Mercure Baku City 4 stars

Customer review rating (ALL Rating) 4.4/5 306 reviews

Mercure Baku City - Image 1
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Description

Hotel extras

  • Unique design using national carpets

  • Convenient geographical location

  • First class restaurant

  • The presence of a large number of connecting rooms

  • Free WiFi

Our accommodation(s)

Hotel location

Mercure Baku City

119 Ismayil Bey Gutgashinli, Yasamal Disctrict
AZ1100 BAKU
Azerbaijan

GPS:40.376052, 49.81998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  306 reviews

Customer review rating 5.0/5

Peter S. J. Solo - Confirmed reviews ALL

Great staff, nice location and view, appreciated the upgrade, food was amazing! Raul and Issa at the desk were so friendly and helpful.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our location, the view, the upgrade, and especially the quality of the food. We are also glad that our front desk team made your stay more comfortable with their friendly and helpful service. Your kind words are truly appreciated, and we look forward to welcoming you back again soon. Warm regards, Gurshad Novruzlu Front Office Manager

Customer review rating 4.5/5

Shivani T. Families - Confirmed reviews ALL

The location of the hotel is in quiet neighbourhood of Baku. Well connected with taxis ferrying quickly to the hotel. Room was nice and big, gave us sufficient space to move around.

Dear Mr T , Thank you for your positive feedback. We are pleased to hear you enjoyed your comfortable stay and appreciated our location and spacious accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Baku City

Customer review rating 4.5/5

Georgii G. Couples - Confirmed reviews ALL

Mercure stuff was great and very helpful. From the beginning we were taken good care of, thanks Elsevan and Fidan for treating us with warm welcome. Breaksfast was decent, the hotel is not new but not too old either. The only downside for us was the uphill location of it. So taxi is the only option to get around the city

Dear Guest, Thank you for your feedback. We are glad to hear that you enjoyed your stay and appreciated our service and breakfast. We hope to welcome you again on your next visit to Baku. Kind regards, Front Office Manager Gurshad Novruzlu

Customer review rating 4.0/5

Richard T. Families - Confirmed reviews ALL

We stayed 2 nights at Mercure Baku. The rooms were clean, spacious and had very good bedding.

Dear Guest, Thank you for your feedback. We hope to welcome you again on your next visit to Baku. Kind regards, Front Office Manager Gurshad Novruzlu

Customer review rating 5.0/5

Alexander M. Friends - Confirmed reviews ALL

Fantastic service and breakfast

Dear Mr.Alexander M., Thank you very much for your kind words. We’re delighted that you enjoyed your stay, especially our service and breakfast. We truly appreciate your feedback and hope to welcome you back to Mercure Baku City soon! Warm regards, Gurshad Novruzlu Front Office Manager Mercure Baku City

Other web-users rate our hotel

  • 175 reviews 8.3/10 Location
  • 282 reviews 8/10 Room
  • 415 reviews 9.1/10 Service
  • 7 reviews 5.9/10 WiFi
  • 189 reviews 9.4/10 Breakfast
  • 158 reviews 8.1/10 Cleanliness
  • 112 reviews 8.5/10 Food
  • 74 reviews 8.6/10 Vibe

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