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ibis Plzen Hotel 3 stars

Customer review rating 4.5/5 2,251 reviews

ibis Plzen
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+ 18 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Plzen

Univerzitni 65
30100
plzen
czech republic

Tel: +420377887777

Fax: (+420)377887888

Check-in from 14h00

Check out up to 12h00

  • CAN PLZEN :  15 BORSKA POLE TESLOVA

  • TRAM NR 4 / BUS :  4 /30 BORY-BUS NR24/30

  • By plane

    LETISTE PRHA VH At 90km / 55.92 miles

  • By plane

    PRAHA RUZYNE At 95km / 59.04 miles

  • By train

    PLZEN HLAVNI NADR. At 4km / 2.49 miles

GPS :49.725279, 13.32734

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Ibis Kitchen is a modern fresh concept of restaurant offering local and international cuisine in a very friendly atmosphere.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

The Lobby bar is here for you to enjoy a cup of coffee or a drink with your friends or business partners.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 35 m²

  • Maximum capacity: 32 people

Find out more

Our guest reviews for
ibis Plzen

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,251 reviews

tripadvisor

TripAdvisor Rating 4.0/5

323 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A move forward

TripAdvisor rating 4.0/5

2020lukass Business - 23/06/2020 TripAdvisor review

The recent reconstruction of the hotel lobby, bar and restaurant helped a lot. As I stay in this hotel reguarly I like to enjoy the new environment that shifted this part of the hotel from 3* to 4* in my opinion. The service by the staff despite the limited capacity was excellent.

Dear Mr. Lukas, thank you for your nice review. We really appreciate that you have chosen our hotel for your stay in Pilsen. If there's anything else you would appreciate during your next stay, please share your idea with us. We hope to see you soon again. Sincerely, Dominik Hajžman Front Office Manager

good location

Customer review rating 4.5/5

Michal Z. Business - 07/03/2020 Confirmed reviews ALL

My room was good, bathroom excellent. Just having a little problem with a/c but doent matter for me. Mainly there is just small TV with not much programs. Wifi super, room super, bathroom super, breakfast 100 procent worth, personal also awesome.

Vážený pane Zemane, děkujeme Vám za pozitivní komentáře k Vašemu pobytu u nás v hotelu ibis Plzeň. Jsme velice rádi, že jste si pro Váš pobyt vybral právě náš hotel. Váš feedback budeme sdílet se členy týmu a věřím, že pro ně bude velkou motivací nadále pokračovat v kvalitních službách. Pokud by existovalo něco, co by Váš příští pobyt udělalo ještě o kousek příjemnějším, neváhejte se na nás prosím s Vaší myšlenkou obrátit. Ještě jednou mockrát děkujeme a přejeme Vám hezký den. S uctivým pozdravem, Dominik Hajžman Front Office manager

halfway point

Customer review rating 4.5/5

Jozef Business - 12/02/2020 Confirmed reviews ALL

I used your hotel as a stoppage on my way back from business trip. You have nice personnel, nice rooms and restaurant. I expected better quality of beer, as hotel is situated in Pilsen.

Dear Mr. Sedlák, thank you very much for your comments regarding to your stay in our hotel. We really do appreciate that you have chosen our hotel for your stay in Pilsen. We will share your comments with our team and do our best to improve our service until your next visit. If there's anything else that we could do for you and what could make your next visit experience even better, please let us know what would it be. One more time thank you Mr. Sedlák and we are looking forward to see you soon again! Sincerely, Dominik Hajžman Front Office Manager

5 Star Service

Customer review rating 4.5/5

Anonym Couples - 25/01/2020 Confirmed reviews ALL

Every time there is a warm welcome from the staff and a good service you can really call service at its best

Sehr geehrte Frau H., vielen Dank für Ihre Anmerkungen. Das freut uns sehr, dass Sie bei uns so zufrieden waren. Falls wir könnten noch etwas verbessern, bitte geben Sie uns Bescheid was könntet Ihre nächste Aufenthalt noch toller machen. Noch einmal vielen vielen Dank Frau H. und wir freuen uns Sie bei uns bald wieder begrüssen zu können. Mit Herzlichen Grüssen, Dominik Hajzman Front Office Manager

Basic but very functinal and good service

Customer review rating 4.5/5

Henrik Business - 11/12/2019 Confirmed reviews ALL

Very kind and helpfull frontdesk and all personel. Thanx to all the personel!

