Novotel Lucknow Gomti Nagar 5 stars

Customer review rating (ALL Rating) 4.0/5 599 reviews

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Novotel Lucknow Gomti Nagar - Image 1
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Viraj Khand, Gomti Nagar, 226010 LUCKNOW, India

Description

Hotel extras

  • Plush open-air restobar- The Street Republic, serving appetizing kebabs, grills and beverages.

  • Unique roof top infinity swimming pool, Spa and fitness center.

  • Unveil Exclusive Haven, go to destination for a truly pet friendly hotel experience in town.

  • Meeting spaces with outdoor area to cater to 400 guests

  • 4 food and beverage outlets to treat your taste buds

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Lucknow Gomti Nagar

Viraj Khand, Gomti Nagar
226010 LUCKNOW
India

GPS:26.851704, 81.023912

Telephone
Fax +91 78000 04090

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  599 reviews

Customer review rating 4.0/5

Puneet U. Business - Confirmed reviews ALL

Dear Mr. u., Thank you for taking the time to share your feedback with us. We are pleased to know that you had an overall nice stay. However, we sincerely apologize for the inconvenience caused by the lizard in your room. This is certainly not the experience we strive to provide, and we understand your concern. Please be assured that we have shared your feedback with our housekeeping and engineering teams to take immediate corrective and preventive measures. We also regret the delay you experienced during the buffet service. Your comments regarding the turnaround time and coordination between our service and kitchen teams have been noted and shared with the concerned department for improvement. We are committed to enhancing the efficiency of our service to ensure a seamless dining experience for all our guests. Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you rightfully expect from Novotel Lucknow. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Customer review rating 2.0/5

Amit T. Solo - Confirmed reviews ALL

Dear Mr. T., Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the handling of your luggage after check-in. This is certainly not the level of service we strive to provide, and we understand how frustrating it must have been to wait without any assistance despite following up. Please be assured that your feedback has been shared with our Front Office team to review the lapse in communication and ensure better coordination so that such incidents do not recur. We truly appreciate you bringing this to our attention, as it helps us improve our services. We hope you will give us another opportunity to provide you with the seamless and attentive hospitality that Novotel Lucknow is known for. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Customer review rating 5.0/5

Vivek S. Families - Confirmed reviews ALL

Dear Mr. S., Thank you for sharing your feedback with us. We are delighted to know that you appreciated our convenient location and the cleanliness of the hotel. We sincerely regret that the quality of our food did not meet your expectations. Your comments have been shared with our culinary team, and we are actively working on enhancing our food offerings to provide a better dining experience for our guests. We truly value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Customer review rating 5.0/5

Nitin K. Families - Confirmed reviews ALL

Dear Mr. K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our food, particularly the Lucknow cuisine. Your feedback motivates us to continue providing exceptional experiences to our guests. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Customer review rating 5.0/5

Alpi B. Families - Confirmed reviews ALL

Dear Ms. B., Thank you for your wonderful feedback regarding your recent stay at Novotel Lucknow Gomti Nagar. We are delighted to hear that you found our hotel comfortable and clean, and that our staff, particularly Tamanna and Pankaj, contributed to your positive experience. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Lucknow. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Other web-users rate our hotel

  • 236 reviews 9.4/10 Location
  • 1,382 reviews 9/10 Room
  • 2,913 reviews 9.2/10 Service
  • 918 reviews 9.3/10 Cleanliness
  • 586 reviews 9.6/10 Breakfast
  • 320 reviews 7.6/10 Comfort
  • 284 reviews 8.7/10 Amenities
  • 70 reviews 9.1/10 Pool

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