Pullman Chongqing Xiyue 5 stars

Customer review rating (ALL Rating) 4.9/5 333 reviews

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Pullman Chongqing Xiyue - Image 2
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Description

Hotel extras

  • The hotel’s design pays homage to Chongqing’s local culture and railway heritage.

  • Walking distance to Chongqing N. Railway Station, 200 m from Metro Line 3.

  • Hotel has All-Day, Chinese restaurant and lobby lounge dining venues.

  • Executive Floor guests have Executive Lounge access.

  • Dynamic Fitness Center and Swimming Facilities

Our accommodation(s)

Book this hotel
Room 1

43m²/463 sq. ft. room, Located on 5th to 10th floors, Panoramic French windows with city view. Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities. 65'' TV, High speed Internet, wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

Single sofa bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 43 m² / 462 sq ft
  • Bedding 2 x Single sofa bed(s)
  • Views: City View

43 m²/463 sq. ft. room, Located on 11th to 17th Floors, Panoramic French windows with Skyline view (City or Hill). Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities.65'' TV, WiFi, Wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

43 m²/463 sq. ft. room, Located on 11th to 17th floors, Panoramic French windows with Skyline view (City or Hill). Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities. 65'' TV, WiFi, wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

40-43m²/430-463 sq. ft. room, Located on 18th to 19th floors, Panoramic French windows with Skyline view (City or Hill). Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities. 65'' TV, WiFi, wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

40-43m²/430-463 sq. ft. room, Located on 18th to 19th floors, Panoramic French windows with Skyline view (City or Hill). Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities. 65'' TV, WiFi, wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

57m²/613 sq. ft. room, Located on 5th to 18th floors, Panoramic French windows with Skyline view. Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities. 65'' TV, Coffer Maker, WiFi, wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 57 m² / 613 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Pay per view channel(s)
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

EXCLUSIVE SUITE, 1 King Size Bed

82m²/882 sq. ft. room, Located on 5th to 19th floors, Panoramic French windows with Skyline view. Large bathroom with separate shower & bathtub. Luxurious mattress & C.O.Bigelow bath amenities.65'' TV, Coffer Maker, WiFi, wireless charger.

  • Views:

    City View

Max. number of persons
2
Area
From 82 m² / 882 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Pullman Chongqing Xiyue

No.1 Tian Xi Branch Road, Tiangongdian Street, Liangjiang New Area
401120 CHONGQING
China

GPS:29.61482, 106.55033

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • CHONGQING JIANGBEI INTERNATIONAL Additional charge
  • CKG Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 222 rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Indoor heated pool

  • Covered
  • On site

Swimming pool

Swimming pool

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public
  • 194 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

The third floor 1867 All-Day Dining has 132 seats and offers an all-day international buffet and classic dishes. The menu features Southeast Asian, Indian, Japanese, and Western cuisines.

Located on the first floor, the lobby lounge is a comfortable gathering place for guests to enjoy their leisure time.

Offering a wide range of Chinese and Western breakfasts. Lunch and dinner options are equally extensive.

The fitness center boasts a 324 m² indoor swimming pool, providing an ideal retreat for relaxation and invigorating exercise.

The 4th-floor fitness center is equipped with premium exercise gear.

The 500 m² Xiyue Ballroom features floor-to-ceiling windows for natural light. Outdoor lawns and terrace gardens host customized ceremonies, cocktail parties, and Chinese/Western banquets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  333 reviews

Customer review rating 5.0/5

Soomin J. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Sili T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

William B. O. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Daniel T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Zhifeng H. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Sili T. Couples - Confirmed reviews ALL

The whole process is very smooth, and staff is well trained and polite

Customer review rating 5.0/5

William B. O. Solo - Confirmed reviews ALL

I loved the room with a view of the skyline and the train station. The breakfast was mind-blowing, literally everything you could want was there. Hotel is well appointed and maintained. Great value, it is absolutely worth the extra money compared to competitors.

Customer review rating 5.0/5

Daniel T. Families - Confirmed reviews ALL

We had a fantastic stay at the Pullman. All the staff members were fantastic and super helpful. Many of the team members spoke English so that helped us immensely. The facilities we all great & modern inc modern rooms with great tech. I enjoyed the gym & pool facilities which were spacious with ample equipment. In addition the breakfast buffet was also great and lots of variety! Well done to the staff for making our stay such a memorable one. Lastly we enjoyed the quieter location and its approx 15 mins via DIdi to the city which was not an issue for us.

Customer review rating 4.5/5

Zhifeng H. Friends - Confirmed reviews ALL

Friendly staff, nice breakfast and good services. Love it! ❤️

Customer review rating 5.0/5

Jin X. Y. Solo - Confirmed reviews ALL

Awesome management , comfortable stay, second time staying at this location , always feels like home

Customer review rating 4.5/5

Philip R. A. Solo - Confirmed reviews ALL

Nice modern & very clean hotel. Good location for metro. Good staff and service.

