Mercure Chisinau Center Jazz Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 92 reviews

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Mercure Chisinau Center Jazz Hotel - Image 1
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Mercure Chisinau Center Jazz Hotel - Image 3
Mercure Chisinau Center Jazz Hotel - Image 4
72, Vlaicu Parcalab street, MD 2012 CHISINAU, Moldova

Description

Hotel extras

  • Fantastic location close to Chisinau centre

  • Meeting spaces with modern equipment

  • Easily accessible by taxi and public transport

  • Jazz-themed restaurant and bar

  • Fitness area and sauna free of charge

Our accommodation(s)

Hotel location

Mercure Chisinau Center Jazz Hotel

72, Vlaicu Parcalab street
MD 2012 CHISINAU
Moldova

GPS:47.024714, 28.838446

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAZZ LOBBY BAR

Enjoy a drink in our spacious bar, is a truly enjoyable experience. There is a full range of bar drinks including a wide selection of spirits, Whisky, Brandy and Liqueurs, soft drinks and beer, a selection of teas and coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  92 reviews

Customer review rating 4.5/5

Piotr Z. Business - Confirmed reviews ALL

Hotel in very good location, amazing stuff and good big room

Customer review rating 4.5/5

Bhavin S. Business - Confirmed reviews ALL

Good location, cozy rooms, overall good experience, and I would certainly recommend this place to colleagues and friends frequently visiting Chisinau. One thing I have noticed is that, though I gave my membership number twice, the stay is still not linked to it. I would appreciate if it can be re-reviewed please. My name is Bhavin S., and stayed from 11 May to 17 May. My Accor membership number is 30…669T A. I would appreciate if you could please link my membership number to the stay so that I get reward points.

Customer review rating 4.5/5

Alexandru B. Business - Confirmed reviews ALL

Very very nicely decorated Mercure Hotel, indeed with a Jazz theme. Room big enough, newly decorated, very tastefully style. Small complimentary minibottle of wine and some Bucuria bonbons found in room. Very friendly reception staff, and I must say very professional. Congratulations for this. Breakfast was very good, good quality food and some very good sparkling wine offered. Really made a difference. Location is great, just in the city center. I could find some parking on the street nearby, but it can easily fill up and they do not seem to have an alternative, even paying one. Room was cold during the night and climatisation did not work, heating only started in the morning... Got gold status with ALL but they did not upgrade my room (actually downgraded from junior suite to a superior room, even thou I paid a difference for changing the date to one day earlier). For the welcome drinks, I was made to pay by the bartender for the drink for my son, even thou they should offer welcome drinks to all room occupants (this was even written on the drinks voucher) . Maybe a retraining of the staff on this matter would be useful. All in all a, good option in Chișinău.

Good stay if you can ignore the lady at the reception

Customer review rating 3.5/5

Daniel D. Friends - Confirmed reviews ALL

The hotel is centrally located, and very clean. The rooms were spacious, modernly decorated, clean and nicely fitted. The minibar has a great selection of products which are not overpriced. The only let down we encountered was the lady at the reception. We announced that we will arrive earlier than the 15:00 check-in time and that we would appreciate an early checkin. The receptionist explained that the hotel is fully booked and cannot provide rooms earlier. However considering that the checkout was at 12:00 and the checkin was at 15:00, I find it hard to believe that in 3 hours time, absolutely no room was ready for new guests. It just felt like the receptionist was either not willing to grant us the early checkin or simply did not care. It’s stuff like this that make customers question the loyalty program they are invited to be part of with the promise of certain perks. I remember tell my wife after this incident that we should have stayed at the Radisson which is 50m away. It’s a shame how one receptionist can ruin the good work of so many other staff members.

Customer review rating 3.5/5

I. Solo - Confirmed reviews ALL

The hotel is very quiet, very nice place as well nice decorations. I loved it. But unfortunately, The quality of the service isn’t for a 4**** hotel.The check was good the reception told me as few details about the breakfast etc but no more details about anything else. In the room I did not find any menu, but there was a minibar but no indication for the price so I thought it was free. At the checkout the receptionist asked if I had any consommations from the mini bar I told him yes and that was the pay time he told me the price for the mini jus would be 70lei and the perrier would be my welcome drink. I did not say anything. I give him a 100 lei bill and his response was “ Sorry I do not have any change” so I said it okay it happens and I let him 30 lei of tip. I was not deserved. From my point of view there is lacking some information for the people that are going to this hotel be careful if you take anything it is not free. In the end as an receptionist as well I do work in a hotel from Accor our hotel is and Ibis so 3*** not 4**** but our service is 100 times more efficient and qualified as this one. Over all I’m not disappointed by the hotel design not even the room quality but very disappointed in the service.

Other web-users rate our hotel

  • 62 reviews 9.5/10 Location
  • 87 reviews 7.4/10 Room
  • 66 reviews 7.6/10 Service
  • 37 reviews 6/10 Breakfast
  • 34 reviews 7.3/10 Cleanliness
  • 22 reviews 4.5/10 Food
  • 16 reviews 9.6/10 Vibe
  • 15 reviews 8.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.