Mercure Palanga Vanagupe Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 766 reviews

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Mercure Palanga Vanagupe Resort - Image 1
Mercure Palanga Vanagupe Resort - Image 2
Mercure Palanga Vanagupe Resort - Image 3
Mercure Palanga Vanagupe Resort - Image 4
31 Vanagupe street, LT-00173 PALANGA, Lithuania

Description

Hotel extras

  • Quiet location close to forests, seaside, dunes and beach.

  • Spa centre with swimming pools, baths and Spa treatments

  • Restaurant, summer terrace, lobby bar and summer pool bar

  • Large multifunctional conference centre for events from 2 up to 500 delegates

  • Outdoor activities available

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 2 zip beds (double or twin)

Photo out of - Classic Room with 2 zip beds (double or twin)

Room with 2 zip beds and balcony. Free WIFI, safe, kettle, bathroom with bath. SPA access is included.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Superior room consists of 2 rooms: bedroom with 2 zip beds and balcony and living room with sofa bed. Free WIFI, safe, kettle, bathroom with bath. This apartment is ideal for a stay with family. SPA access is included.

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Privilege room with 2 zip beds and sofa-bed and spacious sitting area. No balcony. Free WIFI, safe, coffee & tea making facilities and bathroom with bath. SPA access is included.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Double sofa bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Spacious accesible room with 1 double bed, sofa-bed and balcony. Free WIFI, safe, coffee & tea making facilities and bathroom with shower. SPA access is included.

  • Views:

    Forest view

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Privilege Luxe room with 1 king size bed, sofa-bed, spacious sitting area and balcony. Free WIFI, safe, coffee & tea making facilities and bathroom with bath. SPA access is included.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite with 1 king bed and 2 single beds

Photo out of - Executive Suite with 1 king bed and 2 single beds

Executive Suite consists of 4 rooms: spacious living room with balcony, workroom, 1st bedroom with 1 king size bed, 2nd bedroom with twin beds. Free WI-FI, safe, coffee & tea making facilities and bathroom with whirpool bath and shower. SPA access is incl

  • Views:

    Panorama view

Max. number of persons
4
Area
From 125 m² / 1345 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Palanga Vanagupe Resort

31 Vanagupe street
LT-00173 PALANGA
Lithuania

GPS:55.940564, 21.077372

Telephone
Fax +370 460 41199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • PLQ Additional charge
  • PALANGA INTERNATIONAL AIRPORT  Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 98 rooms
  • One room for people with reduced mobility
  • 25 family rooms
  • 98 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Porter

  • Porter

Catering

One Restaurant

2 Bars

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Well-being

Indoor massage stream pool

  • Covered
  • On site

Outdoor heated pool

  • Outside
  • On site

Indoor heated pool

  • Covered
  • On site

Fitness center

  • On site
  • Hammam Additional charge
  • Solarium / UV Additional charge
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge

Sports and leisure

Basketball court

  • Nearby

Basketball court

  • On site
  • On site
  • Enclosed outdoor parking
  • Private

Vehicles

  • Bus parking

Outdoor private parking

Parking information

  • On site
  • Outdoor parking
  • Private

Vehicles

  • Bus parking

VANAGUPE RESTAURANT

Photo out of - VANAGUPE RESTAURANT

Discover a range of European cuisines in our restaurant. You will find flavoursome gourmet meals, many cocktails and wines. Live music will entertain you on Saturday nights. Enjoy grill and a la carte dishes in the fresh air on our summer outdoor terrace.

Cooking style
International
Chef name
Mrs. SAMUILOVIENE Vilma Mrs. SAMUILOVIENE Vilma
Capacity
80
Accessibility
Accessible service
LT-00173 Palanga, Lithuania
Telephone +370 460 41199

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Vegetarian menu

Discover a range of European cuisines in our restaurant. You will find flavoursome gourmet meals, many cocktails and wines. Live music will entertain you on Saturday nights. Enjoy grill and a la carte dishes in the fresh air on our summer outdoor terrace.

POOLSIDE BAR AND TERRACE

Non contractual photo

Head out to our charming poolside bar and enjoy a range of light snacks and drinks. Or make your way to our lobby bar, where you can grab teas, coffees, cocktails and more.

Splendid SPA centre features 2 indoor swimming pools, Princess pool, Jacuzzi, sauna, aromatherapy and steam baths, outdoor summer swimming pool. We offer over 100 body, face treatments and massages, including Ajurveda and Thai treatments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  766 reviews

Customer review rating 5.0/5

Roberta C. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Vigilija B. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Urszula K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Brian V. C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Reda P. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Vigilija B. Couples - Confirmed reviews ALL

The pillows were terrible—hard and uncomfortable—so we got absolutely no sleep that night. Our necks were very sore the next day. When we mentioned the uncomfortable pillows at reception, we were told to bring our own next time. So why would we ever want to stay there again? Breakfast was excellent, with a wide selection, but dinner at the restaurant was awful. Only three tables were occupied when we arrived, yet we were seated in the furthest, darkest corner. The food was tasteless, from the appetizers right through to the main courses. Only the ice cream was tasty, but we found out it was bought elsewhere. The dishes lacked flavor—even basic salt and pepper. With half an hour left before closing, the staff started noisily clearing cutlery and glasses from all the tables, ruining the dining experience. The clearing-up process was long and very loud; it was unpleasant sitting in the restaurant while it was going on. We regret choosing this restaurant for our wedding anniversary.

