Pullman Kuala Lumpur City Centre Hotel and Residences bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 5.606 ulasan

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Deskripsi

Keistimewaan hotel

  • Layanan tamu yang ramah dan tanpa cela

  • Restoran khas untuk pelancong yang senang bertualang

  • Teras berlanskap yang indah

  • Terletak di Segitiga Emas dekat pusat perbelanjaan dan hiburan

  • Dekat ke butik mewah dan tempat wisata KL

Akomodasi kami

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Lokasi hotel

Pullman Kuala Lumpur City Centre Hotel and Residences

No 4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  5.606 ulasan

Peringkat TripAdvisor  4.0/5  508 ulasan

Sertifikat keunggulan 2024

Please don’t make the mistake of staying at the residence

Catatan Tripadvisor 1.0/5

Saista O Keluarga - Ulasan TripAdvisor tersertifikasi

I am currently staying in the residence Firstly breakfast for the residence and hotel is different Which was not mentioned I have stayed in many apartment hotels This I can truly say is the most disappointing breakfast ever Bread is stale I think they give leftovers of the hotel The Arabic bread hard Service for ala carte menu slow slow Staff rude Concierge at the hotel rude As if we do not know how to converse Frequent traveler Never had such issues especially in a 5 star hotel/residence Also stayed at the pan pacific

Lokasi yg bagus, bersih, nyaman

Catatan tamu Avis 4.5/5

Ari R. Keluarga - Ulasan terverifikasi ALL

Bila ke KL, sy selalu menginap di Pullman, selain lokasi yg strategis, pelayanan yg ramah dan siap membantu serta ramah, kamar yg bersih, rapi

Poor Service

Catatan Tripadvisor 1.0/5

Siti Faizah Z Ulasan TripAdvisor tersertifikasi

I'm very disappointed with the 2 bedroom residence at Pullman. As a repuated 5 star hotel, the rooms were rundown, furniture was dusty and had poor air ventilation. The fridge is also not functioning. I felt so miserable and went to the front desk to give my honest feedback and was told that their resident room are that kind of standard. I'm shocked and requested them to change to their hotel rooms and was told that all the hotel rooms are fully booked and no other hotel rooms available for us to switch. Felt so upsad and requested the staff Mr Henry to speak to the duty manager but was told that he was busy attending other customer. Hence, it was almost midnight, so we went up to wait for the manager to rang us, and was told that they are unable to switch us to other rooms in the hotel tower and requested us to come back next evening to check if there are rooms available to switch. So we went the next day and was downgraded to a deluxe room as it was the only room available. We did not get any refund for being downgraded. Honestly, this type of service is completely unacceptable at so many levels. It is not the kind of treatment I would have expected from a five-star hotel. I am very disappointed with this bitter experience.

Poor Service, Misleading Descriptions—Take Your Business Elsewhere

Catatan Tripadvisor 2.0/5

journeywithsteven Solo travel - Ulasan TripAdvisor tersertifikasi

As a loyal customer of the ALL Accor group, my recent stay at the Pullman KLCC was deeply disappointing. Upon arrival at 3:30 PM, the room I had booked was not ready, and I was reassigned to another room. This room had a strong, unpleasant chemical odor, which caused discomfort for both my friend and me. After considerable back-and-forth with the staff, I was moved to yet another room. Although this room was marginally better, it still had issues: there were no bathrobes (despite having two in the previous room), and the hairdryer was non-functional. The room I initially booked was described as having “natural lighting and panoramic views of Kuala Lumpur’s vibrant skyline.” This was misleading. My view was of the pool, and another room I booked for a friend faced an old building. During my stay, I ordered a cocktail at the pool bar, only to be served someone else’s drink with special requests. As a bartender myself, I found this unacceptable. The check-in process was slow, and the check-out was even worse. In the morning, there were no agents at the checkout counters except for one at the Accor priority lane. Overall, my experience was subpar, and I would advise others to consider alternative accommodations. P.S. I had friends staying separately at the same time who are also elite members, and none of us received an upgrade. We understand upgrades are subject to availability, but the platform showed other room categories available, making the lack of elite membership privileges even more frustrating.

Menginap menyenangkan. Dan staf sangat ramah untuk pelayanan terhadap member.

Catatan tamu Avis 4.5/5

F. Keluarga - Ulasan terverifikasi ALL

Lokasi sangat strategis, menginap menyenangkan. Dan fasilitas untuk member sangat baik. Serta pelayanan staf hotel sangat baik dan ramah.

Dear F., Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & residences. Please come back and stay with us again the next time you decide to visit our beautiful city! Kind regards, Devi.C Guest Experience

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.448 ulasan 9.6/10 Lokasi
  • 4.211 ulasan 7/10 Kamar
  • 4.032 ulasan 7.8/10 Pelayanan
  • 144 ulasan 3.3/10 Internet
  • 1.882 ulasan 7.7/10 Sarapan
  • 1.669 ulasan 6.9/10 Kebersihan
  • 1.153 ulasan 6.4/10 Fasilitas

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