Grand Mercure Kuala Lumpur Bukit Bintang bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 546 ulasan

Grand Mercure Kuala Lumpur Bukit Bintang - Image 1
Grand Mercure Kuala Lumpur Bukit Bintang - Image 2
Grand Mercure Kuala Lumpur Bukit Bintang - Image 3
Grand Mercure Kuala Lumpur Bukit Bintang - Image 4

Deskripsi

Keistimewaan hotel

  • 10 menit berkendara ke pusat kota Kuala Lumpur dan kawasan bisnis.

  • Grand ballroom multifungsi tanpa pilar dengan jendela besar, berkapasitas hingga 400 tamu.

  • Akses mudah ke makanan jalanan dan mal perbelanjaan yang populer.

  • Kamar luas untuk keluarga dengan fasilitas ramah anak dan pelayanan ramah.

  • Terletak di pusat Bukit Bintang yang semarak, hanya beberapa langkah dari MRT.

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Grand Mercure Kuala Lumpur Bukit Bintang

117 Jalan Pudu, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.14444, 101.70562

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GARDEN TERRACE

Nikmati hidangan lokal dan internasional, menu musiman, sesi memasak langsung, dan prasmanan bertema di hari tertentu. Bersantap dengan pemandangan kota dan lobi, serta nikmati pengalaman kuliner berkelas yang ideal untuk acara santai maupun spesial.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  546 ulasan

Catatan tamu Avis 2.5/5

Mu'ammar B. N. A. M. Keluarga - Ulasan terverifikasi ALL

Dear Mr. Mu'ammar, Thank you for taking the time to share your feedback and for your kind words about our service, spacious and comfortable room, and strategic location. We are delighted to know that these aspects contributed positively to your stay. At the same time, we sincerely apologize for the cleanliness issues you encountered upon arrival. It is disappointing to learn that you found dirt, trash, and hair under the bedside table, as well as shortcomings in the cleanliness of the bathroom tumbler, glass shower door, refrigerator, and tissue box. This is certainly not reflective of the standards we strive to maintain. Please be assured that your comments have been shared with our Housekeeping team for immediate review and corrective action. We will reinforce our room inspection procedures to ensure greater attention to detail and prevent similar occurrences in the future. We truly appreciate your valuable feedback, as it helps us improve our services and guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay. Warm Regards, Sallynna Guest Service Manager

Catatan tamu Avis 4.5/5

Anonim Keluarga - Ulasan terverifikasi ALL

Pelayanan staffnya cukup ramah, check in cepat

Catatan tamu Avis 3.5/5

Suryani Pasangan - Ulasan terverifikasi ALL

Dear Cik Suryani, Thank you for taking the time to share your feedback and will improve on the cleanliness of the room. We are truely sorry that this was a shortfall and we hope to welcome you back to our hotel very soon! Sincerely,

Catatan tamu Avis 5.0/5

Akram B. A. H. M. Keluarga - Ulasan terverifikasi ALL

Dear En Akram, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Catatan tamu Avis 4.0/5

Koeswarno Teman - Ulasan terverifikasi ALL

Dear Mr Koeswarno, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short on the breakfast. Your feedback has been address to the department head and if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 686 ulasan 9.3/10 Lokasi
  • 780 ulasan 7/10 Kamar
  • 728 ulasan 7/10 Pelayanan
  • 41 ulasan 5/10 Internet
  • 409 ulasan 7.1/10 Kebersihan
  • 272 ulasan 7.4/10 Sarapan
  • 34 ulasan 4.7/10 Kebugaran/olah raga
  • 27 ulasan 2.7/10 Minuman

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