Mercure Tirana 4 stars

Customer review rating (ALL Rating) 4.6/5 416 reviews

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Description

Hotel extras

  • 14 km from Tirana Airport-Close to City Center

  • Outdoor swimming pool(Seasonal)

  • Free indoor parking

  • Summer Café

Our accommodation(s)

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Hotel location

Mercure Tirana

29 NENTORI STREET
1000 TIRANA
Albania

GPS:41.34120437461761, 19.77991116026932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BASIL RESTAURANT

Indulge in a culinary journey, where international dishes are infused with local touches. Savor the delectable creations while enjoying the warm and inviting ambiance of the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  416 reviews

Customer review rating 3.5/5

Brenda T. Friends - Confirmed reviews ALL

The hotel staff were very kind and helpful, willing to help at all times. Unfortunately the rooms are not sound proof enough for a good rest, if you are lucky to be allocated to the room facing the main road, forget about having a wink of sleep. It was bad and with no working AC ( informed its still winter settings and is centrally controlled so you roast, if you open the windows you are literally sleeping on the highway.

Dear Ms. T. Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our team kind, helpful, and always willing to assist. Your special mention of our colleague who supported you with the room change is truly appreciatedwe will make sure to share your kind words with the team, even if her name was not noted. At the same time, we sincerely regret the inconvenience you experienced regarding the noise levels and the air conditioning. Please accept our apologies, as this is not the level of comfort we strive to provide. Your comments have been noted and will be shared with the relevant departments to review and improve these aspects. We truly value your feedback and hope to have the opportunity to welcome you again under much better conditions. Best Regards Mercure Tirana Team

Customer review rating 4.5/5

Venkatraghavan S. Solo - Confirmed reviews ALL

Clean and comfortable. Super market nearby. Reception staff very friendly and helpful. Ayla in restaurant excellent service. Rain shower superb.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Maria P. R. A. Friends - Confirmed reviews ALL

The hotel is perfect for a short stay. Breakfast is good, staff very friendly and helpful. The only negative would be the noise from the road.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Malcolm A. Solo - Confirmed reviews ALL

Good range of options at breakfast buffet, room was spacious with several spare electric sockets. Good coffee machine with pods topped as as needed. Never had to wait for an elevator, either up or down. Enjoyed dinner in the restaurant

Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us, and for your loyalty as an Accor member. We are delighted to hear that you enjoyed the variety offered at our breakfast buffet, found your room spacious and well-equipped, and appreciated the in-room coffee machine with regularly replenished pods. It is also great to know that you had a pleasant dining experience in our restaurant and that our location was convenient for your travel needs. However, we sincerely apologize for the inconvenience you experienced with the elevator during your stay. Please rest assured that your comments have been shared with our maintenance team to ensure this issue is addressed promptly and does not impact future guest experiences. We truly value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back again soon for an even more seamless stay. sincerely Adriani

Customer review rating 4.5/5

Kristian K. Solo - Confirmed reviews ALL

The room is big, clean and modern.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 431 reviews 6.7/10 Location
  • 555 reviews 8.5/10 Room
  • 813 reviews 9.5/10 Service
  • 6 reviews 7.1/10 WiFi
  • 364 reviews 9.1/10 Breakfast
  • 313 reviews 9.9/10 Vibe
  • 272 reviews 9.5/10 Cleanliness
  • 214 reviews 8.3/10 Food

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