Following the government's announcement to close all "non-essential" businesses, we inform you that our restaurants, bar, spa Valmont and fitness are currently closed. The hotel remains open and our room service remains available to our in-house guests.
Warm greetings from the Fairmont Grand Hotel Geneva! We endeavour to create a unique and memorable experience with our uncompromising attention to detail. In addition, we aim to impress you with our excellent service.
Mr Thierry LAVALLEY, Hotel Manager
Fairmont Grand Hotel Geneva is a modern luxurious staycation option, ideally located on the shores of Lake Geneva overlooking the Alps, Mont-Blanc and Old Town. Renowned for its exceptional location and easy access from Geneva Airport to the city center. Fairmont Grand Hotel Geneva is also home to three exclusive gourmet restaurants, a cosy Lounge and a Bar, all of them with breathtaking views. Relax at our Valmont Spa, Fitness center, and private heated indoor swimming-pool for a well-being experience.
Enjoy a luxury stay at Fairmont Grand Hotel Geneva: a 5-star luxury hotel offering 3 gourmet restaurants, a Spa Valmont, a Fitness centre and a heated indoor swimming-pool. Discover the city of Geneva and enjoy a luxury stay at Fairmont Grand Hotel Geneva in a spacious and comfortable Fairmont room. Whether it's with your family or friends or on a business trip, a unique experience awaits you in Geneva.
Fairmont Grand Hotel Geneva is centrally located on Lake Geneva shores. Old Town, City Centre and Les Bains de Paquis are just short walks away from this luxury hotel.
Privileged location on the lake side with panoramic view on Lake Geneva, Alps and Old town
Three exclusive gourmet restaurants, a cosy Lounge, a Bar and seasonal concepts
The largest five-star hotel with 412 Rooms & Suites, and 13 meeting venues up to 1'300 people
Unique Spa Valmont with Fitness Centre and the largest private indoor swimming pool in Geneva
Théâtre du Léman with a capacity of 1'300 people
Services in the hotel and nearby
Check-in from 15h00
Check out up to 12h00
Services and practical information
WIFI at the hotel
WIFI in the communal areas High Speed WIFI connection
WIFI in your room
Optic fiber technology provides the highest possible speed of Internet connection.
Private indoor parking (Paying)
Public outdoor parking (Paying)
Public indoor parking (Paying)
Accessibility for people with reduced mobility
Reduced mobility rooms
Reduced mobility facilities
Services for children
Babysitting on request (Paying)
Children's Club for 0 to 3 years
Children's Club for 3 to 6 years
Children's Club for 4 to 6 years
Childrens Club for 6 to 12 years
Children's Club for over 12s
Manual temperature control
Languages spoken at the hotel
Reception open 24 hours a day
Dry cleaning / Ironing (Paying)
Overnight shoe shine
Shoe shine machine
Leisure and activities
Pool Largest indoor heated pool in the city center of Geneva. Maintained at 28°C, with its 19 meters long and 7.5 meters large and offering extended opening hours from 5am to Midnight, our swimming pool is a heaven in the center of the city.
The 412 Rooms and Suites of Fairmont Grand Hotel Geneva are elegantly appointed and fully equipped for international business and individual clientele offering a combination of refinement and technology. All rooms have individual controlled air condition, coffee/tea making facilities, Ipads, phone, TV/pay-TV, dolby surround sound system, Internet access and minibar. Connecting rooms and suites are available on request.
The market fresh products are the reason for our successful cuisine. With its open style kitchen, Le Grill is a must dine restaurant for business lunches or cozy romantic dinners in an elegant and stylish atmosphere.
Type of cuisine: Mediterranean
Our Chef and his kitchen crew excel in creating authentic Italian cuisine. Lunch or dinner is a chance for our Chef to tickle your taste buds with his cuisine of traditional dishes, where taste and product quality come first.
Type of cuisine: Other cooking style
Regarded as a premier restaurant of Chinese cuisine, Lóu One is a culinary institution in Geneva. Located on the first floor with views of Lake Geneva, this restaurant has been offering dishes that exude culinary authenticity for over 25 years.
FloorTwo Bar has a cozy lounge ambiance but watch out the mood heightens once the evening is in full swing.
The FloorTwo Lounge located on the 2nd floor is the perfect setting for both business lunches and informal meet ups. The FloorTwo Lounge proposes a menu based on seasonal products. Breakfast is served everyday from 7 am to 10:30 am.
Our whole family enjoyed it. Really had fun and we feel safe in the hotel too.
Dear Madam H., We very much appreciate your comment regarding your recent family stay at Fairmont Grand Hotel Geneva. Needless to say that I will share your positive feedback with my team to further motivate them in their efforts to continuously improve the quality of our services. Thanks again for sharing your experience and we trust your next visit will be as enjoyable as your previous one. Yours sincerely, Thierry Lavalley, General Manager
Customer review rating 4.0/5
Peter Families - 10/04/2021 Confirmed reviews ALL
Staff completely understood that parents were looking for a pool/resto getaway with kids in the middle of a pandemic, and were more than up to the task!
