TripAdvisor rating 4.0/5 904 reviews
ALLSAFE approved hotel
ALL-SAFE certified hotel
Free WiFi, seminar and conference rooms with natural light
Event location in the historic city wall vault
Located on the Kästrich, where Roman legions once camped
Spa area with sauna and indoor pool (temporarily closed)
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Our modern restaurant Bajazzo is open from 06:30 to 21:30. Enjoy culinary delights and fine wines. Please note that the 3G rule currently applies.
The restaurant is located in a wonderful restored part of the Mainz city wall dating back to the 17th century. Whether with family, friends or colleagues, allow us to spoil you with culinary delights in a stunning setting.
Check-in from - Check out up to
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard Room with 1 double bed
Superior Room with 1 double bed
Subject to availability
Executive Room with 1 double bed and sofa
Subject to availability
Standard room with 1 single bed
Number of meeting rooms: 15
Maximum size: 189 m²
Maximum capacity: 60 people
Maximum banquet capacity: 50 people
100% genuine reviews from our guestsFind out more
PeNor Business - 07/07/2020 TripAdvisor review
The hotel is situated within walking distance from the main station and was well prepared with respect to the present Corona restrictions. The staff were very friendly and professional and the room a standard Novotel quality. WiFi was more than adequate and easy to use.
Disapponting Staff Attitude
Spoonwother Business - 25/01/2020 TripAdvisor review
Checking in, accomodatiion, meal, bar, all good. Probles started as I checked out. Brusque and unhelpful female on reception swore in German while trying to scan my car park ticket to validate it. She then gave up telling me to use Car Park pay machine. Went to machine to find it takes cash only. Return to reception to be told by a three staff members that the car park, signed up as Novotel Parking with 4 Floors dedicated to Novotel with branding all over the place, was "nothing to do with Novotel" and that I "parked there by my own choice". Car Park staff via intercom wouldn't answer calls. Hotel could not / would not take payment for car park. Manager eventually arrived and provbided a car park pass after 1/2 an hour of messing around and arguing with his rude, unhelpful staff, he repeated the "it's not our car park" story. My recvomendation, don't use this hotel's car park if you visit and be very careful if you do. The hotel will not help you or take responsibility for the facility it obviously leases from a car park company. This was not the first time I stayed at Novotel Mainz. It was the last.
Carmen O Business - 17/12/2019 TripAdvisor review
Excellent customer care, clean rooms, quiet and good location. Breakfast was available with a large menu, Personnel was very friendly and eager to assist. Beverages were available at all times with friendly personnel
Hotel on a hilltop
Enjoy_Travel13 Business - 16/11/2019 TripAdvisor review
Nice hotel with swimming pool - great to unwind. Lovely warm rooms (in winter). Pleasant and courteous reception staff. Accor hotel guests treated with some difference. There are some eateries very close by and the centre of town is very easy to walk to so if you want to eat out of the hotel it is relatively easy to do so.
Stop over in Mainz
Anthonie K Family - 09/08/2019 TripAdvisor review
We used the hotel for a stop over during our holidays. The hotel is easy to reach with big parking garage next door. City centre is easily reachable by foor. We enjoyed the stay a lot, no negative points found.
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