Mercure Tirana 4 stars

Customer review rating (ALL Rating) 4.6/5 144 reviews

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Description

Hotel extras

  • 14 km from Tirana Airport

  • Outdoor swimming pool

  • Free indoor parking

  • Rooftop Sky Bar

  • Summer Café

Our accommodation(s)

Hotel location

Mercure Tirana

29 NENTORI STREET
1000 TIRANA
Albania

GPS:41.34120437461761, 19.77991116026932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Indulge in a culinary journey, where international dishes are infused with local touches. Savor the delectable creations while enjoying the warm and inviting ambiance of the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  144 reviews

Fantastic customer service!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We were warmly welcomed by the reception staff and were given great advice on places to eat and sights to visit. The receptionist was very professional and friendly and made sure we were comfortable and had everything we needed for our stay. Breakfast was also great. The lovely staff members greeted us with a worm smile and made sure we had our coffee ready to drink. We highly recommend Mercure Tirana and will be back for another visit soon!

Dear Guest Thank you so much for your wonderful review! We’re thrilled to hear that you felt warmly welcomed by our reception team and that their recommendations added value to your stay. It’s always our goal to ensure our guests feel comfortable and have everything they need. We’re glad you enjoyed the breakfast and appreciated the attentive service with warm smiles—it’s these little touches we strive to deliver. Your kind recommendation means the world to us, and we can’t wait to welcome you back to Mercure Tirana for another visit soon!" Mercure Tirana Team

Lovely staff

Customer review rating 4.5/5

Rashid A. Couples - Confirmed reviews ALL

Very friendly and hospitable staff , made good Vegetarian meals for me. I want to thank Restaurant Attendant Eni ,Andre & Valbona and from Reception Tea/ Elisa

Dear Mr Rashid Thank you so much for your wonderful feedback! We are truly delighted to hear that our team made your stay special with their friendliness and hospitality. Providing exceptional service and ensuring that all our guests feel welcome is something we strive for every day. We're especially glad that you enjoyed the vegetarian meals our team prepared for you—it’s always a pleasure to accommodate our guests’ preferences and make them feel at home. Your kind words motivate us to continue delivering the best experience possible. We look forward to welcoming you back in the future! Mercure Tirana Team

New hotel

Customer review rating 4.5/5

Nelu Business - Confirmed reviews ALL

Very nice new hotel, everything is new, but, it’s a pity that there are not triple glass at the windows, a lot of noise is coming from the highway! Many thanks to the front desk office young lady for kind upgrade and very polite aproch!

Dear Nelu Thank you for your kind words about our hotel and staff! We're glad you enjoyed the upgrade and service. We apologize for the noise inconvenience and appreciate your feedback, which helps us improve. We hope to welcome you back for an even better stay! Mercure Tirana Team

Exceptional Service and Black Friendly

Customer review rating 5.0/5

Jerniiee F. T. B. Friends - Confirmed reviews ALL

t. staff were truly exceptional, their attention to detail, hospitality, and customer service stood out to me. As a young black female, there is always this fear of passive-aggressive behaviour and hostility you may get when travelling to other countries. I never experienced any of that in Albania and this lady named Valbona (named after t. river) at t. Hotel made me feel very welcome. She always smiled and was willing to offer help when needed. I 100 percent recommend staying at t. Mercure Tirana Hotel. #GIVEVALBONAARAISE. She is a Star

Dear Guest Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that our staff, especially Valbona, made such a positive impact on your stay. It’s incredibly rewarding to know that she made you feel welcome and provided t. kind of service that stood out to you. At t. Mercure Tirana Hotel, we aim to make every guest feel at home, and it's wonderful to hear that we succeeded in doing so for you. We’ll be sure to pass along your kind words to Valbona — she truly is a star! We’re grateful for your recommendation, and we look forward to welcoming you back in t. future. Thank you again! Mercure Tirana Team

Excellent staff and place

Customer review rating 5.0/5

Chika Couples - Confirmed reviews ALL

The staff in the hotel are excellent and very hospitable, especially the daughter and mother that work there. I mean the young girl in the reception and her mother in the restaurant. They were exceptionally great. I have never come across such nice people in any hotel I have been in Europe.

Dear Chika Thank you so much for your kind review! We are thrilled to hear that you had such a positive experience with our staff. Providing excellent hospitality and making our guests feel welcome is our top priority, and we’re so glad to know that our team was able to exceed your expectations. Your feedback means a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another great stay in the future! Mercure Tirana Team

Other web-users rate our hotel

  • 230 reviews 6.7/10 Location
  • 281 reviews 8.8/10 Room
  • 461 reviews 9.5/10 Service
  • 6 reviews 7.1/10 WiFi
  • 220 reviews 9.4/10 Breakfast
  • 198 reviews 9.8/10 Vibe
  • 142 reviews 8.2/10 Food
  • 122 reviews 9.4/10 Cleanliness

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