Pullman Cape Town City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 88 reviews

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Description

Hotel extras

  • Excellent location near popular art galleries, boutique shops local restaurants, and markets.

  • Just a 10-minute walk from Cape Town International Convention Centre.

  • Free shuttle every hour to the V&A Waterfront.

  • Free Wifi, 24-hour fitness center, rooftop pool, and multiple on-site restaurants and bars.

  • Certified Green Key Hotel.

Our accommodation(s)

Hotel location

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
South Africa

GPS:-33.918988, 18.422313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  88 reviews

Good stay, centrally located

Customer review rating 4.5/5

Marko Business - Confirmed reviews ALL

Friendly service minded personnel! A good food!

Well located, does not cater well for vegans

Customer review rating 2.5/5

Nt Business - Confirmed reviews ALL

Check-in was very slow, person at reception not very friendly. All other staff were very friendly though. Room was good, although not all amenities are provided e.g no shower cap or face cloth Kettle plug is very awkward to get to if you want to use the kettle as the coffee maker was plugged in Dinner menu had absolutely no options for vegans and staff were not very aware of what vegan means e.g. chef said they could make the vegetarian pizza as vegan by leaving out the cheese, then it arrives with garlic butter on the base! Previously i was sent a veg curry with cream in it. Breakfast was much better though could also do with some additional option for a vegan even if on request e.g. soya sausage or tofu etc.

Excellent Stay

Customer review rating 5.0/5

Arno Business - Confirmed reviews ALL

I had an excellent stay at the Pullman Hotel in Cape Town. The service was outstanding, and the rooms were clean, spacious, and neatly arranged. It was truly enjoyable.

Dear Arno, We're delighted that you enjoyed the special Pullman touch during your stay! Your satisfaction is our priority, and we can't wait to welcome you back for another exceptional experience soon! Pullman Cape Town

very friendly staff

Customer review rating 4.5/5

Berend Couples - Confirmed reviews ALL

Flexible, and the service at the pool bar has been excellent!

Dear Berend, We truly appreciate your support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do. Pullman Cape Town

Nice stay

Customer review rating 2.5/5

Riccardo Business - Confirmed reviews ALL

The stay was nice, the room was very clean. (10 out of 10) The email and phone communication with the hotel is bad, because I asked twice via email a receipt of a dinner, no one answered. At the phone call, I tried to call different times this number +2…, no one answered. (0 out of 10) So, my average evaluation is 5 out of 10.

Dear Riccardo, We're sorry to hear that your experience fell short of expectations, and we appreciate your feedback. Your comments will be escalated to the senior management. We hope to have the opportunity to welcome you back and provide a better experience next time. Pullman Cape Town

Other web-users rate our hotel

  • 139 reviews 8.8/10 Location
  • 219 reviews 7.3/10 Room
  • 234 reviews 7.7/10 Service
  • 7 reviews 7.1/10 WiFi
  • 94 reviews 7/10 Cleanliness
  • 78 reviews 6.7/10 Breakfast
  • 64 reviews 4.3/10 Amenities
  • 50 reviews 5.6/10 Food

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