Mövenpick Zagreb 4 stars

Customer review rating (ALL Rating) 4.6/5 608 reviews

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Mövenpick Zagreb - Image 1
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Mövenpick Zagreb - Image 4
6H 2 Oreskoviceva Str, 10020 ZAGREB, Croatia

Description

Hotel extras

  • Convenient location for corporate stays

  • Restaurant serving local and italian cuisine

  • Meeting and events spaces for up to 180 delegates.

  • Focus on sustainability and environmental care

  • Zagreb Airport 10 minutes away

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior room with a queen size bed

Photo out of - Superior room with a queen size bed

The elegant Superior Queen bed room with an extra long bed with a bedroom bench, invites you to relax and enjoy your stay in our premium hotel.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

The deluxe double room with an extra long kingsize bed with a bedroom bench, will provide you with peace and comfort. In the room there are wide chairs and a table where you can prepare for a business meeting or relax for city centre visit.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The deluxe twin room with an extra long twin zip bed, will provide you with peace and comfort. In the room there are wide chairs and a table where you can prepare for a business meeting or relax for city centre visit.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Joinable bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

The Executive Double Room will provide you with peace, comfort and extra space. In addition to an extra long Kingsize bed with a bedroom bench, there are wide chairs and a table where you can prepare everything you need for a business meeting.

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Designer-created and luxuriously equipped smart-technology Junior Suite will provide you with an ideal balance between comfort and space. It consists of separate bedroom and living room with an extra long Kingsize bed with a bedroom bench.

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mövenpick Zagreb

6H 2 Oreskoviceva Str
10020 ZAGREB
Croatia

GPS:45.759574, 15.98292

Telephone
Fax +385 1 6053 501
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • ZAG Additional charge
  • TUDMAN AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 104 rooms
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • 104 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • 3 parking spaces
  • Parking opened 24/7

  • Parking pricing: 0.44 EUR 0.44 EUR Per unit

Services & equipment

  • Electric car recharging units 11 kVA

Indoor parking

Additional charge

6H 2 Oreskoviceva Str, 10020 Zagreb, Croatia

GPS:45.759574, 15.98292

Parking information

  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7

  • Parking pricing: 12 EUR 12 EUR Per day
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Video surveillance in parking
  • Controled access parking

Outdoor parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

  • Parking pricing: 12 EUR 12 EUR Per day

Services & equipment

  • Intercom

Security

  • Video surveillance in parking
  • Controled access parking

NIKOLAS

Photo out of - NIKOLAS

Nikolas restaurant and bar is an ideal venue for brunches, business lunches or elegant dinners. Inspired by Nikola Tesla and his achievements, we have created a fusion of flavours for you to enjoy.

Cooking style
International
Capacity
60
Accessibility
Accessible service
6H 2 Oreskoviceva Str, 10020 Zagreb, Croatia
Telephone +385 1 6053 500

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Diners Club
  • Visa

Nikolas restaurant and bar is an ideal venue for brunches, business lunches or elegant dinners. Inspired by Nikola Tesla and his achievements, we have created a fusion of flavours for you to enjoy.

Nikolas restaurant and bar offers variety of signature cocktails, premium local and imported wine, and much more. Come and enjoy the cozy atmosphere, which is suitable for business, pleasure or a mix of both, making it the perfect after work destination.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  608 reviews

Customer review rating 5.0/5

Simone U. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.5/5

Yuen L. Business - Confirmed reviews ALL

Dear Mr. Yuen L., Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not fully meet your expectations. We appreciate your comments regarding the in-room amenities, the positioning of the mirror and power outlets, as well as your experience with our dining offers. As a valued ALL Platinum member, your recognition and satisfaction are important to us, and we regret that you felt some aspects of your stay fell short of the expected standard. Your feedback has been shared with the relevant teams for review, as we continuously strive to improve our guests’ experience. We sincerely appreciate your loyalty and hope to have another opportunity to welcome you back for a more comfortable and enjoyable stay. Best regards, The Mövenpick Zagreb Team

