Grand Mercure Bangkok Atrium 5 stars

Customer review rating (ALL Rating) 4.3/5 1,405 reviews

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Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,405 reviews

TripAdvisor Rating  4.5/5  3,472 reviews

Certificate of excellence 2024

Genius

TripAdvisor rating 5.0/5

Javed I TripAdvisor review

Siri and bell team. She is good guide..she provided trip pataya ...I had wonderful experiences. Today she arranged shuttle to shopping Mall...she helping me to find some surgery supplies for my personal use...she is having good interpersonal communication qualities.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are thrilled to hear that you had such a wonderful experience during your stay with us and that our team, especially Siri and the bell team, contributed to making your visit memorable. It’s fantastic to know that Ms. Siri was able to assist with your trip to Pattaya, the shuttle to the shopping mall, and even helping you find the supplies you needed. Her excellent interpersonal skills and dedication to providing exceptional service are truly appreciated. We are incredibly proud to have team members like Siri, and your kind words will certainly be shared with her. We hope to welcome you back soon and continue providing you with excellent service in the future. Best regards, Patcharaporn Crutmuang Guest Experience Manager

Very good

TripAdvisor rating 5.0/5

Pimmy I TripAdvisor review

I come to organize a conferenc at grandmercure atrium bangkok hotel for 3 day banquet staff Khun Tup, Khun Kong, Khun Bear and staff at the restaurant is very nice. Thank you for take care of us. I love all of you. And in the future I think I will come back to use the service here again.

Dear Culture35651898895, Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that your conference experience at Grand Mercure Atrium Bangkok was a success, and that our team, including Khun Tup, Khun Kong, Khun Bear, and the restaurant staff, were able to make your stay memorable. It is always our pleasure to take care of our guests, and we truly appreciate your kind words. We are thrilled to hear that you plan to return in the future, and we look forward to welcoming you back for another exceptional experience. Thank you once again for choosing us, and we hope to see you soon. Warm regards, Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Atrium Bangkok

Exceptional Service and brand new facilities

TripAdvisor rating 5.0/5

Grace T TripAdvisor review

Amazing service! We are here for an international forum with participants from all over Asia. The days were long but we are very happy with the conference. The air-condition is good, breaks are very tasty and the systems are working properly. The hotel facilities are very new too. 
I am exceptionally grateful for the hotel staff, led by K’Tup and N'Kong, who made sure all our needs are swiftly met with a smile! Thank you to Khun Bear for handling our myriad of technical issues as well.

Dear Valued Guest F2531MEgracet, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had a positive experience during your stay and that our facilities and services met your expectations, especially during such an important event. We are particularly grateful for your kind words about our team members, K’Tup, N'Kong, and Khun Bear. We take great pride in providing exceptional service, and it is rewarding to know that they were able to assist you promptly and with a smile. Your recognition of their efforts will certainly be shared with them. We truly appreciate your feedback and look forward to welcoming you back for another seamless experience at our hotel. Please do not hesitate to reach out if there is anything else we can assist with for your future visits. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Location was a bit negative

Customer review rating 5.0/5

Juned S. Solo - Confirmed reviews ALL

Excellent customer service and staff specially bowie and pim at front desk was helpful

Great stay and kind staff

TripAdvisor rating 5.0/5

Bharani T TripAdvisor review

It was an wonderful experience with the Grand Mercure Atrium Bangkok hotel stay and hospitality, the support staffs are so kind and especially thanks to Mr. TUP for his great service and guidance during my travel days. I would recommend all to prefer this hotel during their bangkok visit

Dear Bharani T, Thank you for your kind words and for choosing to stay with us at Grand Mercure Atrium Bangkok. We are thrilled to hear that you had a wonderful experience and that our team, especially Mr. Tup, made a positive impact on your stay. Your recommendation means a great deal to us, and we truly appreciate your feedback. We will be sure to pass on your thanks to Mr. Tup and the rest of our team for their exceptional service. We look forward to welcoming you back on your next visit to Bangkok and are committed to providing you with another outstanding experience. Warm regards, Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Atrium Bangkok

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Other web-users rate our hotel

  • 884 reviews 7.1/10 Location
  • 1,494 reviews 7.2/10 Room
  • 1,646 reviews 8.1/10 Service
  • 25 reviews 8.9/10 WiFi
  • 668 reviews 7.7/10 Breakfast
  • 634 reviews 4.7/10 Vibe
  • 527 reviews 6.9/10 Cleanliness

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