Customer review rating 4.0/5

Urszula K. Business - Confirmed reviews ALL

The reception staff were very professional and helpful. In the restaurant, however, the staff could smile a little more often. My suggestion would be to provide some information in the rooms highlighting the hotel’s commitment to environmental sustainability and letting guests know that the tap water is safe to drink. By the way, the water is really delicious! I think this could even be used as a nice promotional feature, as it is a simple and positive way to show the hotel’s eco-friendly approach.

Customer review rating 4.5/5

Brian V. C. Business - Confirmed reviews ALL

Great place with friendly staff. Very nice with late check-out (12:00) and late breakfast (11:00). Only negative thing is that check-ind was very long (+30 min.)

Customer review rating 3.5/5

Reda P. Couples - Confirmed reviews ALL

Well located, clean, good breakfast, near the sea. Pleasure personal, beautiful interior, cosy, tidy, clean, good cosmetics. Not comfortable pillows, Princess SPA is not working as it has to.

Customer review rating 5.0/5

Gaudre M. Couples - Confirmed reviews ALL

Comfortable stay, excelent breakfast selection, helpfull and friendly staff, silent neighbourhood.

Dear Gaudre, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your comfortable stay, our excellent breakfast selection, and the friendly and helpful service provided by our team. We’re also glad that you appreciated the peaceful and quiet neighbourhood. It was a pleasure having you as our guest, and we hope to welcome you back again soon! Warm regards, The Hotel Team

Customer review rating 5.0/5

Valentinas L. Couples - Confirmed reviews ALL

I came to the hotel for my shoulder problems to see a massage therapist from Thailand. She solved the problem perfectly. Thank You

Dear Valentinai, Thank you very much for your kind words! We are delighted to hear that our Thai massage therapist was able to help with your shoulder problem and that you are feeling better. It was our pleasure to take care of you, and we truly appreciate your trust. We welcome you back again soon! Sincerely Hotel team

Customer review rating 4.0/5

Salvijus D. Business - Confirmed reviews ALL

Rooms are a little bit old, needs renovation.

Dear Salvijau, Thank you for your feedback. We are pleased to hear that you had a comfortable stay with us. At the same time, we are sorry to learn that the rooms appeared to be in need of renovation. We would like to mention that the room refurbishment was completed approximately 1.5 years ago. Nevertheless, we greatly appreciate your comments, as guest feedback helps us continuously improve and ensure the best possible experience for our visitors. We hope to have the pleasure of welcoming you back again in the future. Sincerely Hotel team

Customer review rating 4.5/5

Saulius S. Couples - Confirmed reviews ALL

It was nice stay

Dear Sauliau, Thank you for your review. We are delighted to hear that you had a nice stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back to Mercure Palanga Vanagupe resort in the future. With warm wishes Hotel team

Customer review rating 5.0/5

Vaida M. Couples - Confirmed reviews ALL

I was celebrating my birthday, that was amazing experiance. We had a great romantic time in here.

Dear Vaida, Thank you for your wonderful review and for choosing to celebrate your birthday with us! 🎉 We are delighted to hear that you had such an amazing and romantic experience. Your kind words mean a lot to our team, and we are truly happy that we could help make your special occasion even more memorable. We look forward to welcoming you back for another unforgettable stay at Mercure Palanga Vanagupe Resort. With best wishes Hotel team

Customer review rating 5.0/5

Monika A. Families - Confirmed reviews ALL

We had a wonderful stay at Vanagupė Hotel. Everything was excellent, from the cleanliness of the rooms to the quality and variety of the food. We especially appreciated the unlimited access to the SPA area and its long opening hours, which allowed us to relax at our convenience. The staff was friendly and professional, and the overall atmosphere was very pleasant. We would definitely recommend this hotel and would be happy to return.

Dear Monika, Thank you for your wonderful review and for choosing Mercure Palanga Vanagupe Resort for your stay. We are delighted to hear that you enjoyed your experience and that our comfortable rooms, cleanliness, food quality, and SPA facilities met your expectations. It is especially rewarding to know that the unlimited SPA access and extended opening hours allowed you to fully relax and make the most of your stay. Your kind words about our team mean a great deal to us. Providing friendly, professional service and creating a welcoming atmosphere for our guests are among our top priorities, and we are pleased that this contributed to a memorable visit. Thank you for your recommendation. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay in the future. Warm regards, Hotel team

Customer review rating 5.0/5

Saulius Z. Families - Confirmed reviews ALL

Nice hotel,helpful staff.

Dear Sauliau, Thank you for your kind review! We are delighted to hear that you enjoyed your stay and appreciated our hotel and helpful staff. Your feedback means a lot to us, and we hope to welcome you back to Mercure again soon. Sincerely Hotel team

Customer review rating 3.5/5

Diana J. Families - Confirmed reviews ALL

very poor communication with reception staff (verbal and written), very limited SPA options, not even proper swimming pool. The breakfast very disappointing! Comparing with time when hotel was Vanagupe, breakfast choice went down 5 times; no eggs choice,no fresh juice, coffee only from machine with long queue, lack of desserts.

