The Municipal Hotel and Spa Liverpool - MGallery 5 stars

Customer review rating (ALL Rating) 4.3/5 945 reviews

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Municipal Building, Dale Street, L2 2DH LIVERPOOL, United Kingdom

Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel and Spa Liverpool - MGallery

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  945 reviews

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

There was so much confusion about my booking that it became slightly irritating. I had to re explain the situation to at least 4 different people.

From start to finish, everything exceeded my expectations.

Customer review rating 5.0/5

Maria R. Business - Confirmed reviews ALL

We had an absolutely wonderful stay at the Municipal Hotel in Liverpool! The hotel's location is perfect, right in the heart of Liverpool with easy access to all the major attractions and transportation hubs. Upon arrival, I was warmly greeted by the friendly staff who made check-in a breeze. They were knowledgeable about the area and offered great recommendations for places to visit and dine. The room itself was spacious, modern, and impeccably clean. The bed was incredibly comfortable, and I had a restful night's sleep throughout my stay. The amenities provided were top-notch, and I appreciated the attention to detail in every aspect of the room. One of the highlights of my stay was the exceptional service provided by the hotel staff. They were always available to assist with any queries and went above and beyond to ensure our stay was comfortable and enjoyable. The breakfast served at the hotel was delicious with a wide variety of options to choose from, catering to different tastes and dietary requirements. The dining area, bar and the main atrium was lovely and had a welcoming ambiance. Overall, I cannot recommend the Municipal Hotel enough. It's a fantastic choice for anyone visiting Liverpool, whether for business or leisure. The combination of excellent service, prime location, and superb amenities makes it stand out as one of the best hotels in the city. I will definitely be returning on my next visit to Liverpool!

Dear Maria R, We would like to express our sincere appreciation for taking the time to share your wonderful experience following your recent stay at the Municipal Hotel, Liverpool, and we are truly delighted to hear about the exceptional service provided by all our staff. Receiving your glowing review is truly rewarding, and it motivates us to continue delivering exceptional experiences to all our guests. Thank you once again for choosing the Municipal Hotel and Spa. We look forward to the pleasure of welcoming you back for more delightful moments in the future. Best regards Kinga Walsh

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Outrageously expensive

Dear Vincent G., Thank you for taking the time to tell us about your experience at the The Municipal Hotel and Spa Liverpool - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kinga Walsh

Customer review rating 3.5/5

Colin T. C. Business - Confirmed reviews ALL

Lovely decor, great breakfast, great bedroom. Corridors are very hard to navigate. Impossible to find the lifts from your room. Too warm downstairs.

Dear Colin T C., Thank you for taking the time to tell us about your experience at the The Municipal Hotel and Spa Liverpool. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kinga Walsh

Great setting

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

A great setting and sympathetically renovated. I had to complain about tepid water in the sink and sink not emptying. You kindly left some cakes but the second day housekeeping left the plate and 2 coffee cups on the mantlepeice, not something i would expect in a5x hotel at over £600 for 2 nights

Dear Mr L., Thank you for taking the time to tell us about your experience at the The Municipal Hotel and Spa Liverpool - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Kinga Walsh

Other web-users rate our hotel

  • 719 reviews 9.6/10 Location
  • 1,311 reviews 7/10 Room
  • 1,498 reviews 7.7/10 Service
  • 5 reviews 0/10 WiFi
  • 803 reviews 8.5/10 Amenities
  • 586 reviews 9.3/10 Vibe
  • 536 reviews 7.8/10 Bar
  • 499 reviews 5.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.