Customer review rating 5.0/5

Yujie T. Business - Confirmed reviews ALL

Good!Very good!!Very very good!!!

Customer review rating 5.0/5

Ki B. R. Families - Confirmed reviews ALL

The service at the reception was awesome.And the state was very comfortable, and all the hoteliers were very kind.

Customer review rating 5.0/5

Hafizul H. H. Solo - Confirmed reviews ALL

The experience was extremely great starting from the very front door, to the reception, the room service, every single day until I check out.

Customer review rating 5.0/5

Thomas M. Business - Confirmed reviews ALL

We were well taken care of during our recent stay in Chongqing. All the staff, without exception, tried to give us the feeling being at home. The hotel is new and everything is in working condition. Minor defects were rectified instantly. The rooms are huge and comfortable with nice bathroom staff. Breakfast was outstanding offering western as well as Chinese variants. Highlight is the juice, not out of a can but freshly made. Same holds for the Paninis

Customer review rating 5.0/5

Jia L. Business - Confirmed reviews ALL

The best Pullman I've ever visited. The hotel is nicely located, with spacious and nicely furnished rooms. The breakfast is wonderful. Service is amazing.

Customer review rating 4.0/5

Suan B. N. Friends - Confirmed reviews ALL

I like how Pullman treat all their customers. But, one thing I hope pullman can improve further is strictly non smoking hotel. On and off I can smell people smoking which as a five stars hotel should strictly follow this.

Customer review rating 5.0/5

Juergen H. M. Solo - Confirmed reviews ALL

Everything was 10 stars, especially the kind lady who did my check in and upgraded me to the corner suite. Things to improve would be just 3 things: a better selection of drinks in the executive lounge, an universal power outlet in the rooms that supports also other countries's plugs, like found in every other hotel I stayed in China so far and the standard Accor way of logging into the Wi-Fi by supplying your email and password instead of a mobile number which many international visitors don't have

Customer review rating 3.5/5

Benito T. Friends - Confirmed reviews ALL

was totally dissapointed with the bath shower experence... 1). the water pressure was REALLY LOW.. 2). water from the shower head WAS INTERMITENTLY SPEWING SCALDING HOT WATER .. probably almost 50 degree hot water and cold cold water... it was pulsating regularly alternating between scalding WATER and COLD WATER..

Customer review rating 5.0/5

Ling L. Families - Confirmed reviews ALL

If you're looking for a hotel in Chongqing that boasts a great location, high comfort, and excellent value for money, look no further. Priced at around 500 RMB, this Pullman Hotel is just a 5-minute walk from Chongqing North Railway Station. What surprised me even more was having two metro lines right downstairs. On top of that, if you want to visit the trendy The Ring Shopping Mall, it’s only a 10-minute taxi ride. Heading to Chaotianmen or Guanyinqiao takes under 20 minutes by cab and costs around 15 RMB. The only downside is that Chongqing MixC is a bit far from here. The hotel’s design is stunning and perfect for taking endless photos. Even the lobby bar is so inviting that it makes you want to just sit down and enjoy a cup of coffee. What amazed me the most, though, was the staff—everyone was so energetic and full of life, which made for a deeply satisfying stay. I know that great experiences can sometimes be a one-time thing, and things can change overnight with a shift in management. But more than the gorgeous hardware, the staff here are undoubtedly this hotel's most valuable asset. Right downstairs, you get a peaceful retreat amidst the hustle and bustle, where you can take a nice stroll next to a small grove of trees. Even the Chongqing Peas and Minced Pork Noodles (Wanza Noodles) served at breakfast were incredibly authentic—saving me a trip (and money) to find them downtown. The Executive Lounge also rotates its menu daily, and I absolutely loved their meatballs.

Dear Ling L., Thank you for sharing your wonderful experience at Pullman Chongqing Xiyue. We are delighted to hear that you found our location convenient, with easy access to transportation and nearby attractions. It is gratifying to know that you appreciated our hotel’s design and ambiance, and that our team made a positive impression during your stay. We take great pride in the quality of our services and the authenticity of our culinary offerings, and it is heartening to learn that you enjoyed the local breakfast specialties and the rotating menu in the Executive Lounge. Your acknowledgment of our staff as our most valuable asset reflects the dedication we strive to instill in our team. We appreciate your feedback regarding the distance to Chongqing MixC, which we will consider as we continuously evaluate our services. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay in the future. Best regards, Pullman Chongqing Xiyue

Customer review rating 4.5/5

Thomas M. Business - Confirmed reviews ALL

Fantastic hotel next to Chongqing north train station for a pleasant stay. Modern rooms with great size. Minor things to improve. More choices of power sockets, they only supported the flat Chinese style now and not the round ones any longer. Most difficult was to switch of lights, too many choices.

