ibis Styles Sydney Central 3.5 stars

Customer review rating (ALL Rating) 4.1/5 2,261 reviews

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27 Wentworth Ave, 2010 SYDNEY, Australia

Description

Hotel extras

  • Cool, comfortable and quiet 3.5-star hotel in Sydney's CBD

  • Perfect central location for exploring all of Sydney's attractions

  • Spacious Sydney CBD accommodation with kitchenette and air conditioning

  • Indulgent Japanese and Korean dining at delightful Mee So Bar

  • Transport links for convenient access to the beaches and hills

Our accommodation(s)

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Hotel location

ibis Styles Sydney Central

27 Wentworth Ave
2010 SYDNEY
Australia

GPS:-33.8781878, 151.2108804

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MEE SO

With a menu crafted by our expert chef, expect delightful traditional offerings including bao buns, donburi bowls, gyoza and even a special Mee So take on classics like burgers, tacos and fries. Celebrate the flavours at one of Sydney's best restaurants.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,261 reviews

TripAdvisor Rating  3.0/5  77 reviews

Excellent customer service, cold shower

Customer review rating 3.5/5

Michelle Solo - Confirmed reviews ALL

The staff were excellent, both during check-in and check-out. Sadly, the shower was lukewarm at best. This was really disappointing as I arrived at the hotel late at night after a long flight and I was looking forward to a hot shower to freshen up before bed. Please note this wasn't a case of the hot water running out mid-shower. Rather, the water was never hot. Suggest this requires your review as I have never had an issue with hot water in other Accor hotels.

Dear Michelle, Thank you for taking the time to share your feedback following your stay at ibis Styles Sydney Central. We are delighted to hear that our team provided excellent service during your check-in and check-out, and we truly appreciate your kind comments about our staff. However, I sincerely apologize for the inconvenience you experienced with the hot water in your shower. I understand how important it is, especially after a long flight, to have a hot shower to freshen up, and I’m sorry that we fell short in this regard. Please be assured that we will investigate this issue and take the necessary steps to ensure it is resolved for future guests. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience next time. Warm regards, Sudarshan Banjade Front Office Team ibis Styles Sydney Central

Very well located and the best beds!

Customer review rating 4.0/5

Mariola Families - Confirmed reviews ALL

When we were booking a room for 3 people (2 adults and one teenager) online we were given a price for the room with one bed in a room and a sofa. We called to get more information about a sofa bed. We were informed that either 3 of us need to fit in one bed or pay extra for a sofa bed, which was in the room. It would be better to be more clear about bedding arrangements when requesting number of people in the room and the age of the teenager while making a booking online. We enjoyed our stay and close access to attractions in the CBD. We have never slept on such comfortable beds and pillows. We loved our beds. The hotel was very busy. The staff were great, very helpful.

Dear Mariola, Thank you for sharing your feedback following your recent stay with us. We are thrilled to hear that you enjoyed our prime location, the comfort of our beds, and the helpfulness of our team. We also appreciate your valuable comments regarding the bedding arrangements. We apologize for any confusion about the sofa bed and understand how important it is to have clear information when booking for multiple guests. We will review this process to ensure better clarity for future bookings and avoid similar misunderstandings. We're also grateful for your suggestions regarding breakfast variety, and we'll certainly take this into account as we look to improve our services. Thank you again for your feedback, and we hope to welcome you and your family back to ibis Styles Sydney Central in the future. Warm regards, Sudarshan Banjade Front Office Team ibis Styles Sydney Central

Unprofessional

Customer review rating 2.0/5

No Business - Confirmed reviews ALL

Room especially bathroom dirty and really aged. Never stayed in such an weird room.

Dear Christine, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet the standards we strive to provide. Your comments regarding the cleanliness and condition of the room, particularly the bathroom, are concerning, and we sincerely apologize for the discomfort caused during your stay. We also regret the issues you encountered during check-in and the lack of resolution to your concerns regarding the room. Please be assured that we take this feedback seriously and will investigate these areas to ensure that similar issues do not occur in the future. Your experience is far from what we expect for our guests, and we truly appreciate your input as it helps us improve. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. If you would like to discuss your stay further or have any additional feedback, please don't hesitate to contact me directly. Sincerely, Sudarshan Banjade Front Office Team ibis Styles Sydney Central

Good Stay

Customer review rating 4.0/5

Hannah T. Solo - Confirmed reviews ALL

Well located, clean room on a high floor, a bit small but was cosy. Appreciated the staff’s kindness and helpfulness with checking and out plus the housekeeping staff servicing my room. Stayed over the Coldplay dates and felt busy but would stay again.

Dear Hannah, Thank you for sharing your feedback following your recent stay at Ibis Styles Sydney Central. We’re happy to hear you had a comfortable stay, enjoyed the location, and appreciated the kindness and helpfulness of our team. We also appreciate your suggestion about signage for the check-in desk. We’ll look into improving this for a smoother arrival experience in the future. Thank you for your loyalty as an ALL Silver member. We look forward to welcoming you back next time! Best regards, Sudarshan Banjade Front Office Team Ibis Styles Sydney Central

Ok stay well located

Customer review rating 2.5/5

Patrick Couples - Confirmed reviews ALL

It was ok for an basic overnight stay. We thought $29 each for breakfast was quite expensive considering the menu.

Dear Helen, Thank you for taking the time to provide feedback about your stay at Ibis Styles Sydney Central. We’re sorry to hear that your experience did not meet expectations. We apologize for the noise disturbances you encountered in the morning, and for the issues you experienced with breakfast service. We understand your frustration with the inconsistency in service, and we’ll be addressing this with our team to ensure fair and prompt service for all guests moving forward. Regarding the breakfast quality and temperature, we will review this with our kitchen team to ensure improvements are made. Additionally, we’ve taken note of your comments about the check-in process and room condition. We are committed to enhancing these areas to provide a more comfortable and efficient experience for our guests. Your feedback is important to us, and we will use it to make necessary improvements. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Best regards, Sudarshan Banjade Front Office Team Ibis Styles Sydney Central

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Other web-users rate our hotel

  • 2,203 reviews 9.6/10 Location
  • 2,578 reviews 6.3/10 Room
  • 2,026 reviews 7.2/10 Service
  • 175 reviews 3.3/10 WiFi
  • 1,285 reviews 5.2/10 Cleanliness
  • 546 reviews 7.3/10 Breakfast
  • 509 reviews 3.9/10 Amenities
  • 51 reviews 2.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.