Mercure Hida Takayama 4 stars

Customer review rating (ALL Rating) 4.7/5 1,979 reviews

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Description

Hotel extras

  • Located in the city center, a 4-minute walk from JR Takayama Station and the bus center.

  • We have 161 rooms inspired by the culture, crafts, and nature of Hida Takayama.

  • Guests staying in the Privilege Room can use the lounge free of charge.

  • Experience healing for your body and soul in the ONSEN on the top floor.

  • A restaurant that makes the most of local ingredients is also attached.

Our accommodation(s)

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Room 1

Hotel location

Mercure Hida Takayama

4 311 1 Hanasatomachi, Takayama, 5060026
5060026 GIFU
Japan

GPS:36.139291, 137.252065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT&BAR Hobar

Mercure Hida Takayama's all-day dining restaurant offers a mixture of creative and locally-inspired dishes for breakfast and dinner. Breakfast (Japanese and Western buffet) 6:45 - 10:00 (LO 9:30) Dinner 17:00 - 22:00 (LO 21:00) Open irregularly

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,979 reviews

Customer review rating 4.5/5

Manish S. T. Families - Confirmed reviews ALL

Dear Manish, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 4.5/5

Andrew C. Y. T. Couples - Confirmed reviews ALL

Dear Andrew, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 3.5/5

Geok K. K. Families - Confirmed reviews ALL

Dear Geok, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to know that you enjoyed our convenient location near Takayama Station and that you found the town charming and peaceful. We also hope that the birthday decorations prepared in your room helped make your 60th birthday a memorable occasion. It was our pleasure to be a small part of your celebration. At the same time, we are truly sorry to learn that your experience regarding dinner reservations did not meet your expectations. We would like to clarify that our colleague was assisting the receptionist by searching for a restaurant serving shabu-shabu that could accommodate your party, following the receptionist's request for assistance. We sincerely apologize if this interaction gave the impression that the conversation was inappropriate or discourteous, as this was certainly not our intention. Regarding restaurant reservations, we generally ask that the guest be present when making arrangements. As restaurant availability in Takayama can change quickly, there are occasions when our first choice is unable to accept a reservation. In such cases, we immediately propose alternative restaurants and discuss the available options with our guests. If the guest is away from the hotel at that time, it may not be possible for us to contact them promptly, which could delay the reservation process or result in missed opportunities. We regret that this procedure caused frustration during your stay, and we appreciate your comments, which help us review how we communicate our policies more clearly and effectively. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an experience that fully reflects the high standards of hospitality we strive to deliver. Kind regards, Front Desk

Customer review rating 4.5/5

Brett R. W. Couples - Confirmed reviews ALL

Dear Brett, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Daniel M. M. Couples - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Other web-users rate our hotel

  • 1,773 reviews 8.9/10 Location
  • 1,775 reviews 8.9/10 Room
  • 1,503 reviews 8.9/10 Service
  • 10 reviews 9.4/10 WiFi
  • 871 reviews 9.7/10 Vibe
  • 778 reviews 8.9/10 Breakfast
  • 662 reviews 8.8/10 Amenities
  • 635 reviews 9.4/10 Cleanliness

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