Mövenpick Resort Agios Nikolaos Sivota 5 stars

Last week, we visited the Agios Nikolas Mövenpick resort for the 3th time. Last year (2025) we were there two times and were extremely content of our stay at the resort. Unfortunately, when we came back this year, we made the conclusion that the some things have drastically changed. Firstly, there were a few problems with the rooms' service. One of the days we were left without water and the cleaning staff came to clean the rooms in the afternoon, which made it impossible for us to relax in the rooms during the hottest hours of the day. In one of the two rooms we had booked, on the 4th day of our stay, we had a problem with the electricity (room 203). The pressure was apparently too low and my daughter's hairdryer couldn't function. She went to the reception to talk to the staff and one of the women, who turned out to be the resort's manager, told her that there was nothing they could do at 7pm and the maintenance team would fix the problem the next day, but that didn't happen. The next day it was the same. About the beach, we noticed a huge difference to last year. The beds were dirty, the sand too, and the staff (2 people, or sometimes just one) was absolutely not enough to serve all the people on the beach. The most disappointing thing about our stay was the restaurant. On August 6th (our last night before leaving) it was my wife's birthday and we wanted to have a celebratory dinner at the resort's restaurant. Two days before, she spoke to one of the waitresses and showed her exactly which table we wanted - the one with the most beautiful view. When it was time for us to go celebrate, we noticed there were other people sitting at that particular table at the exact hour we had reserved it for. When my wife turned to the staff's restaurant, they told her that she had not explained that she wanted this exact table and could give us another one. This of course was an extremely unpleasant start of the evening and because of the staff's disinterest in the whole situation (they didn't even apologise about the misunderstanding), we ended up having dinner outside of the resort. Also, when my wife was making the reservation, she kindly asked the waiters if they could provide a small cake for our family, to which they declined and said it wasn't possible. Here I want to add that on August 6th we spent the day on a boat, where the staff were kind enough to provide a cake and candles for us in the middle of the sea, making our day truly special. In conclusion, because of these inconveniences, I'm not sure we would return to Agios Nikolaos Mövenpick resort again, even though we love the location.

Relaxing except for a terrifying incident on the beach when an uncontrolled motor boat crashed into sunbeds sending guests flying. We were on the beach at the time approximately 25 feet from where the boat crashed. The hotel was very lucky no one was seriously injured or worse. I raised the matter with the hotel manager who stated the member of staff in control of the boat was not wearing their “kill cord” and when he fell off the boat, the engine kept running. This in itself is gross misconduct on behalf of the member of staff and could have led to a serious incident. In addition the policy of having motor boats mooring on a jetty within the beach swimming area is ludicrous. Small children are playing in the water in the immediate vicinity of outboard motors. I noticed that in the 3 days after the event boats continued to moor up in that area , instead of simply on the other side of the jetty. I have owned and used power boats for many years and enjoy watching the various boats pass along the channel into Sivota. However boating accidents can happen very quickly and I believe guests were left vulnerable to this form of incident by the policy that is in place. The manager assured me the matter would be reviewed and reported to the authorities, I certainly hope that is the case.

We loved the position of the hotel with stunning views! Rooms were modern, stylish and well equipped. Pool and beach area very relaxing. Feedback - What would have been better would be the beach bar open until 8pm to enjoy a relaxing sundowner down by the sea. Dinner restaurant was nice but always quiet - we thought if you offered a bar area up there for pre- and post dinner drinks it might encourage more people to dine in and create more of an atmosphere for enjoying drinks in a space together. We tended to play family game on balcony with a drink in our room. One suggestion would be to have the drinks area out along the front tip of the current restaurant with candles and soft music. Or to use the restaurant level as bar and perhaps the breakfast (Antoli?) restaurant level for dinner.