Fairmont Grand Hotel Geneva 5 stars

Customer review rating (ALL Rating) 4.5/5 772 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Privileged location on the lake side with panoramic view on Lake Geneva, Alps and Old town

  • Three exclusive gourmet restaurants, a cosy Lounge, a Bar and seasonal concepts

  • The largest five-star hotel with 412 Rooms & Suites, and 13 meeting venues up to 1'300 people

  • Unique Spa Valmont with Fitness Centre and the largest private indoor swimming pool in Geneva

  • Théâtre du Léman with a capacity of 1'300 people

Our accommodation(s)

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Hotel location

Fairmont Grand Hotel Geneva

Quai Du Mont Blanc 19
1201 GENEVA
Switzerland

GPS:46.210178, 6.15088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  772 reviews

TripAdvisor Rating  4.0/5  1,364 reviews

Certificate of excellence 2023

Customer review rating 4.0/5

Anastasiia Y. Friends - Confirmed reviews ALL

Everything was good, except the fact that my sunglasses were stolen in spa area and never found or returned

Not all is gold what shines

Customer review rating 2.5/5

Manuel Business - Confirmed reviews ALL

Very good and expensive location

Dear Mr G., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are sorry that the hotel has not met your expectations. We are committed to offering you the highest quality of service. Therefore, your feedback is very important for us. Please be sure that the comments are duly taken in consideration by our Quality Committee and actions are undergoing with all concerned departments to ensure improvement of Quality of services and guest experience. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Good 5 star centrally located

Customer review rating 4.5/5

Rajiv N. Business - Confirmed reviews ALL

Centrally located hotel with well trained and eager to perform and please you whether at Front office or concierge or housekeeping or restaurants , my second stay here and hopefully will be many more . Rooms are decent and modern minimalist with good temperatures controls .

Dear Mr N., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, nice rooms and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Birthday celebration with love for the detail

TripAdvisor rating 5.0/5

izabelphilippa Couples - TripAdvisor review

I surprised my husband with this stay and informed the hotel to prepare something for him, a small “Happy Birthday” letter, but I never expected that they will put so much effort to make this day unforgettable. There was also a cute welcoming and all necessities awaiting our cat. All the little gestures from the entire hotel team made us to feel so special. We also pampered ourselves for 2,5 hours at their Duo Spa Suite and I can only recommend this experience. If you are visiting during this season, you should definitely try their winter concept restaurant Le 384. Also the breakfast in the room went beyond our expectations.

Dear Mrs Philippa, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great Spa Valmont, your experience at Le 384, our delicious breakfast and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Good location, Peaceful, Comfortable and Great service

Customer review rating 5.0/5

Pbs Business - Confirmed reviews ALL

I had a good time here.

Dear Mr S., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, comfort and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

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Other web-users rate our hotel

  • 232 reviews 9.4/10 Location
  • 356 reviews 7.5/10 Room
  • 545 reviews 8.9/10 Service
  • 10 reviews 5.1/10 WiFi
  • 166 reviews 8.4/10 Food
  • 149 reviews 8.7/10 Breakfast
  • 79 reviews 7.6/10 Cleanliness
  • 39 reviews 8.3/10 Bar

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