Mercure Chisinau Center Jazz Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 33 reviews

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Mercure Chisinau Center Jazz Hotel - Image 1
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72 Vlaicu Pircalab str, MD 2012 CHISINAU, Moldova

Description

Hotel extras

  • Fantastic location close to Chişinău centre

  • Meeting spaces with modern equipment

  • Easily accessible by taxi and public transport

  • Jazz-themed restaurant and bar

  • Fitness area and sauna

Our accommodation(s)

Hotel location

Mercure Chisinau Center Jazz Hotel

72 Vlaicu Pircalab str
MD 2012 CHISINAU
Moldova

GPS:47.024714, 28.838446

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAZZ RESTAURANT

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Savor the pleasure of starting day with a delicious breakfast at the JAZZ Restaurant. The stylish design and various musical instruments, creates a sentimental and friendly atmosphere. Here you can enjoy traditional, home-cooked and seasonal dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  33 reviews

Customer review rating 4.5/5

Vitali Families - Confirmed reviews ALL

Perfectly situated in a quiet quarter in the center, fresh, renovated not so long time ago.

Dear Vitali, Thank you for your great feedback! We're glad to hear you enjoyed our quiet yet central location and appreciated the freshness of our recently renovated spaces. Your positive comments mean a lot to us. We look forward to welcoming you back for another pleasant stay! Best regards, Our Mercure Chisinau Center Jazz Hotel Team

A welcoming, well-run small hotel.

Customer review rating 4.0/5

Martin D. Solo - Confirmed reviews ALL

I selected this hotel in the context of being an Accor Platinum card-holding independent traveller given to wandering the backwaters of Central and Eastern Europe. I arrived in Chisinau on the daily overnight train from Bucuresti and needed somewhere within convenient walking distance of the station that would give me early access to a room. An advance email request was promptly answered with an assurance that a room would be available for me on the Sunday morning of my arrival. This was a pleasant surprise as it might normally be expected to be the busiest morning of the week. My budget doesn't run to taxis and Chisinau is not strong on street information about using the otherwise excellent trolleybus system. Google maps took me on a challenging walk through a long pavement street market and finally delivered me at about 10.00. I later discovered a much simpler route, and better access information on the website would have been welcome. The hotel is actually very conveniently located in the fairly small city centre, with shops, bars and cafés in the immediate vicinity and bus stops and major public buildings within a few minutes' walk. There does not appear to be a car park, and I hope it stays that way. Chisinau does not need any more cars. The hotel was very quiet when I arrived but a warm, amusing and responsive receptionist was ready with my room card. In shameful contrast to my basic Romanian, her English was almost faultless. She was one of the several staff members whom I encountered during my two-day stay who had clearly been trained in high standards of customer care and satisfaction; another reason for making frequent use of the Accor brand. I was offered a large, well-furnished room on the second floor - the highest available at the time as the hotel transitions from having 19 to 74 rooms. One wall largely comprised windows, but only with a view of the adjacent construction site that is due to contain the remaining 55 rooms. Despite a southerly aspect and a pair of shallow oriels, it received very little direct light. The decoration was simple and understated, tastefully reflecting the hotel's 'jazz' theme which is also dramatically represented on the main staircase. As is happily is to be expected with Accor hotels, the bed was supremely comfortable, and everything was in good condition and spotlessly clean. The bathroom was large, arguably too large, with a basin bench at one end and towel hooks a few metres away at the other end. The basin was not equipped with a plug but fortunately the bidet sufficed for my modest daily laundry requirements. The absence of direct sunlight did slow down the drying process. This matters for non-business travellers on a budget. An expensive laundry service is not a realistic option when travelling for 60+ days a year. Breakfast was offered in a pair of rather dark rooms downstairs at what, on this hilly site, is actually street level. It was unexciting but adequate. The espresso did the the job very palatably but the cooked options were predictably uninspiring; perhaps I should have been there three hours earlier. The jug of water infused with lemon and fresh mint was a nice touch; a cheap and far superior alternative to fruit juice concentrates. The expanded hotel is on a very cramped site and it remains to be seen whether higher levels will offer more light and views, or any outdoor space. A terrace or roof garden would be very welcome additions. The pricing is surprising for one of the poorest countries in Europe. At 108€ per night (excluding breakfast), my Sunday and Monday night stays were the cheapest available within my fairly broad range of date options (and by far the most expensive in this visit to Hungary, Romania and Moldova), and in recent months some nights have been priced inexplicably in excess of 300€. This vastly exceeds prices being charged in comparable Eastern European cities. Were it not for my self-interested loyalty to the Accor brand there is little likelihood that I would return to pay those prices. However, a parting conversation with the FoH manager and two of her staff reinforced my belief that the nascent tourism industry in Moldova deserves the support of the privileged West. For as long as it avoids pricing itself out of the market, this hotel offers a very creditable contribution to achieving that growth. I unreservedly recommend it.

the breakfast was disappointing

Customer review rating 2.5/5

Alessandro Business - Confirmed reviews ALL

The breakfast was disappointing

Dear Alessandro, Thank you for your feedback. We’re sorry to hear that the breakfast didn’t meet your expectations, and we apologize for any inconvenience this may have caused. We are committed to improving both the quality and availability of the food and beverages offered at breakfast. We also regret that the accommodation and check-in did not fully meet your expectations. If you have any additional feedback or details to share, please don’t hesitate to reach out. Your insights are invaluable in helping us improve. We hope to have the opportunity to welcome you back and provide an enhanced experience! Best Regards, Our Mercure Chisinau Center Jazz Hotel Team

It's been wonderful

Customer review rating 5.0/5

Iryna Business - Confirmed reviews ALL

Very clean, the room had everything we needed. The staff were very polite and efficient.

Dear Iryna, Thank you for the wonderful feedback! We're thrilled that you enjoyed your stay, found the room clean and well-equipped, and appreciated the professionalism of our staff. It's great to know that you had a smooth check-in, a pleasant breakfast experience. We also appreciate your comments on our sustainable initiatives. We look forward to welcoming you back in the future! Best regards, Our Mercure Chisinau Center Jazz Team

Can't imagine a better hotel in Chisinau

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good staff, good breakfast, clean and large room. Wish there was an elevator but it's okay

Dear Guest, Thank you so much for your review! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that our staff, breakfast, and accommodations met your expectations. We appreciate your understanding about the elevator and are glad it didn't impact your overall stay. We look forward to welcoming you back to our hotel on your next visit to Chisinau. Best regards, Our Mercure Chisinau Center Jazz Hotel Team

Other web-users rate our hotel

  • 59 reviews 9.6/10 Location
  • 87 reviews 6.4/10 Room
  • 65 reviews 8.6/10 Service
  • 45 reviews 6.5/10 Comfort
  • 43 reviews 6.8/10 Breakfast
  • 34 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.