ibis Lviv Center 3 stars

Customer review rating (ALL Rating) 4.7/5 142 reviews

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ibis Lviv Center - Image 1
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23A Franka Str., 79005 LVIV, Ukraine

Description

Hotel extras

  • Close to Lviv city centre

  • Complimentary Wi-Fi throughout

  • Pet-friendly

  • New, spacious rooms with ibis Sweet Beds

  • Breakfast buffet or Grab & Go

Our accommodation(s)

Hotel location

ibis Lviv Center

23A Franka Str.
79005 LVIV
Ukraine

GPS:49.83536, 24.035087

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

74 Urban Food

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Welcome to 74 Urban Food restaurant where all sides of the world meet. Let's discover the flavors from North to South and from West to East. 74 Urban Food will make you discover the best dishes from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  142 reviews

Amazing stay

Customer review rating 5.0/5

Marc-andré C. Couples - Confirmed reviews ALL

This Ibis hotel was amazing because of its modernity. The ergonomic design of the room made the room look like the future, e.g. the power outlets are hidden. The shower is spacious. Only downside is that the bidet should have been integrated with the toilet rather than being external.

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Lviv Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yaroslav Hanas, Operations Manager

Well located, clean and overall cool hotel

Customer review rating 4.0/5

Kateryna Business - Confirmed reviews ALL

I enjoyed my stay at Ibis City Center. The placement is excellent (close to the city centre, but not noisy, a lot of cafe and restaurants available nearby). The room was clean, as well as the bathroom. However, there were some things that could be better. I’d like to have more sockets in the room, since I was going to the business trip, I had to charge everything (laptop, phone, watches, camera, etc). Also, sometimes I felt a lack of space (especially in the bathroom — it would be great to have some kind of shelves to store cosmetics). The hairdryer turned off while I was doing my blowout. I think, it happened due to overheating, but maybe consider having more powerful ones :) If it’s possible, it would be great to add bathrobes and more breakfest options. Overall, my stay was great. Those things I described are just “good to have” :)

Dear Kateryna, We greatly appreciate your comments regarding your stay at the ibis Lviv Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. We strive to provide a superior service experience for every customer and are always ready to provide extra amenities or services upon our guests' requests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yaroslav Hanas Operations Manager

Good value, excellent location, superb servive

Customer review rating 4.5/5

Bk R. Business - Confirmed reviews ALL

I stayed for nearly three weeks in February and March. The location is outstanding in the city center. The rooms are small, but clean and comfortable. Breakfast is nice and freshly prepared, however greater selection would be appreciated, especially after 3 weeks. What really stood out was the exceptional service provided by all of the employees. This made for an excellent stay.

Dear Mr. R., Thank you for your valuable feedback regarding your stay at ibis Lviv Center. Your comments will be shared with our team to inspire them further. We've noted your suggestion for improving our services, especially concerning breakfast, as we strive to ensure a delightful experience for all our guests. Additionally, I'm pleased to share that our hotel is committed to sustainability and holds certification from the Green Key program, underscoring our environmental responsibility. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yaroslav Hanas Operations Manager

Awesome location

Customer review rating 5.0/5

Serhiy Business - Confirmed reviews ALL

Awesome location, welcoming and affable staff, extremely clean and comfortable rooms,

Dear Serhiy, We very much appreciate your comments regarding your stay at the ibis Lviv Center. It is always a pleasure to receive positive feedback. I will share your comments with Arthur and all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yaroslav Hanas, Operations Manager

No fresh air inside

Customer review rating 2.0/5

Yuliia Business - Confirmed reviews ALL

To make the whole building with windows that it is not possible to open is against humanity. I perceived it as a torture. I hope never come back to this hotel unless the windows are changed. The personnel did everything possible to make these two days of staying tolerable.

Dear Yuliia, Thank you for taking the time to share your experience at the ibis Lviv Center. We sincerely apologize for any inconvenience you may have encountered during your recent stay with us. We strive to provide a superior service experience for every customer and your feedback is very important to us. Please be assured that we are taking the necessary steps to address the issues you've raised and to prevent similar occurrences in the future We appreciate you bringing your concerns to our attention, and we hope for the opportunity to better serve you in the near future. Sincerely, Yaroslav Hanas, Operations Manager

Other web-users rate our hotel

  • 71 reviews 8.3/10 Location
  • 93 reviews 6.6/10 Room
  • 79 reviews 9.1/10 Service
  • 45 reviews 7.8/10 Breakfast
  • 39 reviews 9.8/10 Vibe
  • 36 reviews 10/10 Cleanliness
  • 19 reviews 7.1/10 Value
  • 12 reviews 6.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.