ibis Baku City 3 stars

Customer review rating (ALL Rating) 4.8/5 1,441 reviews

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Description

Hotel extras

  • Free WiFi

  • 25 minutes' drive from GYD Int'l Airport

  • Easy access to public transportation

  • Breakfast from 6:30 am to 10:00

  • Laundry and ironing services

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Baku City

64, Khojali avenue
AZ1025 BAKU
Azerbaijan

GPS:40.3827581, 49.8752019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

URBANFOOD 74

Gourmet? The URBANFOOD 74 welcomes you every evening to revive your taste buds! With its varied, local Azeri menu and buffet, it will meet all your desires!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,441 reviews

Customer review rating 3.5/5

Giorgi A. Business - Confirmed reviews ALL

Dear Giorgi A., Thank you for taking the time to share your detailed feedback. We're delighted to hear that you appreciated our convenient online reservation process, the option to pay in cash upon arrival, our location, interior, infrastructure, and the helpfulness of our local staff. We sincerely apologize for the aspects of your stay that did not meet your expectations. We're especially sorry that the room assigned to you lacked outward-facing windows, making your stay less comfortable than it should have been. We understand how important natural light and fresh air are for a pleasant experience. We also regret that the TV setup was not satisfactory and that your email before arrival went unanswered. This is not the level of service we strive to provide, and we will review our communication process to ensure inquiries are responded to promptly. Your feedback is invaluable and helps us improve both our facilities and our service. We truly appreciate your comments and hope to have the opportunity to welcome you back for a much better experience in the future. Kind regards, IBIS Baku City Hotel team

Customer review rating 3.5/5

Krishna S. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Regards, Front Office Team

Customer review rating 5.0/5

Amal S. Friends - Confirmed reviews ALL

Dear Amal S., We very much appreciate your comments regarding your stay at the ibis Baku City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Front Office Team

Customer review rating 5.0/5

Gerald G. S. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Front Office Team

Customer review rating 5.0/5

Orkhan M. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Front Office Team

Other web-users rate our hotel

  • 534 reviews 9.2/10 Location
  • 733 reviews 7.6/10 Room
  • 1,019 reviews 8.9/10 Service
  • 30 reviews 9/10 WiFi
  • 510 reviews 8.9/10 Cleanliness
  • 279 reviews 7.5/10 Breakfast
  • 264 reviews 9.6/10 Vibe
  • 117 reviews 7.8/10 Amenities

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