Mövenpick Hotel Windhoek 5 stars

Customer review rating (ALL Rating) 4.2/5 136 reviews

Mövenpick Hotel Windhoek - Image 1
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Description

Hotel extras

  • Just 500 meters from Eros Airport and 40 minutes from Hosea Kutako International Airport.

  • Offers 130 premium and spacious rooms catering to both business and leisure travelers.

  • Safehotels certified.

  • Facilities include a pool, gym, spa, and multiple on-site restaurants and bars.

  • Largest conference venue in Namibia, capable of hosting both large and smaller events.

Our accommodation(s)

Hotel location

Mövenpick Hotel Windhoek

Corner of Auas And Aviation Road, Windhoek, Namibia
10005 WINDHOEK
Namibia

GPS:-22.59775, 17.08242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  136 reviews

Customer review rating 1.5/5

Samer D. Business - Confirmed reviews ALL

Feel bad for saying this because I’ve been here so long it’s become like my home away from home but this place is absolutely SHOCKING. It’s neither a Mövenpick, nor a 5 star and I reckon shouldn’t even be an Accor. Charges double the price of the Mercure (in the same compound) just because of the name and is worse than the Mercure. Idiots like me and my company fall for it. The breakfast they use old food, the chefs start getting lazy towards the last 10 minutes as do the staff, no still water on the breakfast buffet (YOU HAVE TO PAY), the other drinks depends on their mood, staff walking around talking to their friends and old lettuce leaves and re-used salad. They don’t understand welcome drinks or how to use them, no one has put laundry bags and forms in my room and I’m so sick of being made to feel like a burden which is the worst possible feeling a guest can have when staying at a hotel. There are a few very, very nice staff and I’ll write about them separately but they are probably the saving grace of this place. There are other things but as I’m still staying I’d rather not say them now and get cold shouldered. We are going to come to Namibia once a month and were here to set up the office but after this experience, I think for the first time since January that I’ll be staying outside Accor. Absolutely shocking.

Customer review rating 3.5/5

Franco R. Couples - Confirmed reviews ALL

I enjoyed Movempick but not Mercure hotel

Dear Franco R., Thank you for sharing your feedback. We are pleased to hear that you appreciated our location, service, and the friendliness of our staff. However, we regret that your experience did not fully meet your expectations. We value your insights and will take them into consideration. Best regards, Mövenpick Hotel Windhoek

Customer review rating 5.0/5

Murrary J. T. Business - Confirmed reviews ALL

Friendly and efficient service! Chia pudding on the buffet and ginger, apple and carrot shots at breakfast were a big plus!

Dear Murrary J. T., Thank you for your positive feedback regarding our friendly service and delightful breakfast offerings. We are pleased to know that you enjoyed the chia pudding and the health shots. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Mövenpick Hotel Windhoek

Customer review rating 4.0/5

Wardens C. Business - Confirmed reviews ALL

Satisfactory

Dear WARDENS C. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel Windhoek

Customer review rating 4.0/5

Andrei S. Business - Confirmed reviews ALL

Everything is stellar except maintenance. My last two stays the rooms had problems, both times with the showers or plumbing.

Good day, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel Windhoek

Other web-users rate our hotel

  • 43 reviews 9.1/10 Location
  • 149 reviews 6.8/10 Room
  • 382 reviews 9.2/10 Service
  • 13 reviews 2.9/10 WiFi
  • 68 reviews 6.2/10 Comfort
  • 59 reviews 8.8/10 Breakfast
  • 57 reviews 7.1/10 Cleanliness
  • 31 reviews 9.8/10 Pool

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Our other establishments nearby

Mercure Hotel Windhoek 3 stars

Customer review rating (ALL Rating) 4.3/5 (94 reviews)

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