lush foliage, expert mixologists serve signature cocktails and the worlds finest gins and premium tonics.
LOBBY LOUNGE
Click to copy the email address
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Pet allowed
Terrace
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
Visa
This cozy yet stylish spot, with two spacious terraces, offers coffee, aperitifs, cocktails, and nightcaps. Enjoy traditional Afternoon Tea with Pasteis de Nata, homemade pastries, and TWG blends, plus refreshing iced tea.
Breakfast
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Breakfast
4 pools
Photo out of - Pool
All our pools are temperature-controlled for year-round family-friendly enjoyment. Cascades Pool welcomes all for tranquil, serene swims.
Additional charge
Le Palms Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
Heated Pool
Overflowing pool
Cascades Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
Heated Pool
Natural water
Children's Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
All our pools are temperature-controlled for year-round family-friendly enjoyment. Cascades Pool welcomes all for tranquil, serene swims.
2 fitness centers
Non contractual photo
On site
Fitness equipment
Lessons available
Rowing machine
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
TV in the room
Towels available
Victoria Spa
Additional charge
Workouts rise to another level at the gym, where modern facilities include state-of-the-art Life Fitness equipment. A roster of exciting classes offers variety, and personal trainers help individuals meet their goals, opened 24 hours.
Location
On site
Wellness services and equipments
Area lounge
Rest room
Sales of cosmetics
Workouts rise to another level at the gym, where modern facilities include state-of-the-art Life Fitness equipment. A roster of exciting classes offers variety, and personal trainers help individuals meet their goals, opened 24 hours.
Spa
Shop
Spa Treatment
Fresh whole fruit available
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Reduced mobility Facilities
Wheelchair access
A tranquil sanctuary awaits at Victoria Spa, where expert therapists draw on the healing traditions of the world s richest wellness cultures.
Spectacular decor dazzles in the Algarve sunshine, with multiple locations offering the perfect backdrop. Romantic celebrations are beautifully set off by a picture-perfect blue sky, creating unforgettable moments year-round in this stunning destination.
Spectacular decor dazzles in the Algarve sunshine, with multiple locations offering the perfect backdrop. Romantic celebrations are beautifully set off by a picture-perfect blue sky, creating unforgettable moments year-round in this stunning destination.
The gentleman who checked me in was exceptionall. Didn’t like the view from my of a side wall But the room was lovely..
Dear Mrs. Tamara R.,
Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the lovely room and found our check-in staff exceptional. We appreciate your comments regarding the view, which we will take into consideration for future improvements.
Kind reagrds
Patricia Matias Lima
Director of Rooms
Customer review rating 5.0/5
Marnie L. T.
Business
-
Confirmed reviews ALL
Lovely hotel, beautiful bedrooms and stunning pool with awesome sunsets.
Lovely staff all around the hotel especially in the hotel bar - super nice and friendly.
Dear Mrs. T.,
Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our beautiful accommodations, stunning pool, and friendly staff. Your kind words inspire our team to continue providing exceptional service.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 4.0/5
Guy E. B. V.
Business
-
Confirmed reviews ALL
5 night stay for a business trip.
Dear Mr.Guy V.,
Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our staff to be great. We look forward to welcoming you back in the future.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 5.0/5
Eola E. C.
Couples
-
Confirmed reviews ALL
Been going to the same hotel and always delivers. Hiring bike facility. Good breakfast selection. Friendly staff. Clean facilities.
Dear Mrs.C.,
Thank you for your positive feedback regarding your repeated visits. We are delighted that our bike facility, breakfast selection, friendly staff, and cleanliness continue to meet your expectations. Your loyalty is greatly appreciated, and we look forward to welcoming you back soon.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 2.0/5
Rachel A.
Friends
-
Confirmed reviews ALL
Disappointed to arrive at the spa hotel to learn the spa wasn't open. The receptionist was rude and defensive when I expressed my disappointment...talked over me and really didn't seem bothered. The spa was the main reason I chose this resort...golf for the boys, spa for the girls. On a positive note, the other staff were pleasant, the room was nice but some of the furniture was tired. There was no mini bar in the room and the phone didn't work. The breakfast was first class with a great variety of traditional and continental items and the pool and service staff was also excellent.
Dear Mrs. A.,
Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the disappointment you experienced due to the spa's unavailability, as we understand that it was a significant factor in your choice of our resort. Your comments about the reception staff's demeanor have been noted, and we take such matters seriously as we strive to ensure a welcoming atmosphere for all guests.
