Novotel Mainz

Customer review rating (ALL Rating) 4.3/5 1,474 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALL-SAFE certified hotel

  • Free WiFi, seminar and conference rooms with natural light

  • Event location in the historic city wall vault

  • Located on the Kästrich, where Roman legions once camped

  • Spa area with sauna and indoor pool

Our accommodation(s)

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Hotel location

Novotel Mainz

Augustusstrasse 6
55131 MAINZ
Germany

GPS:49.996432, 8.261789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,474 reviews

TripAdvisor Rating  4.0/5  940 reviews

Well located

Customer review rating 3.5/5

Angie Couples - Confirmed reviews ALL

Bed too small for 2 persons

nice stay, very friendly and helpful staff - as always

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

nice weekend stay with the family. we like the hotel a lot. always very friendly and helpful staff to make the stay even more comfortable.

Great stay

Customer review rating 5.0/5

Kim B. Business - Confirmed reviews ALL

Loved the corner front room! 302! Helene Schlue was so very helpful with assistance in locating a church service (mass) times directions etc! Greatly appreciated! Love your staff

Dear Kim B., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with the teammembers. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel

Top

Customer review rating 5.0/5

Steph Business - Confirmed reviews ALL

I felt welcome Unlike many other hotels after Corona

Dear Stephen N., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel

Very clean hotel, very polite staff

Customer review rating 4.5/5

Ww Families - Confirmed reviews ALL

Nicely located, easy to find, close enough to downtown Mainz for convenience but far enough away so that there is minimal noise, commotion, etc. Staff was very polite and helpful. We would stay again if passing through the area.

Dear William W., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel

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Other web-users rate our hotel

  • 504 reviews 8.9/10 Location
  • 774 reviews 6.6/10 Room
  • 666 reviews 8.9/10 Service
  • 21 reviews 7.1/10 WiFi
  • 386 reviews 7.8/10 Breakfast
  • 308 reviews 6/10 Cleanliness
  • 239 reviews 3.4/10 Vibe
  • 220 reviews 3.9/10 Value

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