Fairmont Windsor Park 5 étoiles

Note Avis clients (Note ALL) 4.5/5 2 128 avis

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Description

Les plus de l'hôtel

  • 8 restaurants and bars

  • Extensive spa facilities

  • Located on the edge of Windsor Great Park, under an hour from London

  • 15 elegant meeting and event spaces

  • Surrounded by 40 acres of green space

Nos hébergements

Localisation de l'hôtel

Fairmont Windsor Park

Bishopsgate Road
TW20 0YL ENGLEFIELD GREEN
Royaume-Uni

GPS:51.435767, -0.590998

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 128 avis

En gros un bon séjour

Note Avis clients 4.0/5

Karine R. En famille - Avis confirmés ALL

Nous avons apprécié l'hôtel en tant que tel, les installations, le spa et aussi les chambres. Mais nous avons tout de même fait quelques mauvaises expériences. Le 1er jour au bar, le service n'était vraiment pas à sa hauteur. pourtant nous avons été facturés de 52£ de pourbpoire. la 2e nuit, notre chambre ( numéro 19) était prise hors service, car la Aircon ne fonctionnait plus, et le minibar s'était autofermé.

Dear Ms. R., Thank you for taking the time to share your recent experience at Fairmont Windsor Park. We appreciate your compliment about our facilities, but I am disappointed that your stay fell short of your expectations. We sincerely apologize for the inconvenience caused by teh air conditionning not working in your room and yoru poor service experience in our 1215 bar. We will thoroughly investigate both areas to ensure we imrpove the service we provide. We recognize that these shortcomings resulted in a disappointing experience, and we deeply regret falling short of the high standards we set for ourselves. Thank you for sharing your feedback with us so that we can ensure the issues you mentioned are corrected for the future. We hope you'll give us another chance to demonstrate the exceptional hospitality we strive to provide. To regain your trust, please contact me directly so that I can personally look after you for your next visit. Sincerely, Jessica Porciani Quality & Brand Manager

Service exceptionnel

Note Avis clients 4.5/5

C. Professionnel - Avis confirmés ALL

Le personnel de l’hôtel est extrêmement serviable et attentionné

Dear Mr. C., Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. A big thank you for mentioning the helpfulness and friendliness of our staff. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

Bon sejour

Note Avis clients 4.0/5

Anonyme En famille - Avis confirmés ALL

Bon séjour, très bel endroit avec un bon nombre d’activité à faire en famille. Seul bémol le service en terrasse était très lent et très peu professionnel

Cher Monsieur S. Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. A big thank you for mentioning the helpfulness and friendliness of our staff. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

Excellent hôtel !

Note Avis clients 5.0/5

Christian T. En famille - Avis confirmés ALL

Excellent hôtel, prestations exceptionnelles et service de grande qualité. Amabilité permanente de tout le personnel. Bravo !

Dear Mr & Mrs T. Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. A big thank you for mentioning the helpfulness and friendliness of Sreekumar. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

Hotel très agréable et très bonne salle de gym. Par contre niveau de la restauration moyen pour ce type d'hotel et personnel / service compliqué pour organiser un évènement d'entreprise.

Note Avis clients 3.0/5

Olivier Professionnel - Avis confirmés ALL

Bon séminaire de 3 jours sur site et très bonnes conditions. Restauration bonne mais pas exceptionelle et peu de choix à mon gout. Mais quelques problèmes de chambres (chauffage) qui ont été long à régler. Pour un séminaire d'entreprise, très compliqué de l'organiser avec un personnel un peu rigide et facturant chaque service ou demandes .

Dear Olivier, Thank you for taking the time to tell us about your experience at the Fairmont Windsor Park. I am disappointed to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the points that you mentioned to ensure they are improved for the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessica Porciani QUality & Brand Manager

D'autres internautes évaluent notre hôtel

  • 303 avis 9.3/10 Site
  • 806 avis 7.8/10 Chambre
  • 1 388 avis 8.3/10 Service
  • 557 avis 9.3/10 Installations
  • 418 avis 8.7/10 Espace bien-être
  • 343 avis 9.5/10 Ambiance
  • 203 avis 7.5/10 Petit déjeuner
  • 164 avis 6.9/10 Propreté

Dispensé par Trustyou

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