I appreciate your kind words regarding our breakfast offerings and the service provided by our pool team. It is also valuable to know that you found your room comfortable, despite some concerns with the furniture and amenities. We will review your observations to improve our facilities and services.
Thank you for your insights, and we hope to have the opportunity to better serve you in the future.
Kind regards
Patricia Matias Lima
Director of rooms
Dear Mrs. Tamara R.,
Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the lovely room and found our check-in staff exceptional. We appreciate your comments regarding the view, which we will take into consideration for future improvements.
Kind reagrds
Patricia Matias Lima
Director of Rooms
Customer review rating 5.0/5
Marnie L. T.
Business
-
Confirmed reviews ALL
Lovely hotel, beautiful bedrooms and stunning pool with awesome sunsets.
Lovely staff all around the hotel especially in the hotel bar - super nice and friendly.
Dear Mrs. T.,
Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our beautiful accommodations, stunning pool, and friendly staff. Your kind words inspire our team to continue providing exceptional service.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 4.0/5
Guy E. B. V.
Business
-
Confirmed reviews ALL
5 night stay for a business trip.
Dear Mr.Guy V.,
Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and found our staff to be great. We look forward to welcoming you back in the future.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 5.0/5
Eola E. C.
Couples
-
Confirmed reviews ALL
Been going to the same hotel and always delivers. Hiring bike facility. Good breakfast selection. Friendly staff. Clean facilities.
Dear Mrs.C.,
Thank you for your positive feedback regarding your repeated visits. We are delighted that our bike facility, breakfast selection, friendly staff, and cleanliness continue to meet your expectations. Your loyalty is greatly appreciated, and we look forward to welcoming you back soon.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 2.0/5
Rachel A.
Friends
-
Confirmed reviews ALL
Disappointed to arrive at the spa hotel to learn the spa wasn't open. The receptionist was rude and defensive when I expressed my disappointment...talked over me and really didn't seem bothered. The spa was the main reason I chose this resort...golf for the boys, spa for the girls. On a positive note, the other staff were pleasant, the room was nice but some of the furniture was tired. There was no mini bar in the room and the phone didn't work. The breakfast was first class with a great variety of traditional and continental items and the pool and service staff was also excellent.
Dear Mrs. A.,
Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the disappointment you experienced due to the spa's unavailability, as we understand that it was a significant factor in your choice of our resort. Your comments about the reception staff's demeanor have been noted, and we take such matters seriously as we strive to ensure a welcoming atmosphere for all guests.
I appreciate your kind words regarding our breakfast offerings and the service provided by our pool team. It is also valuable to know that you found your room comfortable, despite some concerns with the furniture and amenities. We will review your observations to improve our facilities and services.
Thank you for your insights, and we hope to have the opportunity to better serve you in the future.
Kind regards
Patricia Matias Lima
Director of rooms
Customer review rating 4.0/5
Thomas R. A.
Business
-
Confirmed reviews ALL
Good location out of the hustle and Brussels of Vilamoura but easy 10mins in. Fantastic service clean rooms just starting to show their age a bit chips and dings to woodwork torn damaged wallpaper a few things like that. Only one restaurant now but it’s great a bit of a limited wine list. Wish it had some golf facilities attached I.e. a range, chipping and putting area. Overall great location, great service, good food, decor a little tiered and no golf facilities
DearMr. Thomas A.,
Thank you for your kind words regarding the location, service, and cleanliness of our hotel. We appreciate your feedback on the decor and will take it into consideration as we continually strive to enhance our guests' experiences. It is delightful to hear that you enjoyed the dining options provided at our restaurant. Regarding golf facilities, we understand the desire for additional amenities and will keep this in mind for future developments. Your insights are invaluable to us as we aim to provide a memorable stay for all our guests.
Thank you once again for your feedback. We hope to welcome you back in the future.
Kind Regards
Patricia Matias Lima
Director of Rooms
Customer review rating 5.0/5
James K. M. L.
Couples
-
Confirmed reviews ALL
Our trip was primarily a golf trip and this was the last leg of the trip. We found the hotel room very comfortable and the service excellent.
Dear Mr.L.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable and appreciated the excellent service provided. We hope to welcome you back for another enjoyable golf trip in the future.
