Mercure Hotel Windhoek 3 stars

Name: Mercure Hotel Windhoek, Hotel in Windhoek - ALL
Address: Corner of Auas And Aviation Road, Windhoek, Namibia, WINDHOEK, 10005, NA
Telephone: +264612968000
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 125 reviews

Best price
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Corner of Auas And Aviation Road, Windhoek, Namibia, 10005 WINDHOEK, Namibia

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Mercure Hotel Windhoek

Hotel for travellers looking for local and authentic experiences

Mercure Hotel Windhoek is conveniently located just 500 meters from the domestic Eros Airport and 40 minutes from Hosea Kutako International Airport. The hotel offers 98 comfortable and affordable rooms, along with multiple restaurants and bars serving diverse local and international cuisine. Guests can relax by the pool, stay fit at the gym and spa, and enjoy proximity to the Central Business District, Namibian Craft Centre, and The Grove Mall, making it ideal for both business and leisure travelers.

Visitors to Windhoek can explore notable sites such as the historic Christuskirche, the informative National Museum of Namibia, and the bustling Namibia Craft Centre. Nature enthusiasts can visit the Avis Dam Nature Reserve. Adjacent to Mercure Hotel is the Windhoek International Convention Centre, the largest conference venue in Namibia. It is designed to accommodate a wide range of events, from international conferences and exhibitions to smaller seminars and meetings.

Windhoek offers a unique blend of cultural, historical, and natural attractions. The city's culinary scene features diverse influences, offering traditional and contemporary dishes. Making Windhoek a perfect gateway to Namibia's diverse landscapes.

Dear guests, welcome to Mercure Hotel Windhoek! We're excited to have you with us and look forward to making your stay memorable. Whether here for business or leisure, we hope you enjoy our amenities and prime location in Namibia's capital.

Judd Lehmann, Hotel Manager

Hotel extras

Just 500 meters from Eros Airport and 40 minutes from Hosea Kutako International Airport.
Offers 98 comfortable and affordable rooms to suit both business and leisure travelers.
Multiple on-site restaurants and bars serve a variety of local and international cuisines.
Recreational facilities include a pool, gym, and spa to enhance guest relaxation and wellness.
Largest conference venue in Namibia, capable of hosting both large and smaller events.

Our accommodation(s)

Room

Classic Room with Twin Beds

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Luxe Room with King Bed

3 pers. max
44 m² / 473 sq ft

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with King Bed

3 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN NAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with Twin Bed

2 pers. max
34 m² / 365 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View

From NaN € NaN NAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Hotel Windhoek

Corner of Auas And Aviation Road, Windhoek, Namibia
10005 WINDHOEK
Namibia

GPS:-22.59775, 17.08242

+264 61 296 8000

+264 61 223 017

WINDHOEK

Railway station

Access: 5 km / 3.11 mi 30 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

Namibia Craft Centre

Art and Culture

Namibia Botanical Gardens

Botanical gardens

National Art Gallery

Museums

Hilton Casino

Casino

Avani Casino

Casino

Orupka

Wood/forest

Gocheganas Game Drive

Wood/forest

Daan Viljoen

Wood/forest

De Luca Pizzeria

Restaurant and cafe district

Grove Shopping Mall

Shopping centre/mall

Wernhill Shopping Centre

Shopping centre/mall

Maerua Mall

Shopping centre/mall

Moer Koffie

Restaurant and cafe district

Nomad Steak and Rib Room

Restaurant and cafe district

Skeleton Coast Bar

Bar

Auas Valley

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

NOMAD - Steak & Rib Room

Nomad offers fresh local and international cuisine. Buffet Breakfast is a feast with hot, continental and pastries. Lunch and dinner is A La Carte of our signature buffet with live chefs station.

De Luca's Pizzeria

Family orientated, authentic, hearty, oven grilled Pizzeria - A gathering place for family and friends.

Meetings & Events

Number of Meeting Room: 24
Surface of the largest room: 1565 m² / 16845.504 sq ft
Maximum seats capacity: 2400
Maximum capacity for banquets: 1200

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 125 reviews

Well located

P F. Families - 3/14/2025 Confirmed reviews ALL

Dear F. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Windhoek

Got the wrong room.

Thanyarat P. Families - 1/7/2025 Confirmed reviews ALL

I recently stayed at the Mercure Hotel in Windhoek and had a less than satisfactory experience. I had booked a specific, more expensive room, but when I arrived, I was given a different room that didn’t match what I had paid for. When I discussed this with the receptionist, she informed me that they didn’t have the room I originally booked available and that since I had already checked in, an upgrade was impossible. This was quite disappointing, as I had chosen the hotel based on the amenities and features of the room I wanted. As someone who has traveled to many countries over the years and always stay with the hotels under Accor. I can say I've never experienced anything like this before. Eventually, I was able to upgrade at the Movenpick Hotel, which ultimately provided the experience I was looking for. While I appreciated the cleanliness of Mercure Hotel and the friendliness of the staff, the booking issue significantly impacted my stay. Overall, I would rate my experience a 6 out of 10 and recommend that future guests double-check their reservations ahead of time to avoid similar frustrations.

Dear Thanyarat, Thank you for taking the time to tell us about your experience at the Mercure Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay

Nadiema G. Solo - 11/15/2024 Confirmed reviews ALL

Dear Nadiema, Thank you so much for taking time to review our property and for choosing to stay with us. We will inform concerned departments of your review looking forward to host you again. Guest relations officer. Michaela

Prefect venue for conferences

N M. Solo - 10/27/2024 Confirmed reviews ALL

Dear N M., Thank you so much for taking time to review our property and for choosing to stay with us. We will inform concerned departments of your review looking forward to host you again. Guest relations officer. Michaela

Good Stay

Nada M. Business - 8/21/2024 Confirmed reviews ALL

Good day Nada M. Thank you for staying with us. Thank you for taking time to give feedback on your stay with us. We are happy to hear you had an excellent stay with us. We will inform all concerned department of you feedback Our team work very hard to make sure you have only the best to offer to you. We look forward to hosting you again. Best regards, Guest relation agent Michaela

Web-users rating

Other web-users rate our hotel

23 reviews 8.8/10 Location
89 reviews 5.8/10 Room
135 reviews 8.4/10 Service
10 reviews 6.2/10 WiFi
61 reviews 6.8/10 Food
40 reviews 9.7/10 Breakfast
31 reviews 5.3/10 Cleanliness
29 reviews 4.6/10 Vibe

19 reviews 5.2/10 Room
26 reviews 8.7/10 Service
15 reviews 6.9/10 Food
7 reviews 6.1/10 Comfort
6 reviews 9.7/10 Breakfast

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Our other establishments nearby

Mövenpick Hotel Windhoek 5 stars

Customer review rating (ALL Rating) 4.0/5 (127 reviews)

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All our hotels in Windhoek

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.