Mercure Baku City 4 stars

Customer review rating (ALL Rating) 4.4/5 331 reviews

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Description

Hotel extras

  • Unique design using national carpets

  • Convenient geographical location

  • First class restaurant

  • The presence of a large number of connecting rooms

  • Free WiFi

Our accommodation(s)

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Room 1

Hotel location

Mercure Baku City

119 Ismayil Bey Gutgashinli, Yasamal Disctrict
AZ1100 BAKU
Azerbaijan

GPS:40.376052, 49.81998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  331 reviews

Customer review rating 2.0/5

Maryna K. Business - Confirmed reviews ALL

Dear Maryana K., Thank you for sharing your feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the noise and vibrations from the restaurant during the weekend. We understand how important a peaceful environment is, especially for our business travelers who need to rest after a long day. Please accept our apologies for the disturbance you experienced. Your comments have been shared with the relevant departments and management team for review, as guest comfort and satisfaction are our top priorities. We truly appreciate your valuable feedback and hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future. Kind regards, Gurshad Novruzlu Front Office Manager Mercure Baku City Hotel

Customer review rating 5.0/5

Kate R. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gurshad Novruzlu Front Office Manager

Customer review rating 5.0/5

Vladimir B. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gurshad Novruzlu Front Office Manager

Customer review rating 5.0/5

Elnur Couples - Confirmed reviews ALL

Dear Mr.Elnur, Thank you very much for your kind feedback. We are delighted to hear that you had a pleasant experience with us. Your special appreciation for Sabuhi is truly valued, and we will be sure to share your kind words with him. We look forward to welcoming you back again soon. Kind regards, Gurshad Novruzlu Front Office Manager

Customer review rating 5.0/5

Kristina P. Solo - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind words. We are delighted to know that you appreciated our friendly service, room cleanliness, and breakfast. It is especially rewarding to hear that your relatives were also impressed with their experience. We truly appreciate your feedback and look forward to welcoming you back to Mercure Baku City Hotel. Best regards, Gurshad Novruzlu Front Office Manager Mercure Baku City Hotel

Other web-users rate our hotel

  • 201 reviews 8.4/10 Location
  • 326 reviews 8.2/10 Room
  • 505 reviews 9.3/10 Service
  • 7 reviews 4.5/10 WiFi
  • 220 reviews 9.4/10 Breakfast
  • 191 reviews 8.1/10 Cleanliness
  • 96 reviews 8.5/10 Vibe

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