Novotel Mainz Hotel 4 stars

TripAdvisor rating 4.0/5 882 reviews
Novotel Mainz
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Situated on the Kästrich, where Roman legions once made their camps

  • Restaurant and bar in vault inside the city wall

  • Mainz cathedral and museums all within walkingdistance

  • Free WiFi, seminar and meeting rooms with natural light

  • Spacious spa area with sauna, indoor pool and whirlpool bath

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bike rack facilities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Mainz

Augustusstrasse 6
55131
mainz
germany

Tel: +4961319540

Fax: (+49)6131954100

Contact email

Check-in from 15h00

Check out up to 12h00

  • S8 :   S8 HAUPTBAHNHOF

  • By plane

    FRANKFURT HAHN AIRPORT At 50km / 31.07 miles

  • By plane

    FRANKFURT INTERNATIONAL AIRPORT At 30km / 18.64 miles

  • By plane

    HHN At 50km / 31.07 miles

  • By train

    MAINZ At 0.5km / 0.31 miles

GPS :49.996432, 8.261789

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard room with 1 single bed

  • Max. number of persons: 1
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

EVENTLOCATION KASEMATTEN

Type of cuisine: Regional

The restaurant is located in a wonderful restored part of the Mainz city wall dating back to the 17th century. Whether with family, friends or colleagues, allow us to spoil you with culinary delights in a stunning setting.

RESTAURANT BAJAZZO

Type of cuisine: Mediterranean

Our modern furnished restaurant is open daily from 6.30am until midnight and seats 120 people. Enjoy the delicious cuisine and fine wines on offer here. We also provide a children's menu for our young guests.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAJAZZO'S BAR

Photo non contractuelle / Strictly non binding

After a tiring day, the Bajazzo's bar is the perfect place to unwind with your favorite cocktail, a cold beer or a glass of wine. Hot and cold snacks are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 189

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Mainz

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,211 reviews

tripadvisor

TripAdvisor Rating 4.0/5

882 reviews

Excellent.

Customer review rating 4.3/5

Mm Families - 14/01/2020 Confirmed reviews ALL

Good quality of the services, exquisite breakfast, perfect cleanliness, with so much care arranged the bathroom everyday, very friendly and helpful staff.

Comfortable stay in good hotel

Customer review rating 4.3/5

Karen Families - 11/01/2020 Confirmed reviews ALL

Good experience, large room with good facilities. Extensive breakfast buffet selection. Helpful pleasant multilingual staff. Quiet hotel with no road noise despite room overlooking busy road

Great all round experience

Customer review rating 4.3/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Good checkin with friendly staff. Excellent food, including the breakfast. Great conference facilities. Good bedrooms, although bathrooms need an overhaul. Drains are smelly and the shower faucets are tired.

Alles OK.

Customer review rating 4.3/5

Hws Solo - 31/12/2019 Confirmed reviews ALL

Alles OK.

Customer review rating 4.3/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Great location, good room size, will return. One suggestion: carpets in hallway need attention

Customer review rating 4.3/5

Ursula S. Business - 28/12/2019 Confirmed reviews ALL

Quick and friendly check in. Bath robe was promptly sent. Room is clean and bed is super comfy. Personell in the bar and Restaurant is exceptionally kind and professional

Love the staff at this hotel

Customer review rating 4.3/5

Lynne D. Families - 28/12/2019 Confirmed reviews ALL

Thank you for making our brief stay so enjoyable. Everyone who worked at the front desk were so accommodating and professional. I appreciate their kindness and look forward to returning one day soon

Novotel Mainz 17.12.2019

Customer review rating 4.3/5

Ekkehard S. Business - 18/12/2019 Confirmed reviews ALL

Great hotel for my business trip.

Dear Ekkehard S., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager
Customer review rating 4.3/5

Ray B. Solo - 17/12/2019 Confirmed reviews ALL

As a Delta crew member I stay with you any time I visit the Frankfurt area. Everyone is always very helpful.