Dear Henrik, we are sincerely thankful for your kind words. The pleasure was all ours. :) Looking forward to welcoming you back again soon, Honza & the team of Ibis Pilsen
Customer review rating 4.5/5

Tom Business - 27/11/2019 Confirmed reviews ALL

Super nice receptionist!!!

Dear Tom, thank you so much for your feedback and your stay at IBIS Plzen. I am happy to see not to be only one appreciating my colleagues. many thanks & nice festive season, Linda Schneiderwindova general manager

good front desk service; room cleaning somewhat sloppy

Customer review rating 4.5/5

Mike P. Business - 25/10/2019 Confirmed reviews ALL

Very positive front desk experience; competent and friendly staffer. The room cleaning was somewhat sloppy. While the sheets were changed, tea was not replenished, nor was the tea cup rinsed/serviette replaced. More toiletries would be welcome.

Dear Mike, thank you very much for feedback and your stay at IBIS Plzen. I am very sorry to hear that your room was not cleaned attentively and therefore left bad impression about our hotel. Mistakes do happen, please accept my apology - we will do our best to avoid it in the future. Thank you once more & all the best Linda Schneiderwindova general manager

everything is OK but the breakfast could be much better

Customer review rating 4.5/5

Franc Business - 18/10/2019 Confirmed reviews ALL

good location, excelent staff, good rooms,.....no complaint

Dear Franc, thank you very much for your stay and your feedback. What would make you happy to find on the breakfast buffet? Are there any suggestions you would like to give us? WE will be very happy to have the inspiration to make our guests feel comfortable and enjoying their stay.... many thanks in advance & thank you for sharing all the best, Linda Schneiderwindova general manager

I guess its ok

Customer review rating 4.5/5

Simon P. Friends - 17/10/2019 Confirmed reviews ALL

I will say the staff was very cordial and ready to give a great service but the problem lays with room sizes

Dear Mr. p., thank you very much for your stay at IBIS Plzen and your time dedicated to your feedback - we are very grateful for it. I am happy to hear that the team did their best to make your stay comfortable but to tell the truth we are not fine with "i guess it's ok" - we strive for more and i am sure you understand it :-) Unfortunately we have no influence about the room size but i would be very happy to have your suggestions and ideas what could improve your experience in Plzen. thank you once more & my best wishes, Linda Schneiderwindova general manager

excellent!

Customer review rating 4.5/5

Frank B. Solo - 12/10/2019 Confirmed reviews ALL

excellent

Dear Frank, you are EXCELLENT ;-) thank you once more for your stay at IBIS PLZEN and you nice feedback, we appreciate it. with my best wishes, Linda Schneiderwindova general manager
Customer review rating 4.5/5

Stepan Business - 11/10/2019 Confirmed reviews ALL

The good and reliable choise for business trips. Standard, clean rooms and mostly friendly staff.

Mily Stepane, dovolte mi Vam jeste jednou podekovat za Vas pobyt v IBISu Plzen a uprimne hodnoceni, velmi si toho vazim. Vidim, ze stale mame jeste prostor pro zlepseni a proto budu moc rada pokud s nami budete sdilet vice Vasich postrehu - at jiz prostrednictvim emailu ci behem osobniho setkani pri Vasem dalsim pobytu (doufam, ze jeste bude nejaky). Rada tak pripadne zustavam k dispozici. jeste jednou Vam velmi dekuji a preji krasne podzimni dny, Linda Schneiderwindova general manager

ok

Customer review rating 4.5/5

Anonymous Business - 11/10/2019 Confirmed reviews ALL

Nice hotel, looks like some refurbishment is necessary, especially in bathromm/shower. Fan/whistling noise from air conditioning (even when switched off) was audible the whole night. Breakfast was good, waffles were dried like one day old. Prize was fair.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Plzen. However, it is apparent, that there is still some room for improvement. For your next stay, I would like to offer you one of our custom furnished room made in the 'My Room' project by our own creative staff. I am sincerely sure, that either of these rooms will surely take your breath away! :) We are eagerly looking forward to welcoming you to our hotel once again! Sincerely, Honza FRONT OFFICE