Dear Diana, Thank you for taking the time to share your feedback. We are sincerely sorry that your experience did not meet your expectations on this occasion. We were particularly surprised by your comments regarding communication with our reception team. Our staff regularly receive positive feedback for their professionalism, friendliness, and attentiveness, and many guests highlight our team as one of the hotel's strengths. Therefore, we are truly sorry that your experience was different. It is possible that there was an unfortunate misunderstanding or communication issue during your stay, and for that we sincerely apologize. We would also like to mention that breakfast is one of the areas we take great pride in. We continuously strive to offer a wide and varied selection of dishes to suit different tastes and dietary preferences. We regret that the breakfast offering did not meet your expectations and did not compare favorably with your previous experiences. Regarding our SPA facilities, we offer a broad range of treatments and wellness services. It is possible that during your stay some of the most popular appointment times were already fully booked, which may have created the impression of limited availability. Nevertheless, we appreciate this feedback, as it helps us better understand how our services are perceived by our guests. Thank you once again for your comments. We value all guest feedback and hope to have the opportunity to welcome you back in the future and provide a much more enjoyable experience. Sincerely Hotel team

Customer review rating 4.5/5

Jovita A. Couples - Confirmed reviews ALL

Enjoyed a very pleasing stay - very nice and comfortable rooms with all necessary amenities, nice spa area and delicious food both at breakfast and dinner.

Dear Jovita, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us and appreciated the comfort of our rooms, the SPA facilities, and the quality of our food offerings. It is especially rewarding to know that both our breakfast and dinner contributed positively to your experience. Your kind words about our comfortable accommodations and relaxing atmosphere mean a great deal to our team, who strive every day to provide memorable experiences for our guests. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Hotel team

Customer review rating 4.5/5

Ruta S. Couples - Confirmed reviews ALL

Clean room, comfortable bed, very delicious breakfast, charismatic bartender and all staff.

Dear Rūta, Thank you for your wonderful review! We are delighted to hear that you enjoyed our service, clean and comfortable rooms, delicious breakfast, and the warm hospitality of our team. Your kind words mean a lot to us, and we will be sure to share them with our bartender and the entire staff. We look forward to welcoming you back to Mercure Palanga Vanagupe resort soon! Warm regards, Hotel team

Customer review rating 4.0/5

Laimis B. Couples - Confirmed reviews ALL

Good breakfast, nice, spacy room still poor fitness center

Mr. Laimi, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our spacious room and breakfast. Regarding the fitness center, we would like to note that it is equipped with all the essential exercise equipment required for a basic workout. Unfortunately, the size of the facility is limited by the available space within the hotel. Nevertheless, we continuously strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your comments and hope to welcome you back again soon. Sincerely Hotel team

Customer review rating 5.0/5

Martin M. Business - Confirmed reviews ALL

All according to standard

Dear Martin, Thank you for your wonderful feedback! We are delighted to hear that your stay was fabulous and that everything met your expectations and our standards. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We truly hope to have the pleasure of welcoming you back for another excellent stay in the future! Warm regards, Hotel team

Customer review rating 4.0/5

Andrejus S. Families - Confirmed reviews ALL

Tasty food, clean room, very nice breakfast. Toilet door hand need to be replaced

Dear Andrejau, Thank you for your kind feedback. We are glad you enjoyed the tasty food, clean room, and breakfast. We also appreciate you bringing the issue with the toilet door handle to our attention. We will make sure it is checked and replaced. We hope to welcome you again soon! Sincerely Hotel team

Customer review rating 3.5/5

Ruta R. Business - Confirmed reviews ALL

The price of the services does not match the quality. The interior is very uncomfortable.

Mrs. Rūta, Thank you for taking the time to share your feedback and for your 7/10 rating. We are sorry to hear that you felt the price did not fully match the quality and that the interior was not to your taste. At the same time, we would like to note that comfort and convenience are among the strengths of our hotel, frequently appreciated by many of our guests. We truly value your comments and will continue working to improve the guest experience. With best wishes Hotel team

Customer review rating 4.5/5

Mazvydas J. Families - Confirmed reviews ALL

Everything went smooth, but we really missed fried eggs at breakfast.

Dear Mažvydai, Thank you very much for your wonderful 90/100 rating and kind feedback! We’re delighted to hear that everything went smoothly during your stay. We also appreciate your suggestion regarding fried eggs at breakfast and will certainly take it into consideration. We hope to welcome you back again soon! Sincerely Hotel team

Other web-users rate our hotel

  • 72 reviews 8.4/10 Location
  • 158 reviews 7.8/10 Room
  • 143 reviews 8.4/10 Service
  • 126 reviews 8.5/10 Breakfast
  • 80 reviews 6.8/10 Food
  • 72 reviews 8.5/10 Cleanliness
  • 49 reviews 6/10 Amenities
  • 15 reviews 6.8/10 Bar

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