尊敬的客人,您好!非常感谢您入住重庆曦越铂尔曼酒店并细致分享入住感受,很高兴现代化的客房环境与开阔空间能为您带来愉悦的旅居体验。酒店客房均按照品牌标准精心打造,配备全景落地窗、高品质床品以及C.O. Bigelow草本洗护用品,兼顾美观与实用性。针对您提出的插座类型、灯光控制等细节问题,我们已第一时间记录并纳入优化清单,后续会结合宾客使用习惯对客房硬件布局与控制系统进行调整完善。我们十分珍视每一条宝贵建议,也会持续打磨客房设施细节,力求为大家带来更便捷舒适的入住体验,诚挚期待您再次光临,见证我们的优化与提升。

Customer review rating 4.0/5

Say Y. W. Friends - Confirmed reviews ALL

Appreciate the complimentary upgrade by reception. Room is clean and spacious. Cleaning staff is very friendly and cleaned the room well. However, young concierge guy who was helping with my Taobao parcels made snarky comments about my requests for my parcels.

尊敬的客人,您好!非常感谢您抽出宝贵时间与我们分享您此次的入住体验,同时我们十分荣幸酒店接待处为您安排的房型升级礼遇、洁净舒适的客房环境以及清洁人员贴心友好的服务得到了您的认可。作为雅高集团旗下的高端品牌酒店,我们始终将宾客的居住舒适度置于核心,酒店客房空间宽敞通透,日常保洁细致严谨,同时配备高品质床品、C.O. Bigelow百年草本洗护用品等完善设施,只为给您打造舒心惬意的休憩环境。然而对于同事在为您处理出现的服务失当问题,我们深感愧疚与自责,这完全是我们在员工服务培训与岗位规范管理上的疏漏,是酒店的过失,我们已第一时间针对该问题进行严肃复盘与整改,强化全员服务意识与沟通规范,杜绝此类情况再次发生。您的每一条反馈都是我们进步的动力,再次感谢您的宝贵分享,我们诚挚邀请您再次光临重庆曦越铂尔曼酒店,届时定以更周全的服务与更完善的细节,为您的山城之行带来更多美好回忆。

Customer review rating 5.0/5

Rudi S. Friends - Confirmed reviews ALL

Very near train station. Just 10 minutes walk

尊敬的客人,您好!非常感谢您选择重庆曦越铂尔曼酒店并分享您的真实入住感受,酒店坐落于重庆北站枢纽核心区域,毗邻重庆北站北广场,步行即可便捷抵达车站,三轨交汇的交通优势,让您的商旅出行、旅途中转都十分顺畅省心。我们始终秉持铂尔曼品牌的服务理念,为宾客打造舒适雅致的旅居环境,酒店拥有多款空间开阔的客房,配套完善的硬件设施,1867全日餐厅可提供品类丰富的中西式早餐与特色餐饮,全体员工以贴心细致的服务守护每一位宾客的入住体验,我们也会持续精进服务细节,不断完善软硬件品质,热忱期待您再次莅临重庆曦越铂尔曼酒店,尽享舒心惬意的山城旅居时光。

Customer review rating 5.0/5

Tuan L. A. T. Families - Confirmed reviews ALL

Love everything about this hotel. The room, bed, powder table, bath tub, breakfast, staff etc. The staffs are fluent in English and very helpful. Thank you for making our stay so comfortable. Highly recommended to all.

尊敬的客人,您好!非常感谢您抽出宝贵时间与我们分享此次的入住体验,同时我们十分荣幸能获得您如此全面的认可与喜爱。作为雅高集团旗下铂尔曼品牌门店,重庆曦越铂尔曼酒店坐落于重庆北站北广场枢纽核心区域,三轨交汇出行便捷,我们始终秉持铂尔曼品牌的先锋服务理念,为宾客打造兼具山城在地文化与全球时尚风尚的高品质旅居体验。酒店222间雅致客房均经过精心设计,配备高品质柔软床品、功能齐全的化妆台、独立浴缸与干湿分离淋浴间,搭配C.O.Bigelow专属洗护用品、65英寸智能电视、蓝牙音箱等完善设施,全方位为您打造静谧舒适的专属休憩空间。再次感谢您的高度认可与热心推荐,我们会再接再厉,持续完善软硬件品质与服务细节,诚挚邀请您再次光临重庆曦越铂尔曼酒店,期待为您的下一次入住带来更多的惊喜。

Other web-users rate our hotel

  • 857 reviews 9.7/10 Location
  • 1,137 reviews 9.7/10 Room
  • 1,505 reviews 9.6/10 Service
  • 27 reviews 9.9/10 WiFi
  • 764 reviews 9.9/10 Vibe
  • 676 reviews 9.5/10 Cleanliness
  • 593 reviews 9.6/10 Amenities
  • 502 reviews 9.5/10 Comfort

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