Green Coast Hotel - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 111 reviews

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Description

Hotel extras

  • Luxury Albanian Riviera hotel with a private beach

  • All nature-inspired rooms with sea views, most with terraces

  • Exceptional dining and a poolside bar beside the infinity pool

  • Five-level spa offering a sauna and a hammam

  • Close to Llogara National Park and historical sites

Our accommodation(s)

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Room 1

Hotel location

Green Coast Hotel - MGallery Collection

AL, Palase, Green Coast
9425 VLORE
Albania

GPS:40.171533, 19.582398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MOSAïC

Mosaic has all the joyful buzz of a Green Coast beach restaurant, where flame-grilled dishes light up the open kitchen. Middle Eastern, Asian and Latin American flavours grace the menu, and diverse dishes are unified by exceptional local ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  111 reviews

Customer review rating 4.0/5

Anton P. Friends - Confirmed reviews ALL

Dear Mr.P., Thank you for your feedback. We apologize for not providing a tour of the property and our facilities upon your arrival. If there is anything else we could improve regarding our check-in process, kindly inform us. We hope to have you back with us soon for a better stay. Kind regards, Luna Guest Relations Manager

Customer review rating 3.5/5

Edison K. Couples - Confirmed reviews ALL

Dear Mr. Edison, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet the five-star standards we strive to uphold. We take your comments seriously, as they highlight several areas where our service fell short of the seamless, attentive experience our guests deserve. Here is how we are addressing the specific points you raised: Breakfast Service: We agree that the morning experience should be effortless. Our hostess currently takes the room number and accompanies guests to tables where she also offers the breakfast egg menu. As the breakfast is buffet style, guests have access to the buffet with all information regarding each dish prepared by our culinary team. Transport & Beach Service: Prompt service is a cornerstone of our resort. We are addressing the delays you experienced with both our buggy transport and beach service buttons with our team to ensure faster response times, regardless of occupancy levels. Welcome Drinks: You are entirely right redeeming your voucher. However, currently we do proceed with physical vouchers provided by the Front Desk as the voucher numbers are input in the system. We appreciate your constructive insights, which help us refine our operations. We hope to have the opportunity to welcome you back in the future for a flawless luxury experience. Warm regards, Luna Guest Relations Manager

Customer review rating 3.5/5

Mario L. Couples - Confirmed reviews ALL

Dear Mr.L., Thank you for your feedback. We are delighted you enjoyed our breakfast and staff service. We apologize for the delay in your orders and the comment is noted and distributed to our team for improvement. We hope to have you back with us soon for a better stay. Kind regards, Luna Guest Relation Manager

Customer review rating 5.0/5

Eduard T. Couples - Confirmed reviews ALL

Dear Mr.T., Thank you for your kind feedback and rating. It was a pleasure to have you and your guest with us at our hotel. We hope to have you back with us again soon. Kind regards, Luna Guest Relations Manager

Customer review rating 5.0/5

Ecem Y. Families - Confirmed reviews ALL

Dear Ms.Y., Thank you so much for taking the time to share your detailed feedback regarding your recent stay with us. We are absolutely thrilled to hear that you had a very enjoyable experience! It is wonderful to know that our housekeeping team’s exceptional cleanliness and attention to detail stood out to you, and that you enjoyed our prompt in-room dining and the ambiance of the Mosaic Restaurant. I will be sure to pass along your special thanks to Chef Muhittin, Sous Chef Batuhan, and our breakfast hostess. They will be incredibly motivated to hear that their hospitality and engagement made such a positive impact on your visit. We also appreciate your constructive note regarding the variety in our hot breakfast buffet selection. Feedback like yours is invaluable as we continuously strive to enhance our guest experience, and we will certainly share this with our culinary team for review. Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Luna Guest Relations Manager

Other web-users rate our hotel

  • 112 reviews 9.1/10 Location
  • 187 reviews 9/10 Room
  • 243 reviews 8.3/10 Service
  • 136 reviews 9.9/10 Vibe
  • 100 reviews 8.4/10 Cleanliness
  • 99 reviews 8.1/10 Food
  • 96 reviews 8.7/10 Amenities
  • 80 reviews 8.9/10 Comfort

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