Grand Mercure Beppu Bay Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 26 reviews

Grand Mercure Beppu Bay Resort & Spa - Image 1
Grand Mercure Beppu Bay Resort & Spa - Image 2
Grand Mercure Beppu Bay Resort & Spa - Image 3
Grand Mercure Beppu Bay Resort & Spa - Image 4

Description

Our accommodation(s)

Hotel location

Grand Mercure Beppu Bay Resort & Spa

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 OITA
Japan

GPS:33.35619, 131.49838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le SENSORIEL

Seafood and mountain food that enriches the table. A resort where you can be healed by seasonal food

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  26 reviews

good onsen

Customer review rating 4.0/5

Natalie Couples - Confirmed reviews ALL

It is a big hotel that is undergoing renovation. When we were there the pool is not open yet but it looks nice. The room is very spacious and new. We got an ocean view, it is very comfortable. The onsen is big and clean. There is coin laundry and dryer as well. We did not try the buffet breakfast nor dinner because we are not big eaters however it looks really good. Location is a little out of the way but if you have a car it is not a problem.

Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. We would like to thank you again for your feedback during your stay. The hotel's outdoor pool is open for a limited time and will be open from July 13 ~ August 31, 2024. The area around the hotel is filled with colorful nature in all four seasons, and there are many attractive spots such as "castle town" and "hot spring" Mr./Ms.. In addition, there is good access to tourist facilities such as popular theme parks and aquariums, so it is recommended to use the hotel as a base for sightseeing. If you have the opportunity, please come to Grand Mercure Beppu Bay Resort & Spa again. We look forward to seeing you again. Thank you for your review. Grand Mercure Beppu Bay Resort & Spa WEB Staff

Room was old but price was reasonable

Customer review rating 3.5/5

Louise Families - Confirmed reviews ALL

The room a little old . But the staff can speak Eng well. My kids enjoyed the snack bar very much. But a. It pity that the swimming pool was closed until July

Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. We would like to thank you again for your feedback during your stay. All the staff are very happy to see that you and your children were able to enjoy the various menus in the lounge. However, we are sorry that you were not able to use the pool during your stay. In 2024, the pool will be open from 7/13 ~ 9/1 in the morning. Also, when you come to Oita, please use our hotel. We look forward to seeing you again. Grand Mercure Beppu Bay Resort & Spa WEB Staff

Very good service from all staff , nice facility and room is very comfort.

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Very good service , nice view , good service fro shuttle bus Delicious dinner and breakfast , ( will be excellence if there are Crab or Kani king crab and seafood in buffet )

Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. Thank you very much for your perfect score! We are very honored to receive such an encouraging evaluation for our staff. All of our hotel staff will continue to do their best to provide you with services and hospitality that meet your expectations, and we look forward to your continued patronage. We look forward to seeing you again. Thank you for your review!  Grand Mercure Beppu Bay Resort & Spa WEB Staff

Relaxing family affair

Customer review rating 4.5/5

Emm Families - Confirmed reviews ALL

It is our first time to travel to Japan and this hotel provided a good experience. The staff are most accomodating . For the price, they had a wide variety of buffet spread and the drinks in the afternoon and evening is welcoming. Amenities provided (Japanese robes included)made us feel at home. The room size is big for a Japanese hotel. The onsen has a relaxing view.

Dear Emm, Thank you very much for using Grand Mercure Beppu Bay Resort & Spa. Thank you very much for the high rating!! We are very honored to receive such an encouraging evaluation for our staff. We are very happy to see that you were satisfied with our buffet, public bath, and lounge. We will continue to devote ourselves to becoming a hotel of choice for many customers. We look forward to seeing you again. Thank you for your review!  Grand Mercure Beppu Bay Resort & Spa WEB Staff

Comfortable Stay

Customer review rating 4.0/5

Florence C. Couples - Confirmed reviews ALL

The room is big n comfortable, although the toilet is small. However, we used the Onsen bathroom, so not much of the issue, except washing face in the morning. The drinks provided at night was a very good idea, as we can relax and gather after the onsen. It would be nice if the snack can improve with small slices of cake. Location is not in central, but it is not far if one is driving. I would recommend this hotel and would stay here again. Thank you.

Thank you for visiting Grand Mercure Beppu Bay Resort & Spa. We would like to thank you again for your feedback and evaluation during your stay. All of our staff will continue to devote themselves to providing you with satisfactory service and hospitality. Also, please use our hotel when you come to Oita. We look forward to seeing you again.  Grand Mercure Beppu Bay Resort & Spa

Other web-users rate our hotel

  • 191 reviews 6/10 Location
  • 536 reviews 7.8/10 Room
  • 291 reviews 7.7/10 Service
  • 10 reviews 8.4/10 WiFi
  • 284 reviews 7.2/10 Vibe
  • 170 reviews 8.7/10 Value
  • 155 reviews 9.1/10 Breakfast
  • 150 reviews 4.8/10 Cleanliness

Powered by Trustyou