Mercure Klaipeda City 4 stars

Name: Mercure Klaipėda City | Klaipėda Hotels | Accor Hotels - ALL
Address: 28 Sauliu street, KLAIPEDA, 92231, LT
Telephone: +37046490800
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 97 reviews

Best price
guarantee

35 35 photos

30 30 photos

28 Sauliu street, 92231 KLAIPEDA, Lithuania

See rates

Mercure Klaipeda City

Hotel for travellers looking for local and authentic experiences

Mercure Klaipeda City is a perfect hotel for business or leisure, boasting a convenient location in the heart of the city. Newly renovated in modern Nordic style, the Mercure Klaipeda City hotel is set inside a beautiful historic building close to Klaipeda Old Town. Local attractions are right on your doorstep. Palanga International Airport is just 30 minutes away and Klaipeda train station is within walking distance. Central Ferry Terminal is 20 minutes from the hotel, making any onward travel easy.

Guests can dine in the City Port -inspired restaurant, where fresh local produce is served daily. Enjoy Klaipėda seafood and other local specialties in a laid-back atmosphere. In the morning, a plentiful buffet breakfast is a perfect way to start the day. Rooms and suites offer comfy beds, air conditioning, and complimentary Wi-Fi. Guests can also make use of our fully-equipped fitness studio for no extra charge. Visiting for business? Our flexible meeting rooms are ready to host your professional event.

Here you are going to be greeted with a smile, sleep in the most comfortable bed with soft sheets and taste delicious local treats. Pure hospitality, we said. Either is business or leisure trip we will make sure that your stay is nothing short of perfect.

Ernestas Zelenius, Hotel Management

Temporary Closure Notice We would like to inform our valued guests that the hotel will be temporarily closed from January 4th until February 1st, 2026. We look forward to welcoming you back when we reopen on February 2nd, 2026, refreshed and ready to provide you with an exceptional stay. Thank you for your understanding, and we hope to see you soon.

Hotel extras

Close to Klaipėda Old Town
Local train and bus stations nearby
Complimentary Wi-Fi throughout the hotel
30 minutes' drive to Palanga International Airport
Pet-friendly

Our accommodation(s)

Room

Classic room with a double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with a double or twin bed

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Joinable bed(s)
Views: City View or Courtyard View

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with a double or twin bed and balcony

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Joinable bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with a queen bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with a king size bed

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Suite with a kingsize bed and a sofa

4 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Comfortable Family Suite with a king size bed and a sofa in a 2 different spaces

4 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Corner Room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with a double or twin bed and balcony

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Joinable bed(s)
Views: City View
Most of the accommodation: Balcony
Accessible room

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Klaipeda City

28 Sauliu street
92231 KLAIPEDA
Lithuania

GPS:55.7165104, 21.1305228

+370 46 490800

+370 46 490815

Railway station
Highway exit
Ferries

TRAIN STATION

Railway station

Access: 500 m / 0.31 mi 10 min walk

Shuttle

Additional charge

Shuttle scheduled

INTERNATIONAL FERRY TERMINAL

Ferries

Access: 5 km / 3.11 mi 10 min drive

E85, A1

Highway exit

Access: 7 km / 4.35 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

CITY PORT RESTAURANT KLAIPEDA

our restaurant brings nautical charm, local produce, best available fresh fish, seafood and prime meats to Klaipeda. Enjoy a hearty buffet breakfast, dynamic lunch and exceptional dinner in the City Port Restaurant.

LOBBY BAR

The hotel lobby lounge bar is the place to meet for drinks, cocktails and light snacks.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 100 m² / 1076.39 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 32

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 97 reviews

TripAdvisor Rating 4.4/5 349 reviews

Wan L. H. Business - 12/18/2025 Confirmed reviews ALL

I returned to this hotel expecting the same high standards I experienced a year ago (welcome letters, fruit plates, etc.), but the experience has really taken a dive. The Room Discrepancy: I specifically booked a room with a balcony, but the room I was given didn't have one. Instead, I got a bathroom with drainage issues; the sink was partially choked and the bathtub partition leaked so badly that I ended up with a pond on the floor after every shower. The TV Issues: The highlight of the stay was the television, which had developed a mind of its own. It would turn itself back on every single time I switched it off. I lived with this electronic ghost for two days before I finally hit my limit. The Service: When I finally requested a room change, I met two very different types of service. Guoda was a total star—empathetic, helpful, and clearly doing her best. Her colleague, however, offered a solution that was truly uncalled for. When I explained the TV was malfunctioning, she looked at me and said: “But you can just take out the power plug and it’s not a problem.” I consider myself a reasonable guest, but being told to crawl around furniture to manually unplug a faulty appliance is not the "service" I paid for. The Verdict: The second room was much better, but I spent a large portion of my trip in a room I didn't book, dealing with maintenance issues and dismissive staff. It’s a shame, as the quality has clearly slipped since my last visit.

Kar M. T. Business - 12/18/2025 Confirmed reviews ALL

Comfortable place with good staff from the reception and breakfast crew.

Erika U. Couples - 11/7/2025 Confirmed reviews ALL

Nice and cosy room! Lobby area is very warm and welcoming, receptionist was very lovely. Rooms and hotel itself was very clean and smelled fresh, everything was very well maintained! Definitely will be back in the future.

Agne K. Families - 11/4/2025 Confirmed reviews ALL

Lovely hotel, comfy beds, tasty breakfast. One bed was not made for us on arrival and had to go to reception to advise as over the phone noone picked up (been trying to call several times), but thats not a big deal. Enjoyed our stay. Would definitely come back.

Anthony D. Couples - 10/9/2025 Confirmed reviews ALL

Our stay was the night of October 1. When awarding points, you put them in as if we stayed October 4. We were actually staying in Novotel Vilnius on the 3 and 4 October. The all program will not award points for 2 hotels on the same night so this error has blocked the award of points from the Novotel, the weekend bonus award, plus the 2 nights credit I need to renew my Silver status. I have written to customer care with no response, so this error has become an annoyance and waste of my time.

Dear ANTHONY D., Thank you for taking the time to tell us about your experience at the Mercure Klaipeda City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Klaipeda City

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

115 reviews 9.4/10 Location
184 reviews 8.3/10 Room
110 reviews 7.2/10 Service
5 reviews 6.5/10 WiFi
121 reviews 8.9/10 Comfort
112 reviews 8.7/10 Breakfast
58 reviews 8.2/10 Cleanliness
38 reviews 8.4/10 Vibe

7 reviews 9/10 Location
16 reviews 8/10 Room
8 reviews 6.7/10 Service
10 reviews 8.7/10 Comfort
6 reviews 8.7/10 Breakfast

6 reviews 9.1/10 Location
9 reviews 7.9/10 Room
6 reviews 8.9/10 Breakfast
5 reviews 9.1/10 Comfort

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Our other establishments nearby

Mercure Palanga Vanagupe Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 (352 reviews)

At 25.162 km

See the hotel

All our hotels in Klaipeda

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Klaipeda City 4 stars

Description

Hotel extras

Our accommodation(s)

Classic room with a double bed

Superior room with a double or twin bed

Superior room with a double or twin bed and balcony

Privilege room with a queen bed

Privilege room with a king size bed

Junior Suite with a kingsize bed and a sofa

Comfortable Family Suite with a king size bed and a sofa in a 2 different spaces

Superior room with a double or twin bed and balcony

Hotel location

Access and transport

Hotel services

CITY PORT RESTAURANT KLAIPEDA

LOBBY BAR

Breakfast

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby