Mercure Chongqing Downtown 4 stars

TripAdvisor rating 3.0/5 7 reviews

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Mercure Chongqing Downtown - Image 1
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No 183 Bayi Road, Yuzhong District, 400010 CHONGQING, China

Description

Hotel extras

  • Business

  • Family

  • Resort

  • Business

  • Lover

Our accommodation(s)

Hotel location

Mercure Chongqing Downtown

No 183 Bayi Road, Yuzhong District
400010 CHONGQING
China

GPS:29.555231, 106.577596

Telephone
Fax +86 23 6380 8777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

DINING HALL

Non contractual photo

The Dining Hall is on level 4 of the hotel. It serves healthy international breakfast as well as local Sichuan snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.0/5  7 reviews

It is the most disgusting hotel I ever been in my life

TripAdvisor rating 1.0/5

Shadi_Alkasim Solo travel - TripAdvisor review

It's a terrible hotel. Very Dirty Hotel , and very rude staff , Absolutely filthy! Don't waste your money , Nothing like pictures The room was so dirty , Hair in the beds and on the pillows The front desk staff was probably the most uncaring I've ever dealt with , Dirt on the floor, dirty sheets , Room Not The Greatest And WAY Overpriced The bedsheets are stained and have stray hair and dirt on them. The blankets are smelling and have stains The biggest disaster is that the slippers smelled very bad, and instead of changing them, they put them in a new bag to make them look new, but when they took them out of the bag, the smell of the slippers was strong and unpleasant, very dirty and very disgusting I've never seen anything so filthy like that in my life before On the internet the room rate is 510 yuan per night (78.84 USD ), when I got there they asked me to pay 860 yuan per night(132.94 USD ), very expensive for a very modest hotel, the hotel rating is 4 stars, but in fact, they should not be given any star When I asked them to change the room or give me what I paid, they refused, and told me if you don't like it, go to the police, They are very rude swindlers, , so I left the hotel immediately and went to the Hyatt Regency Hotel

Not worth of reputation

TripAdvisor rating 1.0/5

Marjo L Business - TripAdvisor review

Hotel is located in good spot, City center and close to all foodplaces. Thats were it stops. Staff doesnt speak any english. Breakfast is tired and not "fresh", Rooms are stuck in 1970 with full carpet floors and not in a good way. Also they were dirty. Pay More and go to better hotel.

Disappointing experience.

TripAdvisor rating 3.0/5

SharonQQ Friends getaway - TripAdvisor review

We booked this hotel as it is in a great location at the start of the walking street and I am an Accor member. This hotel is in the same building as another hotel and the two reception desks are on either side of the same entrance hall, something I've never seen before. While I appreciate the hotel is new and staff are still finding their feet, the level of service we received was abysmal. We arrived at 3pm to be told that they had not rooms ready because they were busy and twin rooms were scarce. We were advised by reception that it'd be 15mins or so to prepare the room. I booked this room one month in advice, on Accor's own website, and the Mercure chongqing's own policy for check in is from 12pm onwards. We were speechless. To make it worse, they stated that they were busy as the hotel was full, but while we were at reception we witnessed a person change rooms 3 times as he wasn't happy with his room. We were exhausted when we arrived at the hotel and just wanted to get to our room. But they obviously are not able to deal with foreign guests as 4 people spent 20mins flipping back and forth through our passports and repeatedly putting our passports in the scanner. I was just happy that it came back in one piece. The room we had was comfortable. the partial view was nice from the 31st floor. There is no security that we could see at the hotel and anyone could come up the lifts. We tried to use the Wi-Fi. As with other Chinese Accor hotels, the login page had the Chinese page where a code is required with a Chinese mobile, and an English page where you could just enter your room number and name. At this hotel, the English login would other work, and when we asked reception they simply said the English page will not work and one of them said we could use his mobile number... We didn't have breakfast as no one told us which floor the restaurant was on or what time breakfast was. (keeping in mind there were 2 hotels together across 35 floors with no signs anywhere). Overall do not recommend for anyone from overseas.

Brand new hotel, Excellent location

TripAdvisor rating 5.0/5

huslokhd Families - TripAdvisor review

The hotel is right on the main pedestrian street. Downside is there is no inhouse restaurant for lunch/dinner. Breakfast has a large variety but mostly Chinese style. Rooms are big. Staff use translator app for communication which is not a big problem.

Very good hotel

TripAdvisor rating 5.0/5

nilofurk Families - TripAdvisor review

Nice clean rooms Best and convenient hotel located in the centre of everything Restaurant food shopping sightseeing all in walking distance Loved the breakfast and very helpful staff A star in Chongqing

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Other web-users rate our hotel

  • 4,930 reviews 9.8/10 Location
  • 4,093 reviews 9.3/10 Room
  • 5,717 reviews 9.6/10 Service
  • 16 reviews 5.6/10 WiFi
  • 2,241 reviews 9.6/10 Cleanliness
  • 1,495 reviews 8.4/10 Comfort
  • 1,400 reviews 9.5/10 Breakfast
  • 1,181 reviews 9.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.