ibis Baku City 3 stars

Customer review rating (ALL Rating) 4.8/5 1,709 reviews

Best price
guarantee
ibis Baku City - Image 1
ibis Baku City - Image 2
ibis Baku City - Image 3
ibis Baku City - Image 4
64, Khojali avenue, AZ1025 BAKU, Azerbaijan

Description

Hotel extras

  • Free WiFi

  • 25 minutes' drive from GYD Int'l Airport

  • Easy access to public transportation

  • Breakfast from 6:30 am to 10:00

  • Laundry and ironing services

Our accommodation(s)

Hotel location

ibis Baku City

64, Khojali avenue
AZ1025 BAKU
Azerbaijan

GPS:40.3827581, 49.8752019

Telephone
Fax +994 12 488 89 98

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

URBANFOOD 74

Gourmet? The URBANFOOD 74 welcomes you every evening to revive your taste buds! With its varied, local Azeri menu and buffet, it will meet all your desires!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,709 reviews

Customer review rating 4.5/5

Patrick P. M. Business - Confirmed reviews ALL

I have stayed many tines. This is a very good hotel who's staff are always helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Front Office Team

Customer review rating 4.5/5

Mark E. Friends - Confirmed reviews ALL

Was in Baku for two nights and the Ibis was the perfect base … taxis are so cheap and easy to get in Baku everywhere is just around the corner… the staff where lovely and the Ibis there while probably nearer the budget end of their offering was just perfect for our stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Front Office Team

Customer review rating 4.5/5

Ali A. Families - Confirmed reviews ALL

Thanks

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Front Office Team

Customer review rating 4.5/5

Ilknur C. Business - Confirmed reviews ALL

i liked the approach of reception team, breakfast team and their smiling faces..

Dear Ilknur C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Regards, Front Office Team

Customer review rating 0.5/5

Saqib S. Couples - Confirmed reviews ALL

It was a very disappointing experience staying there. When I requested a prayer mat, the reception staff informed me that it could only be provided in the morning when housekeeping would be available. This was inconvenient and not the level of service expected. In addition, the room air conditioning was not working when we needed it, which made the stay very uncomfortable. Furthermore, the welcome drink options included coffee, juices, soft drinks, and even alcoholic beverages. However, when I asked for a Red Bull, I was told it was not included. This was quite surprising, especially when more expensive alcoholic drinks were being offered. It did not make sense why a Red Bull could not be provided instead. Overall, it was an unacceptable experience.

Dear Mr. s., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused regarding the prayer mat request. We understand the importance of such amenities and recognize that our response at the time was not aligned with the level of service we aim to provide. Your comments have been shared with our team to ensure better preparedness and flexibility in handling similar requests in the future. We are also very sorry to hear about the issue with the air conditioning in your room. Guest comfort is a top priority for us, and this should have been addressed immediately. We are reviewing this matter with our maintenance team to prevent a recurrence. Regarding the welcome drink selection, we appreciate your perspective. We understand how the situation may have appeared inconsistent and disappointing. Your feedback has been noted, and we will review our welcome drink policy to ensure clearer communication and a more satisfactory guest experience. We truly value your feedback, as it helps us improve our services. We hope you will consider giving us another opportunity to provide you with the comfortable and seamless stay you rightfully expect. Regards, IBIS Baku City Hotel Team

Other web-users rate our hotel

  • 609 reviews 9.2/10 Location
  • 852 reviews 7.6/10 Room
  • 1,174 reviews 8.9/10 Service
  • 31 reviews 9.5/10 WiFi
  • 561 reviews 8.7/10 Cleanliness
  • 310 reviews 9.7/10 Vibe
  • 289 reviews 7.7/10 Breakfast
  • 134 reviews 7.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Baku