Mercure Perth On Hay 4 stars

Customer review rating (ALL Rating) 3.6/5 1,159 reviews

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Description

Hotel extras

  • Located at the heart of Perth

  • Close to Perth attractions Perth Mint and Kings Park

  • Free city loop bus on hotel doorstep

  • On-site parking

  • Spacious meeting, event and board rooms

Our accommodation(s)

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Hotel location

Mercure Perth On Hay

417 Hay Street
6000 PERTH
Australia

GPS:-31.955858, 115.865691

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOP & HUDDLE

Hop & Huddle is open for breakfast, lunch and dinner daily. Enjoy a drink and a fresh meal or snack whilst relaxing on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  1,159 reviews

TripAdvisor Rating  2.5/5  34 reviews

Central, Clean and Friendly

Customer review rating 4.5/5

Kerrie Business - Confirmed reviews ALL

Stay at the Mecure Perth on Hay all the time for Business. It is centrally located, and an easy walk to most areas of Perth or transport. Service is always friendly, rooms are always clean, well catered to. Cafe downstairs is great for food or coffee. Accd is a great price as well.

Customer review rating 4.5/5

Paul Solo - Confirmed reviews ALL

Good

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Stephanie Netto general Manager

Great location but awful breakfast

Customer review rating 1.5/5

Laura Couples - Confirmed reviews ALL

Room facilities and location were great however breakfast selection and service was worse than terrible. Fruit juices not refilled, coffee cups are plastic beaker’s. No butter for toast. Waitress forgot my poached eggs as was too busy on her phone. Had to ask again and when they finally came out they were raw and inedible. Definitely go elsewhere for breakfast as it’s not worth the cost.

Good location but not great service

Customer review rating 3.0/5

Cass P. Solo - Confirmed reviews ALL

Rooms were fine but staff obviously new and untrained. I left a good wool panama hat in my room and called from the airport to get it posted home at my expense. I was told they had no postal bags and couldn't forward for me. I emailed the manager but no response.

good stay

Customer review rating 5.0/5

Daniel Families - Confirmed reviews ALL

well looked after and friendly staff

Dear Daniel, We very much appreciate your comments regarding your stay at the Mercure Perth On Hay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Stephanie Netto General Manager

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Other web-users rate our hotel

  • 708 reviews 8.3/10 Location
  • 1,276 reviews 5/10 Room
  • 962 reviews 7.2/10 Service
  • 14 reviews 7.1/10 WiFi
  • 613 reviews 3.5/10 Cleanliness
  • 576 reviews 5.6/10 Comfort
  • 277 reviews 3.2/10 Vibe
  • 258 reviews 2.4/10 Amenities

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