Best regards,
Patricia Matias Lima
Director of rooms
Customer review rating 4.5/5
Lenny L.
Business
-
Confirmed reviews ALL
Friendly staff, pleasant rooms and great facilities.
Dear Mr.L.,
Thank you for your kind words regarding our staff, rooms, and facilities. We are pleased to hear that you had a positive experience during your stay. Your feedback motivates us to continue providing exceptional service.
Kind regards
Patricia Matias lima
Director of Rooms
Customer review rating 4.0/5
Matthew C.
Families
-
Confirmed reviews ALL
The hotel has mixed reviews but we found our stay great, staff were friendly and helpful, pool areas were good and staff attentive. We had two adjoining pool view rooms, both had some small signs of aging but were spacious and comfortable. Hot water was a little hit and miss. As most comment the breakfast is excellent.
We used the pool bar every day and prices were high, but food and drinks were good quality. We also ate at the Sensai restaurant and had some cocktails in the botanical bar afterwards. The food in the restaurant was excellent but the cost for the meal and drinks was top end London and unsurprisngly there were not many diners. The hotel needs to balance the captive market of guests (which felt was abused, i.e lack of options) with the reality most left the hotel at night says a lot. There was though, a great itallian a very short walk away that must pick up a lot of trade from the hotel.
We enjoyed our stay, the staff were always helpful and pleasant. The hotel is about to undergo a large upgrade to become a fairmont. Will check out the hotel again in 2028 to see what the end result is.
Dear Mr. C.,
Thank you for taking the time to share your experiences from your recent stay at our hotel. We are pleased to hear that you found your stay enjoyable and appreciated the friendly service from our staff. It is also wonderful to know that you enjoyed our excellent breakfast and the quality of food and drinks offered at our pool bar and Sensai restaurant.
We acknowledge your feedback regarding pricing and the need for a better balance in dining options on-site. Your comments about the aging of the rooms and the inconsistency of hot water have been noted, as we continuously strive to improve our facilities. We are excited about our upcoming transition to a Fairmont property, which aims to enhance the overall guest experience further.
We appreciate your insights and look forward to welcoming you back in 2028 to witness the enhancements we will be making.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 2.0/5
James R. G. B.
Business
-
Confirmed reviews ALL
Room looked nice but tv did not work and plug sockets next to bed did not work. Breakfast was not great and pets of the hotel looked tired
Dear Mr. B.,
Thank you for your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations, particularly with the in-room amenities and breakfast quality. Your comments will be reviewed as we continually strive to enhance guest satisfaction.
Best regards,
Patricia Matias Lima
Director of rooms
Customer review rating 4.0/5
Martin J. W.
Friends
-
Confirmed reviews ALL
Everything was great polite staff great food and comfortable rooms .
Dear Mr. W.,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the quality of our accommodations, the attentiveness of our staff, and the dining experience. Your kind words are greatly appreciated.
Kind Regards
Patricia Matias Lima
Director of Rooms
Customer review rating 4.5/5
Sylvian T. H.
Families
-
Confirmed reviews ALL
We came here to celebrate our anniversary and my husband's birthday, and we were given a room upgrade, which was a lovely surprise after a long day. The room was spacious and open, with direct pool access - everything we needed. We were shown around on check-in, and the staff were lovely; they really made a difference to our stay. On our first day there was a surprise cake in our room, which tasted amazing.
We loved the breakfast buffet. It was never too busy, and there were plenty of options for dietary requirements. The waiters were always attentive and welcoming. We ordered room service several times and the food was amazing. The hotel restaurants were handy and served great food, and the staff were always accommodating to us and our little one. The only issue was that dinner doesn't start until 6:30pm, and our baby goes to sleep around 7pm, so it was a bit awkward for us. A 5pm dinner service would be great for families.
The hotel offers a shuttle bus. We only used it once, with no issues, but mostly took Uber as the shuttle times didn't fit around our baby's naps.
A few small niggles, which I fed back and which were sorted straight away: housekeeping was a bit inconsistent, and we often had no milk for the tea and coffee, so we had to ask a few times. We love that free water is offered at night, but someone rang our room to deliver it at 9pm. For guests with babies, the less disruption the better. As I said, the team acted on our feedback very quickly, which shows the calibre of service here.
Overall, we had a great experience and a lovely holiday.
