Novotel Mainz

Customer review rating (ALL Rating) 4.3/5 1,199 reviews

Hotel extras

  • ALL-SAFE certified hotel

  • Free WiFi, seminar and conference rooms with natural light

  • Event location in the historic city wall vault

  • Located on the Kästrich, where Roman legions once camped

  • Spa area with sauna and indoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Mainz

Augustusstrasse 6
55131 MAINZ
Germany

GPS:49.996432, 8.261789

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,199 reviews

TripAdvisor Rating  4.0/5  922 reviews

Certificate of excellence 2022

Good stay, good check in

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

friendly, very helpful.

Dear Mr. G. thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, V. Petri-Knauer Guest Relations Manager

Homw away from home

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Your staff alway tries to accommodate to all my needs .They are the best

Dear Martina, we very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, V. Petri-Knauer Guest Relations Manager

Great location

Customer review rating 5.0/5

Yari Business - Confirmed reviews ALL

The hotel is well located 10 minutes straight walk to the Mainz train station, 15 to 20 minutes to great restaurants and Altstadt mainz (old town) The staff speaks perfect English and they are very caring. The restaurant and bar on site also serve coffee and hot chocolate at the bar. The hotel services Airlines based in the U.S.A so there are a lot of English-speaking guests.

Dear Ms. W., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V. Petri-Knauer Guest Relations Manager

Good stay

Customer review rating 4.0/5

Duong Families - Confirmed reviews ALL

Nice room. Address of underground garage should be mentioned more prominently on hotel information page. Nice swimming pool but water in the shower area does not drain properly. Good breakfast.

Dear Trieu Duong L., We very much appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive some feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, V. Petri-Knauer Guest Relations Manager

Great hotel, good location, nice pool

Customer review rating 4.5/5

Joanna Business - Confirmed reviews ALL

Wonderful hotel with friendly staff. The rooms were clean and well equipped for a short stay. The pool and sauna are lovely, but the showers in the spa area only run cold. The gym looks great, will be using that next time. The food in the restaurant was delicious, and there was a great variety at breakfast. Perfectly situated to walk down the hill to Mainz train station in the morning in only a few minutes. Looking forward to returning!

Dear Ms. L., We appreciate your comments regarding your stay at the Novotel Mainz. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V. Petri-Knauer Guest Relations Manager

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Other web-users rate our hotel

  • 310 reviews 8.9/10 Location
  • 511 reviews 6.4/10 Room
  • 496 reviews 9/10 Service
  • 17 reviews 4.8/10 WiFi
  • 277 reviews 7.7/10 Breakfast
  • 201 reviews 6.1/10 Cleanliness
  • 176 reviews 2.9/10 Vibe
  • 141 reviews 3.5/10 Value

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