ibis Baku City

Customer review rating (ALL Rating) 4.6/5 1,074 reviews

ibis Baku City - Image 1
ibis Baku City - Image 2
ibis Baku City - Image 3
ibis Baku City - Image 4

Description

Hotel extras

  • Free WiFi

  • 25 minutes' drive from GYD Int'l Airport

  • Easy access to public transportation

  • Breakfast from 6:30 am to 10:00

  • Laundry and ironing services

Our accommodation(s)

Hotel location

ibis Baku City

64, Khojali avenue
AZ1025 BAKU
Azerbaijan

GPS:40.3827581, 49.8752019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

URBANFOOD 74

Gourmet? The URBANFOOD 74 welcomes you every evening to revive your taste buds! With its varied, local Azeri menu and buffet, it will meet all your desires!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,074 reviews

TripAdvisor Rating  4.5/5  39 reviews

Well located

Customer review rating 5.0/5

Rash13 Couples - Confirmed reviews ALL

Not first time in this hotel and will not be the last time.

Dear Rashad A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Hasan Dadashov Front Office Supervisor

Customer review rating 5.0/5

Mr. H. Families - Confirmed reviews ALL

I recently had the pleasure of staying at Ibis Hotel Baku, and I must say, it was an exceptional experience. From the moment I walked in, the atmosphere was welcoming and cozy, making me feel right at home. The receptionists Aga, Aslan, Hasan, and Fatima deserve special recognition for their outstanding hospitality. They were incredibly attentive, friendly, and went above and beyond to ensure my stay was comfortable and enjoyable. Their professionalism and warm demeanor truly made a difference. The room was clean, well-maintained, but didn’t have all the amenities I needed... But that’s OK. The hotel's location is also convenient, with easy access to nearby attractions and transportation.Overall, I highly recommend Ibis Hotel Baku to anyone visiting the area. A big thank you to Aga, Aslan, Hasan, and Fatima for making my stay memorable. I look forward to visiting again in the future!

Dear Azimov G., Thank you so much for sharing your detailed feedback about your recent stay at ibis Hotel Baku! We're thrilled to hear that you had an exceptional experience with us and that you felt welcomed and at home from the moment you arrived. We're especially grateful for your kind words about our receptionists, Aga, Aslan, Hasan, and Fatima. Providing outstanding hospitality is at the core of what we do, and it's wonderful to hear that they exceeded your expectations with their attentiveness, friendliness, and professionalism. We apologize for any inconvenience regarding the amenities in your room but are glad to hear that it didn't detract from your overall experience. It's fantastic to know that you found our hotel's location convenient and that you would highly recommend us to others visiting the area. Your recommendation means a lot to us! We will be sure to pass along your appreciation to Aga, Aslan, Hasan, and Fatima for their exceptional service. We can't wait to welcome you back to ibis Hotel Baku in the future for another memorable stay! Warm regards, Front Office Team.

Extremely hot room

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

I understand I ordered a budget room, but the pictures and description when I ordered were misleading. The room was advertised to have air conditioning, it did not, even though I set the ac unit to cold and at the lowest temperature, nothing but hot air came out. The room was blazing hot. When I reserved the room the photos of the room showed a window looking outside, but instead my room had a window looking into the hotel hall. The bed made a lot of noise, and it was impossible to make the room dark, the curtains did a horrible job blocking the light coming in from the window, as the window was inside the hotel. Definitely not worth the price for all the negatives.

Dear Shai B., Thank you for taking the time to share your feedback regarding your recent stay with us. We're truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly valuable, and we appreciate you taking the time to share it with us. We sincerely apologize for the issues you encountered with the room, including the lack of proper air conditioning, the misleading room description and photos, the uncomfortable bed, and the inadequate curtains. This falls short of the standards we strive to uphold, and we understand how frustrating it must have been for you. Please rest assured that we take your feedback seriously and will address these concerns with our team to ensure that improvements are made promptly. We are committed to providing our guests with comfortable accommodations and accurate representations of our rooms. We understand that this experience has left you dissatisfied, and we would like to make it right. If you would be willing to give us another chance, we would love the opportunity to provide you with a more positive stay. Please don't hesitate to reach out to us directly so we can discuss further and make arrangements for your next visit. Once again, we apologize for the inconvenience, and we appreciate your understanding and patience. Warm regards, Front Office Team.

Great Stay at the Baku Ibis City Hotel

Customer review rating 4.5/5

John S. Business - Confirmed reviews ALL

I stayed at the Ibis City Hotel for an extended period and found the hotel and staff great throughout. The Ibis is classed as a "Budget" hotel but despite this it's clean, modern, with an extremely professional group of staff making the experience very pleasing.

Dear John S., We very much appreciate your comments regarding your stay at the ibis Baku City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Team.

Location and staff

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly staff. Thanks to Ali

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Bashir Naghiyev Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 346 reviews 8.5/10 Location
  • 529 reviews 6.9/10 Room
  • 673 reviews 8.9/10 Service
  • 30 reviews 7.6/10 WiFi
  • 270 reviews 9.1/10 Cleanliness
  • 202 reviews 8.2/10 Breakfast
  • 151 reviews 9.6/10 Vibe
  • 120 reviews 8.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Baku