Dear Mr.B., Thank you for taking the time to post your comments after your recent stay with us. We are looking forward to welcoming you back to stay with us in the near future. Kind regards Ümit Alis Your Host

Excellent Service

TripAdvisor rating 4.0/5

Carmen O Business - 17/12/2019 TripAdvisor review

Excellent customer care, clean rooms, quiet and good location. Breakfast was available with a large menu, Personnel was very friendly and eager to assist. Beverages were available at all times with friendly personnel

Most satisfied with our experience at your hotel!

Customer review rating 4.3/5

Roberta P. Friends - 16/12/2019 Confirmed reviews ALL

Your staff is extremely professional, friendly, and efficient! I couldn’t ask for better! Thank you!

Dear Roberta, We very much appreciate your comments regarding your stay at the Novotel Mainz. Thank you for taking the time to let us know about your stay with us. It is wonderful to read your kind words. We look forward to delighting you once again. Sincerely, Ümit Alis Your host

Excellent

Customer review rating 4.3/5

Doris P. Families - 14/12/2019 Confirmed reviews ALL

Very satisfied, friendly staff

Dear Doris P., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Very nice hotel with good lobby bar!!

Customer review rating 4.3/5

Jane S. Couples - 11/12/2019 Confirmed reviews ALL

Very nice!!

Dear Jane Kotch S., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Great place to stay in Mainz!

Customer review rating 4.3/5

Dave F. Business - 06/12/2019 Confirmed reviews ALL

The hotel is an excellent choice for a stay to visit Mainz. It's walking distance to the train station [or a 7 euro cab ride up the hill]. The rooms are always clean and the housekeeping staff is great.

Dear David F., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Wonderful AS USUAL

Customer review rating 4.3/5

William L. Couples - 06/12/2019 Confirmed reviews ALL

We love the Mainz NOVOTEL. Everything is top notch. We have known many staff for a long time and consider them more as friends that hotel workers. Usually it is hugs galore when we arrive. Very friendly. I did notice you switched to more understandable door tags for Clean The Room or Privacy Please. My last stay in September there was confusion I felt among the room cleaners on what each meant. Thankfully you switched it to a very simple format. Thanks. I do wish that the cold water bottle was available in the workout room downstairs. Your staff was kind enough to provide bottles of water, but there is nothing like a cold glass of water after a workout. Your staff said it was a temporary inconvenience. I believe them. Again. Thanks for being the best hotel around!! Bill L.

Dear William L., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Generally fine, but some room for improvement

Customer review rating 4.3/5

Anonymous Couples - 05/12/2019 Confirmed reviews ALL

Reception staff very nice; room good. My husband and I do not have breakfast, but we like a croissant and a nice coffee - there was a coffee machine but I think it was for the airline crew. Nowhere to purchase a croissant or some other morning snack and a long walk down the hill to the town. I used the pool every morning. I found it odd that the towels were stored in a cupboard and none were left on reception. Also, there were no plastic bags to put wet swimming things. I swim early, usually between 7 - 8am and found it odd that the sauna etc did not open until much later which meant I did not get the benefit of those. Seemed a shame.

Good beds, atmospehre and help - iternet acces not working properly

Customer review rating 4.3/5

- Business - 05/12/2019 Confirmed reviews ALL

.

Dear Marisa J., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. We still working for a better internet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

What a wonderful week in Mainz!

Customer review rating 4.3/5

Patti Families - 03/12/2019 Confirmed reviews ALL

The staff at this hotel is amazing. They go above and beyond to make you feel like you are in your home away from home. Alex at the front desk was so helpful and patiently answered many questions about getting around on the trains and to nearby restaurants. Constantine in the lounge always has a smile on his face and greets you like you are an old friend. (and remembers your favorite beverage!) The food in the restaurant was really good and the staff was accommodating there as well.

Dear PA R., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Nice food and quiet environment

Customer review rating 4.3/5

Hh Couples - 02/12/2019 Confirmed reviews ALL

It's a nice surprise to have a nice breakfast and meal set offered by the Novotel in Mainz. This is absolutely outstanding and cheering up our stay there. I will surely come back!

Dear Wai Kan C., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager

Professional stuff

Customer review rating 4.3/5

Jindrich Business - 28/11/2019 Confirmed reviews ALL

Nice.

Dear Jindrich K., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Everts F&B Manager
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