Novotel Lucknow Gomti Nagar Hotel 5 stars

Customer review rating 4.4/5 1,029 reviews
Novotel Lucknow Gomti Nagar
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Room 1

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Hotel extras

  • Plush open air rooftop bar serving appetizing kebabs, grills and beverages.

  • Unique roof top infinity swimming pool, Spa and fitness center.

  • 30 minutes drive from airport and railway station

  • Meeting spaces with outdoor area to cater to 400 guests

  • 4 food and beverage outlets to treat your taste buds

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lucknow Gomti Nagar

Viraj Khand
Gomti Nagar
226010
lucknow
india

Tel: +917800004090

Fax: (+91)7800004090

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AIRPORT At 23km / 14 miles

  • By plane

    CHAUDHARY CHARAN At 23km / 14 miles - Shuttle paying

  • By plane

    LUCKNOW INTL APT At 23km / 14 miles - Shuttle paying

  • By train

    CHARBAGH At 13km / 8 miles

  • By train

    LUCKNOW JUNCTION At 13km / 8 miles

GPS :26.851704, 81.023912

Our accommodations

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

Superior Room with 1 king size bed and sofa

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Superior Room with twin beds and sofa

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Executive King Bed - Inclusive of one way transfer, 20% off Food and 15% off SPA

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Junior Suite with One King Bed

  • Max. number of persons: 2
  • Area: From 320sq ft

Executive Room with Twin Beds and Sofa

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub
Accessible room

Deluxe Suite -one major meal, 20% off Food & soft beverages.

  • Max. number of persons: 4
  • Area: From 58
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

THE SQUARE

Type of cuisine: Regional

Indulge yourself with a variety of international, Indian and regional cuisine at Square, our All-Day Dining restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Rooftop

Type of cuisine: Cafe

Terrace café

THE BAR

Photo non contractuelle / Strictly non binding

The sleek and modern bar serves a wide range of cocktails and drinks. The perfect spot to sit, relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP BAR

Photo non contractuelle / Strictly non binding

Located next to the swimming pool, the bar provides a comfortable atmosphere to catch up with friends and colleagues. It serves a wide range of cocktails, wines, alcoholic drinks and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 160

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,029 reviews

tripadvisor

TripAdvisor Rating 4.5/5

574 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely Stay

Customer review rating 4.4/5

Alokali S. Business - 13/02/2020 Confirmed reviews ALL

It was a very comfortable stay Thank you all for making our stay a very comfortable and a homely stay. ☺️Love the food too .Will love to visit more and choose only Novotel in my future

Spacious rooms and friendly service

Customer review rating 4.4/5

Jonathan Business - 13/02/2020 Confirmed reviews ALL

I had a good experience at the Novotel Lucknow. Positive points were the good size bedrooms, with comfortable beds and a large sofa/lounge area. The service at the front desk and in the restaurant & bars was also good and the food was decent. There is also a small but well equipped gym which I used a few times. Less good was the Wi-Fi which was very slow and arbitrarily restricted access for multiple devices, also the frequent power cuts were a nuisance.

Central location Nice stay

Customer review rating 4.4/5

Dr S. Business - 11/02/2020 Confirmed reviews ALL

Satisfying stay

Customer review rating 4.4/5

W. S. Business - 09/02/2020 Confirmed reviews ALL

Hotel quality OK but very expensive in regards of the service and the style

Dear Guest, Thank you for taking the time to tell us about your recent experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Our pricing is comparable to similar properties in the area and we understand we provide good value given our location and extensive facilities. We regret that this was not your impression and offer our apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Comfortable stay

Customer review rating 4.4/5

Venkateswaran T. Business - 05/02/2020 Confirmed reviews ALL

It was pleasant stay. Good ambience and tasty food.

good stay

Customer review rating 4.4/5

Shripad J. Business - 03/02/2020 Confirmed reviews ALL

over all good experience from check in to check out , including breakfast service .

Good stay

Customer review rating 4.4/5

Vishesh Couples - 03/02/2020 Confirmed reviews ALL

It was a nice stay but the span was very short. Make it to 8 hours lunch included.

