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ibis Styles Lviv Center Hotel 3 stars

Customer review rating 4.6/5 2,085 reviews

ALLSAFE approved hotel

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ibis Styles Lviv Center
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+ 15 Services

Hotel extras

  • Branded design hotel in downtown.

  • 77 comfortable rooms with free WIFI and spectacular view of the old city.

  • Business and kids corners.

  • Complimentary tea, coffee and water in the lobby.

  • Fresh all-you-can-eat buffet breakfast at Italian restaurant included.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Lviv Center

3 Shukhevicha street
79005 lviv
ukraine

Tel: +380322546767

Fax: (+380)322546777

Check-in from 14h00

Check out up to 12h00

  • By train

    LVIV RAILWAY STATION At 3km / 2 miles

GPS :49.836994, 24.034695

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. Suite rooms accomplished with amazing city view from each room to ancient city center, sized up to 25 sq.m.

Standard Double room with queen-size bed (200X160 cm). Room size 15,5m² to 20m².

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Twin room with 2 twin beds (200X100 cm). Room size 15,5m² to 20m².

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Premium room (22 m² - 27 m²) with King-size bed (200X180 cm)

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Historic side view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

PIZZA CELENTANO RISTORANTE

Type of cuisine: Italian

Pizza Celentano Ristorante is offering wide selection of traditional European dishes with special attention to Italian cuisine. Upscale representative of Celentano family restaurants is focused on high quality of products as well as reasonable pricing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Lviv Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,085 reviews

tripadvisor

TripAdvisor Rating 4.5/5

640 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Nice hotel near the center

Customer review rating 4.5/5

Ivan Solo - 04/05/2021 Confirmed reviews ALL

Nice hotel near the center

Dear Ivan, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel MLCOUSEK General Manager

Hospitable crew

Customer review rating 4.0/5

Oleg Couples - 03/05/2021 Confirmed reviews ALL

Overall experience was pretty good. I’ve booked premium room for spectacular views on the city from above. So I asked hotel about this by email. A long conversation ended with nothing - no promises I would get any view at all. But as it appeared on checkin - all premium rooms have the best view - they only depend on the height (# of floor) and terrace availability. So eventually we checked in to one of the best rooms in this hotel. I was really satisfied and impressed. Also I did few personal requests which were excellently completed. The room seemed to be pretty new and cleaned as the other common areas. Shower was also clean and with good ventilation which is a rare find among local hotels. The room was also highly equipped for a longer stay. The only confusing moment is building trembling on the tram passing nearby.

Dear Oleg, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. It is always a pleasure to receive constructive feedback. I an sorry about the confusion with the rooms and I will share your comments with our team and with Mikhaylo. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel MLCOUSEK General Manager

GOOD STAY, BAD END

Customer review rating 0.5/5

Jaroslaw H. Couples - 02/05/2021 Confirmed reviews ALL

The hotel may be recommendable, especially the "comfort" rooms, but the unfair settlement of the cost of the stay killed my good opinion. Despite having a non-refundable reservation with a price guarantee, which also included all taxes and fees, I was charged extra tax additionally taken from my credit card. My complaints were ineffective and I was told that the Hotel always charges extra costs, even though the entry in the non-refundable booking clearly stated that all taxes and costs were included in the price. I feel cheated and that is why the advantages of the Hotel itself do not matter to me.

Dear Jaroslaw, Thank you for taking the time to tell us about your experience. I was disappointed to read that your experience in the end did not meet your expectations and that you feel you have been cheated by charging city tax - which is a bit harsh, as that's exactly what we would never dare to do - to cheat any one.. Please allow me to express my sincerest apologies if you felt we did so. As my colleague at the reception was trying to explain to you, city tax is not included in the rate. I have checked your reservation pricing conditions and only the following taxes were included (which is indicated upon booking in the ''Pricing Conditions'' during the booking process on the website): Taxes and fees included in the rate: VAT National taxes on F&B : 20 % ( per night / per product ) VAT National taxes on accommodation : 7 % ( per night / per product) The below taxes are not included: Specific Taxes and Fees If the room rate is between 750UAH and 1200UAH the city tax is 24UAH per person per night If the room rate is more than 1200UAH the city tax is 30UAH per person per night. I am really sorry about your disappointment and please trust, that we are here not to cheat or trick anyone for few Hryvnias and that charging a city tax is a standard practice in our city. Thank you again for sharing your experience and I hope you will give us the opportunity to welcome you back. Best Wishes, Daniel MLCOUSEK General Manager

Location close to the center and great service

Customer review rating 4.5/5

Sezgin Ç. Friends - 30/03/2021 Confirmed reviews ALL

The room facilities provided & the close attention of the reception should be really appreciated and the restaurant part is very delicious

Dear Sezgin, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. I am pleased to find out you liked our hotel and services. If there was anything that could have made you score 10 out of 10, please let me know and I will look into it personally. Best Regards, Natalia, Deputy General Manager

great stay, great service

Customer review rating 5.0/5

Ro Couples - 22/03/2021 Confirmed reviews ALL

great service by staff, very helpful and positive approach.

