Victoria Golf Resort & Spa, Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 713 reviews

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Victoria Golf Resort & Spa, Managed by Accor - Image 1
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Avenida dos Descobrimentos, 8125-309 VILAMOURA, Portugal

Description

Hotel extras

  • Only 6 minutes from the marina, beaches, and Vilamoura s top attractions.

  • Exclusive direct access to the Els golf club

  • 3 outdoor temperature controlled swimming pools

  • Luxury spa with a privilege view over the golf course

  • Ideal setting for your next event, where elegance meets functionality

Our accommodation(s)

Hotel location

Victoria Golf Resort & Spa, Managed by Accor

Avenida dos Descobrimentos
8125-309 VILAMOURA
Portugal

GPS:37.103292, -8.142181

Telephone
+351 289 317 000

Calls to a national
fixed network

Fax +351 289 317 324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  713 reviews

Customer review rating 5.0/5

Susan L. L. Business - Confirmed reviews ALL

Great hotel has everything you need

Dear Guest, Thank you for your thoughtful feedback regarding your recent stay. We are pleased to know that your experience with us was enjoyable. Your comments are greatly appreciated and help us continue striving for excellence. Kind Regards Victoria Golf Resort & Spa, Managed by Accor

Customer review rating 3.0/5

Stephen G. S. G. Friends - Confirmed reviews ALL

Place needs a spruce up starting to look tired. I have stayed there for the last 5 years location good, service was great but the building itself needs a little love to bring it up to a higher standard,

Dear Guest Thank you for your feedback regarding your recent stay. We are pleased to hear that our team delivered excellent service. We also acknowledge your concerns about the condition of the building, and your comments about the need for refurbishment have been duly noted. We truly appreciate your loyalty over the past five years and remain committed to continually enhancing our facilities to improve the guest experience. Best regards, Victoria Golf Resort & Spa, Managed by Accor

Customer review rating 4.0/5

Elliott S. Friends - Confirmed reviews ALL

Short 3 night stay but was perfectly enjoyable with friendly and helpful staff. Only had the breakfast which was always fresh and plentiful. Will defo be back, a steal at the price for this time of year.

Customer review rating 1.5/5

Jean-marc C. Business - Confirmed reviews ALL

I continue to come to this hotel mainly because I know the staff well. They have always been professional, welcoming, and committed, and they are clearly trying to do their best despite the current situation. Since the change of ownership, however, the direction taken by management is difficult to understand. There seems to be a strong focus on visible cost-cutting and on changing things simply for the sake of change, as if management is determined to reinvent processes that likely worked perfectly well before. At the same time, staff appear to be left in an uncertain position about the future. This uncertainty is noticeable and inevitably affects the atmosphere and the quality of interaction with guests. To be clear: the main reason I still come is the people working here, not the current management approach. Without them, there would be little reason to return given the direction the hotel seems to be taking. And considering the current trajectory, one can only hope that prices will not increase while the overall experience continues to decline.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We truly appreciate your honesty, and we are sincerely grateful for your continued loyalty over the years. It is especially meaningful to hear that our team remains a key reason for your return. Your recognition of their professionalism, kindness, and dedication is greatly appreciated, and we will ensure your words are shared with them. Our team takes great pride in providing the best possible experience to our guests, and feedback like yours is incredibly motivating. We are genuinely sorry to learn that certain recent changes have not met your expectations. Please rest assured that your comments have been noted with the utmost seriousness. Feedback from long‑time guests such as yourself is invaluable, as it helps us better understand how our decisions impact the overall guest experience. We truly appreciate your feedback and would be delighted to discuss your impressions further or assist you with anything during a future visit. Your comfort and satisfaction are extremely important to us, and we remain committed to ensuring that every stay is as welcoming and enjoyable as possible. Thank you once again for your loyalty, trust, and constructive feedback. We look forward to welcoming you back and to continuing to provide the warm, attentive service you value. Kind Regards, Victoria Golf Resort & Spa

Customer review rating 5.0/5

Minesh J. K. Solo - Confirmed reviews ALL

A great and memorable experience at the hotel

Other web-users rate our hotel

  • 162 reviews 7.9/10 Location
  • 385 reviews 8.2/10 Room
  • 578 reviews 9/10 Service
  • 8 reviews 7.1/10 WiFi
  • 272 reviews 9.8/10 Breakfast
  • 211 reviews 8.5/10 Comfort
  • 115 reviews 7.1/10 Cleanliness
  • 110 reviews 4.6/10 Value

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