Fairmont Windsor Park 5 étoiles

Note Avis clients (Note ALL) 4.5/5 2 159 avis

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Description

Les plus de l'hôtel

  • 8 restaurants and bars

  • Extensive spa facilities

  • Located on the edge of Windsor Great Park, under an hour from London

  • 15 elegant meeting and event spaces

  • Surrounded by 40 acres of green space

Nos hébergements

Localisation de l'hôtel

Fairmont Windsor Park

Bishopsgate Road
TW20 0YL ENGLEFIELD GREEN
Royaume-Uni

GPS:51.435767, -0.590998

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 159 avis

Très bel hotel, et bon service

Note Avis clients 4.5/5

Pierre M. Professionnel - Avis confirmés ALL

- Cadre, environnement british de haut standing - chambre (certes un peu petite, en mansarde sous le toit) décorée avec goût. Oreillers "nuages", merveilleux - déco de Noël dans les couloirs "so chic" - personnel courtois et attentif (mais n'ayant pas toujours la volonté d'aider...étrange) - restaurant au final un peu décevant (repas plutôt bon, dans un cadre contemporain très agréable, mais bien trop cher pour ce que c'est, avec des serveurs inexpérimentés)

Cher Monsieur M., Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. Thank you for your feedback about the quality of our service staff. Excellent service is the cornerstone of our service promise and we thank you for feedback which will be used to further enhance the training with our staff. A big thank you for mentioning the helpfulness and friendliness of our check in and door staff. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

En gros un bon séjour

Note Avis clients 4.0/5

Karine R. En famille - Avis confirmés ALL

Nous avons apprécié l'hôtel en tant que tel, les installations, le spa et aussi les chambres. Mais nous avons tout de même fait quelques mauvaises expériences. Le 1er jour au bar, le service n'était vraiment pas à sa hauteur. pourtant nous avons été facturés de 52£ de pourbpoire. la 2e nuit, notre chambre ( numéro 19) était prise hors service, car la Aircon ne fonctionnait plus, et le minibar s'était autofermé.

Dear Ms. R., Thank you for taking the time to share your recent experience at Fairmont Windsor Park. We appreciate your compliment about our facilities, but I am disappointed that your stay fell short of your expectations. We sincerely apologize for the inconvenience caused by teh air conditionning not working in your room and yoru poor service experience in our 1215 bar. We will thoroughly investigate both areas to ensure we imrpove the service we provide. We recognize that these shortcomings resulted in a disappointing experience, and we deeply regret falling short of the high standards we set for ourselves. Thank you for sharing your feedback with us so that we can ensure the issues you mentioned are corrected for the future. We hope you'll give us another chance to demonstrate the exceptional hospitality we strive to provide. To regain your trust, please contact me directly so that I can personally look after you for your next visit. Sincerely, Jessica Porciani Quality & Brand Manager

Service exceptionnel

Note Avis clients 4.5/5

C. Professionnel - Avis confirmés ALL

Le personnel de l’hôtel est extrêmement serviable et attentionné

Dear Mr. C., Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. A big thank you for mentioning the helpfulness and friendliness of our staff. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

Bon sejour

Note Avis clients 4.0/5

Anonyme En famille - Avis confirmés ALL

Bon séjour, très bel endroit avec un bon nombre d’activité à faire en famille. Seul bémol le service en terrasse était très lent et très peu professionnel

Cher Monsieur S. Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. A big thank you for mentioning the helpfulness and friendliness of our staff. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

Excellent hôtel !

Note Avis clients 5.0/5

Christian T. En famille - Avis confirmés ALL

Excellent hôtel, prestations exceptionnelles et service de grande qualité. Amabilité permanente de tout le personnel. Bravo !

Dear Mr & Mrs T. Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and it will give me great pleasure to share your compliments with the team. A big thank you for mentioning the helpfulness and friendliness of Sreekumar. We take pride in our team's commitment to exceptional service and we thank you for recognising them. We look forward to welcoming you back soon and creating more special memories together. Warm regards Jessica Porciani Quality & Brand Manager

D'autres internautes évaluent notre hôtel

  • 304 avis 9.2/10 Site
  • 819 avis 7.7/10 Chambre
  • 1 401 avis 8.2/10 Service
  • 558 avis 9.3/10 Installations
  • 425 avis 8.8/10 Espace bien-être
  • 346 avis 9.5/10 Ambiance
  • 204 avis 7.3/10 Petit déjeuner
  • 173 avis 6.9/10 Propreté

Dispensé par Trustyou

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