Mercure Tirana 4 stars

Customer review rating (ALL Rating) 4.6/5 140 reviews

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Description

Hotel extras

  • 14 km from Tirana Airport

  • Outdoor swimming pool

  • Free indoor parking

  • Rooftop Sky Bar

  • Summer Café

Our accommodation(s)

Hotel location

Mercure Tirana

29 NENTORI STREET
1000 TIRANA
Albania

GPS:41.34120437461761, 19.77991116026932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Indulge in a culinary journey, where international dishes are infused with local touches. Savor the delectable creations while enjoying the warm and inviting ambiance of the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  140 reviews

Exceptional Service and Black Friendly

Customer review rating 5.0/5

Jerniiee F. T. B. Friends - Confirmed reviews ALL

t. staff were truly exceptional, their attention to detail, hospitality, and customer service stood out to me. As a young black female, there is always this fear of passive-aggressive behaviour and hostility you may get when travelling to other countries. I never experienced any of that in Albania and this lady named Valbona (named after t. river) at t. Hotel made me feel very welcome. She always smiled and was willing to offer help when needed. I 100 percent recommend staying at t. Mercure Tirana Hotel. #GIVEVALBONAARAISE. She is a Star

Dear Guest Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that our staff, especially Valbona, made such a positive impact on your stay. It’s incredibly rewarding to know that she made you feel welcome and provided t. kind of service that stood out to you. At t. Mercure Tirana Hotel, we aim to make every guest feel at home, and it's wonderful to hear that we succeeded in doing so for you. We’ll be sure to pass along your kind words to Valbona — she truly is a star! We’re grateful for your recommendation, and we look forward to welcoming you back in t. future. Thank you again! Mercure Tirana Team

Excellent staff and place

Customer review rating 5.0/5

Chika Couples - Confirmed reviews ALL

The staff in the hotel are excellent and very hospitable, especially the daughter and mother that work there. I mean the young girl in the reception and her mother in the restaurant. They were exceptionally great. I have never come across such nice people in any hotel I have been in Europe.

Dear Chika Thank you so much for your kind review! We are thrilled to hear that you had such a positive experience with our staff. Providing excellent hospitality and making our guests feel welcome is our top priority, and we’re so glad to know that our team was able to exceed your expectations. Your feedback means a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another great stay in the future! Mercure Tirana Team

Customer review rating 4.5/5

Salah Business - Confirmed reviews ALL

Nice

New hotel in Tirana with excellent staff

Customer review rating 4.5/5

Itchy_be Business - Confirmed reviews ALL

I found almost all the members of staff were very friendly and willing to help the guests. Although the location was outside the city centre and not so attractive e in terms of neighbourhood, it was actually practical due to proximity to one of the major bus terminals.

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our clean facilities, breakfast options, and the service from our team. We take pride in ensuring each guest feels welcomed and well-cared-for. We’re especially grateful for your kind words about Adriana! Thank you once again for choosing to stay with us. We hope to welcome you back for another great experience soon! Mercure Tirana

Friendly associates

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had a short stay but email Communication before arrival was great. Check in associate was very friendly and helpful. Not much to improve. As you know the location of the hotel is nice on the way from airport to center of town but otherwise the area along the busy highway is not good. Not much you can do about it.

Dear Guest we greatly appreciate your kind words and the time you took to share your experience with us. Your satisfaction is our top priority, and we're delighted to hear that we exceeded your expectations. We look forward to hosting you again soon! Best regards, Mercure Hotel Tirana.

Other web-users rate our hotel

  • 229 reviews 6.5/10 Location
  • 281 reviews 8.8/10 Room
  • 460 reviews 9.5/10 Service
  • 6 reviews 7.1/10 WiFi
  • 219 reviews 9.3/10 Breakfast
  • 198 reviews 9.8/10 Vibe
  • 142 reviews 8.2/10 Food
  • 122 reviews 9.4/10 Cleanliness

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