Mercure Tottori Daisen Resort & Spa 3 stars

Customer review rating (ALL Rating) 3.0/5 2 reviews

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Mercure Tottori Daisen Resort & Spa - Image 1
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1647-13 Maruyama, Houki cho, Saihaku gun, 689-4108 TOTTORI, Japan

Description

Our accommodation(s)

Hotel location

Mercure Tottori Daisen Resort & Spa

1647-13 Maruyama, Houki cho, Saihaku gun
689-4108 TOTTORI
Japan

GPS:35.38933, 133.47715

Telephone
Fax +81 859-68-3233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms

LOCAVORE

The breakfast and the dinner menu boasts a lot of flavours inspired by local foods and ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.0/5  2 reviews

Staffs were not prepared (educated) well at all. Dinner was terrible but very expensive!

Customer review rating 1.0/5

Yang-ja L. Friends - Confirmed reviews ALL

First of all, staffs are not prepared well to help customers. They couldn't answer any of our simple questions, e.g. Is there any touristic attractions near by in the foggy days?; Are there any restaurants near by?; Which JR stations closer from the hotel, either Houki-mizoguchi or Kishimoto? etc. We stayed there for two days, and both days were cloudy/foggy, no Daisen mountain was seen. There was any shuttle services or public transportations to any of the places including train stations. We had to use taxi all the time, costed 30… yen, most of the time, since we did not have a car. They should comment about that (no public transportations, no shuttle services!) Another thing upset us more was dinner! There was no restaurant near by, so we decided to have dinner at the Hotel, which was a big mistake! It was a buffet style costed 8000 yen per person, but the quality and variety were terrible! When we went the dining room at 8:30 pm (buffet started at 7:30 pm), some of them were already gone or very little left. And some of the (supposed to be hot) stuff was luke warm. We just picked up a few things for 8000 yen! One of their excuses was the 8000 yen included alcohol. It was not very clear to us! Even so, they should have charged with or without alcohol different prices. We were very disappointed about the Next morning a manger (?) and chef came to us to apologize, but only saying sorry didn't change our disgusted feelings!

Other web-users rate our hotel

  • 156 reviews 8/10 Location
  • 566 reviews 8.2/10 Room
  • 311 reviews 7.4/10 Service
  • 7 reviews 5.6/10 WiFi
  • 556 reviews 8/10 Food
  • 225 reviews 8.1/10 Comfort
  • 161 reviews 8.7/10 Breakfast
  • 141 reviews 5.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.