Swissôtel Marianske Lazne 5 stars

Customer review rating (ALL Rating) 4.8/5 169 reviews

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Swissôtel Marianske Lazne - Image 1
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Ibsenova 750-15, 35301 MARIANSKE LAZNE, Czech Republic

Description

Hotel extras

  • Extensive Purovel Spa and Sport and dedicated outside yoga area

  • The rooftop bar pod oblaky offers panoramic views of the surrounding landscapes

  • Distinctive restaurant with modern cuisine

  • Located in a significant historical building

  • Situated just a few steps away from the historic Colonnade and the Singing fountain

Our accommodation(s)

Hotel location

Swissôtel Marianske Lazne

Ibsenova 750-15
35301 MARIANSKE LAZNE
Czech Republic

GPS:49.978673, 12.702641

Telephone
Fax +420 292 332 251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

105 Dining Lounge

105 Dining Lounge at Swissotel features modern, healthy cuisine in a stylish and contemporary setting.. Perfect for special occasions, it offers three private rooms for an exclusive atmosphere. Enjoy a sophisticated dining experience like no other.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  169 reviews

Customer review rating 4.5/5

Sue R. Couples - Confirmed reviews ALL

Please offer fresh milk for tea and coffee in room. Creamer is not good enough in your hotel. Everything else was great. Staff very helpful.

Thank you for your valuable feedback. We appreciate your suggestion regarding fresh milk in the room and will gladly pass it on internally. We are very pleased to hear that you enjoyed your stay and found our staff helpful. We hope to welcome you again soon. Kind regards, Swissotel team

Customer review rating 4.0/5

Ilona K. Couples - Confirmed reviews ALL

Firstly, the new hotel is beautiful, finished with high attention to detail and amazing matterials, we really loved staying indoors. An the very own spring was also fun, just like the ability to dance to a DJ on Saturday evening. We were disappointed by some features the spa was missing, which I believe are standard today - there is no warm jacuzzi or saunas. However we loved the treatments. Otherwise, there were some tiny things like - the cleaner left two bottles of cleaning supplies on one day, and a rag on another day behind, and did not replace dirty towels they took. We survived, but still :-) There are some signs still missing and/or are confusing, so at the beginning we got lost. Also, the receptioninst during the night time checkin was a bit startled and did not tell us anything - when the breakfast begins, where the spa was and what were the opening times, what other facilities we can use (bar, etc.)... I loved the cosmetics - I would love to get a small gift of the cosmetics you use (the one in the room) and perhaps buy the full size if I knew how.

Dear guest, Thank you very much for taking the time to share such detailed feedback about your stay with us. We are truly delighted to hear that you enjoyed the design of our new hotel, the atmosphere, our wellness treatments, and the Saturday evening DJ experience. It is wonderful to know that you appreciated the attention to detail and the overall ambiance of the property. At the same time, we sincerely appreciate your constructive comments. As a newly opened hotel, feedback like yours is extremely valuable to us and helps us continue improving both our facilities and service standards. We are sorry for the inconveniences you experienced regarding housekeeping details, signage, and the lack of information provided during your late-night check-in. Please rest assured that your comments have been shared with the relevant departments. Regarding the wellness area, we also appreciate your observations and suggestions. We are especially happy to hear that you loved our cosmetics. Unfortunately, the products are not available for purchase and are not produced in small retail sizes due to sustainability reasons and our effort to reduce unnecessary packaging waste. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back to Swissôtel Mariánské Lázně in the future. Kind regards, in the future. Kind regards, Klara Swissôtel Mariánské Lázně

Customer review rating 5.0/5

Emirhan O. Families - Confirmed reviews ALL

It was very nice clean hotel and very nice big rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Swissotel team

Customer review rating 5.0/5

Hans S. Couples - Confirmed reviews ALL

We only stayed one night and will most certainly return. We look forward to taking advantage of your spa offerings in future. This hotel is a wonderful addition to the Accor family of hotels.

Dear Guest, Thank you for your visit and for such a positive review of Swissôtel Mariánské Lázně. It is rewarding to hear that you enjoyed our breakfast selection and found our service and accommodation to be of a high standard. We are pleased to be a part of your journey and to represent the Accor family in Mariánské Lázně (Marienbad). We look forward to welcoming you back soon to experience our spa facilities. Warm regards, Guest Relations Team Swissôtel Mariánské Lázně

Customer review rating 5.0/5

Yana V. Friends - Confirmed reviews ALL

Everything was great: rooms, breakfast, spa. Very friendly and helpful employees.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Swissotel Team

Other web-users rate our hotel

  • 20 reviews 7.9/10 Location
  • 75 reviews 8.9/10 Room
  • 118 reviews 9.4/10 Service
  • 88 reviews 9.8/10 Vibe
  • 75 reviews 8.1/10 Wellness Area
  • 62 reviews 9.6/10 Breakfast
  • 49 reviews 6.1/10 Food
  • 48 reviews 9/10 Amenities

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