Dear Mrs.H.,
Thank you for taking the time to share your experience at Victoria Golf Resort & Spa. We are delighted to hear that you enjoyed your anniversary and your husband's birthday celebration with us. It is wonderful to know that our staff made a positive impact on your stay and that you appreciated the room upgrade, as well as the surprise cake.
We are pleased that you found the breakfast buffet to be enjoyable and accommodating to dietary needs. Your feedback regarding the dinner service timing and the housekeeping inconsistencies has been noted. While our current dining hours are designed to cater to a wide range of guests, we understand the challenges families face. Additionally, we will address the delivery timing of amenities to ensure minimal disruption for families with young children.
We appreciate your understanding and are glad that your concerns were addressed promptly. Thank you once again for your kind words, and we look forward to welcoming you back for another memorable stay.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 3.5/5
Joseph M. P.
Friends
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Confirmed reviews ALL
Golf experience was extremely enjoyable. Guest rooms were not.
Dear Mr. P.,
Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the golf experience; however, we regret that the guest rooms did not meet your expectations. Your comments are valuable as we strive to enhance our guests' experiences.
Best regards,
Patricia Matias Lima
Director of rooms
Customer review rating 4.0/5
Stephen J. G.
Couples
-
Confirmed reviews ALL
Overall, we had an enjoyable stay with great food, outdoor pools and lovely restaurants with great food. It was a shame that the rooftop bar, spa and indoor pool were all closed as it gave the impression that the hotel was running down.
Dear Mr.G.,
Thank you for your feedback. We’re pleased you enjoyed your stay, especially the food, restaurants and outdoor pools.
We’re sorry that the closures affected your experience. Unexpected maintenance issues in the spa unfortunately required us to temporarily close the spa and indoor pool, and we understand your disappointment.
Our rooftop bar operates seasonally, with opening dependent on weather conditions due to its exposed location. At this time of year, we reopen the Botânico Bar near reception, which offers a more comfortable setting.
Thank you again for sharing your impressions. We hope to welcome you back for an even more enjoyable stay.
Kind regards,
Patricia Matias Lima
Director of rooms
Customer review rating 4.0/5
Ivo G. V. C.
Families
-
Confirmed reviews ALL
Good hotel, staff was nice. The hotel is about to go through an upgrade so the SPA wasn't working.
Estimado Sr.Ivo C.,
Muito obrigado pela sua avaliação positiva. Lamentamos que o Spa não estivesse disponível durante a sua estadia e agradecemos a sua compreensão. Estamos a preparar melhorias nas nossas instalações e esperamos ter o prazer de o receber novamente em breve, para que possa desfrutar de uma experiência ainda mais completa.
Com os melhores cumprimentos,
Patricia Matias Lima
Directora de Alojamentos
Customer review rating 5.0/5
Ciara D.
Solo
-
Confirmed reviews ALL
I had visited for a wedding last week, from the minute I was greeted by Antonio at check in he was amazing - super friendly and helpful! His attention to detail was great even remembering to ask me how the wedding was a couple of days later. The staff at the pool were also great. My only criticism was the food at the pool could have been better but other than that I loved it!
Dear Mrs.D.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that Antonio made a positive impression with his welcoming attitude and attention to detail. It is also wonderful to know that our pool staff contributed to your enjoyable experience.
We appreciate your feedback regarding the pool food, and please rest assured that your comments will be taken into consideration as we continuously strive to improve our guests' experiences. Thank you once again for your review, and we hope to welcome you back soon for another memorable stay.
Best regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 5.0/5
Maureen P. F.
Families
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Confirmed reviews ALL
From our arrival to our departure the service was just the right level of attention, friendly yet professional.
Dear Mrs.F.,
Thank you for taking the time to share your positive experience. We are delighted to hear that you found our service to be both attentive and professional during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
P. Matias Lima
Director of Rooms
Customer review rating 5.0/5
Timothy C.
Couples
-
Confirmed reviews ALL
wonderful time again --- rooms lovely - staff so friendly - so good
Dear Mr.C.,
Thank you for your kind words and for choosing to stay with us for the sixth time. We are delighted to hear that you had a wonderful experience, enjoyed our lovely rooms, and found our staff to be friendly. Your continued patronage is greatly appreciated.
Best regards,
Patricia Matias Lima
Director of rooms
Customer review rating 3.5/5
David A. G.
Couples
-
Confirmed reviews ALL
Very disappointed the SPA was not open at all, the website and Accor have not updated this. Poor the the Victoria Resort and Spa has no Spa!
