Grand Mercure Ise-shima Resort & Spa 5 stars

Name: Grand Mercure Ise-shima Resort & Spa - ALL
Address: 939‐6, Kasatori, Isobe cho Shima shi, MIE, 517-0204, JP
Telephone: +81599552111
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 2,194 reviews

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939‐6, Kasatori, Isobe cho Shima shi, 517-0204 MIE, Japan

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Grand Mercure Ise-shima Resort & Spa

Upscale hotel for business and leisure

Set in the rolling green hills of Ise-Shima, close to Matoya Bay with its historic shrines and spectacular views, you'll find the stylish and modern Grand Mercure Ise-shima Resort & Spa. This upscale hotel & resort in Ise-shima is ideal for business and leisure travellers, with facilities including a pool and hot springs onsen bath, meeting rooms, and an on-site buffet restaurant. Our Ise-shima hotel is the perfect location for exploring this historical and cultural area and being close to nature.

Ise-shima is known as the land of the Gods, and less than an hour's drive from our hotel in Ise Shima is the Ise Grand Shrine, with its unique architecture and spiritual atmosphere. Discover smaller nearby Shinto shrines along the unspoiled coastline. Book an all-inclusive package and enjoy the local flavours, with seasonal dishes served in our buffet restaurant. Spend the day in the outdoor pool, with child area, or enjoy a traditional hot springs onsen experience for relaxation.

Grand Mercure Ise-shima Resort & Spa sits on the Shima Peninsula, with views across the unspoiled coastline. This premium hotel in Ise Shima is perfect for relaxing and exploring, as it's located close to many popular local attractions.

Welcome to Grand Mercure Ise-Shima Resort & Spa. Located in the heart of Ise-Shima, we offer a luxurious stay overlooking serene Matoya Bay. Enjoy fresh seafood, breathtaking landscapes, and experience the rich traditions and history that begin here.

Tatsuya SAKANO, Hotel Management

Hotel extras

Refined dining with seasonal ingredients from Ise-Shima enjoyed via buffet and curated dishes.
A stay enriched by seasonal events and programs, connecting you to Ise-Shima culture.
Nurturing creativity in the "Mokuiku Kids Room," where children engage with natural materials.
An elevated dining experience at "Bettei Matoya," showcasing the blessings of Matoya.
A soothing retreat with open-air hot springs and a löyly sauna, restoring body and mind.

Our accommodation(s)

Room

Superior Room with 2 single beds and 2 extra beds, Mountain view

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Room

Superior Room with 2 single beds and 2 extra beds, Ocean/Sea view

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Ocean/Sea view

See availabilities

Room

Classic Accessible Room, Japanese-Western Style, 2 single beds and 3 futon beds, Mountain view

8 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Ocean/Sea view
Accessible room

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Room

Classic Room, Japanese style, 4 futon beds, Mountain view

7 pers. max
36 m² / 387 sq ft

Bedding 4 x Futon(s)
Views: Mountain view

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Room

Classic Room with 2 single beds and 1 sofa bed, Mountain view

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

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Room

Classic Room, Japanese-Western style, 2 single beds and 3 futon beds, Mountain View

7 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Mountain view

See availabilities

Room

Classic Room with 2 single beds, Ocean/Sea view, Hollywood Twin

4 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Ocean/Sea view

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Room

Family Superior Room with 3 single beds (Hollywood Twin), 1 trundle bed.

4 pers. max
36 m² / 387 sq ft

Bedding 3 x Single bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

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Room

Classic Room with 3 single beds, Mountain view, Hollywood Twin

6 pers. max
36 m² / 387 sq ft

Bedding 3 x Single bed(s)
Views: Mountain view

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Room

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

7 pers. max
36 m² / 387 sq ft

Bedding 4 x Futon(s)
Views: Ocean/Sea view

See availabilities

Room

Classic Room, Japanese-Western style, 2 single beds and 3 futon beds, Ocean/Sea view

8 pers. max
36 m² / 387 sq ft

Bedding 3 x Futon(s) and 2 x Single bed(s)
Views: Ocean/Sea view

See availabilities

Room

Japanese Modern Room with 2 single beds and 3 futon bed, Ocean/Sea view

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Ocean/Sea view

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Room

Superior High Floor Room, 2 Single Beds and 2 Extra, Non Smoking. Mountain View

8 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Room

Superior High Floor Room, 2 Single Beds and 2 Extra, Non Smoking. Ocean View

8 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Ocean/Sea view

See availabilities

Room

Standard High Floor Room with 2 single beds and 1 sofa bed, Ocean/Sea view

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Ocean/Sea view

See availabilities

Suite

Classic Deluxe Suite, Japanese-Western style, 2 single bed and 4 futon beds, Ocean/Sea view

9 pers. max
144 m² / 1550 sq ft

Bedding 2 x Single bed(s) and 4 x Futon(s)
Views: Ocean/Sea view

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Suite

Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds

9 pers. max
72 m² / 775 sq ft

Bedding 2 x Single bed(s) and 4 x Futon(s)

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Suite

Classic Deluxe Suite with 2 King beds, 2 bed rooms

6 pers. max
144 m² / 1550 sq ft

Bedding 2 x King size bed(s) and 1 x Single sofa bed(s)

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Room

Classic Accessible Room, Japanese-Western Style, 2 single beds and 3 futon beds, Mountain view

8 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Ocean/Sea view
Accessible room

See availabilities

Hotel location

Grand Mercure Ise-shima Resort & Spa

939‐6, Kasatori, Isobe cho Shima shi
517-0204 MIE
Japan

GPS:34.37343, 136.85129

+81 599-55-2111

+81 599-55-2688

Railway station
Highway exit

UGATASTATION

Railway station

Access: 7.1 km / 4.41 mi 1 hrs 39 min walk / 11 min drive

ISEWEST IC

Highway exit

Access: 28.6 km / 17.77 mi 1 hrs 39 min walk / 31 min drive

Oharai Yokocho

Special tourist area

Access: 22.6 km / 14.04 mi 2 hrs walk / 34 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Meeting rooms

Le Sensoriel

Le Sensoriel offers a menu that changes with the seasons, focused on fresh, local dishes. If you're looking to try traditional dishes in Ise-shima, there's a great selection on offer, as well as international cuisines.

