Mövenpick Hotel Windhoek 5 stars

Customer review rating (ALL Rating) 4.3/5 186 reviews

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Mövenpick Hotel Windhoek - Image 1
Mövenpick Hotel Windhoek - Image 2
Mövenpick Hotel Windhoek - Image 3
Mövenpick Hotel Windhoek - Image 4
Corner of Auas And Aviation Road, Windhoek, Namibia, 10005 WINDHOEK, Namibia

Description

Hotel extras

  • Just 500 meters from Eros Airport and 25 minutes from Hosea Kutako International Airport.

  • Offers 130 premium and spacious rooms catering to both business and leisure travelers.

  • Safehotels certified.

  • Facilities include a pool, gym, spa, and multiple on-site restaurants and bars.

  • Largest conference venue in Namibia, capable of hosting both large and smaller events.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Double Room Pool View

Photo out of - Classic Double Room Pool View

Relax in a spacious double room overlooking the pool area. Enjoy the comfort of a double bed, a modern en suite bathroom with a bath and shower combination, and convenient in-room amenities including a refrigerator and a smart TV.

  • Views:

    Pool side

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Pool side
See availabilities

Twin bed overlooking the equisite pool, en suite bath shower combination, refrigerator, TV lounge, international news and sports channels. Limited number of interleading rooms available upon request.

  • Views:

    Pool side

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

King bedroom, separate entrance area, refrigerator, TV lounge, international news and sports channels, working desk, en suite bathroom and extra bed for 1 child.

  • Views:

    Garden View

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite

Photo out of - Presidential Suite

Presidential Suite, King Bedroom, Queen Bedroom, private balcony, 12 seat boardroom, lounge,12 seat dining room, kitchen, en suite bathroom with Jacuzzi bath. Private lobby and security booth.

  • Views:

    Garden View

Max. number of persons
4
Area
From 214 m² / 2303 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Hotel Windhoek

Corner of Auas And Aviation Road, Windhoek, Namibia
10005 WINDHOEK
Namibia

GPS:-22.59775, 17.08242

Telephone
Fax +264 61 223 017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • HOSEA KUTAKO Additional charge
  • WDH Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 130 rooms
  • 10 connecting rooms
  • 130 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Portuguese

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

13 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Well-being

Movenpick Outdoor Pool

  • Outside

Movenpick Fitness Centre

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private

Drift Coffee Bar

Photo out of - Drift Coffee Bar

Drift Coffee Bar menu boasts a beautiful selection of freshly brewed coffees and teas. At sunset a snack menu is offered to complement the beverage offering to the discerning palate, delivering a taste of the good life.

Cooking style
Bistro
Chef name
Garth Johson
Capacity
36
Accessibility
Accessible service
Corner of Auas And Aviation Road, Windhoek, Namibia, 10005 Windhoek, Namibia
Telephone +264 2968809

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu

Drift Coffee Bar menu boasts a beautiful selection of freshly brewed coffees and teas. At sunset a snack menu is offered to complement the beverage offering to the discerning palate, delivering a taste of the good life.

The De Luca's Pizzeria story began some 100 years ago when the De Luca family arrived in South West Africa. Our family-orientated, authentic, hearty, oven-grilled pizzeria is a gathering place for family and friends in our open courtyard.

Whiskey Bar

Photo out of - Whiskey Bar

The Whisky Lounge is where class meets style, with an impressive selection of whiskeys and top-shelf spirits. Perfect for unwinding after a long day or catching up with friends in an upscale yet intimate setting.

Bar Type
BAR
Capacity
58
Accessibility
Accessible service
Telephone +264 61 296 8000

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Snacks facilities

  • Cold snacks
  • Hot snacks

The Whisky Lounge is where class meets style, with an impressive selection of whiskeys and top-shelf spirits. Perfect for unwinding after a long day or catching up with friends in an upscale yet intimate setting.

Situated in a beautiful lush garden surrounded by tall palm trees - the serenity and tranquillity of the pool will give you inner peace and silence after a long day. Relax with a cocktail from the pool bar.

The Movenpick Fitness Centre caters to the gym fanatic, that cant miss a day without some well built up sweat. With all the equipment that will require the avid gym goer.

Rejuvenate at our Wellness Centre and enjoy a workout with top-of-the-range cardio and toning equipment. Treat yourself to renewal, relaxation, and pampering in our sauna or steam bath in the tranquil environment of our Oukolele Day Spa.

