Mercure Palanga Vanagupe Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 385 reviews

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Mercure Palanga Vanagupe Resort - Image 1
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Mercure Palanga Vanagupe Resort - Image 3
Mercure Palanga Vanagupe Resort - Image 4
31 Vanagupe street, LT-00173 PALANGA, Lithuania

Description

Hotel extras

  • Quiet location close to forests, seaside, dunes and beach.

  • Spa centre with swimming pools, baths and Spa treatments

  • Restaurant, summer terrace, lobby bar and summer pool bar

  • Large multifunctional conference centre for events from 2 up to 500 delegates

  • Outdoor activities available

Our accommodation(s)

Hotel location

Mercure Palanga Vanagupe Resort

31 Vanagupe street
LT-00173 PALANGA
Lithuania

GPS:55.940564, 21.077372

Telephone
Fax +370 460 41199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

VANAGUPE RESTAURANT

Discover a range of European cuisines in our restaurant. You will find flavoursome gourmet meals, many cocktails and wines. Live music will entertain you on Saturday nights. Enjoy grill and a la carte dishes in the fresh air on our summer outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  385 reviews

Customer review rating 5.0/5

Egle R. Families - Confirmed reviews ALL

Too crowded kids pool. But its festival time, so can understand it.

Dear Egle, Thank you for your feedback! We’re happy to hear that you enjoyed the food. We appreciate your understanding regarding the kids’ pool being crowded during the festival period — these times are indeed busier than usual. We hope to welcome you back for an even more relaxing stay in the future. Sincerely Hotel team

Customer review rating 4.0/5

Juris T. Couples - Confirmed reviews ALL

everything was good, room was clean, bed was comfortable, SPA had a great offer of procedures, restaurant was delicious.

Dear Juris, Thank you for your feedback and for sharing your positive experience with us. We’re glad to hear that you had a nice rest and enjoyed the clean room, comfortable bed, SPA procedures, and our restaurant. We hope to welcome you back again and make your next stay even better. With best wishes Hotel team

Customer review rating 3.5/5

Kestutis R. Families - Confirmed reviews ALL

We have stayed at Vanagupė Hotel many times before, but since it was taken over by the new management, “Mercury,” the quality has dropped dramatically. The hotel has clearly lost its 5-star standards. There is no longer any service in the SPA area, which used to be one of the main reasons to choose this hotel. Breakfast is very poor — food is cold, the selection is extremely limited, and overall quality is disappointing. The minibar has been removed completely, and even basic bathroom amenities are provided only if you specifically ask for them. This hotel can no longer be considered a 5-star property. At best, it deserves 3 stars, and even that is questionable.

Dear Kęstuti, Thank you for taking the time to share your feedback and for choosing Mercure Palanga Vanagupe resort Hotel on multiple occasions. We truly value returning guests and are sorry to hear that your recent experience did not meet your expectations. Since joining an international hotel network, we are required to comply with strict safety and hygiene regulations. For this reason, food and beverages can no longer be served in the SPA area unless there is a designated and certified catering zone, which unfortunately is not available in that space. Regarding in-room amenities, as part of our sustainability commitment, bathroom amenities are provided upon request to reduce unnecessary waste. The minibar has not been removed — it is stocked based on guest preference and can be arranged at any time by contacting reception. Breakfast is usually one of our strongest points, and we regret that on this occasion it did not meet your expectations. Your comments have been shared with our food and beverage team for further review and improvement. We appreciate your honest feedback, as it helps us continue to improve our services, and we hope to have the opportunity to welcome you again and provide a better experience in the future. Sincerely Hotel management

Customer review rating 5.0/5

Julija N. Couples - Confirmed reviews ALL

Good ergonomiku bez

Dear Julija, Thank you for taking the time to share your feedback. We’re glad to hear that you liked our location, the tea in the room, and the ergonomic bed. We apologize for the inconvenience caused by the parking distance and that the hammam was not working during your stay. Your comments are very important to us and help us improve our services. We hope to have the opportunity to welcome you again in the future and provide an even better experience. With best wishes Hotel team

Customer review rating 4.0/5

Leonid O. Families - Confirmed reviews ALL

Quite well and enjoyable.

Mr. Leonid, Thank you for your feedback! We hope to welcome you again soon. With best wishes Hotel team

Other web-users rate our hotel

  • 50 reviews 8.7/10 Location
  • 112 reviews 8.3/10 Room
  • 97 reviews 8.5/10 Service
  • 95 reviews 8.4/10 Wellness Area
  • 86 reviews 8.7/10 Breakfast
  • 54 reviews 8.6/10 Food
  • 52 reviews 9.2/10 Cleanliness
  • 39 reviews 8.7/10 Vibe

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.