Dear Ro, we very much appreciate your feedback and compliments to our staff and services. I will shar your kind comments with my team. We hope to see you back very soon! Best wishes, Natalia, Deputy General Manager

Great place in the heart of Lviv

TripAdvisor rating 5.0/5

Lisa_barbarisa 19/03/2021 TripAdvisor review

Pleasant stay with lots of attention from the personnel, wonderful location,super tasty breakfast. Taking into account Covid times there was totally no inconveniences and we felt like vip guests at Ibis

Dear Lisa, Many Thanks for your amazing review. I was happy to read, that you had a great stay and I will share your comments with my team. Thank you again and I hope to see you back soon! Stay safe! Daniel General Manager

Well located

Customer review rating 5.0/5

Olha Friends - 11/03/2021 Confirmed reviews ALL

High quality service, very friendly and helpful staff. Delicious breakfasts, pleasant atmosphere

Dear Olha, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. I am pleased to find out that you enjoyed your stay, and will pass your kind comments onto my team. We look forward to seeing you back very soon! Best wishes, Natalia, Deputy General Manager

Good stay

Customer review rating 4.5/5

Burak C. Couples - 08/03/2021 Confirmed reviews ALL

Enough breakfast, clean rooms, good location

Dear Burak, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes, Natalia, Deputy General Manager

Best location with reasonable price

Customer review rating 4.5/5

Ahmet Couples - 07/03/2021 Confirmed reviews ALL

Same IBIS all around the world

Dear Ahmet, thank you for taking your time to review your recent stay with us. I am truly glad you enjoyed your stay and please rest assured that your comments will be used for future service improvements. Thank you for your review once again, and we hope to see you back very soon! Best wishes, Natalia, Deputy General Manager

Well located, good stay, tidiness, breakfast

Customer review rating 5.0/5

Alexander Couples - 04/03/2021 Confirmed reviews ALL

In general, I have a very positive experience staying in this hotel. I would definitely return to here when arriving in Lviv next time

Dear Alexander, we very much appreciate your positive feedback. I am pleased to read that you enjoyed your stay and hope to see you back very soon! Best wishes, Natalia, Deputy General Manager

Well located

Customer review rating 4.0/5

Olha Business - 22/02/2021 Confirmed reviews ALL

Well located, nice room, good breakfast

Dear Olha, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. I was pleased to read, that your overall experience was good. At the moment we offer bottled water only in our premium rooms and alternatively drinking water is available 24/7 from the hotel lobby. I have noted your comments about early check in and I am sorry about it. Thank you again for sharing your experience, and we hope to see you back soon. Sincerely, Daniel MLCOUSEK General Manager

Nice scenery

Customer review rating 5.0/5

Albina Couples - 10/02/2021 Confirmed reviews ALL

The stay was amazing - right in the city centre, walking distance from every tourist attraction Good quality breakfast, clean rooms with big windows Thank you!

Dear Albina, We very much appreciate your comments regarding your stay at the ibis Styles Lviv Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel MLCOUSEK General Manager

nice and cosy

Customer review rating 4.0/5

Alona Business - 08/02/2021 Confirmed reviews ALL

WHen I enetered the room I was dissapointed by strange dust on the shelf above toilet - which was directly from the ceiling, next day it was cleaned - that's good, but please check next time if the room is cleaned before visitor entrance. I also found a hair on the sit for disabled people in the shower area - I cleaned it myself but was not very pleasant to see it. Next time I hope I will have a room more on the upper floors - not to see the neighbour window directly from mine but to see beautiful Lviv

Dear Alona, Thank you for taking the time to tell us about your experience at the ibis Styles Lviv Center. I am sorry about the issues with dust and hair in the room. I have already addressed it to my housekeeping department and we are looking into it. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel MLCOUSEK General Manager

Good stay

Customer review rating 4.5/5

Yuliia Couples - 07/02/2021 Confirmed reviews ALL

Very nice and pleasant stuff, perfect location, tasty breakfast. The only moment the bed was crooked (room 405).

Dear Yuliia, Thank you for your kind feedback. I am pleased you enjoyed your stay with us. Please rest assured that our maintenance team will check the bed in your room, apologize for the inconvenience. We hope to see you back to ibis Styles Lviv Center in future! Best wishes, Natalia< Deputy General Manager

Good stay!

