ibis Styles Heraklion Central Hotel 4 stars

Although the hotel is in the busy centre of Iraklion, our room was in a very quiet position, extremely comfortable, spotlessly clean and well maintained by staff. Breakfast was simply outstanding, the best breakfast either of us has ever had in a hotel. I am a vegetarian who particularly enjoyed the wide range of fruits, nuts, seeds and yoghurt; my husband loved the excellent cooked food. We both enjoyed sampling the Cretan foods on offer. Unfortunately we had no room for the choice breads and cakes on offer. Next time, perhaps; we're returning to the hotel tomorrow, and greatly looking forward to it.

Nice appartement, friendly staff, good breakfast.

Except the terrible noise from the restaurant below hot (kouzinerei) that kept me up till midnight every night, everything else was perfect. I have to mention that the staff was more than polite and ready to provide any support but the restaurant was not willing to cooperate on this.

Enjoyable Fab customer service, others only talk about Does what it says on the tin Great location Healthy breakfast Perfect room Etc etc

Staff was very friendly upon check-in, helping us find our way around and getting us in our room early. The room was incredible with an awesome view and the breakfast was terrific also.

Top service by the team on all wishes that we had. Very helpful, fast, client-oriented support received multiple times prearrival and during the stay. Thank you

Fantastic location with very helpful staff. The room was enormous with a great balcony with a sea view. The fittings were new and the room was tastefully decorated.

We stayed 1 night & it was our first stay in this Hotel & in Heraklion. Hotel location is great, in the city centre and can walk everywhere. We walk to the Fortress, museum & shopping. Room is spacious and breakfast has variety of foods. Will definitely stay here again when come back to Heraklion & recommend to others to stay.

A real test of any hotel experience is when you are staying in their city for difficult and stressful reasons. That’s when hotel staff have to step up to the plate. My wife had broken her leg and I had to be her full time carer until we were repatriated home. The hotel staff across the whole operation from management to front office, room service, restaurant and housekeeping were all caring and helped whenever they could. Everything else you hear complaints about in hotels is trivial until you have to rely on the hotel and it’s team to keep you fed, secure, comfortable and knowing they can help you if needed. A great team and great hotel

Extremely helpful people were welcomed us. They provided us whatever we wanted. The rooms were great and their services too. Upgrade breakfast by the time we wanted to have served.... one of the nicest of our weekends the last two years....

Our experience at Ibis Styles is very pleasant at Ibis. Good location closer to shopping and lots of restaurants. Hotel staff was very helpful. Breakfast was very good with lots of items to choose.

This bright, modern hotel is well situated for sightseeing and museums. The hotel is also close to restaurants and there is also supermarket in the same building. We chose a family room, which was spacious and well-appointed, with a great shower in the bathroom. The staff were all genuinely friendly and helpful and the breakfast, which was included in the price, was extensive and catered for all requirements. The rooftop bar was a pleasant place for a drink, although when I visited there were too many loud Americans - not that the hotel could do anything about that! Overall, a great place to base yourself in this very interesting city.

It was very comfortable and staff were very helpful

We missed our flight the previous night due to a lost bag. We arrived super early to Ibis after an over night ferry ride and they were amazing! Let us leave our bag there. Rang the airport to chase up our lost bag for us. Customer service was exceptional. Great area to walk around from for the museum and the breakfast was excellent. Highly recommend

Very friendly staff. Nice rooms. Nice rooftop bar and restaurant with nice dishes.