Mercure Chisinau Center Jazz Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 84 reviews

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Mercure Chisinau Center Jazz Hotel - Image 1
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Mercure Chisinau Center Jazz Hotel - Image 3
Mercure Chisinau Center Jazz Hotel - Image 4
72, Vlaicu Parcalab street, MD 2012 CHISINAU, Moldova

Description

Hotel extras

  • Fantastic location close to Chisinau centre

  • Meeting spaces with modern equipment

  • Easily accessible by taxi and public transport

  • Jazz-themed restaurant and bar

  • Fitness area and sauna free of charge

Our accommodation(s)

Hotel location

Mercure Chisinau Center Jazz Hotel

72, Vlaicu Parcalab street
MD 2012 CHISINAU
Moldova

GPS:47.024714, 28.838446

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAZZ LOBBY BAR

Enjoy a drink in our spacious bar, is a truly enjoyable experience. There is a full range of bar drinks including a wide selection of spirits, Whisky, Brandy and Liqueurs, soft drinks and beer, a selection of teas and coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  84 reviews

Good stay if you can ignore the lady at the reception

Customer review rating 3.5/5

Daniel D. Friends - Confirmed reviews ALL

The hotel is centrally located, and very clean. The rooms were spacious, modernly decorated, clean and nicely fitted. The minibar has a great selection of products which are not overpriced. The only let down we encountered was the lady at the reception. We announced that we will arrive earlier than the 15:00 check-in time and that we would appreciate an early checkin. The receptionist explained that the hotel is fully booked and cannot provide rooms earlier. However considering that the checkout was at 12:00 and the checkin was at 15:00, I find it hard to believe that in 3 hours time, absolutely no room was ready for new guests. It just felt like the receptionist was either not willing to grant us the early checkin or simply did not care. It’s stuff like this that make customers question the loyalty program they are invited to be part of with the promise of certain perks. I remember tell my wife after this incident that we should have stayed at the Radisson which is 50m away. It’s a shame how one receptionist can ruin the good work of so many other staff members.

Customer review rating 3.5/5

I. Solo - Confirmed reviews ALL

The hotel is very quiet, very nice place as well nice decorations. I loved it. But unfortunately, The quality of the service isn’t for a 4**** hotel.The check was good the reception told me as few details about the breakfast etc but no more details about anything else. In the room I did not find any menu, but there was a minibar but no indication for the price so I thought it was free. At the checkout the receptionist asked if I had any consommations from the mini bar I told him yes and that was the pay time he told me the price for the mini jus would be 70lei and the perrier would be my welcome drink. I did not say anything. I give him a 100 lei bill and his response was “ Sorry I do not have any change” so I said it okay it happens and I let him 30 lei of tip. I was not deserved. From my point of view there is lacking some information for the people that are going to this hotel be careful if you take anything it is not free. In the end as an receptionist as well I do work in a hotel from Accor our hotel is and Ibis so 3*** not 4**** but our service is 100 times more efficient and qualified as this one. Over all I’m not disappointed by the hotel design not even the room quality but very disappointed in the service.

10

Customer review rating 5.0/5

Mavic Business - Confirmed reviews ALL

Very clean hotel and rooms. Polite stuff and delicious breakfast.

Nice lace, Modern and clean. Well located.

Customer review rating 4.0/5

Mika Business - Confirmed reviews ALL

Pleasant personnel, spacious room, all worked fine. The only setback was there was no food available in the evening, so coming from the airport, I could get absolutely nothing to eat. Small setback. Maybe consider some sandwiches or salads to be available.

Good accomodation

Customer review rating 5.0/5

Gülbahar A. Friends - Confirmed reviews ALL

It was great they're always there for help us, thank you.

Dear Gülbahar A., Thank you for sharing your positive feedback and for choosing Mercure Chisinau Center Jazz Hotel. We are delighted to know that you enjoyed your stay and appreciated our team's efforts to make your experience comfortable. We look forward to welcoming you back for another great visit in the future. Best regards, Our Mercure Chisinau Center Jazz Hotel Team

Other web-users rate our hotel

  • 62 reviews 9.5/10 Location
  • 85 reviews 7.2/10 Room
  • 65 reviews 7.4/10 Service
  • 36 reviews 6.2/10 Breakfast
  • 35 reviews 7.5/10 Cleanliness
  • 20 reviews 4.7/10 Food
  • 15 reviews 9.6/10 Vibe
  • 15 reviews 8.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.