Grand Mercure Ise-shima Resort & Spa 5 stars

Customer review rating (ALL Rating) 3.6/5 482 reviews

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Grand Mercure Ise-shima Resort & Spa - Image 1
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939‐6, Kasatori, Isobe cho Shima shi, 517-0204 MIE, Japan

Description

Hotel extras

Embark on a new journey of the senses through unique local experiences in Ise-shima, Mie pref.

Our accommodation(s)

Hotel location

Grand Mercure Ise-shima Resort & Spa

939‐6, Kasatori, Isobe cho Shima shi
517-0204 MIE
Japan

GPS:34.37343, 136.85129

Telephone
Fax +81 599-55-2688

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le SENSORIEL

Please enjoy the menu that changes with the seasons: spring, summer, autumn, and winter.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  482 reviews

Great stay. Comfortable rooms. Breakfast was awesome. Clean onsen.

Customer review rating 4.5/5

M. Families - Confirmed reviews ALL

We stayed for two nights. I accidentally booked for a day early. I called the hotel, and they made the change for me on the phone without any extra fees. Our room was one of the renovated rooms (superior). It was quite clean and comfortable for a family of four. They already had the sofa converted for us (you’d be surprised how often this doesn’t happen). The breakfast the next morning was one of the best i’ve encountered. The was a huge variety at the buffet. The pancakes were fresh and really good. The maple syrup was REAL maple. The fruit was freshly cut. The ingredients tasted all fresh. Nothing tasted frozen. The onsen bath was incredibly nice and clean. Relaxing with a great view of the stars at night out in the outdoor bath. Only two critiques: the pillows were not good. There is a smoking room outside the buffet restaurant. That area in front of the restaurant is used for overflow if the restaurant is busy (Saturdays and Sundays). It smelled like cigarettes.

Mostly satisfied

Customer review rating 4.5/5

Ffaa Families - Confirmed reviews ALL

Clean, delicious, and comfortable stay we had. Especially the public bath was excellent! We wanted have free coffee or tea at the guest room, but there were only green tea. My family was mostly satisfied and we can recommend to people to stay here to enjoy “doing nothing”.

Satisfied

Customer review rating 4.0/5

Jhen Families - Confirmed reviews ALL

The room was so cleaned and the food was delicious.

Dear Madam, We very much appreciate your comments regarding your stay at the Grand Mercure Ise-shima Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Stanley DE BRITO Area General Manager Grand Mercure Ise Shima

First Mercure in Ise-shima

Customer review rating 1.5/5

Ka W. K. Couples - Confirmed reviews ALL

Need to cut the stay from 3 nights to 1.

Thank you for taking the time to let us know about your experience at Grand Mercure Ise-Shima Resort & Spa. We deeply apologize that it did not meet your expectations. We strive to provide the best service experience for all our guests, so your opinion is very important to us. We will address this issue and take appropriate measures to prevent it from recurring in the future. Thank you for sharing your concerns with us. We will endeavor to serve you better in the near future. Thank you for your cooperation.

Blissful stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

My parents and I arrived at the hotel later than expected. Wished I arrived there earlier. A great location with relaxing onsen experience with a nice view of beautiful Shima Peninsula coastline.

Thank you for visiting Grand Mercure Ise-shima Resort & Spa the other day. We are very happy that you were able to enjoy the scenery of Ise-Shima, which we are proud of. We look forward to seeing you again. Thank you very much for your valuable feedback.

Other web-users rate our hotel

  • 349 reviews 6.2/10 Location
  • 1,363 reviews 7.6/10 Room
  • 1,050 reviews 6/10 Service
  • 30 reviews 5.5/10 WiFi
  • 1,529 reviews 7.1/10 Food
  • 922 reviews 5/10 Amenities
  • 453 reviews 8.4/10 Breakfast
  • 375 reviews 5.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.