Mövenpick Hotel Windhoek 5 stars

Customer review rating (ALL Rating) 4.2/5 134 reviews

Best price
guarantee
Mövenpick Hotel Windhoek - Image 1
Mövenpick Hotel Windhoek - Image 2
Mövenpick Hotel Windhoek - Image 3
Mövenpick Hotel Windhoek - Image 4
Corner of Auas And Aviation Road, Windhoek, Namibia, 10005 WINDHOEK, Namibia

Description

Hotel extras

  • Just 500 meters from Eros Airport and 25 minutes from Hosea Kutako International Airport.

  • Offers 130 premium and spacious rooms catering to both business and leisure travelers.

  • Safehotels certified.

  • Facilities include a pool, gym, spa, and multiple on-site restaurants and bars.

  • Largest conference venue in Namibia, capable of hosting both large and smaller events.

Our accommodation(s)

Hotel location

Mövenpick Hotel Windhoek

Corner of Auas And Aviation Road, Windhoek, Namibia
10005 WINDHOEK
Namibia

GPS:-22.59775, 17.08242

Telephone
Fax +264 61 223 017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  134 reviews

Customer review rating 2.0/5

Mrs E. M. Friends - Confirmed reviews ALL

We checked in ok the lady at check in was lovely, next day at breakfast we didn’t get our cappuccino with our breakfast, staff went to charge her fone and ignored us we asked when leaving she said u. An have it to go. The next day there was a guy with braids he was very cocky and unprofessional referring to his female colleague who checked us in as the pretty one, my laundry was not back but were so rude about it on the fone too the short haired lady with glasses had a disgusting attitude. We asked for ice at room service the person knocked no good evening just lunged the ice bucket. So disappointed by this most disgusting service by an all Accor establishment.

Dear Mrs e. m., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Windhoek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 5.0/5

John S. Solo - Confirmed reviews ALL

Overall stay was pleasant and very satisfactory

Dear John S., Thank you for your kind words regarding our staff and the overall pleasant experience during your stay. We are delighted to hear that you found our team helpful and your visit satisfactory. Your feedback is greatly appreciated. Best regards, Mövenpick Hotel Windhoek

Customer review rating 0.5/5

Michael W. K. Business - Confirmed reviews ALL

The hotel charged me NAD 450 for a beer instead of NAD 45 and despite repeatedly trying to get the charge reversed, I was pushed from pillar to post in an attempt to avoid payment. Even though the hotel admitted the error repeatedly via e-mail repayment has still not been forthcoming and e-mail are ignored.

Good day, Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience caused by the billing error and the subsequent communication challenges you faced. Such issues are not reflective of our standards. I assure you that your concerns have been noted, and we will review the situation to improve our service. We appreciate your understanding in this matter. Best regards, Mövenpick Hotel Windhoek

Customer review rating 4.0/5

Ambrosio B. J. Friends - Confirmed reviews ALL

It has been a wonderful experience with Movenpick, from reception until the room services. A very dedicated hardworking team.

Dear Ambrosio B. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 4.5/5

Vanderlan F. P. Business - Confirmed reviews ALL

Very nice installation and we can enjoy of various options for meals.

Dear Vanderlan F. P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our facilities and the diverse meal options available. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Mövenpick Hotel Windhoek

Other web-users rate our hotel

  • 44 reviews 8.6/10 Location
  • 142 reviews 6.9/10 Room
  • 379 reviews 9.2/10 Service
  • 10 reviews 2/10 WiFi
  • 64 reviews 8.5/10 Breakfast
  • 55 reviews 7/10 Cleanliness
  • 32 reviews 9.5/10 Pool

Powered by Trustyou

Our other establishments nearby

Mercure Hotel Windhoek 3 stars

Customer review rating (ALL Rating) 4.4/5 (63 reviews)

At 0 m

See the hotel
All our hotels in Windhoek