Mercure Hotel Mainz City Center 3.5 stars

Customer review rating (ALL Rating) 4.5/5 506 reviews

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Description

Hotel extras

  • Best location between the main train station and the old town

  • Spacious rooms with air conditioner and kitchenette for long stays.

  • Family room connected with a separate single room

  • Affordable parking garage 100 m from the hotel

  • Varied breakfast buffet with gluten- and lactose-free dishes.

Our accommodation(s)

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Hotel location

Mercure Hotel Mainz City Center

Kaiserstrasse 7
55116 MAINZ
Germany

GPS:50.00302, 8.2615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

KAISERS LOUNGE AND BAR

Relax after a busy day in our cosy Kaisers Lounge Bar. With coffee and tea specialties, selected wines from Rheinhessen and Rheingau or a glass of beer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  506 reviews

TripAdvisor Rating  4.5/5  12 reviews

Great location, well run hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice room and good service

Dear Guest, thank you for your positive review! We are delighted to hear that you enjoyed our great location, well-maintained hotel, nice rooms, and good service. We hope to welcome you back soon. Warm regards from Mainz, Mercure Hotel Mainz City Center Jürgen Axel, Hotel Director

Well Located Good Stay

Customer review rating 4.5/5

Susan Solo - Confirmed reviews ALL

Staff were extremely helpful and friendly. Breakfast staff always had a lovely smile first thing in the morning. Close to train station. Rooms comfortable. Many Thanks to the Hotel Manager for the red rose on IWD.

Dear Susan, thank you for your kind words. We are delighted that you enjoyed your stay with us, especially the helpful staff and comfortable rooms. We look forward to welcoming you back soon. Herzliche Grüße aus Mainz, Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Well located

Customer review rating 2.0/5

Franck Business - Confirmed reviews ALL

It is a pity that the hotel does not offer the possibility to park a car. Next, the soil in the bathroom was sticky. I could not put a foot on the ground and the room was dusty. Sheets and towels were clean and the breakfast was excellent.

Dear Franck, We appreciate your feedback. We regret the inconvenience caused by the lack of parking facilities and cleanliness issues. Rest assured, we will address these concerns promptly. We are glad to hear you enjoyed the cleanliness of sheets and towels, as well as the excellent breakfast. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very nice. Room was clean and quiet. The only wish would be for the bar to be more lively.

Thank you for your kind review. We are delighted to hear that you found your room clean and quiet. We appreciate your feedback regarding the bar, and we will take it into consideration as we strive to enhance the lively atmosphere. We look forward to welcoming you back soon. Herzliche Grüße aus Mainz, Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Wonderful plave

TripAdvisor rating 5.0/5

kl417g TripAdvisor review

Mr. Jürgen Axel and his staff are always very accommodating. We had guests for the parade on Rose Monday. They brought some comfortable chairs for our balcony. Mr. Axel reserves our balcony room a year in advance so sadly, you probably won’t get one.

Dear Mrs S., Thank you for sharing your positive experience at Mercure Hotel Mainz City Center. We are delighted to hear that our staff was accommodating during your stay. Be sure, we already reserved your room already for next year! :-) We look forward to welcoming you back on Rosenmontag 2025! Herzliche Grüße aus Mainz, Jürgen Axel, General Manager

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Other web-users rate our hotel

  • 456 reviews 8.7/10 Location
  • 609 reviews 8.1/10 Room
  • 407 reviews 9.2/10 Service
  • 10 reviews 6.5/10 WiFi
  • 342 reviews 8.2/10 Breakfast
  • 210 reviews 8/10 Cleanliness
  • 29 reviews 4.2/10 Bar

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