Customer review rating 4.5/5

Yuriy S. Business - 01/02/2021 Confirmed reviews ALL

Only thing I did not like, when I entered the room it was freezing cold and it took some time for the room to worm up after I put the heating system on.

Dear Yuriy, we very much appreciate your feedback. Please rest assured your comments will be used for future service improvements. We hope to see you back very soon! Best wishes, Natalia, Deputy General Manager

Great place right in the city center

TripAdvisor rating 5.0/5

Tanya P Couples - 05/01/2020 TripAdvisor review

What a wonderful hotel right in the city center! Central square is a 5 minutes walk. Excellent service, team speaks English very well, great service overall, fantastic breakfast. Hotel caters lots of international visitors. We had room 302 which is at the corner of the building and has a very nice view over the city. On December 31st each guest received a small goodie and a post card with best wishes, very thoughtfull. Complementary coffee and drinking water in the lobby and in your room. We definately visit again!

Dear Tanya, Thank you for your great feedback! I was happy to read that you enjoyed our hotel! I will share your comments with my team. Thanks again and we hope to see you back soon! Best Wishes Daniel General Manager

Good breakfast, good location.

TripAdvisor rating 5.0/5

Meander46254596790 Friends getaway - 04/01/2020 TripAdvisor review

It was good hotel with good location. Can reached from train station with trolley number 9. Breakfast is really good. You can drink water and coffee on lobby for free. You can reach city center by 5 min walk.

Dear Meander, Thanks for your comments and compliments. I was happy to read, that you had a good stay. We hope to see you back soon! Best Regards Daniel General Manager

My second staying - to check my first experience in November

TripAdvisor rating 3.0/5

pavloz380667087312 Business - 14/12/2019 TripAdvisor review

I was staying first time here in November 2019. Platinum membership doesn’t work for this hotel and it’s management: it was awful experience to have the worst service I had during my membership since 2013!!!

Dear Pavlo, I am sorry that on this occasion you were disappointed with your stay. I treat all feedback with the utmost seriousness and would like to find out a bit more about your dissatisfaction. Please kindly let me know what went wrong and I will look into it personally. Many Thanks Daniel General Manager 3:53 AM Daniel, It will be great if you reply my feedback not personally to me but for all people with Platinum Membership of AccorHotels who will be disappointed in the future. You and your team have ignored all Company Rules and didn’t complete my staying as it guaranteed with Loyalty Program of AccorHotels. It’s the worst staying among all hotels of AccorHotels I had. This message will be posted as well below my feedback at Trip Advisor - please, read and reply there only. You ignored my requests to discuss all problems during my staying! Pavlo 4:36 AM Thank you Pavlo for coming back to me so quickly and for you lovely threats, that is very disappointing actually as I believe that this forum is also a way to open dialogue between different points of view, so I hope that you will not take my arguments above negatively again and that you will tell me me what was actually the problem. In order to help you and all the future Platinum Members of Accor I need to know exactly what happened and not just general that we ignored some rules. I am sure you understand that. According to your message I still have no idea what happened. I only now that we have ignored company rules - could you please let me know which rules we have ignored as we tend not to ignore any rules usually. You also mentioned that it was the worst staying amongst all the hotels of Accor you have had. Could you please specify what was wrong? Was there anything wrong with your room, with the cleanliness, with breakfast, with the customer service? You also mentioned that the location was bad? What exactly is wrong with our location? Are we too far from the city centre (normally no more that 3-4 minutes walking distance). Please let me know. Thank you Daniel General Manager 4:53 AM

Secured and very good hotel in Lviv

TripAdvisor rating 5.0/5

damienWroclaw_Poland Friends getaway - 08/11/2019 TripAdvisor review

very nice people at reception, service in restaurant very good, clean room. Great breakfast, only i regret that cucomber are proposed with skin. Pizzeria is nice, reception is always helping to find solutions

Hello Damien, Thank you for your comments and compliments, I fully agree with you about the cucumbers :-) I will ask the kitchen to start pealing them. Thanks again and I hope to welcome you back soon! Best Wishes Daniel General Manager

So good

TripAdvisor rating 4.0/5

PhilippeC70 Couples - 01/09/2019 TripAdvisor review

It was the second time for us to stay in Ibis Lviv. Rooms are small but clean, the personnel is very competent and ready to help, the location is good, 5 minutes walk from the old market square.. Enough choices for breakfast.

Dear Phil. Thank you for your review and for choosing our hotel again. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Wishes Daniel General Manager

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