Mercure Nagano Matsushiro Resort & Spa 3 stars

Customer review rating (ALL Rating) 3.7/5 286 reviews

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Description

Hotel extras

  • Our resort hotel in Nagano Matsushiro is the ideal base to explore historic Nagano.

  • Set close to the mountains, many of our spacious rooms and suites have mountain views.

  • A great hotel for families in Nagano, with large rooms and a warm welcome.

  • Relax at our hot spring hotel in Nagano with outdoor onsen bath and indoor public bath.

  • Ideal location for meetings and events. We can host up to 1080 people in our conference rooms.

Our accommodation(s)

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Hotel location

Mercure Nagano Matsushiro Resort & Spa

1372-1 Nishiderao, Matsushiromachi, Naganoshi
381-1215 NAGANO
Japan

GPS:36.57161, 138.20062

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Locavore

Visit Locavore to enjoy the best of Matsushiro dining. This modern buffet restaurant features the best of local food. At our restaurant in Nagano Matsushiro, enjoy fresh Japanese and international dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  286 reviews

Poor Standard of Services offered

Customer review rating 1.5/5

Mike F. A. Couples - Confirmed reviews ALL

Highly Enjoyable Experience

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Nagano Holiday

Customer review rating 4.5/5

John H. Couples - Confirmed reviews ALL

Good stay

Customer review rating 5.0/5

D. N. Families - Confirmed reviews ALL

Enjoyable experience

Customer review rating 5.0/5

Mark Families - Confirmed reviews ALL

Thank you very much for choosing Mercure Nagano Matsushiro Resort & Spa and for giving us a perfect rating! We are delighted to hear that you had such a wonderful stay. It’s fantastic to know that you enjoyed our buffet—our chefs take great pride in crafting a diverse and high-quality dining experience featuring local Shinshu specialties. Your kind words about our staff's helpfulness and politeness also mean a lot to us. Providing warm and attentive service is something we strive for every day, and we are thrilled that it made a positive impact on your stay. Additionally, we’re pleased that you appreciated our Japanese-style rooms. We hope the traditional tatami flooring and serene atmosphere provided a unique and relaxing experience, allowing you to immerse yourself in the beauty of Japanese hospitality. Your feedback is truly encouraging, and we will continue to do our best to ensure every guest has an exceptional stay with us. If your travels bring you back to Nagano, we would love to welcome you again for another memorable visit. Warm regards, Mercure Nagano Matsushiro Resort & Spa WEB Team

Other web-users rate our hotel

  • 710 reviews 7.7/10 Location
  • 1,567 reviews 7.7/10 Room
  • 1,357 reviews 5.6/10 Service
  • 27 reviews 5.7/10 WiFi
  • 694 reviews 8.7/10 Breakfast
  • 507 reviews 6.1/10 Cleanliness
  • 384 reviews 8.5/10 Bar

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