Customer review rating 4.0/5

Carlos R. V. Business - Confirmed reviews ALL

Dear Mr Carlos R. V., Thank you for taking the time to share such detailed feedback about your stay with us. We are delighted to hear that you enjoyed our breakfast, restaurant, bar and coffee, and that our team was helpful in assisting you with the issue concerning your shirt. At the same time, we sincerely apologise for the inconvenience caused by the air conditioning on your first night, as well as the condition of the iron and the disturbing noises near the window. We understand how these issues, particularly the noise interrupting your sleep, affected your comfort. Please rest assured that your comments have been shared with the relevant teams for further attention. We truly appreciate your kind words about our team and your understanding, and we hope to have the pleasure of welcoming you back for an even more comfortable and enjoyable stay. Best regards, Team Movenpick Zagreb

Customer review rating 2.0/5

Josipa G. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the unpleasant smell you experienced in your room and for the inconvenience caused during your arrival. We understand how disappointing this must have been, especially after a long journey and while travelling with your pet. We also regret that the directions to your room were not clearly explained by our front desk team, resulting in additional inconvenience with your luggage and your dog. This is not the level of service we strive to provide. Please accept our apologies that your concerns were not addressed appropriately during your stay. Your feedback is important to us, and we will share it with the relevant teams to help us improve both our communication and our guest experience. We are truly sorry that your stay did not meet your expectations, and we appreciate you bringing these matters to our attention. Kind regards

Customer review rating 4.0/5

Nadia M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found our team exceptionally friendly and helpful, as providing warm and attentive service is very important to us. While our location is a little further from the city centre, we are glad that the convenient and affordable public transport nearby made exploring Zagreb easier. We also appreciate your comments regarding the Mövenpick experience, as guest feedback is valuable in helping us continuously improve. We hope to have the pleasure of welcoming you back to Mövenpick Zagreb for an even more enjoyable stay. Kind regards,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.5/5

Yuen L. Business - Confirmed reviews ALL

We have only one bottle of water for the entire duration. The fridge is relatively small. The movable face mirror is relatively high, cater for tall guest. Dinner was not given discount for in house guest and even for Platinum Accor member. Stay was not good.

Dear Mr. Yuen L., Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not fully meet your expectations. We appreciate your comments regarding the in-room amenities, the positioning of the mirror and power outlets, as well as your experience with our dining offers. As a valued ALL Platinum member, your recognition and satisfaction are important to us, and we regret that you felt some aspects of your stay fell short of the expected standard. Your feedback has been shared with the relevant teams for review, as we continuously strive to improve our guests’ experience. We sincerely appreciate your loyalty and hope to have another opportunity to welcome you back for a more comfortable and enjoyable stay. Best regards, The Mövenpick Zagreb Team

Customer review rating 4.0/5

Carlos R. V. Business - Confirmed reviews ALL

I had a very pleasant experience overall. There were two issues. The first was that the AC was not working properly. On the first night, the room was too hot, and I could not bring the temperature down. Even the team at reception couldn't do anything, so I did not have a good night. On the second day, the manager was able to change the settings, and the temperature was resolved. Then there was a problem with ironing my shirt. The iron provided had some dirt on the ironing surface, which I didn't spot, and I was ironing a white shirt, so the dirt spread across it. Luckily, I had a second shirt with me that I was able to use. I informed the team, and they were very helpful. They sent my white shirt for cleaning, which they did clean. I really appreciate that. The room itself was fine, but there were crackling noises that appeared at random times, especially from the window section. They were almost like structural sounds, like pops and cracks, sometimes very low and sometimes very high. So high that they could wake me up, and they did wake me up once or twice in the middle of the night because the crackling was very loud. They felt like structural crackling noises from the structure of the room, and they always came from the window side. The breakfast was lovely. I really enjoyed breakfast. The dinners were really good. I really enjoyed the restaurant, the bar, the coffee, all of that. Everything was enjoyable. So, just a few minor things that could lead to a better experience.

