RoccaMare Heraklion - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 460 reviews

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Description

Hotel extras

  • Stunning panoramic sea views from every corner of the hotel.

  • Conveniently located just 15 minutes walk from Heraklion City center and Plateia Leonton.

  • Delivering sleek, smart and high-tech spaces for a refined and modern experience.

  • Experience unforgettable Aegean sunsets from our rooftop bar and pool.

  • Shuttle service with extra charge available. Please contact our RoccaMare Team.

Our accommodation(s)

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Room 1

Hotel location

RoccaMare Heraklion - Handwritten Collection

Minoos 3, Sofokli Venizelou
71303 HERAKLION
Greece

GPS:35.3388, 25.1347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROCCA BISTRO

Rocca Bistro, our all-day lobby bar and restaurant, serves Mediterranean dishes crafted with authentic Cretan ingredients. Open daily from 10:30 to 22:30, it offers a relaxed and welcoming taste of Crete.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  460 reviews

Customer review rating 5.0/5

Frances B. Couples - Confirmed reviews ALL

Dear Frances, Thank you for your kind review. We're so pleased you enjoyed your stay and that our team, your room, the rooftop pool, and our breakfast helped make your visit a memorable one. Thank you also for your understanding regarding the nearby club. We're glad it didn't affect your overall experience. We hope to see you again soon at RoccaMare Heraklion. Warm regards, Dimitris Lampakis General Manager RoccaMare Heraklion – Handwritten Collection

Customer review rating 5.0/5

Douglas T. Couples - Confirmed reviews ALL

Dear Douglas, Thank you for taking the time to share your experience. There is something special about waking up to the Cretan Sea, so we're delighted that your sea view room made your stay even more memorable. It's also wonderful to know that our breakfast selection and the genuine hospitality of our team left such a positive impression. Knowing that you would choose to stay with us again is the greatest compliment we could receive. We look forward to seeing you back at RoccaMare Heraklion on your next visit to Crete. Warm regards, Dimitris Lampakis General Manager RoccaMare Heraklion – Handwritten Collection

Customer review rating 5.0/5

Simer B. Families - Confirmed reviews ALL

Dear Simer, Thank you for sharing your experience with us. While we are sorry that your visit to Heraklion was unexpectedly interrupted by your husband's medical emergency, we are deeply touched by your kind words. Knowing that our reception team was able to support you during such a difficult moment means more to us than any compliment. We hope your husband is doing well, and we wish you both safe travels and brighter days ahead. Thank you as well for mentioning our location and the beautiful sea views. It would be a true pleasure to welcome you back to RoccaMare Heraklion. Best regards, Dimitris Lampakis General Manager RoccaMare Heraklion – Handwritten Collection

Customer review rating 1.5/5

Alexandre C. Families - Confirmed reviews ALL

Dear Alexandre, Thank you for taking the time to share your feedback. We are pleased to know that you found your room comfortable. However, we are truly sorry that your stay coincided with a special concert held at the nearby venue, which unfortunately affected your ability to rest. Events of this nature are occasional and take place outside the hotel's control, but we fully understand how disappointing this must have been, especially during a one-night stay. Please accept our sincere apologies for the inconvenience. We appreciate your comments and hope you might consider giving us another opportunity to offer you a much more peaceful experience in the future. Warm regards, Dimitris Lampakis General Manager RoccaMare Heraklion – Handwritten Collection

Customer review rating 4.5/5

Shanie W. Solo - Confirmed reviews ALL

Dear Shanie, Thank you for taking the time to share your experience. It is wonderful to know that you enjoyed our waterfront location, the comfort of your room, and the warm hospitality of our team. We are also pleased that the complimentary upgrade and sea view added something special to your stay. We truly appreciate your kind words and hope to see you again on a future visit to Heraklion. Warm regards, Dimitris Lampakis General Manager RoccaMare Heraklion – Handwritten Collection

Other web-users rate our hotel

  • 266 reviews 8.2/10 Location
  • 355 reviews 8.8/10 Room
  • 483 reviews 9.7/10 Service
  • 200 reviews 8.6/10 Breakfast
  • 184 reviews 9/10 Vibe
  • 178 reviews 5.6/10 Comfort
  • 120 reviews 9.7/10 Cleanliness
  • 94 reviews 9/10 Food

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