Swissôtel Al Murooj Dubai 5 stars

Customer review rating (ALL Rating) 4.3/5 1,717 reviews

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Description

Hotel extras

  • Ambience of a resort-style hotel with outdoor swimming pool in a city location.

  • Offers a vibrant place for any business or social event

  • Wide range of dining options

  • Sauna and massage services are available for relaxation

  • Extensive facilities with tennis court and squash court

Our accommodation(s)

Hotel location

Swissôtel Al Murooj Dubai

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 DUBAI
United Arab Emirates

GPS:25.2031987, 55.2777975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,717 reviews

TripAdvisor Rating  4.5/5  7,077 reviews

Certificate of excellence 2023

Hotel Harrasment

TripAdvisor rating 1.0/5

Exoti_Chic1777 TripAdvisor review

If you are a solo female traveller be prepared to be harassed by hotel staff when you come back to the hotel in dressy clothes after going out to dinner by yourself, the door guy at the hotel kept asking me if I stayed there for "security reasons." I felt really uncomfortable and I made a complaint to manager but they said its their policy to ask females invasive questions for security purpose. I ask "what are they securing and if I look like a male with weapon that would harm people?" To which they provided no answer. I was also never really comfortable at the hotel initially because the first night I checked in the bathroom roof was leaking with water and almost flooded the entire floor. The location was ok because its situated close to the Dubai Mall and other attraction. But overall, due to the harassment at the hotel and management failure to explain and act, I will give it a 1 star. I really didn't feel welcome at this hotel.

Happy stay

TripAdvisor rating 5.0/5

Fearless16376895078 TripAdvisor review

Had a good stay in swissotel , my daughter graduate and hotel surprised us with beautiful surprise , elonar were amazing in recepeption, and helped us for all the surprises, hotel lobby , pool everything on top notch , for sure we will be back.

Dear Valued Guest, Thank you for your feedback. I am glad that you enjoyed your stay with us. Looking forward to welcoming you back in the near future. Best regards, Amro Nagah General Manager

Exceptional Service and Memorable Stay

TripAdvisor rating 5.0/5

Passport10199279758 TripAdvisor review

I recently had the pleasure of staying at this hotel, and I must say, the experience was nothing short of exceptional. From the moment I arrived, the front office staff Edricks, Mon, made me feel incredibly welcome. Their warm smiles, professionalism, and willingness to assist with any request truly set the tone for a wonderful stay. A special thank you to Umesh from housekeeping and the team for the birthday surprise of my daughter, who was amazed by the arrangements made in her room.

Dear Valued Guest, The team at Swissotel Al Murooj Dubai is happy to see that you had a 5* great experience. Thank you for taking the time to leave such an amazing message and rating. Kind regards, Amro Nagah General Manager

feont desk team

TripAdvisor rating 5.0/5

Babak G TripAdvisor review

the best hotel ever ghazal supriya and gobinath from the dront desk were very nice helpful kind and the smile on the face it is very cool it near to dubai mall walking dectince 5 minutes to be there the hotel overall were perfect i will be back soon for sure

Dear Valued Guest, We take pride in knowing that you have had an enjoyable stay at Swissotel Al Murooj Dubai. Thank you for staying with us and for sharing your experience with other travellers. We are looking forward to welcoming you back soon. Best regards, Amro Nagah General Manager

Thank you Lavazza

TripAdvisor rating 5.0/5

MnsnLucky TripAdvisor review

Zin is very humble, helpful and sweet person😍 She made for me the best cold coffee ever in my life🥹❤️ at the same time she is so professional, she remembers all the guests orders from the prrevious days ! thank you for having her and making stay more comfy ⭐️. . World should have more such humans to bring happiness and positive energy to other people🙏❤️‍🔥 thank you ❤️

Dear Valued Guest, It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager

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Other web-users rate our hotel

  • 3,000 reviews 9.6/10 Location
  • 3,219 reviews 7.4/10 Room
  • 7,808 reviews 9.4/10 Service
  • 31 reviews 6.1/10 WiFi
  • 1,727 reviews 9.1/10 Food
  • 1,400 reviews 7.2/10 Cleanliness
  • 1,164 reviews 8.5/10 Breakfast

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