Dear Mister S., We very much appreciate your comments regarding your family stay at the Fairmont Grand Hotel Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Lavalley General Manager
5 star prices, 2 star service
Customer review rating 3.0/5
Zurichvisitor Families - 07/04/2021 Confirmed reviews ALL
Nice hotel, nice location but for the amount of money we spent, and the service we received, it was not a five star experience.
Dear Madam, Thank you indeed for having chosen to stay with us over Easter! First of all, I am delighted to note your high ratings of your check-in and check-out processes, of your Room amenities and comfort, and finally of the Hotel's reinforced cleanliness & hygiene measures. On the other hand, I must admit that I am very upset to read your observations with regard to your poor F&B experiences, be it at the breakfast table or in our other outlets, notably in terms of service, quality, choice and value for money. Please accept my sincere apologies for the undue disappointment caused you in the various respects. Needless to add that I will share your comments with my Director of F&B and Executive Chef, so that immediate remedial actions may be taken. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva under more favorable auspices. I remain, Thierry Lavalley General Manager
Customer review rating 1.5/5
Tobias Couples - 05/04/2021 Confirmed reviews ALL
Good location, nice rooms and friendly staff but price/value very bad. Dinner reservation did not work even though confirmed prior when booking the room. We ended up eating at the bar (Pizza Margharita CHF 36!), definitely not worth the money. The staff at breakfast the next morning was hopelessly overwhelmed by the number of guest and given the COVID-19 restrictions. Had to wait 30 minutes in front of the restaurant before a table was finally cleared and given to us even though many tables inside the restaurant were available but it took the staff at least 20 minutes to clean up. Management should have anticipated the staffing knowing that the hotel is fully booked. Obviously things are different due to the pandemic but given the five star rating of the hotel we nevertheless expected a much better service and left quite dissatisfied.
Dear Mister B., I was very concerned to learn that, on this occasion, we failed to deliver our normal high standards of service, professionalism and hospitality. Please accept my sincere apologies and needless to say that your observations will be shared and discussed with my Operational Department Heads in order for appropriate corrective actions to be taken. In order to prove to you that we can definitely rise to your expectations, could I kindly suggest that you contact me directly when you next plan to visit Geneva, so I can personally ensure that your second experience be very enjoyable and memorable one, with a great dinner in one of our restaurants, as should have been the case this time. Looking forward to hearing from you in the respect, I remain. Your faithfully, Thierry Lavalley General Manager
Love the hotel, but ridiculous rise in room service prices
Customer review rating 3.5/5
Alain Business - 01/04/2021 Confirmed reviews ALL
I would use the hotel only occasionally unless the food prices are reviewed. My team and I will most probably start looking elsewhere. Continental breakfast (viennoiseries juice and coffee) from CHF 18 a few months ago jumped to CHF 40???? 2.2 times... If you want guests do not expect them to pay for running costs of all empty room by overcharging their coffee. Burger for CHF55 ??? This is not normal, sickening actually
Dear Mr F., I thank you for taking the time to share your experience with us. The combo breakfast option which you refer to is no longer available as this was served at our Lounge which is close due to the sanitary restrictions related to Covid situation. We invite you in your next stay to consult our take-away menu which should fulfill your needs and satisfaction. We very much look forward to welcoming you and your colleagues on your future stay in Geneva. Yours faithfully, Thibaud Cheurlin Director of Sales & Marketing
Customer review rating 4.5/5
Nicolas F. Couples - 28/02/2021 Confirmed reviews ALL
Despite COVID restrictions we had a wonderful stay. The location is idle , walking distance from the old city of Geneva and parks, while from the room you can admire the lac leman. We had dinner at the grill , excellent service as well using the indoor swimming pool and enjoy a generous breakfast in room (recommended) Will recommend
Dear Mister f., We very much appreciate your comments regarding your stay at the Fairmont Grand Hotel Geneva. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thierry Lavalley General Manager
Well located but outdated
Customer review rating 3.5/5
Anonymous Couples - 23/02/2021 Confirmed reviews ALL
The location of the hotel is perfect. In front of the lake and walking distance to many shops and restaurants. However the hotel and the rooms are outdated. I was surprised to learn that the rooms are not sanitized at all! In any 4-5 star hotels I stayed they have sanitizer set in the room but not here. Le grill restaurant though was excellent!
Dear Ms. N., Thank you for taking the time to write a review about your recent experience at the Fairmont Grand Hotel Geneva. We value your feedback and are pleased to hear that you particularly appreciate our incredible location and Le Grill restaurant. We are delighted to highlight that our rooms are completely disinfected upon checkout with special attention to high manipulated items. Also, our rooms are left unoccupied for 24 hours in order to respect sanitary measures. We are looking forward to welcoming you back to the Fairmont Grand Hotel Geneva in a not-too-distant future. Thierry Lavalley, General Manager