Novotel Lucknow Gomti Nagar 5 stars

Customer review rating (ALL Rating) 4.0/5 596 reviews

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Description

Hotel extras

  • Plush open air rooftop bar & lounge EDGE serving appetizing kebabs, grills and beverages.

  • Unique roof top infinity swimming pool, Spa and fitness center.

  • Unveil Exclusive Haven, go to destination for a truly pet friendly hotel experience in town.

  • Meeting spaces with outdoor area to cater to 400 guests

  • 4 food and beverage outlets to treat your taste buds

Our accommodation(s)

Hotel location

Novotel Lucknow Gomti Nagar

Viraj Khand, Gomti Nagar
226010 LUCKNOW
India

GPS:26.851704, 81.023912

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  596 reviews

TripAdvisor Rating  4.5/5  1,377 reviews

Certificate of excellence 2023

Comfortable and convenient

TripAdvisor rating 4.0/5

lalliu Business - TripAdvisor review

The hotel has a good location in Gomti Nagar , Lucknow . Good facilities and a great breakfast . Staff is really helpful , and for the buffet breakfast , and dinner appreciated the ways Mr Jha took care of the specific dietary requirements . However the reception desk needs to improve its efficiency - too slow to check in and check out .

Dear Guest, Thank you for taking the time to share your valuable feedback! We are delighted to hear that you enjoyed the location of our hotel in Gomti Nagar, Lucknow, as well as our facilities and the breakfast offerings. It’s wonderful to know that our staff, especially Mr. Jha, made sure to accommodate your dietary requirements during the buffet breakfast and dinner. We will be sure to pass along your kind words to him! We also truly appreciate your constructive comments regarding the efficiency of our reception desk. Please accept our sincere apologies for the delays you experienced during check-in and check-out. Your feedback is important to us, and we will certainly address this issue with the team to ensure a quicker and smoother process for our guests in the future. Once again, thank you for your valuable input. We hope to welcome you back soon and provide an even better experience. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Not expecting this from Accor

Customer review rating 0.5/5

Atul Business - Confirmed reviews ALL

It was not a great one

Pathetic

Customer review rating 0.5/5

Shweta S. Business - Confirmed reviews ALL

Your level is way below 3 star property. You can read my review on Trip advisor and google reviews to understand.

Dear Ms. S., We regret to hear about your disappointment. We value your feedback and will address the concerns mentioned in your review. Please be assured that we strive to improve our services. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Good

Customer review rating 3.0/5

Kamleshwar S. Families - Confirmed reviews ALL

Staff response required more improvement

Good Stay

Customer review rating 5.0/5

Rishi C. Families - Confirmed reviews ALL

Happy experience was there with my family. Courteous staff, good Breakfast. Easy check in and check out

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Other web-users rate our hotel

  • 279 reviews 9.5/10 Location
  • 1,115 reviews 8.9/10 Room
  • 2,096 reviews 9/10 Service
  • 6 reviews 7.7/10 WiFi
  • 730 reviews 8.5/10 Food
  • 576 reviews 9.2/10 Cleanliness
  • 354 reviews 9.2/10 Breakfast
  • 265 reviews 7.2/10 Comfort

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