A passport for your dream wedding, and a spectacular setting for the perfect day. We can tailor make packages to suite your needs down to the smallest details.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  186 reviews

Customer review rating 3.5/5

Nel S. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Connie V. V. Couples - Confirmed reviews ALL

Dear Connie V. V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 1.5/5

Chereen Z. Families - Confirmed reviews ALL

Dear Chereen Z., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 2.0/5

Alejandro M. Business - Confirmed reviews ALL

Dear Alejandro M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 3.5/5

Noel R. Z. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Connie V. V. Couples - Confirmed reviews ALL

Friendly staff, very helpful

Dear Connie V. V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 1.5/5

Chereen Z. Families - Confirmed reviews ALL

We were extremely disappointed with our stay, especially considering the price and the standard we expected from this hotel. We were only able to check in after 3pm and, while waiting, we were not offered a welcome drink or even a cloth to freshen our hands. We ordered a coffee and waited over an hour because there was apparently no milk available. There was also no coffee provided in our room, and the air-conditioning did not work properly. Unfortunately, the cleanliness was also not up to standard. Our room and bathroom were not cleaned particularly well, and when we went out and bought our own coffee, it was removed from the room. The hotel itself had a strange smell, and there were noticeable stains on the floors on the third floor. The shampoo and body were empty and never filled. More concerning was the condition of the outside deck. Parts of it were damaged and felt unsafe, and the tiles were extremely slippery with no warning signs. I actually slipped and hurt my back, which was very upsetting and could easily have been avoided. We decided to eat at the hotel one evening and asked if the chef could prepare a lasagna, as per the menu we were issued, but were told that we should rather order it through room service, which we found very strange. Overall, the experience simply did not match the price or our expectations. There were too many small issues, together with some more serious concerns around cleanliness and safety, for us to recommend the hotel based on our stay.

Dear Chereen Z., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 2.0/5

Alejandro M. Business - Confirmed reviews ALL

I had issues with my access door, it was not able to lock it. So I had to spend the night with a chair against the door. It took 12 hours to troubleshoot, and it only happened when I went to reception with my luggage asking for another room.

Dear Alejandro M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 3.5/5

Noel R. Z. Business - Confirmed reviews ALL

Excellent amenities. Had a peaceful stay. Front desk staff were extremely helpful. Thumbs up 👍. Need to improve customer care in the dining facilities. Selective hospitality is a show stopper. Room service quite good. Room.was clean and allamenities were available.

Customer review rating 1.5/5

John V. Couples - Confirmed reviews ALL

There was no spa available, bath was dirty and the tap was broken. No non alcohol free beer's or wines available in hotel and had to go to Grove to purchase our own. We were looking for somewhere to hold our wedding for 300+ guests and accommodation with a spa being one of the requirements.

Dear John V., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 1.5/5

Darren H. Business - Confirmed reviews ALL

It took over an hour for us to get access to our room. The door to our room still needed attention. I was in desperate need for a shower so I asked if I could just quickly have a shower whilst we waited for someone to come back to finish fixing the front door, which is round the corner from the main bed area. I was hiding around the corner getting ready to put my clothes on when one of the handymen come confidently bounding into the room to use one of the sofas/tables to put some of his tools down. I think it's fair to say that I was relatively unimpressed when I stood there face-to-face with one of the handymen in nothing more than my boxer shorts. The shower also lacked any power and the hot water came and went unexpectedly resulting in a terrible shower experience. The aircon also didn't work properly and kept turning itself off. This meant that we spent the night in a mostly muggy room and both had an awful night's sleep because we kept waking up from either being too cold or too warm. All-in-all, it was exactly the sort of experience that we do not expect from Movenpick. It's why we come to you guys. To get away from all the average experiences elsewhere in Windhoek and rather pay a small premium to have a better overall experience.

Customer review rating 2.0/5

Tobie V. S. Business - Confirmed reviews ALL

Had to wait a very long time for hot water to come thru. After a shower the whole floor was under water and very slippery. Can see from the rotten door that water has always been a problem.

Dear Tobie v. S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 4.5/5

Lorin B. Families - Confirmed reviews ALL

Spacious rooms, friendly staff and the location close to my kids sport was amazing. bathroom shower needs to be adjusted; it makes the whole floor wet and is damaging the bathroom door. The kids loved the chocolate buffet! Die entrance and restaurant decor is beautiful. It's good value for money.

Dear Lorin B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 5.0/5

Hotto Couples - Confirmed reviews ALL

I can’t thank you enough

Dear Hotto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Movenpick Hotel

Customer review rating 3.5/5

Allan C. Couples - Confirmed reviews ALL

Reception lets the hotel down. Otherwise great staff and excellent breakfast. First room allocated was substandard I suspect because we booked through Booking. Com. Room was changed. Hotel itself is splendid but training needed on front desk.

Dear Allan C., Thank you for taking the time to share your feedback with us. While we are delighted to hear that you enjoyed our excellent breakfast, our team, and the overall ambiance of the hotel, we sincerely regret that your experience at reception did not meet the high standards we strive to deliver. Please accept our apologies for the initial room allocation and for any impression that your booking source influenced your experience—this is certainly not the level of service we aim to provide to any of our guests. Your comments regarding the front desk have been taken seriously and will be addressed with the team through additional training and coaching to ensure a more consistent and professional guest experience moving forward. We truly appreciate your valuable feedback, as it helps us improve, and we hope to have the opportunity to welcome you back for a seamless and enjoyable stay. Warm regards, Mövenpick Hotel Windhoek

Customer review rating 4.5/5

Alistair A. M. F. Business - Confirmed reviews ALL

Very friendly a. helpful staff!!

