Grand Mercure Beppu Bay Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 144 reviews

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Grand Mercure Beppu Bay Resort & Spa - Image 1
Grand Mercure Beppu Bay Resort & Spa - Image 2
Grand Mercure Beppu Bay Resort & Spa - Image 3
Grand Mercure Beppu Bay Resort & Spa - Image 4
1825, Hiramichi Irie, Hiji Hayami gun, 879-1508 OITA, Japan

Description

Hotel extras

  • At our hot spring resort in Beppu Bay, enjoy outdoor onsen experiences.

  • Our all-inclusive packages include breakfast, dinner, drinks, and extras such as snacks.

  • A premium hotel in Beppu Bay with a mountain backdrop and views across the ocean.

  • Beppu Bay is famous for its fresh seafood, which you can enjoy in our buffet restaurant.

  • Bring the kids to our family-friendly hotel in Beppu Bay, with suites for up to ６ people.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Beppu Bay Resort & Spa

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 OITA
Japan

GPS:33.35619, 131.49838

Telephone
Fax +81 977-72-9700

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le Sensoriel

Enjoy elegant dining in Beppu Bay at Le Sensoriel. Beppu is known for its seafood, and at this Beppu Bay restaurant, it's freshly caught, travelling just a short distance from the ocean. There's a seasonal menu, accompanied by unlimited drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  144 reviews

Run down rooms and lounge

Customer review rating 1.0/5

James .. Families - Confirmed reviews ALL

Thank you very much for choosing to stay at the Grand Mercure Beppu Bay Resort & Spa. We sincerely apologize for not being able to provide you with a comfortable stay despite your choice among many hotels, and for any unpleasant experiences we may have caused. Our hotel was rebranded and reopened as the Grand Mercure Beppu Bay Resort & Spa in April 2024. During the renewal in April 2024, we renovated our buffet restaurant, large public bath, and the rooms on the 11th floor. We are truly sorry that the other rooms remain unchanged from before, and we could not meet your expectations. We take your valuable feedback seriously and will strive to make improvements as quickly as possible to provide a more comfortable stay. We sincerely apologize for causing you repeated disappointment on this occasion. We will sincerely accept and take your feedback and comments to heart, and strive to become a better hotel. Once again, thank you very much for your review. Grand Mercure Beppu Bay Resort & Spa.

Good stay for family

Customer review rating 4.5/5

Sarn S. Families - Confirmed reviews ALL

Screenary​ is great.

Customer review rating 4.5/5

P. Families - Confirmed reviews ALL

Thank you very much for using the Grand Mercure Beppu Bay Resort & Spa on this occasion. We are very pleased to hear that you were satisfied with your meals. On the other hand, we sincerely apologize for the inadequate cleaning around the closet and for causing you discomfort. To prevent such occurrences in the future, we will review and improve our cleaning procedures and inspection systems, as well as re-evaluate the room preparation process and provide re-education for our employees. Thank you for your valuable feedback. We look forward to welcoming you again. Grand Mercure Beppu Bay Resort & Spa WEB Team.

Great place to stay with great onsen

Customer review rating 4.0/5

R C. Families - Confirmed reviews ALL

Thank you very much for choosing the Grand Mercure Beppu Bay Resort & Spa. We are very pleased to hear that you enjoyed the hot springs. Our hotel staff will continue to strive to provide services and hospitality that meet your expectations. We would be grateful if you could choose our hotel again on your next visit to Oita. Thank you very much for your review.Grand Mercure Beppu Bay Resort & Spa, WEB Team

extremely satisfied

Customer review rating 5.0/5

Alan Families - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Grand Mercure Beppu Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 461 reviews 6.7/10 Location
  • 1,385 reviews 7.9/10 Room
  • 820 reviews 7.6/10 Service
  • 14 reviews 9.1/10 WiFi
  • 1,326 reviews 8.1/10 Food
  • 487 reviews 8.9/10 Value
  • 463 reviews 9.1/10 Breakfast
  • 391 reviews 5.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.