Grand Mercure Awaji Island Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.1/5 1,490 reviews

Grand Mercure Awaji Island Resort & Spa - Image 1
Grand Mercure Awaji Island Resort & Spa - Image 2
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Description

Hotel extras

  • See the Naruto Strait whirlpools from nearby viewing points or take a boat tour.

  • Cool off in our outdoor pool with a kids' area. Open during summer season.

  • Enjoy an all-inclusive package, including breakfast, dinner and lounge with free flow drinks.

  • Relax in the outdoor bath and complete the onsen experience with a complimentary drink.

  • Witness the amber glow of ocean and sky melting together from the rooftop's KOHAKU Terrace.

Our accommodation(s)

Hotel location

Grand Mercure Awaji Island Resort & Spa

317, Fukurahei, Minamiawaji City
656-0503 HYOGO
Japan

GPS:34.24778, 134.69887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,490 reviews

Customer review rating 2.5/5

Eifu N. Families - Confirmed reviews ALL

So so. Activity for adult ispoor.

Customer review rating 2.5/5

K. K. Families - Confirmed reviews ALL

Everything was good until we checked out. The female staff wearing glasses was cold, unhelpful & unhospitable. She spoilt the good impression we had with your hotel. We felt that she was a robot or even a refrigerator. Talking to her was like talking to a wall or refrigerator. She was of zero mark.

Customer review rating 5.0/5

Sutheetutt V. Couples - Confirmed reviews ALL

The hotel service is very great. The dinner and breakfast are buffet and very delicious. There are so varieties for food choice. The room is very clean and comfortable. The staff are very polite and professional. The onsen is big and lovely outdoor onsen.

"Thank you very much for choosing Grand Mercure Awaji Island Resort & Spa and for sharing your fantastic experience with us. We are delighted to hear that you enjoyed our extensive buffet selection for both dinner and breakfast. Our culinary team takes great pride in offering a wide variety of local flavors, and knowing it was 'very delicious' for you is a great reward for us. It is also wonderful to know that our staff’s professionalism, the cleanliness of your room, and our spacious onsen—especially the outdoor bath—contributed to a comfortable stay. We strive to provide a relaxing environment where every guest can feel truly pampered. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back for another 'very great' stay in the beautiful heart of Awaji Island.

Customer review rating 5.0/5

Hoon L. Families - Confirmed reviews ALL

Fast effecient and courteous despite full house. GM was on the ground and greeting guests. Renovated room was large, modern and comfortable with fantastic sea view. Evening drinks were generous and snacks were of good quality. Keep up with the generosity.

Thank you very much for choosing Grand Mercure Awaji Island Resort & Spa and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed our fast and efficient service, even during a "full house." It is a core priority for our entire team—including our General Manager—to stay close to our guests and ensure a warm, personal welcome for everyone. We are also thrilled that our recently renovated sea-view rooms provided the comfort and modern atmosphere you deserve. Regarding our evening drinks and snacks, we truly appreciate your encouragement to "keep up with the generosity." We believe these touches of hospitality define the Grand Mercure experience, and we are committed to maintaining these high standards for our guests. Your kind words are a great motivation for all of us. We look forward to welcoming you back for another exceptional stay in the near future.

Customer review rating 4.5/5

Yeonmeng C. L. Families - Confirmed reviews ALL

Very good staffs attentive to the needs of guests, good hospitality and high quality of service.

Thank you for your wonderful feedback. We are truly honored to be one of your favorite Mercure hotels in Japan. It is a great pleasure to know that our staff's attentiveness and high quality of service met your expectations. At Grand Mercure Awaji Island Resort & Spa, we strive to provide a welcoming atmosphere that reflects the unique hospitality of the island, and your kind words are a great encouragement to our entire team. We look forward to welcoming you back for another exceptional stay surrounded by the natural beauty of Awaji Island.

Other web-users rate our hotel

  • 820 reviews 7/10 Location
  • 3,357 reviews 7.8/10 Room
  • 2,408 reviews 7.1/10 Service
  • 60 reviews 6.4/10 WiFi
  • 4,222 reviews 8.4/10 Food
  • 1,125 reviews 8.6/10 Bar
  • 945 reviews 8.8/10 Breakfast
  • 872 reviews 5.7/10 Cleanliness

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