Always feel at home

Customer review rating 4.5/5

Masakazu N. Business - 09/10/2019 Confirmed reviews ALL

IBIS Plzen hotel always trying to allocate my favorite room for my stay. This time was with my family and we appreciated a lot. They did try to make sunny up egg for me every morning. Thank you. Of course I pushed my UK customer also to stay with IBIS hotel this time.

Dear Masakazu N., thank you, thank you, thank you! <3 We really love you at IBIS Plzen and we are looking forward to host you again and again (hopefully soon). with my best wishes & many thanks Linda Schneiderwindova general manager

Good stays

Customer review rating 4.5/5

Anonymous Business - 27/09/2019 Confirmed reviews ALL

Very good experience. Conference package was very extended.

Dear Mr. S., thank you for rating. We take your comments into consideration and work to improve our services. I strongly believe that on your next visit we will be able to prove that the guest rating is an important indicator for us and we do not take it lightly. With best regards František Vltavský - sales manager

Pleasant and comfortable

Customer review rating 4.5/5

Neil J. Business - 23/09/2019 Confirmed reviews ALL

Superb customer client interface...friendly staff who are willing to engage and make the stay personal and relaxing. Menu is basic but sufficient. Comfortable rooms, staff try to make sure there is tea/coffee making to hand. Not complicated, very relaxed.

Dear Mr. J., thank you for rating. We are pleased that you were satisfied with our services. We will continue our efforts to improve the quality of our services. We will be pleased if we can demonstrate this on your next visit. Yours sincerely František Vltavský - sales manager

Nice and Clean

Customer review rating 4.5/5

Rikard Business - 20/09/2019 Confirmed reviews ALL

Nice and clean Hotel with friendly staff, the location is in an industrial area so if you sent to stay downtown plzen, choose something else.

Dear Mr. L., thank you for rating. We will work on improving your recommendations. The location of the hotel is a very difficult thing to influence. However, we can arrange convenient transportation to the city center, or you can use public transport, the stop is directly opposite the hotel entrance. I firmly believe that at your next visit you will be satisfied at least as now. Best regards František Vltavský - sales manager

Ok

Customer review rating 4.5/5

Shari Business - 07/09/2019 Confirmed reviews ALL

Staff is always friendly and helpful, that’s why I stay. But there were some minor irritations. Hair dryer was broken but worked, shower did not drain properly, and despite air conditioning set at a very cool level, room was still hot.

Dear Sharon, many thanks for your review and feedback - well, ok is not good enough we both know and especially what we aspire for - point taken, no excuses. It would be a great help to have any inspiration or suggestion for any dishes or cuisine that could make you happy. I am at your disposal anytime, the more if anything is not fine during your stay - please do not hesitate to let me know so we can fix it instantly. many many thanks - for your stay, loyalty a feedback. Linda general manager

Good service, good hotel

Customer review rating 4.5/5

J.n. Business - 06/09/2019 Confirmed reviews ALL

Friendly staff, quick service, good breakfast, clean rooms.

Dear Jochen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petr Gronka, deputy manager

Great stay :)

Customer review rating 4.5/5

Bartosz Solo - 25/08/2019 Confirmed reviews ALL

Very nice and helpfull staff :) ( excelent check in and check out) ,tasty breakfast

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Plzen. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Petr Gronka, deputy manager + IBIS team

One of our favouriet IBIS hotels - Friendly, comforable and fresh

Customer review rating 4.5/5

David Couples - 19/08/2019 Confirmed reviews ALL

Plesant and freindly welcome, great to dine outside and a very comfy room

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis Plzen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, František Vltavský - sales manager
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