Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.3/5 2,143 reviews

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Fitness center with wet facilities

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Free valet parking onsite

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,143 reviews

Well located

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

I wasn’t satisfied with house keeping . I had to call several times to remember them !! Once with ironing machine and the other day with the compliment water !!

Dear Noor Q., Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dubai Downtown team

Best hotel ever

Customer review rating 5.0/5

Evan D. Solo - Confirmed reviews ALL

Best hotel ever so clean and smells like heaven amazing!! First when you walk in in the lobby smells amazing and the room smells amazing as well and I love how they welcome you the first day when you enter the room with dessert and music on tv it was really amazing hotel and the staff are amazing as well

Dear Evan, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Good choice

Customer review rating 4.5/5

Krisztina Couples - Confirmed reviews ALL

Nice view on the city with skyscrapers. Tidy, big rooms. Big choice at breakfast. Kind and helpful staff.

Dear Krisztina, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Good Location

Customer review rating 5.0/5

Yudi Families - Confirmed reviews ALL

We booked this hotel from Accor App. Check in process is fast and the room is clean and big. Room service is nice. the location of the hotel is good. it's 10 minutes walk to Dubai Mall.

Dear Yudi, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. thank you for highlighting the service provided by our Heartists. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

it was alright

Customer review rating 3.5/5

Jzabar Solo - Confirmed reviews ALL

decent stay, very rude security staff at birdcage

Dear Jawad M., Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dubai Downtown team

Other web-users rate our hotel

  • 1,089 reviews 9.3/10 Location
  • 1,543 reviews 6.6/10 Room
  • 2,267 reviews 8.6/10 Service
  • 31 reviews 4.6/10 WiFi
  • 707 reviews 7.5/10 Breakfast
  • 643 reviews 6.1/10 Cleanliness
  • 513 reviews 4.9/10 Comfort
  • 287 reviews 5.5/10 Value

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