Grand Mercure Beppu Bay Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.1/5 685 reviews

Grand Mercure Beppu Bay Resort & Spa - Image 1
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Description

Hotel extras

  • At our hot spring resort in Beppu Bay, enjoy outdoor onsen experiences.

  • Our all-inclusive packages include breakfast, dinner, drinks, and extras such as snacks.

  • A premium hotel in Beppu Bay with a mountain backdrop and views across the ocean.

  • Beppu Bay is famous for its fresh seafood, which you can enjoy in our buffet restaurant.

  • Bring the kids to our family-friendly hotel in Beppu Bay, with suites for up to 6 people.

Our accommodation(s)

Hotel location

Grand Mercure Beppu Bay Resort & Spa

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 OITA
Japan

GPS:33.35619, 131.49838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le Sensoriel

Enjoy elegant dining in Beppu Bay at Le Sensoriel. Beppu is known for its seafood, and at this Beppu Bay restaurant, it's freshly caught, travelling just a short distance from the ocean. There's a seasonal menu, accompanied by unlimited drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  685 reviews

Customer review rating 4.0/5

Mia K. T. Families - Confirmed reviews ALL

It is good. Both breakfast and dinner is good although there could be more changes to menu. Onsen should stsay open longer till midnight or 1am. There should be a gym in the hotel.

Thank you for staying at our hotel and for sharing your valuable feedback. We are very pleased that you enjoyed your stay. We appreciate your positive feedback about breakfast and dinner. Your suggestions for menu changes will help us improve in the future. We will also consider your valuable feedback regarding the hot spring opening hours. We will also understand your needs regarding the gym and take them into consideration when improving our services. We are encouraged by your overall positive feedback, especially the 100 points you received for check-in and cleanliness. We will continue to strive to provide you with a comfortable stay. We look forward to your next stay. Please feel free to contact us with any requests or questions you may have. Grand Mercure Beppu Bay Resort & Spa

Customer review rating 4.5/5

Wee T. L. Families - Confirmed reviews ALL

Ever since I used the Mercure hotel group from my time in Nagano in 2024, I have used them again in 2025 (both Munakata and Beppu). Nice Hotel chain with their own onsen that we can use, complimentary drinking lounge (day time and night time) and also comfortable / not expensive hotel rooms.

Thank you for staying at Grand Mercure Beppu Bay Resort & Spa. We are delighted that you enjoyed our hot springs and lounge. We are also pleased that you shared the smooth process of booking through the Accor ALL app. Your valuable feedback will help us improve our services in the future. We are also grateful for your positive overall rating, and your perfect score of 100 points, especially for check-in and cleanliness, is a great encouragement to all our staff. We will continue to strive to provide our guests with comfortable stays. We look forward to your next stay. Please feel free to contact us with any requests or questions you may have. We look forward to welcoming you again. Grand Mercure Beppu Bay Resort & Spa

Customer review rating 5.0/5

Nkembo K. Business - Confirmed reviews ALL

It was lovely, all the staff were so kind.

Dear Guest, Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa. We are delighted to hear your comment that it was truly a wonderful stay. We are also very encouraged by your kind words about our staff being friendly and helpful. We are pleased to know that, even during your business trip, you were able to spend your time comfortably. We sincerely appreciate your high ratings for online check-in, the cleanliness of your room, Wi-Fi, and breakfast. In particular, we are grateful for your warm words about our team members, which we will be sure to share with all our staff. Your satisfaction is what we strive for most. We will continue to make every effort to provide a comfortable stay for our guests and look forward to welcoming you again. Thank you very much. Grand Mercure Beppu Bay Resort & Spa

Customer review rating 5.0/5

Christopher C. Couples - Confirmed reviews ALL

Great views from bedroom. Bedroom was spacious and comfortable. Excellent diverse choice of food in breakfast.

Thank you for staying at Grand Mercure Beppu Bay Resort & Spa. We are very pleased to hear that you enjoyed the beautiful view from your bedroom and the spacious, comfortable space. We also appreciate your praise for the wide variety of breakfast options. We are always striving to provide our guests with the best possible experience. We look forward to welcoming you back soon. Thank you for your continued patronage. Grand Mercure Beppu Bay Resort & Spa.

Customer review rating 0.5/5

Lilian W. Families - Confirmed reviews ALL

The property is dated from when it’s originally built. Images shown online are some of the renovated rooms. Pool is now a fountain.

Thank you for choosing Grand Mercure Beppu Bay Resort & Spa. Our hotel offers a variety of room types, with our newest being the Superior Twin Room. Please note that the pool is only available during the summer season. We look forward to seeing you again.

Other web-users rate our hotel

  • 667 reviews 6.5/10 Location
  • 2,120 reviews 7.6/10 Room
  • 1,304 reviews 7.6/10 Service
  • 23 reviews 8.6/10 WiFi
  • 2,211 reviews 8.3/10 Food
  • 1,182 reviews 6.1/10 Amenities
  • 749 reviews 8.8/10 Value
  • 688 reviews 9.3/10 Breakfast

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