Fairmont Grand Hotel Geneva 5 stars

Customer review rating (ALL Rating) 4.6/5 728 reviews

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Description

Hotel extras

  • Privileged location on the lake side with panoramic view on Lake Geneva, Alps and Old town

  • Three exclusive gourmet restaurants, a cosy Lounge, a Bar and seasonal concepts

  • The largest five-star hotel with 412 Rooms & Suites, and 13 meeting venues up to 1'300 people

  • Unique Spa Valmont with Fitness Centre and the largest private indoor swimming pool in Geneva

  • Théâtre du Léman with a capacity of 1'300 people

Our accommodation(s)

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Hotel location

Fairmont Grand Hotel Geneva

Quai Du Mont Blanc 19
1201 GENEVA
Switzerland

GPS:46.210178, 6.15088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  728 reviews

TripAdvisor Rating  4.0/5  1,447 reviews

Certificate of excellence 2024

Old rooms phones not working

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Our room was OK for the Fairmont Geneva (hotel in need of an upgrade/refurbishment).but none of the phones were working and even though we informed the management this wasn't fixed. One phone even fell out of the wall. We also weren't able to connect our Bluetooth and technical services weren't able either. They said it doesn't work. The late night room service good was overpriced and nothing special/quite bad for a five star

Dear Mrs B., Thank you for taking the time to post a review about your recent experience at the Fairmont Grand Hotel Geneva. We are sorry that the room's infrastructure and Room Service did not meet your expectations. We are committed to offering you the highest quality. Therefore, your feedback is very important for us. For your information, we are currently working on a renovation project which will definitely address the aspects you mention. Trusting that our other services met your expectations and looking forward to welcoming you back to the Fairmont Grand Hotel Geneva under more favourable auspices, I remain, Yours sincerely, Thierry Lavalley General Manager

Well located & Good stay

Customer review rating 5.0/5

S. Business - Confirmed reviews ALL

Fabulous

Dear Mrs S., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

Well located, verry Goodyear stay

Customer review rating 5.0/5

Vildana K. Business - Confirmed reviews ALL

Delices food, clean room, good stuff

Dear Mrs K., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, good food, cleanliness and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, be it on leisure or on business, I remain, Yours sincerely, Thierry Lavalley General Manager

Good location, very old hotel

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The hotel has an excellent location and the staff is amazing. Otherwise it is oh so old... The stained carpets in the elevators, the furniture in the rooms.... Clearly its glorious days are past due...

Dear Mrs K., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our excellent service. We are sorry that the Hotel’s infrastructure did not meet your expectations. For your information, we are currently working on a renovation project which will definitely address the aspects you mention. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Well Located lovely hotel

Customer review rating 4.0/5

Chloe Business - Confirmed reviews ALL

I had a wonderful stay and the staff was really helpful and kind. The rooms and bathroons are large, and everything was super comfortable

Dear Mrs B., Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, large rooms, comfort and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

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Other web-users rate our hotel

  • 231 reviews 9.6/10 Location
  • 345 reviews 7.8/10 Room
  • 477 reviews 9.3/10 Service
  • 7 reviews 2.2/10 WiFi
  • 145 reviews 9.1/10 Breakfast
  • 82 reviews 7.4/10 Cleanliness
  • 53 reviews 4.2/10 Value
  • 42 reviews 9.3/10 Wellness Area

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