Novotel Huzhou South Taihu Lake 4 stars

Customer review rating (ALL Rating) 4.0/5 7 reviews

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No. 558 Wanghu Avenue, Bin Hu Street, South Taihu Lake New District, 313000 HUZHOU, China

Description

Our accommodation(s)

Hotel location

Novotel Huzhou South Taihu Lake

No. 558 Wanghu Avenue, Bin Hu Street, South Taihu Lake New District
313000 HUZHOU
China

GPS:30.928735, 120.135297

Telephone
Fax +86 572 298 3186

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  7 reviews

Customer review rating 1.5/5

Yingying R. Business - Confirmed reviews ALL

i asked for invoices, however, there's no my name on it, it was empty in th line of name, and for one of my colleague, the name's wrong, together with my colleagues, we asked for four invoices, and three are wrong...I booked two room two night from Wed to Fri online, in the hotel, they issued me four rooms for night Wed...when i've already arrived in my room and open my suitcase, hotel tells me to change to another room, though same type same size...i cannot book a taxi in front of the hotel, i need to walk to the main road every time...there's no shower gel in my room when i check in, and the day after, there's still no shower gel though there's a room clean already...

尊敬的任女士： 感谢您入住湖州南太湖诺富特酒店！作为我们雅高心悦界会员客人，您的意见与评分对我们很重要，它们是帮助酒店不断提高服务与宾客体验的重要工具。非常的抱歉在您此次入住期间酒店前台员工的服务未能令您满意，为此我们深表歉意！我会加强对于前台员工的业务技能与服务培训，努力为每一位宾客提供高效快捷热心的服务。在您下次入住时，请您与我本人联系，我将与酒店的运营团队为您营造舒适的居停体验。感谢您的反馈，湖州南太湖诺富特酒店期待您的再次光临！ 诚挚的， 白亮 总经理

Other web-users rate our hotel

  • 56 reviews 7.7/10 Location
  • 84 reviews 8.6/10 Room
  • 111 reviews 9/10 Service
  • 84 reviews 9.8/10 Vibe
  • 57 reviews 8.9/10 Amenities
  • 39 reviews 8/10 Cleanliness
  • 34 reviews 8.1/10 Breakfast
  • 5 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.