Fairmont Grand Hotel Geneva 5 stars

Customer review rating (ALL Rating) 4.6/5 789 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Privileged location on the lake side with panoramic view on Lake Geneva, Alps and Old town

  • Three exclusive gourmet restaurants, a cosy Lounge, a Bar and seasonal concepts

  • The largest five-star hotel with 412 Rooms & Suites, and 13 meeting venues up to 1'300 people

  • Unique Spa Valmont with Fitness Centre and the largest private indoor swimming pool in Geneva

  • Théâtre du Léman with a capacity of 1'300 people

Our accommodation(s)

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Hotel location

Fairmont Grand Hotel Geneva

Quai Du Mont Blanc 19
1201 GENEVA
Switzerland

GPS:46.210178, 6.15088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  789 reviews

TripAdvisor Rating  4.0/5  1,393 reviews

Certificate of excellence 2023

Good stay

Customer review rating 3.5/5

Fred Business - Confirmed reviews ALL

Extremelly good staff and very friendly. Hotel itself feels a bit old. Location is fabulous however LOT of pick pockets around it which is not what I want to experience

Dear Mr F., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

Beautiful location, great hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Beautiful location right off the water. Great room with excellent amenities.

Dear Mr I., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and room with excellent amenities. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

جيدة

Customer review rating 5.0/5

Mohamedelsawy Business - Confirmed reviews ALL

Business trip

Dear Mr E., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

Well presented and professional establishment

Customer review rating 4.5/5

Blake S. Business - Confirmed reviews ALL

i attended the Cisco conference and the hotel experience was excellent. My only issue was i prefer a firmer pillow and while i am sure i could have simply asked for one, i didnt find the time. Many other hotels offer the pillow preferences in room. Overall an excellent experience and would recommend. thx

Dear Mr S., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our professional service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

Nice hotel, super location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Overal good My room smelled like fried eggs or bacon which was horrible , it even woke me up. Pillows were super thin, not nice Food quality good Nice helpful staff

Dear Mrs v., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are sorry that the smell of your room has not met your expectations. We are committed to offering you the highest quality of service. Therefore, your feedback is very important for us. Please be sure that the comments are duly taken in consideration by our Quality Committee and actions are undergoing with all concerned departments to ensure improvement of Quality of services and guest experience. On a brighter note, we are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

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Other web-users rate our hotel

  • 233 reviews 9.4/10 Location
  • 347 reviews 7.5/10 Room
  • 536 reviews 9.1/10 Service
  • 9 reviews 2.9/10 WiFi
  • 166 reviews 8.6/10 Food
  • 159 reviews 6.6/10 Vibe
  • 149 reviews 8.7/10 Breakfast
  • 78 reviews 7.8/10 Cleanliness

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