Description
Hotel extras
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Our resort hotel in Nagano Matsushiro is the ideal base to explore historic Nagano.
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Set close to the mountains, many of our spacious rooms and suites have mountain views.
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A great hotel for families in Nagano, with large rooms and a warm welcome.
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Relax at our hot spring hotel in Nagano with outdoor onsen bath and indoor public bath.
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Ideal location for meetings and events. We can host up to 1080 people in our conference rooms.
Our accommodation(s)
Page 1 out of 4, Room 1 : Classic Room with 2 single beds and 1 sofa bed, Mountain view , Room 2 : Classic Room, Japanese style, 4 Futon beds, Mountain view
Room
Classic Room with 2 single beds and 1 sofa bed, Mountain view
- 5 pers. max
- 35 m² / 376 sq ft
- Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
- Views: Mountain view
Room
Classic Room, Japanese style, 4 Futon beds, Mountain view
- 7 pers. max
- 35 m² / 376 sq ft
- Bedding 4 x Futon(s)
- Views: Mountain view
Page out of
Suite
Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Mountain view
- 9 pers. max
- 70 m² / 753 sq ft
- Bedding 2 x Single bed(s) and 4 x Futon(s)
- Views: Mountain view
Suite
Classic Deluxe Suite with 4 single beds, Mountain view, 2 bed rooms
- 8 pers. max
- 140 m² / 1506 sq ft
- Bedding 4 x Single bed(s)
- Views: Mountain view
Room
Classic Accessible Room with 2 single beds, Mountain view
- 2 pers. max
- 35 m² / 376 sq ft
- Bedding 2 x Single bed(s)
- Views: Mountain view
- Accessible room
Hotel location
Mercure Nagano Matsushiro Resort & Spa
1372-1 Nishiderao, Matsushiromachi, Naganoshi
381-1215 NAGANO
Japan
GPS:36.57161, 138.20062
Access and transport
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Breakfast
- Meeting rooms
Breakfast
Spa
At our Nagano onsen resort, you can choose between an open-air hot spring bath, surrounded by greenery, and a contemporary indoor public bath. Complete the Japanese onsen experience with a complimentary healthy drink at the lounge.
Meetings & Events
Non contractual photo
- Number of Meeting Room
- 14
- Surface of the largest room
- 1050 m² / 11302.095 sq ft
- Maximum seats capacity
- 1080
- Maximum capacity for banquets
- 500
Our guest reviews
ALL Rating
Customer review rating 4.0/5
Karn M. Families - Confirmed reviews ALL
Thank you very much for staying at Mercure Nagano Matsushiro Resort & Spa and for taking the time to share your kind feedback with us. We are delighted to hear that you found our spacious and complimentary parking convenient for your trip by car. We are also pleased that you enjoyed our dinner, breakfast, and lounge, and that our reception, restaurant, and lounge staff provided you with friendly and helpful service. We sincerely apologize that the air conditioning in your room was not cool enough during your stay. We appreciate you bringing this to our attention and will take your feedback seriously as we work to improve our facilities and services. Our hotel is conveniently located near the Nagano Interchange and approximately a 30-minute drive from central Nagano, making it a convenient base for exploring Nagano and the surrounding area. We hope to have the pleasure of welcoming you back on your next visit to Nagano.
Customer review rating 4.5/5
Paul M. Business - Confirmed reviews ALL
Dear Guest, Thank you very much for choosing Mercure Nagano Matsushiro Resort & Spa and for sharing your experience with us. We are delighted to hear that you enjoyed our onsen, breakfast, spacious rooms, and convenient parking facilities. It is wonderful to know that you had a relaxing stay and a comfortable night's sleep. We sincerely apologize for the delay you experienced during check-in. We understand that waiting after a long journey can be frustrating, especially when arriving in the evening. We are continuously working on improving our check-in process and managing busy periods more efficiently to provide a smoother arrival experience for our guests. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing you with an even more enjoyable stay in the future. Sincerely,
Customer review rating 3.0/5
Timothy O. Families - Confirmed reviews ALL
Thank you very much for choosing Mercure Nagano Matsushiro Resort & Spa and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hot spring facilities, laundry amenities, and the variety of choices available at our breakfast buffet. Your kind comments are greatly appreciated and will be shared with our team as encouragement. At the same time, we sincerely apologize that the condition of our guest rooms and common areas did not meet your expectations. We take your comments regarding the age and cleanliness of our facilities very seriously. We will continue to strengthen our daily cleaning standards, improve maintenance procedures, and consider future renovations to provide a more comfortable environment for our guests. Your valuable feedback is extremely important to us as we continue to improve our hotel. We truly appreciate your honest comments and will use them to enhance the quality of our facilities and services. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Mercure Nagano Matsushiro Resort & Spa in the future and provide you with a more enjoyable stay. Sincerely, Mercure Nagano Matsushiro Resort & Spa
Customer review rating 5.0/5
Bobby M. Friends - Confirmed reviews ALL
この度はメルキュール長野松代リゾート＆スパをご利用いただき、誠にありがとうございます。 満点の評価と温かいお言葉をお寄せいただき、心より御礼申し上げます。 「とてもよかった」とのお言葉をいただけましたこと、スタッフ一同大変嬉しく、何よりの励みとなっております。 これからも、お食事や温泉、館内でのひとときを通じて、皆様に快適で心に残るご滞在をご提供できるよう、サービスの向上に努めてまいります。 また長野へお越しの際には、ぜひメルキュール長野松代リゾート＆スパをご利用くださいませ。 再びお迎えできます日を、スタッフ一同心よりお待ち申し上げております。
Customer review rating 4.5/5
Yuria T. Families - Confirmed reviews ALL
Thank you very much for staying at Mercure Nagano Matsushiro Resort & Spa and for sharing your feedback. We are delighted to hear that you enjoyed our lounge facilities, including the drinks, snacks, tatami seating area, and games. It is wonderful to know that these amenities helped make your stay more enjoyable and relaxing. We also appreciate your valuable comments regarding our guest rooms. We understand the importance of maintaining comfortable and modern accommodations, and your feedback will be shared with the relevant team as we continue to improve our facilities. We truly appreciate your kind words and hope to welcome you back again on your next visit to Nagano. Sincerely, Mercure Nagano Matsushiro Resort & Spa
Web-users rating
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