The Sebel Sydney Martin Place 4.5 stars

Customer review rating (ALL Rating) 3.8/5 549 reviews

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The Sebel Sydney Martin Place - Image 1
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165 PHILLIP STREET, 2000 SYDNEY, Australia

Description

Hotel extras

  • Prime CBD location. Close to NSW Parliament, law courts, chambers, Sydney Eye Hospital.

  • Walking distance to all main iconic Sydney attractions: Hyde Park, QVB, Circular Quay & more.

  • A short walk to Martin Place Station in the heart of Sydney, ideal for exploring Sydney.

  • We've partnered with our favorite local cafes Piccolo Me and Bastardo.

  • A separate street entry for accessibility is located at 80 Elizabeth Street.

Our accommodation(s)

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Hotel location

The Sebel Sydney Martin Place

165 PHILLIP STREET
2000 SYDNEY
Australia

GPS:-33.86857604, 151.2108306884

Telephone
Fax +61 2 7258 1800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  549 reviews

TripAdvisor Rating  2.5/5  4 reviews

Centre of town but difficult to get to and parking expensive

Customer review rating 3.0/5

Travel1 Couples - Confirmed reviews ALL

Not a bad spot, parking though is not in the control of the hotel and we paid $138 for a Saturday night. The property was OK, for the Sebel brand I expected a higher level, bar in the lobby, and just a generally higher standard. We are Accor members but I think the best stay in Sydney is the Novatel City Central. We won't be back to this property.

Dear Colleen M., Thank you for taking the time to tell us about your experience at the The Sebel Sydney Martin Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can definitely understand that our hotel may not have the facilities you may be used to however we have some fantastic partners located in the building and nearby such as Cafe's Restaurants, room service and parking. Wilsons Parking on Elisabeth Street is offered at a discounted price which is currently $70 on weeknights and $30 on weekends. If you do choose to stay with us again, we definitely recommend using this option. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristian

Well located and modern rooms.

Customer review rating 3.0/5

Kelly Business - Confirmed reviews ALL

Very slow check in. There was no one else checking in given it was 10:30pm at night. Also in room mini bar very limited.

Dear Kelly C., Thank you for taking the time to tell us about your experience at the The Sebel Sydney Martin Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share you feedback regarding the speed of check in and look for ways that we can speed up the process for our guests in the future. In addition to the mini bar located in your room, we also offer guests to order a much more extensive menu from the QR code in their room. I definitely recommend trying it out next time if you don't find what you're looking for in your room.   We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristian

Short Stay

Customer review rating 3.5/5

Ian Couples - Confirmed reviews ALL

Very nice clean well kept room. We stayed for 2 nights whilst enjoying a concert. Location is good, in the middle of the City.

Dear Ian David Thomas H., We very much appreciate your comments regarding your stay at the The Sebel Sydney Martin Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have recently implemented a QR code ordering system for our welcome drinks. We appreciate your feedback on this and will take it onboard as we look to improve the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristian

Terrible

Customer review rating 0.5/5

Carol G. Couples - Confirmed reviews ALL

No parking no help with luggage my husband is disabled this is not the hotel for anyone with impairment

An enjoyable stay

Customer review rating 4.5/5

Barbara Couples - Confirmed reviews ALL

The Sebel was a very comfortable, convenient place to stay. The staff are most helpful in many ways. On arrival in heavy rain, and needing to go out again in the evening, we borrowed one of the very large umbrellas, much better than the smaller one we'd brought. On this occasion it was close to where we needed to be, close to transport. We would stay again.

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Other web-users rate our hotel

  • 574 reviews 9.3/10 Location
  • 767 reviews 5.8/10 Room
  • 507 reviews 7.6/10 Service
  • 23 reviews 7.1/10 WiFi
  • 334 reviews 5/10 Cleanliness
  • 128 reviews 2.7/10 Amenities
  • 109 reviews 2.6/10 Food
  • 69 reviews 3.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.