ibis Styles Heraklion Central Hotel 4 stars

Staff were very friendly and helpful. Room size was good. Breakfast spread was very good, above my expectation.

Good hotel with good half board service, located in the middle of the town.

I have been staying at this hotel since it first opened and it used to be my favourite hotel in Heraklion and the best Ibis I'd ever stayed in. However, during my last two stays I have noticed that some things are not as good as they used to be. Standards are slipping and this is a shame. 1. The room was not as clean as it should be, the shower was grubby (needs a deep clean). 2. The balcony was not clean, some dirt and small pieces of broken glass. 3. At breakfast there is now only one small toaster for two slices of bread, this is not sufficient for the numbers of guests. 4. I think you changed the pillows in late 2019? The old pillows were so comfortable. The new pillows are not as good quality and not as comfortable. 5. I understand in winter that you set the room heating but guests should have some control over this, on a warm day the room is stuffy and too hot and I couldn't open the window because of the noise from the bars at the back of the hotel. 6. There were some tea stains and scuff marks on the wall, regular checks by maintenance should ensure that any little problems like this are rectified. Please don't let standards slip any further. It's such a nice hotel but some things need looking at.

The front desk stuff was very kind and full of hospitality. The spacious room and the breakfast were great as well. The best ibis style hotel in ther world!

Excellent hotel, the localization is very good, the room is very clean and comfortable I totally recommend to stay in this hotel. The breakfast is fair and good, the reception is very very kind and respectful

I stayed four night for a business trip. The experience was excellent.

Good

The room was very nice and new. Breakfast was average, staff was very kind and helpful.

We like the spacious room and the central location in Heraklion. Extended check-out time was specially appreciated.

Warm welcome. Every staff member with whom we came in contact was attentive and caring. Remarkable cleanliness and maintenance. Rich and varied breakfast and very well presented. We had a wonderful vacation, and I recommend Ibis Style Heraklion Central Hotel to all my colleagues, friends and family.

What you need for a stay in herakleion town.Modern very helpfull staff.GM has made a really good job and it shows to how staff works

Everything was fine. Location good. Good breakfast. Good staff.

The Ibis Styles Heraklion Central is a modern, clean and comfortable hotel conveniently located in the middle of the old city. The check-in process was smooth and the service friendly and welcoming. The breakfast is quite impressive, located on the second-floor restaurant. The room itself is comfortable and there was a small welcome snack waiting for us. The only complaint was that the door to the balcony does not seem to seal very tightly and the glass does not provide much sound protection. We heard quite a bit of outside noise, including the shouting of young men who seemed to be roaming the streets in the middle of the night. Overall, though, we were satisfied with our experience.

Fabulous, we love this hotel! Clean, very comfortable and nicely designed hotel in a great location. Lovely room with a great balcony. Fantastic room service and great breakfast! The only small problem on this visit was with the shower in our room (501), the water pressure appeared to be lower than normal and the temperature of the water was constantly changing from hot to cold so not a great shower experience.

Nice stay,excellent service,friendly staff,wonderfull breakfast.