Mercure Klaipeda City 4 stars

Customer review rating (ALL Rating) 4.5/5 94 reviews

Mercure Klaipeda City - Image 1
Mercure Klaipeda City - Image 2
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Description

Hotel extras

  • Close to Klaipėda Old Town

  • Local train and bus stations nearby

  • Complimentary Wi-Fi throughout the hotel

  • 30 minutes' drive to Palanga International Airport

  • Pet-friendly

Our accommodation(s)

Hotel location

Mercure Klaipeda City

28 Sauliu street
92231 KLAIPEDA
Lithuania

GPS:55.7165104, 21.1305228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CITY PORT RESTAURANT KLAIPEDA

our restaurant brings nautical charm, local produce, best available fresh fish, seafood and prime meats to Klaipeda. Enjoy a hearty buffet breakfast, dynamic lunch and exceptional dinner in the City Port Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  94 reviews

TripAdvisor Rating  4.4/5  349 reviews

Customer review rating 5.0/5

Erika U. Couples - Confirmed reviews ALL

Nice and cosy room! Lobby area is very warm and welcoming, receptionist was very lovely. Rooms and hotel itself was very clean and smelled fresh, everything was very well maintained! Definitely will be back in the future.

Customer review rating 4.5/5

Agne K. Families - Confirmed reviews ALL

Lovely hotel, comfy beds, tasty breakfast. One bed was not made for us on arrival and had to go to reception to advise as over the phone noone picked up (been trying to call several times), but thats not a big deal. Enjoyed our stay. Would definitely come back.

Customer review rating 1.5/5

Anthony D. Couples - Confirmed reviews ALL

Our stay was the night of October 1. When awarding points, you put them in as if we stayed October 4. We were actually staying in Novotel Vilnius on the 3 and 4 October. The all program will not award points for 2 hotels on the same night so this error has blocked the award of points from the Novotel, the weekend bonus award, plus the 2 nights credit I need to renew my Silver status. I have written to customer care with no response, so this error has become an annoyance and waste of my time.

Dear ANTHONY D., Thank you for taking the time to tell us about your experience at the Mercure Klaipeda City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Klaipeda City

Customer review rating 5.0/5

Christopher W. Families - Confirmed reviews ALL

Mercure have been amazing all the way from the initial emails before we arrived, to welcoming us and looking after us until we left! If you have a new born baby, these people are here to help you! Also, the food here was absolutely delicious. Things like seabass cooked in honey and ginger or plum pie for dessert. The beds are really comfortable and the catering staff are very involved and good at what they do, working around the clock for us. Thank you Mercure <3

Dear Christopher W., We very much appreciate your comments regarding your stay at the Mercure Klaipeda City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Team

Customer review rating 5.0/5

Stepan B. Business - Confirmed reviews ALL

A very nice hotel with all one needs, a very good breakfast, good internet connection, good beds and all the accessories in the rooms. Very central. 1 min walk to the bus stop in the central street. A supermarket nearby.

Dear Stepan B., We very much appreciate your comments regarding your stay at the Mercure Klaipeda City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Team

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Other web-users rate our hotel

  • 115 reviews 9.3/10 Location
  • 184 reviews 8.5/10 Room
  • 110 reviews 7.5/10 Service
  • 5 reviews 8.1/10 WiFi
  • 122 reviews 8.9/10 Comfort
  • 115 reviews 8.4/10 Breakfast
  • 57 reviews 8.2/10 Cleanliness
  • 37 reviews 8.4/10 Vibe

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Mercure Palanga Vanagupe Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 (333 reviews)

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