Dear Alistair & M. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay a. hope to see you again very soon. Sincerely, Movenpick Hotel

Customer review rating 5.0/5

Chriszette D. B. Families - Confirmed reviews ALL

We felt very pampered and spoiled. The food was delicious. Thank you.

Dear Chiszette, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Movenpick Hotel

Customer review rating 5.0/5

Doeses Solo - Confirmed reviews ALL

Absolutely loved my stay. It was the necessary breather that I needed.

Dear Doeses, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Movenpick Hotel

Customer review rating 4.0/5

Steyn H. Business - Confirmed reviews ALL

I enjoyed my stay.

Dear H. Thank you for your lovely feedback! We’re so pleased to hear that you enjoyed your stay with us. It was a pleasure having you, and we hope to welcome you back again soon for another great experience. Mövenpick Hotel Windhoek

Customer review rating 4.5/5

Jayesh P. Business - Confirmed reviews ALL

Great service, brilliant venue. I did not receive my luggage at the airport for 2 days (another colleague for 3 days)- and despite of requesting for a basic essentials kit (dental, hygiene etc) at the Movenpick hotel reception, we were informed this was out of stock and not provided. It would be good to consider this.

Dear Jayesh Thank you for your valuable feedback. We are delighted to hear that you enjoyed our service and found the venue to be brilliant. It truly means a lot to our team. However, we sincerely apologize for the inconvenience you experienced regarding the essentials kit during your delayed luggage situation. We understand how important such items are, especially under those circumstances, and regret that we were unable to assist you at the time due to stock unavailability. Your suggestion has been noted, and we will certainly review our processes to ensure better preparedness in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an even more seamless experience. Mövenpick Hotel Windhoek

Customer review rating 4.0/5

Georgina W. Business - Confirmed reviews ALL

The stay was lovely, and overall, the service was good. However, on Thursday morning, a lady knocked on my door and stated that she wanted to confirm whether anyone was occupying the room, as the system reflected that the room was vacant. I found the enquiry rather concerning, as I had checked in the previous evening, and it was unclear why the room would still reflect as unoccupied on the system. The lady appeared to be wearing a uniform, although it was partly covered by a private jersey, and she did not have an identity card visible. I would therefore like to suggest that, apart from housekeeping staff, any staff member approaching guests’ rooms should be clearly identifiable by means of an identity card and full corporate uniform. This would help ensure guests feel safe and confident when engaging with staff. Other than this incident, the service was good.

Dear Georgina Thank you for taking the time to share your detailed feedback. We are delighted to hear that you had a lovely stay and that you found our overall service to be good. However, we sincerely apologize for the concerning experience you encountered on Thursday morning. This is certainly not the standard we strive to uphold. Please be assured that your comments regarding staff identification and uniform are taken very seriously. Guest safety and comfort are of utmost importance to us, and we fully agree that all team members interacting with guests should be clearly identifiable at all times. We will be addressing this matter internally, including reviewing our system processes to understand why the room status reflected incorrectly, as well as reinforcing our uniform and identification policies with the team. Thank you once again for bringing this to our attention. Your feedback is invaluable in helping us improve, and we hope to welcome you back for an even more seamless and secure experience. Mövenpick Hotel Windhoek

Customer review rating 4.5/5

James M. Business - Confirmed reviews ALL

The front of house, catering and house keeping staff team were all very responsive and made the staff at the Movenpick comfortable and enjoyable. Thank you

Dear James Thank you for your wonderful feedback! We are delighted to hear that our front of house, catering, and housekeeping teams were responsive and contributed to making your stay comfortable and enjoyable. Your kind words mean a great deal to us, and we will be sure to share them with the entire team. We truly appreciate your support and look forward to welcoming you back again soon. Mövenpick Hotel Windhoek

Customer review rating 4.5/5

Hengua G. Business - Confirmed reviews ALL

Very satisfactory

Dear Hengua G. Thank you for taking the time to share your feedback. We are pleased to hear that your experience with us was very satisfactory. Your feedback is truly appreciated and encourages our team to continue delivering a high standard of service. We look forward to welcoming you back again soon. Mövenpick Hotel Windhoek

Customer review rating 5.0/5

Penehafo H. Couples - Confirmed reviews ALL

I enjoyed my stay rooms are so cozy and the overall service was perfect.

Dear Penehafo H. Thank you for sharing your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed your stay, found the rooms cozy, and experienced what you describe as perfect service. Your positive comments are truly appreciated and will be shared with our team, as they serve as great encouragement to continue delivering exceptional experiences. We look forward to welcoming you back again soon for another enjoyable stay. Mövenpick Hotel Windhoek

Other web-users rate our hotel

  • 48 reviews 8.4/10 Location
  • 160 reviews 6.6/10 Room
  • 433 reviews 8.6/10 Service
  • 6 reviews 5.6/10 WiFi
  • 74 reviews 8.7/10 Breakfast
  • 54 reviews 6.2/10 Cleanliness

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