Pullman Cape Town City Centre 5 stars

Customer review rating (ALL Rating) 4.3/5 858 reviews

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Pullman Cape Town City Centre - Image 1
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22 Riebeek Street, Cape Town, Cape Town, 8000 Cape Town, South Africa

Description

Hotel extras

  • Excellent location near popular art galleries, boutique shops, local restaurants, and markets.

  • Just a 10-minute walk from Cape Town International Convention Centre.

  • Free shuttle every hour to the V&A Waterfront.

  • Free Wifi, gym, rooftop pool, multiple on-site restaurants and bars, 24-hour in-room dining.

  • Green Key, Safehotels, and EDGE Green Building Certified.

Our accommodation(s)

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Room 1

Hotel location

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
South Africa

GPS:-33.918988, 18.422313

Telephone
Fax +27 21 467 4001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  858 reviews

Customer review rating 5.0/5

Marilyn M. Couples - Confirmed reviews ALL

Dear Marilyn, Thank you for your kind words regarding your recent stay at Pullman Cape Town City Centre. We are delighted to hear that you enjoyed our services, amenities, and the warm welcome from our team. Your feedback is greatly appreciated. Warm regards, Pullman Cape Town City Centre

Customer review rating 4.0/5

Yoliswa J. Business - Confirmed reviews ALL

Dear Yoliswa, Thank you for your feedback regarding your recent stay. We sincerely apologize for any inconvenience caused by the lack of bath tub options in your room, and we will take your suggestion into consideration for future improvements. We appreciate your comments about the comfort of your accommodations and the friendliness of our staff. We are delighted to hear that Ongezwa, Songezo, and Anathi made such a positive impression during your visit. It is especially rewarding to know that Ongezwa's warm service at breakfast, Songezo's helpful assistance with your luggage, and Anathi's kind and respectful approach to room service contributed to making your stay memorable. As a valued returning guest, it means a great deal to us that our team continues to provide the level of service you have come to expect. I will personally ensure that your wonderful comments are shared with all three Heartists, as recognition like this is truly appreciated. Thank you once again for your loyalty and support. We look forward to welcoming you back to Pullman Cape Town in the near future. Best regards, Pullman Cape Town City Centre

Customer review rating 4.5/5

Tracy P. Couples - Confirmed reviews ALL

Dear Tracy, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, found our team helpful, and appreciated the room upgrade. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman Cape Town City Centre

Customer review rating 5.0/5

Khrystyna S. Business - Confirmed reviews ALL

Dear Khrystyna, Thank you for your kind words regarding our friendly staff and the quality of our hotel. We are delighted that you enjoyed our location and found our services to your satisfaction. Your feedback is greatly appreciated. Best regards, Pullman Cape Town City Centre

Customer review rating 3.0/5

Henau M. Couples - Confirmed reviews ALL

Dear Henau, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience you experienced during your stay, particularly regarding the condition of the mattress. A comfortable and restful sleep is one of the most important aspects of any hotel stay, and we regret that we did not meet your expectations on this occasion. Your comments have been shared with our housekeeping and maintenance teams for immediate review. We are also sorry to learn that the parking arrangements on the podium were not as convenient as expected. We understand the importance of easy and accessible parking, and your feedback will assist us in identifying areas where we can improve the guest experience. Furthermore, we appreciate your comments regarding the visibility of our sustainability initiatives. Sustainability remains a key focus for our hotel, and your feedback highlights an opportunity for us to better communicate our efforts and engage our guests in these initiatives. Thank you once again for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with the high standard of service and comfort that we strive to deliver. Warm regards, Pullman Cape Town City Centre

Other web-users rate our hotel

  • 299 reviews 8.4/10 Location
  • 475 reviews 7.7/10 Room
  • 711 reviews 8.5/10 Service
  • 5 reviews 7.7/10 WiFi
  • 208 reviews 8.1/10 Breakfast
  • 178 reviews 5.5/10 Amenities
  • 168 reviews 8/10 Cleanliness
  • 28 reviews 4.3/10 Wellness Area

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