Dear Mr Carlos R. V., Thank you for taking the time to share such detailed feedback about your stay with us. We are delighted to hear that you enjoyed our breakfast, restaurant, bar and coffee, and that our team was helpful in assisting you with the issue concerning your shirt. At the same time, we sincerely apologise for the inconvenience caused by the air conditioning on your first night, as well as the condition of the iron and the disturbing noises near the window. We understand how these issues, particularly the noise interrupting your sleep, affected your comfort. Please rest assured that your comments have been shared with the relevant teams for further attention. We truly appreciate your kind words about our team and your understanding, and we hope to have the pleasure of welcoming you back for an even more comfortable and enjoyable stay. Best regards, Team Movenpick Zagreb

Customer review rating 2.0/5

Josipa G. Solo - Confirmed reviews ALL

There was a horrible smell in the Room probably from some Cleaning products which I later found out on checkout that this was experienced throughout the entire hotel which was not disclosed until then. I literally had to sleep with the window open all night and sprayed perfume to cover the stench. Nothing was offered due to this experience. Also I travelled with My pet and after checkin you would think the front desk after giving me the key would tell me that in order to get to my room that I would need to take the other elevator close to the restaurant. Again remember I have a dog and my bags going up and around only to find out my room was not on the elevator I went on and had to go back to front desk then I get to the room and find this unbearable smell and paid good money to stay there dealing with is. :(

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the unpleasant smell you experienced in your room and for the inconvenience caused during your arrival. We understand how disappointing this must have been, especially after a long journey and while travelling with your pet. We also regret that the directions to your room were not clearly explained by our front desk team, resulting in additional inconvenience with your luggage and your dog. This is not the level of service we strive to provide. Please accept our apologies that your concerns were not addressed appropriately during your stay. Your feedback is important to us, and we will share it with the relevant teams to help us improve both our communication and our guest experience. We are truly sorry that your stay did not meet your expectations, and we appreciate you bringing these matters to our attention. Kind regards

Customer review rating 4.0/5

Nadia M. Couples - Confirmed reviews ALL

I didn’t do my due diligence for this stay and found the hotel a little remote to the centre of Zagreb. The saving grace was that public transport which is super cheap was virtually on the doorstep. It is definitely aimed at the corporate sector doesn’t reflect a Movenpick feel. On the plus side, staff were exceptionally friendly and helpful.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found our team exceptionally friendly and helpful, as providing warm and attentive service is very important to us. While our location is a little further from the city centre, we are glad that the convenient and affordable public transport nearby made exploring Zagreb easier. We also appreciate your comments regarding the Mövenpick experience, as guest feedback is valuable in helping us continuously improve. We hope to have the pleasure of welcoming you back to Mövenpick Zagreb for an even more enjoyable stay. Kind regards,

Customer review rating 4.5/5

Rupashree M. Couples - Confirmed reviews ALL

Comfortable stay though far from the touristy areas.

Dear Rupashree, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petra & Mövenpick Zagreb team

Customer review rating 5.0/5

Pavle C. Solo - Confirmed reviews ALL

Loved it

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.5/5

Nika V. Families - Confirmed reviews ALL

Greetings. the proccess of making a reservatio via phone, took to long. 20 min. Reception desk nice and friendly. Bar staff, now this is something to take a look at, young man working afternoon, shows no interes for guests, needed to ask for everything. I came back in the evening for a drink, the bar was empty, sure thouth he would see me sitting at the table with an empty glass, but no I needed to go to him and ask for a refill, if there was an open bar in the area I would rather go there. Breakfast was ok, offer of cut fruit (pineapple, orange and melon) all of it was bad, for sure it was not freshly cut, was old for sure. Room was clean. Parking works great.

Dear Nika, Thank you for sharing your detailed feedback with us. While we are glad that our reception team made a friendly impression and that you enjoyed our clean rooms and convenient parking, we are deeply sorry for the areas where we fell short during your stay. A 20-minute phone reservation process is far too long, and we are reviewing our booking procedures to ensure better efficiency. Furthermore, the lack of proactive service at our bar and the poor quality of the cut fruit at breakfast do not reflect the standards we hold ourselves to. We have shared your comments directly with our Food & Beverage Manager to address staff training and food fresh-prep protocols immediately. We appreciate your honest feedback as it allows us to make necessary improvements, and we hope to welcome you back to Mövenpick Zagreb for a much better experience in the future. Kind regards, Petra & Mövenpick Zagreb team

Customer review rating 4.5/5

Sohit U. Couples - Confirmed reviews ALL

Newly built building, new features, well maintained, break fast options can be improved.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Jakub M. Solo - Confirmed reviews ALL

I had lovely stay, rooms are up to high standard. Staff is friendly and welcoming. Only short ride by taxi from airport and bus to city centre is right outside. Cannot fault anything.

