Novotel Mainz

Novotel Mainz

Customer review rating (ALL Rating) 4.3/5 980 reviews

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Hotel extras

  • ALL-SAFE certified hotel

  • Free WiFi, seminar and conference rooms with natural light

  • Event location in the historic city wall vault

  • Located on the Kästrich, where Roman legions once camped

  • Spa area with sauna and indoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Mainz

Augustusstrasse 6
55131 MAINZ
Germany

GPS:49.996432, 8.261789

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  980 reviews

TripAdvisor Rating  4.0/5  919 reviews

Close to Main Train Station

TripAdvisor rating 3.0/5

kwee790 Business - TripAdvisor review

Horrible stay experience- bathroom has no anti slip mat, shower gel bottle doesn’t work and despite complaints no replacement. Bed was uncomfortable and provided a lousy night’s sleep. TV screen small.

A-plus +++.

Customer review rating 5.0/5

Josef F. B. Couples - Confirmed reviews ALL

Great reception personal. Very good good Ethiopian Chef. Good housekeeping. Excellent handicap room and facilities.

Perfect location

Customer review rating 5.0/5

Mark M. D. Families - Confirmed reviews ALL

We enjoyed the room and mini bar also the air conditioning was great.

Good stay

Customer review rating 3.5/5

Paul S. Business - Confirmed reviews ALL

A pleasant experience for a reasonable price

Filthy Carpet

TripAdvisor rating 1.0/5

MarggyCanberra Couples - TripAdvisor review

As we had enjoyed our stay here in 2017, we were really looking forward to staying here again. However, we were very disappointed. First of all the positives: . The hotel is centrally located just a short walk from the old town - down some steep steps. . There is underground paid parking attached to the hotel. . There is a good selection of food for breakfast. . We were given a complimentary early check-in as we arrived from Australia on an early flight. However, the carpet in our room was heavily stained and in fact filthy. There was no way we felt comfortable walking in bare feet. This is certainly not what we experienced at our last stay and in our opinion it is unacceptable for a 4 star hotel to have filthy carpet. The bathroom also needed a good scrub. There was no soap in the soap dispenser over the bath/shower and we were only given one cake of soap. Surely a 4 star hotel can provide 2 cakes of soap so you don’t have to keep moving the soap from the shower to the hand basin and back again. Following departure, the hotel sent us a survey to fill in which we did. There has been no response from them to our feedback so we can only assume that they think it is acceptable to sell rooms with filthy carpet.

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Other web-users rate our hotel

  • 262 reviews 8.7/10 Location
  • 415 reviews 6.4/10 Room
  • 424 reviews 9/10 Service
  • 11 reviews 2.5/10 WiFi
  • 229 reviews 7.5/10 Breakfast
  • 156 reviews 6/10 Cleanliness
  • 152 reviews 3.6/10 Vibe
  • 117 reviews 3.7/10 Value

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