Grand Mercure Beppu Bay Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 17 reviews

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Description

Our accommodation(s)

Hotel location

Grand Mercure Beppu Bay Resort & Spa

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 OITA
Japan

GPS:33.35619, 131.49838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le SENSORIEL

Seafood and mountain food that enriches the table. A resort where you can be healed by seasonal food

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  17 reviews

Very good service from all staff , nice facility and room is very comfort.

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Very good service , nice view , good service fro shuttle bus Delicious dinner and breakfast , ( will be excellence if there are Crab or Kani king crab and seafood in buffet )

Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. Thank you very much for your perfect score! We are very honored to receive such an encouraging evaluation for our staff. All of our hotel staff will continue to do their best to provide you with services and hospitality that meet your expectations, and we look forward to your continued patronage. We look forward to seeing you again. Thank you for your review!  Grand Mercure Beppu Bay Resort & Spa WEB Staff

Relaxing family affair

Customer review rating 4.5/5

Emm Families - Confirmed reviews ALL

It is our first time to travel to Japan and this hotel provided a good experience. The staff are most accomodating . For the price, they had a wide variety of buffet spread and the drinks in the afternoon and evening is welcoming. Amenities provided (Japanese robes included)made us feel at home. The room size is big for a Japanese hotel. The onsen has a relaxing view.

Dear Emm, Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. Thank you very much for the high rating!! We are very honored to receive such an encouraging evaluation for our staff. We are very happy to see that you were satisfied with our buffet, public bath, and lounge. We will continue to devote ourselves to becoming a hotel of choice for many customers. We look forward to seeing you again. Thank you for your review!  Grand Mercure Beppu Bay Resort & Spa WEB Staff

Comfortable Stay

Customer review rating 4.0/5

Florence C. Couples - Confirmed reviews ALL

The room is big n comfortable, although the toilet is small. However, we used the Onsen bathroom, so not much of the issue, except washing face in the morning. The drinks provided at night was a very good idea, as we can relax and gather after the onsen. It would be nice if the snack can improve with small slices of cake. Location is not in central, but it is not far if one is driving. I would recommend this hotel and would stay here again. Thank you.

Thank you for visiting Grand Mercure Beppu Bay Resort & Spa. We would like to thank you again for your feedback and evaluation during your stay. All of our staff will continue to devote themselves to providing you with satisfactory service and hospitality. Also, please use our hotel when you come to Oita. We look forward to seeing you again.  Grand Mercure Beppu Bay Resort & Spa

Quite good

Customer review rating 3.5/5

C. Friends - Confirmed reviews ALL

I had a great time here, we arrived hotel at late night with heavy rain, one of the staff was so helpful to help us get a parking lot with cover, so that we did not get wet :) The breakfast was good too, many options and all were tasty :)

Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. On a clear day, you can see the magnificent Beppu Bay that spreads out in front of you, Mt. Takasaki towering on the opposite shore, and the beautiful scenery created by nature. If you have the opportunity to come to Oita again, please come to our hotel. We look forward to seeing you again.

Well SPA

Customer review rating 4.0/5

Chia L. K. Families - Confirmed reviews ALL

It is good, when we take a bath in the public pool, the place is clean and comfortable, the body lotion is good.

Thank you for visiting Grand Mercure Beppu Bay Resort & Spa. I am sorry to have made you feel uncomfortable because there was a problem with the bed. We will take your opinions seriously and make use of them for future improvements. Thank you very much for your review.

Other web-users rate our hotel

  • 159 reviews 6.1/10 Location
  • 440 reviews 7.8/10 Room
  • 232 reviews 7.1/10 Service
  • 9 reviews 6.4/10 WiFi
  • 215 reviews 6.9/10 Vibe
  • 143 reviews 8.6/10 Value
  • 131 reviews 9.2/10 Breakfast
  • 121 reviews 5.4/10 Cleanliness

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