Mercure Tirana 4 stars

Customer review rating (ALL Rating) 4.6/5 187 reviews

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Description

Hotel extras

  • 14 km from Tirana Airport

  • Outdoor swimming pool

  • Free indoor parking

  • Rooftop Sky Bar

  • Summer Café

Our accommodation(s)

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Hotel location

Mercure Tirana

29 NENTORI STREET
1000 TIRANA
Albania

GPS:41.34120437461761, 19.77991116026932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BASIL RESTAURANT

Indulge in a culinary journey, where international dishes are infused with local touches. Savor the delectable creations while enjoying the warm and inviting ambiance of the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  187 reviews

Feeling Good to be in the hotel Magnificently Managed by Mr. Bülent Süzer. 😃

Customer review rating 5.0/5

Ezel C. Solo - Confirmed reviews ALL

Very Clean & Classy New Hotel. I deeply recommend this hotel. I am really impressed by the Good Managemet of the Hotel. All the employees are proud of working in this hotel, and trying to make the Guests feel good at their maximums. I believe this attitude of the personnel is because of the Good Management of the Hotel Director. Before I had the chance of meeting the Hotel Director Mr. Bülent Süzer, in a reservation problem, and I saw his Great Attitude how he Solved the Problem. And I see his great effect in the hotel. I am wishing my Best Wishes to them. And I strongly recommend this hotel for the people that want to stay in Tirana.

Dear Mr Ezel Thank you for your kind words and for recommending Mercure Tirana! It truly means a lot to us to hear such positive feedback about our team and management. Your appreciation motivates us to continue providing exceptional service. You are one of the kindest guests we’ve had, and we are honored to have you with us. We hope you continue to enjoy your stay, and please let us know if there’s anything we can do to make it even more special! Best regards Mercure Tirana Team

Great hotel but poor soundproofing

Customer review rating 4.0/5

Sarah Solo - Confirmed reviews ALL

This hotel is a really beautiful place to relax and be inspired. The service I received was excellent, staff couldn't have done more for me. They were ALL very competent and friendly and made my stay very pleasant. Breakfast was good. The only thing I didn't like was the pillows that were too big for my spine alignment and the amount of noise I heard in my room. Sadly this is a huge issue because generally people are coming to hotels to sleep. If you can't sleep, for me it's game over. The soundproofing really should be better. I asked for a quiet room and I heard noise from everywhere. I think that during the week may be better as there are fewer people around.

Dear Sarah Thank you for your kind review! We’re pleased to hear you found our hotel beautiful, and that our team provided excellent service. It’s also wonderful to know that the lady at breakfast made a positive impact on your stay. We’ll be sure to share your compliments with her! We understand your concerns about the pillows and noise. We do our best to accommodate all guest preferences, and while external factors can occasionally affect the experience, we recommend requesting a quieter room or visiting during weekdays for a more peaceful stay. We appreciate your feedback and look forward to welcoming you again. Best regards Mercure Tirana Team

Amazing staff

Customer review rating 4.5/5

Martin Couples - Confirmed reviews ALL

The reception staff was the most amazing I've ever met in Accor hotels. Beautiful hotel too.

Dear Martin, Thank you for choosing Mercure Hotel Tirana for your stay. Wow! Thank you for your wonderful review and for your kind words about our reception team. We are truly honored to hear that they made such a great impression on you! Providing exceptional service is our top priority, and your feedback means the world to us. We\'re also glad you enjoyed the beauty of our hotel. We can\'t wait to welcome you back to Mercure Hotel Tirana for another amazing stay! Best regards, The Mercure Hotel Tirana Team

Excellent stay

Customer review rating 5.0/5

Emil Couples - Confirmed reviews ALL

Room was very clean and comfortable. Hotel staff were extremely helpful and friendly and welcoming. Location is perfect. Breakfast was amazing. Dinner was even better. Highly recommended hotel.

Dear Emil, Thank you for choosing Mercure Hotel Tirana for your stay. Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience at Mercure Hotel Tirana. It’s great to know that you enjoyed our clean and comfortable rooms, helpful staff, perfect location, and delicious meals. Your recommendation means the world to us! We can't wait to welcome you back for another fantastic stay. Best regards, The Mercure Hotel Tirana Team

Very nice modern hotel

Customer review rating 4.0/5

Valon Families - Confirmed reviews ALL

Very good, clean and spacious room and other areas. Professional and friendly service. Traffic a bit too noisy during night.

Dear Valon, Thank you for choosing Mercure Hotel Tirana for your stay. Thank you for your kind words! We’re delighted to hear that you enjoyed our clean and spacious rooms, as well as the professional and friendly service from our team. We’re sorry to hear that traffic noise affected your stay. Your feedback is valuable, and we will explore ways to enhance sound insulation for a more restful experience. We appreciate your support and hope to welcome you back for an even better stay in the future! Best regards, The Mercure Hotel Tirana Team

Other web-users rate our hotel

  • 259 reviews 6.7/10 Location
  • 325 reviews 8.8/10 Room
  • 534 reviews 9.6/10 Service
  • 6 reviews 7.1/10 WiFi
  • 254 reviews 9/10 Breakfast
  • 218 reviews 9.9/10 Vibe
  • 157 reviews 8.5/10 Food
  • 149 reviews 9.6/10 Cleanliness

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