Mercure Chisinau Center Jazz Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 52 reviews

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Mercure Chisinau Center Jazz Hotel - Image 1
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Mercure Chisinau Center Jazz Hotel - Image 4
72, Vlaicu Parcalab street, MD 2012 CHISINAU, Moldova

Description

Hotel extras

  • Fantastic location close to Chisinau centre

  • Meeting spaces with modern equipment

  • Easily accessible by taxi and public transport

  • Jazz-themed restaurant and bar

  • Fitness area and sauna free of charge

Our accommodation(s)

Hotel location

Mercure Chisinau Center Jazz Hotel

72, Vlaicu Parcalab street
MD 2012 CHISINAU
Moldova

GPS:47.024714, 28.838446

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAZZ LOBBY BAR

Enjoy a drink in our spacious bar, is a truly enjoyable experience. There is a full range of bar drinks including a wide selection of spirits, Whisky, Brandy and Liqueurs, soft drinks and beer, a selection of teas and coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  52 reviews

Not up to Mercure standards we've come to expect

Customer review rating 1.5/5

David Business - Confirmed reviews ALL

NO food service after breakfast...which was marginal at best (raw bacon, slim choice of cereals....) A totally hazardous sequence of glass doors that caused me to run into one and fall badly on the hardwood floor. THERE WAS NO NEED FOR THIS. Nice pillows. Few of the staff spoke any functional English (or any Western language), they tried but.... Poorly lit rooms Shower shampoo was empty and never refilled One bottle of bottled water for a five-night stay (locals do not even drink the tap water!) Wonderful young lady (Violetta?) at the Concierge was the one bright spot...helpful and good English...reward her!

A very pleasant stay

Customer review rating 5.0/5

Veronika Solo - Confirmed reviews ALL

I enjoyed my stay at Mercure Jazz in Chisinau. The hotel is located in the centre, in the walking distance from all the major places. The bus from/to the airport has a stop not faraway from the hotel. There are a lot of shops and restaurants around, including several supermarkets. I had a lovely superior room, which has a fridge, a safe and a kettle (very much appreciated). The ligthing in the rooms is not the strongest but apart from that, I was very happy with the room - it was nice, clean and cosy. Wifi worked well throughout my stay. There is quite a lot of noise at night in the centre of Chisinau (laud parties at the nearby Radisson hotel) but this is not the fault of the Mercure hotel. Breakfast is served in the restaurant downstairs from 7.00 to 10.30. 7.00 beginning is not always respected, which might be a problem if you need to leave. The choice is limited but for a couple of days, it is absolutely OK. The receptionists were very nice and friendly, especially the young lady who was at the reception when I was checking in and who really made me feel welcomed at the hotel. Generally, this was a nice experience and I would not hesitate to choose this hotel again during my next stay in Chisinau.

Dear Veronica, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed your stay and appreciated our central location, room amenities, and the warm service provided by our reception team. We appreciate your feedback on the breakfast service timing, and we will take steps to ensure that everything is prepared promptly by 7 am to better accommodate our guests’ schedules. It’s wonderful to know that you’d consider staying with us again during your next visit to Chișinău. Please don’t hesitate to reach out if we can assist you in any way. Warm regards, Our Mercure Chisinau Center Jazz Hotel Team

Very comfortable and central.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I stayed for four nights and the room was very big with a place to work. There is also much choice for breakfast. The staff was service-oriented.

Dear Guest, Thank you for sharing your experience with us. We’re delighted to hear that you had a comfortable stay and appreciated the spacious room, the working area, and the wide variety of breakfast options. It’s also wonderful to know that our team provided the service-oriented care we aim for. We truly value your feedback and are glad that many aspects of your stay, including WiFi and cleanliness, met your expectations. We hope to welcome you back for another great stay in the future! Warm regards, Our Mercure Chisinau Center Jazz Hotel Team

Great team, excellent location, just renovated!

Customer review rating 5.0/5

Florian Business - Confirmed reviews ALL

Arrived, checked in being greeted as a friend, got a room with views and light, all new, got late check out due to my flight schedule: all great!

Dear Florian, Thank you for your fantastic feedback! We are thrilled to hear that you enjoyed your stay and that our team made you feel welcomed. It’s great to know that the newly renovated room and our sustainable initiatives met your expectations. Your kind words motivate us to continue providing excellent service, and we look forward to welcoming you back for another enjoyable experience! Best regards, Our Mercure Chisinau Center Jazz Hotel Team

Good location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Overall a good experience.

Other web-users rate our hotel

  • 60 reviews 9.4/10 Location
  • 88 reviews 6.2/10 Room
  • 64 reviews 8.6/10 Service
  • 47 reviews 6.7/10 Comfort
  • 45 reviews 5/10 Breakfast
  • 35 reviews 7.1/10 Cleanliness
  • 20 reviews 4.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.