Pullman Cape Town City Centre 5 stars

Name: Pullman Cape Town City Centre, Hotel in Cape Town - ALL
Address: 22 Riebeek Street, Cape Town, Cape Town, Cape Town, 8000, ZA
Telephone: +27214674000
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 251 reviews

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22 Riebeek Street, Cape Town, Cape Town, 8000 Cape Town, South Africa

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Pullman Cape Town City Centre

Hotels combining lifestyle and design, for business and leisure

Pullman Cape Town weaves itself into the colorful fabric of its surroundings, situated in the most sought-after location in the bustling city center brimming with vibrant local culture, exquisite international cuisine, and electrifying nightlife experiences. Guests can immerse themselves in the contemporary art galleries, explore boutique shops, and savor the flavors of local restaurants, cafés, and markets. All are conveniently located right on our doorstep along the lively streets of Long and Bree.

The 5-star Pullman Cape Town provides an unmatched blend of prime location, exceptional amenities, and convenience for business and leisure travelers alike. Unwind in one of our 214 stylish and spacious rooms complete with stunning views across the city. Enjoy proximity to top attractions such as Table Mountain, Lion's Head, and the Castle of Good Hope, as well as Cape Town Cruise Terminal and the renowned V&A Waterfront. Pullman Cape Town is the perfect location from which to explore the Mother City.

Cape Town is a must-visit destination for its stunning natural beauty, vibrant culture, and rich history. With a mix of outdoor adventures, beaches, historical landmarks, museums, and lively nightlife, Cape Town offers something for every traveler.

Dear guests, welcome to Pullman Cape Town! We're delighted to have you with us and look forward to providing an exceptional stay. Whether you're here for business or leisure, we hope you enjoy our amenities and prime location in this vibrant city.

Hotel Management

Hotel extras

Excellent location near popular art galleries, boutique shops local restaurants, and markets.
Just a 10-minute walk from Cape Town International Convention Centre.
Free shuttle every hour to the V&A Waterfront.
Free Wifi, 24-hour fitness center, rooftop pool, and multiple on-site restaurants and bars.
Green Key and Safehotels Certified.

Our accommodation(s)

Room

Classic Room with King bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with Twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Twin bed(s)
Views: City View

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with King bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with Twin beds

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Twin bed(s)

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Room with King bed

2 pers. max
32 m² / 344 sq ft

Views: City View

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Family Suite with 2 separate bedrooms

4 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with King bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

From NaN € NaN ZAR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
South Africa

GPS:-33.918988, 18.422313

+27 21 467 4000

+27 21 467 4001

Cape Town Cruise Terminal

Marine terminal

Access: 21 km / 13.05 mi 21 min drive

Shuttle

Additional charge

Shuttle on call

Zeitz MOCAA

Museums

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

Shuttle

Shuttle scheduled

Two Oceans Aquarium

Aquarium

Access: 1.8 km / 1.12 mi 25 min walk / 10 min drive

Shuttle

Shuttle scheduled

Robben Island Ferrry

Tourist attraction

Table Mountain Cable Car

Tourist attraction

Table Mountain

National park

Access: 5.5 km / 3.42 mi 2 hrs 30 min walk / 20 min drive

Shuttle

Additional charge

Shuttle on call

Kirstenbosch Botanical Garden

National park

Access: 13.3 km / 8.26 mi 3 hrs 30 min walk / 40 min drive

Shuttle

Additional charge

Shuttle on call

V&A Waterfront

Shopping centre/mall

Access: 1.2 km / 0.75 mi 15 min walk / 10 min drive

Shuttle

Shuttle scheduled

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

The Stratus Room Restaurant

Overlooking the city skyline, the Stratus Room exudes elegance and sophistication. Natural light washes through the stylish setting making it a sunny and airy destination where you can relax with friends or family over a delicious breakfast buffet.

Konnichiwa

Konnichiwa is a must-visit sushi bar at Pullman Cape Town, just off Bree Street. Led by chef Ernest Tsosane, it serves fresh, made-to-order sashimi, nigiri, and signature rolls in a relaxed setting, perfect for locals and travellers alike.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 107 m² / 1151.737 sq ft
Maximum seats capacity: 110
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 251 reviews

Not Satisfied

Daniel C. Families - 5/13/2025 Confirmed reviews ALL

When i booked for my stay, i had great expectations, you know "5 star". But upon arriving the staff was welcoming and very friendly but there was nothing 5 star about the stay and the rooms, the TV set had limited functionality, meaning no Netflix or any sort.. The bed was far from comfortable, the breakfast was average they did not have many options. Room cleanliness 6 out of 10.. The air conditioning unit was just blowing cold air. the parking for hotel guests is a disaster, the worst i have ever experienced. It is like the hotel part is a side hustle to keep the residence running.. To conclude, me and my family we had a somewhat disappointing experience for such a hefty amount of money. Lastly i think the name Pullman is definitely 5 star.. But the establishment is definitely an easy 3 star.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team Pullman

Excellent hotel and friendly staff

Anonymous Families - 5/2/2025 Confirmed reviews ALL

Had a fantastic stay at the hotel, the staff were very friendly especially Bianca and Kazi at the reception making our stay very comfortable. Kazi went beyond expectations. Only the fitness area needs to be maintained. The equipment is old, no water and towels

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Pullman

Keith Business - 4/29/2025 Confirmed reviews ALL

Chaotic, not good value for money.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team Pullman

Good stay

Margaret Business - 4/29/2025 Confirmed reviews ALL

The hotel is clean, beds are comfortable. However, the set menu from the restaurant was horrible. Radish was bitter.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Team Pullman

Price

Kalpesh D. Business - 4/28/2025 Confirmed reviews ALL

Disappointed that went I booked the price went down by over 1000 rand on the actual weekend. I understand the up and downs of the hotel market and rates but as a gold member disappointed nothing was done about this. I doubt I will be using Accor again

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team Pullman

Web-users rating

Other web-users rate our hotel

166 reviews 8.3/10 Location
266 reviews 7.3/10 Room
331 reviews 7.6/10 Service
7 reviews 5.6/10 WiFi
110 reviews 7.5/10 Breakfast
100 reviews 7.7/10 Cleanliness
89 reviews 4/10 Amenities
14 reviews 1.9/10 Wellness Area

37 reviews 8.5/10 Location
41 reviews 6.9/10 Room
54 reviews 7.8/10 Service
19 reviews 7.2/10 Breakfast
18 reviews 7.8/10 Cleanliness
14 reviews 3.9/10 Amenities
13 reviews 6.2/10 Value
7 reviews 6.1/10 Vibe

7 reviews 7.9/10 Location
32 reviews 7.5/10 Room
35 reviews 7.4/10 Service
12 reviews 3.7/10 Amenities
11 reviews 7.9/10 Cleanliness
9 reviews 7.3/10 Breakfast
8 reviews 6.5/10 Vibe
5 reviews 2.5/10 Wellness Area

13 reviews 8.1/10 Location
24 reviews 6.3/10 Room
35 reviews 7.7/10 Service
13 reviews 7.1/10 Breakfast
10 reviews 8.1/10 Cleanliness
10 reviews 4/10 Amenities
7 reviews 6.4/10 Vibe

7 reviews 8.5/10 Location
14 reviews 7/10 Room
16 reviews 7.6/10 Service
9 reviews 7.3/10 Comfort
5 reviews 7.5/10 Cleanliness

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All our hotels in Cape Town

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.