Good stay

Customer review rating 4.4/5

Punit G. Business - 31/01/2020 Confirmed reviews ALL

The overall experience of staying at Novotal was Good. With nice rooms and good food

Average Property

Customer review rating 4.4/5

Byom Business - 30/01/2020 Confirmed reviews ALL

Checkin Experience was not good. The staff was cold in response. AC in the room was quite loud. Breakfast buffet spread was okay but the taste was not up to the mark. No newspaper in the room. Cleanliness of room needs to improve.

Good stay

Customer review rating 4.4/5

Deepa M. Solo - 29/01/2020 Confirmed reviews ALL

Very comfortable... Polite and warm staff... Prompt service

Good stay

Customer review rating 4.4/5

Gaurav S. Business - 28/01/2020 Confirmed reviews ALL

It was a comfortable stay.

Good stay

Customer review rating 4.4/5

Dr G. B. B. Business - 27/01/2020 Confirmed reviews ALL

It was really enoyable,good ambience, friendly staff, awesome food Really good experience

Comfortable stay

Customer review rating 4.4/5

Sandeep.m. Business - 25/01/2020 Confirmed reviews ALL

A wonderful stay and experienced a very cooperative staff

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Good stay

Customer review rating 4.4/5

Deepesh D. Families - 23/01/2020 Confirmed reviews ALL

Nice

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

No benefits of having a Le Accor Plus membership at this property.

Customer review rating 4.4/5

Mayank A. Business - 20/01/2020 Confirmed reviews ALL

As I was provided with a complimentary welcome drink voucher, when during the time of check-out I tries to avail the voucher for cocktails, I was denied saying that sir we can only serve cocktails after 12 PM, which to my surprise I found for the first time in any Accor property from so many which I have travelled world over so I did not redeem the voucher, secondly at the time of checkout I was at the reception waiting for the check-out procedure at the Le Accor counter but to my surprise there was no one to attend me, that is fine but on the other counter there was a receptionist who even after seeing me and saw other poeple coming after me in the queue he was least interested to get me done with the check out procedure, this being a brief summary of my short stay as I arrived late the night before and in the morning checked-out at 10 AM so only could experience this much of the hospitality by the hotel, property is new so well maintained for now but the staff there need a lot of training to match the Novotel Standards.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Good location for a business visit in Lucknow

Customer review rating 4.4/5

Yasas N. Business - 17/01/2020 Confirmed reviews ALL

We were greeted by the friendly front office staff. Smooth check-in procedure. The rooms were great. Excellent variety of breakfast. Spacious rooms. Couple of negative feedback. Currency exchange was not available even though the exchange rates were displayed on the screen. The swimming pool was not heated but mentioned as a heated swimming pool on the booking.com page.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Second Home

Customer review rating 4.4/5

Col J. S. B. Business - 12/01/2020 Confirmed reviews ALL

homely and comfortable stay lively ambience, good location

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

It was very good

Customer review rating 4.4/5

Liza S. Couples - 12/01/2020 Confirmed reviews ALL

It was a pleasure to stay here. Excellent service from arrival to departure. Staff is very professional, friendly and helpful. Rooms are clean with modern furniture and with all amenities you may need.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Not Satisfactory !

Customer review rating 4.4/5

Manish P. Business - 11/01/2020 Confirmed reviews ALL

Nothing great! Staff quality at the reception is poor. Experienced that particularly at checkout. Room allotted was not proper. Lots of maintainance issues. Ac not working properly, Washroom glass door not functioning . Had to call the maintainance team 2 times to look into them. Room Service response is good.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Good stay but minor snags

Customer review rating 4.4/5

Anonymous Families - 11/01/2020 Confirmed reviews ALL

Novotel Gomtinagar was a good stay; clean rooms, courteous staff, and good food options. Will consider again for a future stay except for a few reasons; bathrooms could have been cleaner (there were dead insects/debris in the space between the vanity and the walls/shower and next to the WC) and the checkout process was cumbersome (someone else charged their food and drinks to our room and the staff was adamant that we pay for it)

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar
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