Pullman Chongqing Xiyue 5 stars

Customer review rating (ALL Rating) 4.9/5 235 reviews

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Description

Establishment extras

  • Walking distance to Chongqing N. Railway Station, 200 m from Metro Line 3.

  • The hotel is a 15-min. drive from Chongqing Jiangbei International Airport

  • Hotel has All-Day, Chinese restaurant and lobby lounge dining venues.

  • Executive Floor guests have Executive Lounge access.

  • Dynamic Fitness Center and Swimming Facilities

Our accommodation(s)

Establishment location

Pullman Chongqing Xiyue

No.1 Tian Xi Branch Road, Tiangongdian Street, Liangjiang New Area
401120 CHONGQING
China

GPS:29.61482, 106.55033

Access and transport

Establishment services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  235 reviews

Customer review rating 5.0/5

Xiaoying W. Business - Confirmed reviews ALL

it is a quite new hotel. the service is satisfied.

Customer review rating 4.0/5

Manop V. Friends - Confirmed reviews ALL

Bellboys and concierge staff are very helpful.

Customer review rating 4.5/5

Fiona C. Solo - Confirmed reviews ALL

Overall, high praises for the entire Pullman Chongqing Xiyue team. Housekeeping department was meticulous in their work, ensuring place is in order for check-in. I was lucky to check in early, and encountered the housekeeping team lead doing her quality checks. She noticed the minor problems (e.g., no replenishment of coffee capsules and tea sachets), and immediately addressed them. Front desk was also competent in work; although they were unfortunately overwhelmed by a huge group of corporate check-ins which cut my queue. Staff team took a while to recognise the issue before rectifying this. They were however, the only hotel in my trip, amongst all Accor chain hotels I stayed at to provide me with a drink coupon at check in and upgraded my stay to offer free breakfast. They were also prompt in replying my email requesting for directions (with step by step photos) from train station to hotel. Concierge and welcome team were also attentive to details. They help me with my luggage up the flight of stairs when I arrived at hotel, and received packages on my behalf. The only suggestion for the team is perhaps to consider providing coffee drip bags instead of Nespresso compatible capsules in the room. Alternatively, consider providing a note on the rationale (e.g., feature local produce) to use compatible instead of original Nespresso capsules. This may help improve perception of hotel’s branding as luxurious hotel.

Customer review rating 4.5/5

Kevin L. Couples - Confirmed reviews ALL

The facilities of the hotel were excellent; our room was excellent with separate lounge room from the bedroom. The food selection at the breakfast buffet were excellent and one of the best from the Accor group in Asia. The pool and gym facilities were great. The location is slightly away from the main city centre but that was oK as Didi was cheap and convenient. There was a park next to the hotel which was good for our daily walk/run.

Customer review rating 5.0/5

Pipat K. Families - Confirmed reviews ALL

Very good room upgrade our room to suit Large room and very good amenities Helpful staffs good service Very good breakfast and executive lounge for accor platinum members Value for money

Other web-users rate our establishment

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