The Municipal Hotel and Spa Liverpool - MGallery 5 stars

Customer review rating (ALL Rating) 4.3/5 858 reviews

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Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel and Spa Liverpool - MGallery

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  858 reviews

very good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The night staff were very helpful and accommodating and arranged for my Ramadan breakfast on time and very friendly.

Dear Guest, We very much appreciate your comments regarding your stay at the The Municipal Hotel and Spa Liverpool - MGallery. It warms our hearts to hear that you enjoyed our breakfast offerings and that our night team members very very helpful and accommodating. Providing personalized and attentive service is a priority for us, and your acknowledgment is truly rewarding. The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day. With kind regards, Kinga Walsh

Great location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Room lovely, beautiful hotel. Reception team great but all of the bar and restaurant staff were awful. Really nice and friendly but so slow and totally untrained.

Dear Guest, It was a pleasure to read your lovely review. I am so pleased to know how much you enjoyed your most recent stay with us and it was a delight to share your kind words with all the team of whom I am so proud, especially our reception team. However, I am sincerely sorry to hear that bar and restaurant staff did not meet the standards that you rightly anticipated, and I assure you that all your comments have been forwarded to the respective departments for review and immediate action A very warm welcome back awaits you whenever you are able to visit us again but, in the meantime, I send you my renewed appreciation of your thoughtful feedback and best regards, Kinga Walsh

excellent stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The night staff were very helpful and accommodating and arranged for my Ramadan breakfast on time and very friendly. They also checked in the morning to make sure it was ok and if there was anything else i required.

Dear Guest, We very much appreciate your comments regarding your stay at the The Municipal Hotel and Spa Liverpool - MGallery. It warms our hearts to hear that you enjoyed our breakfast offerings and that our night team members very very helpful and accommodating. Providing personalized and attentive service is a priority for us, and your acknowledgment is truly rewarding. The entire team send you their best wishes and we hope that we can look forward to welcoming you back one day. With kind regards, Kinga Walsh

Lovely hotel in great location. We used the spa during our stay and the girls were fab.

Customer review rating 5.0/5

Jenna C. Couples - Confirmed reviews ALL

Loved the hotel decor and friendly staff. Great location and super handy for exploring Liverpool. Would stay again. Hotel bar was lovely, if I was staying again would definitely try the restaurant as it looked nice too.

Dear Jenna C., Thank you for your comprehensive and thoughtful review following your recent stay. It was such a joy for me to share your many kind and glowing words of praise with all the team of whom we are incredibly proud. Your thoughtful description of your stay is what we strive to achieve for all guests and your warm feedback and knowledge that you took so many fond memories away with you truly means so much to us all. We look forward to welcoming you back to the Municipal whenever your plans allow. Best Wishes, Kinga Walsh

Excellent hotel beautifully decorated

Customer review rating 5.0/5

Christine R. Couples - Confirmed reviews ALL

This was a Fantastic experience staying at this amazing hotel will definitely be returning

Dear Christine R., Thank you for your comprehensive and thoughtful review following your recent stay. It was such a joy for me to share your many kind and glowing words of praise with all the team of whom we are incredibly proud. Your thoughtful description of your stay is what we strive to achieve for all guests and your warm feedback and knowledge that you took so many fond memories away with you truly means so much to us all. We look forward to welcoming you back to the Municipal whenever your plans allow. Best Regards, Kinga Walsh

Other web-users rate our hotel

  • 650 reviews 9.6/10 Location
  • 1,217 reviews 6.9/10 Room
  • 1,375 reviews 7.6/10 Service
  • 5 reviews 0/10 WiFi
  • 741 reviews 8.5/10 Amenities
  • 545 reviews 9.2/10 Vibe
  • 492 reviews 7.7/10 Bar
  • 449 reviews 5.4/10 Breakfast

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