MATOYA

In April 2026, "Bettei Matoya" opens as a new culinary destination celebrating the seafood, culture, and traditions of Ise-Shima. Inspired by the bounty of Matoya Bay and local producers, guests can enjoy a dining experience found in this coastal region.

The Lounge

All staying guests are invited to unwind at the complimentary lounge with alcoholic and non-alcoholic drinks as well as local snacks and sweets. Hours: 14:30～23:00

Meetings & Events

Number of Meeting Room: 12
Surface of the largest room: 714 m² / 7685.425 sq ft
Maximum seats capacity: 600
Maximum capacity for banquets: 400

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.8/5 2,194 reviews

Bikutoru B. Families - 6/21/2026 Confirmed reviews ALL

Thank you very much for taking the time to share your wonderful feedback following your recent stay at Grand Mercure Ise-shima Resort & Spa. We are delighted to know that you enjoyed your stay and that our facilities and services contributed to a pleasant experience. Your kind comments are greatly appreciated and serve as a wonderful motivation for our team. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Grand Mercure Ise-shima Resort & Spa

Yayoi O. Friends - 6/16/2026 Confirmed reviews ALL

Good location and rooms for a one-night trip with 8 friends, and prices were affordable. We enjoyed drinks till the lounge closed (23:00). Meals were not our primary objective, but if the restaurant and big bath could be better; the restaurant was crowded, and it was difficult to find a table for 8, also the chairs were too heavy for buffet-style meals (for standing up and sitting down many times..) Regarding the big bath, only a few hair-dryers are available; have to queue for it. Fortunately, there is a dryer in the room, so we used it instead. For ladies' big bath, we don't need chairs, but it's better to have more hair-drying stands or make-up stands.

Thank you for sharing your feedback regarding your recent stay at Grand Mercure Ise-shima Resort & Spa. We appreciate your comments and value the opportunity to better understand our guests’ experiences. Your feedback helps us identify areas where we can continue to improve and enhance the quality of our services. We hope to have the pleasure of welcoming you again and providing an even more satisfying stay in the future. Warm regards, Grand Mercure Ise-shima Resort & Spa

Jason L. Couples - 6/14/2026 Confirmed reviews ALL

Toh L. Families - 5/6/2026 Confirmed reviews ALL

Thank you very much for choosing Grand Mercure Ise-Shima Resort & Spa. We sincerely appreciate you taking the time to share your review with us. While there may have been aspects of your stay that met your expectations, we also understand there may have been areas where we could have done better. Please be assured that your valuable feedback has been shared with our team and will serve as an important guide as we continue striving to improve our services and guest experience. We truly hope to have the opportunity to welcome you again and provide you with an even more comfortable and enjoyable stay on your next visit. We look forward to welcoming you back in the near future. Warm regards, Guest Experience Team Grand Mercure Ise-Shima Resort & Spa

Konan C. Families - 4/25/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Team Grand Mercure Ise-Shima Resort & Spa

Web-users rating

Other web-users rate our hotel

1,006 reviews 6.6/10 Location
3,997 reviews 7.9/10 Room
3,023 reviews 6.4/10 Service
65 reviews 4.9/10 WiFi
5,098 reviews 6.9/10 Food
3,582 reviews 5/10 Amenities
1,598 reviews 8.8/10 Value
1,173 reviews 8.9/10 Bar

244 reviews 6.4/10 Location
1,086 reviews 7.8/10 Room
843 reviews 6.4/10 Service
13 reviews 3.3/10 WiFi
1,490 reviews 7/10 Food
1,016 reviews 5/10 Amenities
402 reviews 8.6/10 Value
313 reviews 8.8/10 Bar

121 reviews 7.1/10 Location
493 reviews 8.6/10 Room
319 reviews 6.8/10 Service
623 reviews 7.6/10 Food
344 reviews 5.5/10 Amenities
210 reviews 8.9/10 Value
182 reviews 9/10 Bar
134 reviews 9/10 Breakfast

43 reviews 7.1/10 Location
158 reviews 8.4/10 Room
114 reviews 6.6/10 Service
6 reviews 2.4/10 WiFi
206 reviews 6.8/10 Food
151 reviews 5.3/10 Amenities
58 reviews 9.3/10 Value
49 reviews 9.2/10 Bar

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Ise-shima Resort & Spa, check-in starts at 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Ise-shima Resort & Spa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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I can take advantage of the Members' rate
I can take advantage of the Members' rate

Grand Mercure Ise-shima Resort & Spa 5 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Ocean/Sea view

Classic Deluxe Suite, Japanese-Western style, 2 single bed and 4 futon beds, Ocean/Sea view

Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds

Classic Deluxe Suite with 2 King beds, 2 bed rooms

Classic Accessible Room, Japanese-Western Style, 2 single beds and 3 futon beds, Mountain view

Hotel location

Access and transport

Hotel services

Le Sensoriel

MATOYA

Breakfast

Pool

Spa

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?