Sofitel London Heathrow 5 étoiles

Note Avis clients (Note ALL) 4.6/5 15 889 avis

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Description

Les plus de l'hôtel

  • Seul hôtel avec accès direct au Terminal 5 de Heathrow en 5 minutes à pied via une passerelle.

  • Accès direct à Canary Wharf en moins d'une heure par la ligne Elizabeth

  • Salles de réunion de 45 personnes avec la plus grande salle de bal à Heathrow.

  • Élu Meilleur hôtel d'aéroport par Business Traveller Royaume-Uni 2023

  • Restaurants La Belle Époque et Vivre détenteurs d'une rosette

Nos hébergements

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Découvrir

Localisation de l'hôtel

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDRES
Royaume-Uni

GPS:51.4735, -0.4915

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  15 889 avis

Note Avis clients 5.0/5

Florence L. Professionnel - Avis confirmés ALL

Tres confortable et tres joli , personnel tres attentioné

Dear Florence L., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Note Avis clients 5.0/5

Dominique N. Professionnel - Avis confirmés ALL

Accueil chaleureux

Dear Dominique N., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Note Avis clients 5.0/5

Morgane B. En couple - Avis confirmés ALL

Excellent séjour.

Dear Morgane B., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Note Avis clients 3.0/5

Jean-daniel F. Entre amis - Avis confirmés ALL

Hôtel confortable et pratique. Par contre le restaurant français ferme beaucoup trop tôt et le restaurant principal est extrêmement bruyant et le service lent. J’ai eu une chambre pour handicapé( pas pratique pour un non handicapé moteur), sans avoir été annoncé par la réception.

Dear Jean-Daniel F., Thank you for sharing your feedback regarding your recent stay. I am glad to hear that you found the hotel comfortable and practical. I sincerely apologize for the inconvenience you experienced with the restaurant hours and the noise level in the main dining area. Additionally, I appreciate your comments regarding the room allocation, and I will ensure that your concerns are addressed with our reception team to improve our communication with guests. Best regards, Mohammed Serhan Hotel Manager

Note Avis clients 3.5/5

Sabrina A. Professionnel - Avis confirmés ALL

Toute l’équipe est adorable que ce soit à la réception qu’au restaurant, l’accueil est toujours parfaite. L’hotel est confortable et bien situé. La literie est extraordinaire. Si il avait 2 petites remarques à faire cela serait : - changer ou nettoyer un peu les moquettes qui selon les chambres sentent un peu - varier un peu les aliments proposés au salon millenium car lorsque l’on reste 3 jours c’est toujours un peu la même chose qui est servi

Dear Sabrina a., Thank you for sharing your feedback regarding your recent stay with us. I am delighted to hear that you found our team to be warm and welcoming, and that you enjoyed the comfort of our hotel and the extraordinary bedding. It is always our goal to provide a pleasant experience for our guests. I appreciate your constructive comments regarding the carpets and the variety of food offered in the Millennium Lounge. I understand that freshness is important, and I will ensure that your observations regarding the carpets are communicated to our housekeeping team for their consideration. Additionally, I will relay your suggestion about food variety to our culinary team, as we strive to enhance our offerings for extended stays. Your insights are invaluable in helping us improve our services and facilities. Thank you once again for your feedback, and I hope to have the opportunity to welcome you back in the future. Kind regards Mohammed Serhan Hotel Manager

D'autres internautes évaluent notre hôtel

  • 5 005 avis 9.4/10 Site
  • 9 651 avis 7.7/10 Chambre
  • 8 458 avis 8.4/10 Service
  • 124 avis 3.8/10 Internet
  • 2 294 avis 8.1/10 Propreté
  • 2 038 avis 4.3/10 Qualité/prix
  • 1 445 avis 8.1/10 Petit déjeuner
  • 8 avis 0/10 Développement durable

Dispensé par Trustyou

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