Dear Jakub, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petra & Mövenpick Zagreb team

Customer review rating 5.0/5

Sonja K. Couples - Confirmed reviews ALL

The hotel was conveniently located for our purposes. Our room was beautiful, modern and very tasteful. Staff at the reception was exceptionally friendly both at check in and out. Parking the car and getting from the garage directly by the lift to the reception is convenient. All in all a very pleasant stay.

Dear Sonja, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petra & Mövenpick Zagreb team

Customer review rating 5.0/5

David G. Business - Confirmed reviews ALL

Surprisingly quiet

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petra & Mövenpick Zagreb team

Customer review rating 3.5/5

Marco C. Solo - Confirmed reviews ALL

my 2nd time there, room is good and clean, but some remarks: - they said me to have free upgraded my room, but last time i had a very big one, with mini bar working and very silent; this time a smallest, mini bar off, and very very noisy; - the wall was so noisy that i heared all the voices in the nearest rooms and even someone watching tv at 3.00am. - at the reception, cast was generally good (the women, the blond guy, the big bearded guy), except one with goatee/strict beard who was very unfriendly and unpleasant. He was visibly on bad mood with me, horrible to have someone like that at reception desk.

Dear Marco, Thank you for taking the time to share your review. We love hosting returning guests, but we are genuinely sorry that your room assignment and experience at reception did not meet the high standards of your previous visit. Please rest assured that we are addressing the noise concerns and reviewing front desk hospitality standards with our staff. We appreciate your constructive feedback and hope to provide you with a much quieter, seamless stay on your next trip to Zagreb. Sincerely, Petra & Mövenpick Zagreb team

Customer review rating 5.0/5

Igor B. Families - Confirmed reviews ALL

More than expected

Dear Igor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Petra & Mövenpick Zagreb

Customer review rating 3.5/5

Damir J. Families - Confirmed reviews ALL

We love movenpick, but this time we didn't get late checkout.

Dear Damir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Petra & Mövenpick Zagreb team

Customer review rating 2.0/5

Zubair A. Families - Confirmed reviews ALL

We were coming from a long road trip and had to go on another the next day. We specifically booked Movenpick thinking that a quality hotel will allow us a good night's sleep. Unfortunately that was not the case. The system to turn off the lights was not working properly. The curtain lights in the entire suite did not turn off and we had to try to sleep in a lit room...obviously we could not get good enough rest. The hotel staff offered to change room at midnight which was also not possible as children were already half asleep and we had to move all luggage again. At the end they just offered drinks voucher at checkout. Such compensation looks like a joke from a hotel of Movenpick standards

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Stefan M. Families - Confirmed reviews ALL

I am very enjoy at the hotel. Nice experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

Romuald V. Families - Confirmed reviews ALL

Sewer Strong Smell, difficulties to sleep, headache next morning

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.5/5

Jakob S. Friends - Confirmed reviews ALL

Another good stay at Mövenpick Zagreb. For new customers. Hotels is slightly out of town, but the bus stop 2 minute walk from hotel entrance takes you straight to city center in 10-15 minutes. Hotel continue to disregard parts of the Accor program

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Herbert W. Business - Confirmed reviews ALL

Top Hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 245 reviews 8.2/10 Location
  • 443 reviews 7.7/10 Room
  • 441 reviews 8.9/10 Service
  • 7 reviews 8.1/10 WiFi
  • 201 reviews 9.5/10 Vibe
  • 201 reviews 7.7/10 Breakfast
  • 174 reviews 8.7/10 Cleanliness
  • 148 reviews 7.9/10 Food

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