Dear Mr. G.,
Thank you for sharing your feedback. We sincerely apologise for the disappointment caused by the spa being unavailable during your stay.
An unforeseen maintenance issue required us to temporarily close the spa. Following the closure, we updated the information on our official website. We are sorry for any confusion caused by information displayed elsewhere.
“Victoria Resort and Spa” remains the hotel’s official name, which we cannot change during a temporary closure. We understand, however, that this name creates an expectation of spa access, and we regret that we could not meet that expectation during your visit.
Kind regards,
Patricia Matias Lima
Director of Rooms
Customer review rating 4.5/5
Lawrence A. R.
Friends
-
Confirmed reviews ALL
solid hotel all araound
Dear Mr. R.,
Thank you for your positive feedback. We are pleased to hear that you had a solid experience at our hotel. Your satisfaction is important to us, and we look forward to welcoming you back in the future.
Best regards,
Patricia Matias Lima
Director of Rooms
Web-users rating
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Frequently asked questions
Victoria Golf Resort & Spa, Managed by Accor is located at Avenida dos Descobrimentos, 8125-309 Vilamoura, Portugal. We are nestled on the Algarve's coast, just 6 minutes from the marina and beaches, with direct access to the Els Golf Club. You can reach us via the Boliqueime highway exit (5 km) or Loule railway station (11 km), and we offer a shuttle service for an additional fee.
Victoria Golf Resort & Spa, Managed by Accor offers a variety of accommodations including:
Deluxe and Signature rooms with 1 King or 2 Twin beds
Junior, Palms, Golf, and Victoria One Bedroom suites
Two Bedroom Family suites and the Presidential One Bedroom Suite
Many rooms offer stunning views of the pool, gardens, or golf course.
Victoria Golf Resort & Spa, Managed by Accor offers:
Free Wi-Fi and parking
Breakfast, shuttle service, and pet stays for an additional fee
Three pools, Victoria Spa, and a Fitness center
Ria, Victoria, and Sensai restaurants, plus Botanic and Lobby Lounge bars
Meeting rooms and wedding venues
We also provide air conditioning, TV, and concierge services.
Victoria Golf Resort & Spa, Managed by Accor offers Mediterranean seafood at Ria Restaurant and international dishes at Victoria Restaurant, both with children's menus. You can enjoy Asian fusion at Sensai or visit our bars like Botanic, open from 06:00 PM. Breakfast starts at 07:00 AM, and our poolside bars, Le Palms and Cascades, serve guests from 10:00 AM to 06:00 PM.
At Victoria Golf Resort & Spa, Managed by Accor, check-in is from 03:00 PM and check-out is by 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Victoria Golf Resort & Spa, Managed by Accor regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Victoria Golf Resort & Spa, Managed by Accor using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Victoria Golf Resort & Spa, Managed by Accor, pets are allowed for an additional fee.
Victoria Golf Resort & Spa, Managed by Accor features 2 meeting rooms with a maximum capacity of 700 seats. Our largest space covers 545 square meters, and we provide a business center and high-speed Wi-Fi for your professional needs.
You can host your wedding or event at Victoria Golf Resort & Spa, Managed by Accor, where we offer spectacular decor and multiple scenic locations. Our facilities can accommodate up to 700 guests for meetings or 500 for banquets in an elegant setting.
Victoria Golf Resort & Spa, Managed by Accor is a wheelchair accessible hotel with 3 rooms specifically designed for guests with reduced mobility. We offer elevator access to all floors and accessible services in our restaurants and Victoria Spa.
Yes, Victoria Golf Resort & Spa, Managed by Accor allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Victoria Golf Resort & Spa, Managed by Accor, you can enjoy a short walk to the following landmark:
The Els Clube Vilamoura Golf course - 5 minute walk.
Victoria Spa at Victoria Golf Resort & Spa, Managed by Accor is a tranquil sanctuary offering holistic therapies and expert treatments. Our facilities include an indoor Vitality pool, sauna, Turkish steambath, and hot tub, all available for an additional fee.
Victoria Golf Resort & Spa, Managed by Accor provides business travelers with high-speed Wi-Fi, a self-service business center, and meeting rooms. Our rooms feature a business desk and a safe for your laptop, while breakfast is served starting at 07:00 AM to help you begin your day.
