Mercure Lucknow Gomti Nagar 4 stars

Customer review rating (ALL Rating) 4.4/5 452 reviews

Mercure Lucknow Gomti Nagar - Image 1
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Description

Hotel extras

  • Located in the heart of the city and 25 mins drive from Chaudhary Charan Singh Airport.

  • 500 mtr away from Ekana Stadium Lucknow

  • Distinctive and spacious Ball rooms with natural light

  • Spacious & locally inspired rooms offering natural light with scenic city views

  • Offers 3 dining options including Terrace bar. Liquor is now being served.

Our accommodation(s)

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Room 1

Hotel location

Mercure Lucknow Gomti Nagar

Plot No 7-2, Amar Shaheed Path, Gomti Nagar Extension
226010 LUCKNOW
India

GPS:26.807163, 81.010124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  452 reviews

Customer review rating 4.5/5

Dipayan M. Business - Confirmed reviews ALL

Dear Dipayan M., Thank you for your wonderful feedback! We’re delighted to hear that you had a comfortable and brilliant stay and that our team made you feel so supported and well cared for. It’s wonderful to know that our team members across the hotel made such a positive impression during your stay. We’ll be sure to share your kind words with the entire team. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay! Best Regards, Amit Kapoor General Manager Mercure Lucknow Gomti Nagar

Customer review rating 0.5/5

Rishi B. Families - Confirmed reviews ALL

Dear Rishi B., We’re truly sorry to hear that your experience did not meet your expectations. We understand how important it is for our guests to feel welcomed, respected, and well supported throughout their stay. We regret that we fell short on this occasion and sincerely appreciate you bringing your concerns to our attention. Your feedback has been noted and will be shared with the team as we continue to improve our guest experience. We hope to have the opportunity to provide you with a much better experience in the future. Best Regards, Amit Kapoor General Manager Mercure Lucknow Gomti Nagar

Customer review rating 4.0/5

S K. T. Business - Confirmed reviews ALL

Dear S K. T., Thank you for your continued support and for sharing such detailed feedback. We’re delighted to know that you appreciate our convenient location, comfortable rooms, friendly and efficient team, and the overall value we offer. We also appreciate your suggestions regarding the food and pillows, and we’ll certainly share them with the relevant team for improvement. It’s wonderful to have you stay with us on multiple occasions, and we look forward to welcoming you back again soon! Best Regards, Amit Kapoor General Manager Mercure Lucknow Gomti Nagar

Customer review rating 5.0/5

Nitesh D. Families - Confirmed reviews ALL

Dear Nitesh D., Thank you for sharing such thoughtful and constructive feedback. We’re delighted to know that you had a wonderful stay and appreciated our hospitality, warm service, and the overall experience. We’re also grateful for your detailed suggestions regarding the room. We sincerely regret the oversights you experienced, including the cigarette buds on the balcony, the flooring, the shaving kit, and the smoke smell in the washroom. We understand how uncomfortable this would have been, particularly while travelling with your family, and we appreciate you bringing these matters to our attention. We also regret that we missed the opportunity to add a special touch to your daughter’s birthday celebration. We understand how meaningful such moments are and are sorry that we could not make the occasion as memorable as you had hoped. Your feedback has been noted purely as an opportunity for improvement, and we appreciate your thoughtful request that no individual be reprimanded. We will share these observations with the relevant teams so that the necessary checks and improvements can be made. Thank you once again for your kind words and valuable suggestions. We look forward to welcoming you and your family again and creating an even more memorable experience next time. Best Regards, Amit Kapoor General Manager Mercure Lucknow Gomti Nagar

Customer review rating 4.0/5

Arijeet A. Business - Confirmed reviews ALL

Dear Arijeet A., Thank you for sharing your detailed feedback. We’re pleased to know that you enjoyed the property, breakfast spread, and found the room comfortable for your stay. We sincerely regret the inconvenience caused by the condensation and wet floor, as well as the condition of the towels. Your observations are important to us, and we’ll have these concerns reviewed by the concerned teams to ensure they are addressed promptly. We truly appreciate your feedback and look forward to providing you with an improved experience on your next visit. Best Regards, Amit Kapoor General Manager Mercure Lucknow Gomti Nagar

Other web-users rate our hotel

  • 195 reviews 9.3/10 Location
  • 322 reviews 8.5/10 Room
  • 622 reviews 8.7/10 Service
  • 181 reviews 8.5/10 Cleanliness
  • 141 reviews 9.7/10 Vibe
  • 93 reviews 6.5/10 Breakfast
  • 58 reviews 7.9/10 Value
  • 8 reviews 4.5/10 Wellness Area

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