Novotel Liverpool Paddington Village 4 stars

Customer review rating (ALL Rating) 4.7/5 1,051 reviews

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Description

Hotel extras

  • Great location for both business and leisure trips

  • 1 mile from Lime Street Station (20 minute walk) and just 3 miles from M62

  • 221 modern bedrooms including 39 Studio Apartments perfect for a longer stay

  • Destination dining in our popular Kensington Restaurant

  • Excellent & flexible meeting spaces for up to 120 people

Our accommodation(s)

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Hotel location

Novotel Liverpool Paddington Village

3 Paddington Village, Off Grove Street
L7 3FA Liverpool
United Kingdom

GPS:53.407111, -2.959996

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

KENSINGTON RESTAURANT

International cuisine can be enjoyed in our destination Kensington Restaurant. Enjoy the sights, sounds and aromas coming from our Theatre kitchen as our Executive Kitchen Team prepare your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,051 reviews

Excellent location very helpful staff

Customer review rating 4.5/5

Simon D. Business - Confirmed reviews ALL

Was offered an upgrade on our hotel room which made our 5 day stay in Liverpool extra special

Dear Simon, We very much appreciate you completing our guest survey and scoring us almost top marks following your stay at the Novotel Liverpool Paddington Village. It is lovely to hear how the team upgraded your room to make your stay that extra bit special. Thank you again for sharing your experience, and we hope your choose to stay with us again soon for another great stay!. Cheers Amanda

Good stay

Customer review rating 4.0/5

Hyac Families - Confirmed reviews ALL

Had a nice weekend at Liverpool. The room quality, breakfast and overall service were satisfactory and up to the quality expected.

Dear Neelakshi D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village and we are delighted to hear your stay met most of your expectations and your trip to Liverpool was a success. We hope you choose us when your next in Liverpool and look forward to welcoming you back again soon. Cheers Amanda

Great stay

Customer review rating 4.5/5

Jon T. Families - Confirmed reviews ALL

Overall a beautifully clean hotel. All staff very friendly and welcoming. Good location on edge of city near to motorways. Breakfast very good. Moans - waiting staff didnt clear our table while eating breakfast on any of our four mornings. Built up a nasty pile of dirty dishes in front of us. Waiting staff not attentive to tables. Due to lack of staff attention all the guests had to borrow cutlery and crockery from adjacent tables. Not a good look.

Dear Jonathan, We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village and we are happy with your overall feedback. I have highlighted your concerns about the breakfast team not clearing the tables in a timely manner to the food and beverage manager and breakfast supervisor, so this can be picked up with the team, so thanks for the heads up. Thank you once again for sharing your experience, and we hope to welcome you back soon. Sincerely, Amanda

Fabulous Hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Stayed here as a couple for 2 nights. Rooms lovely and clean and the breakfast was excellent. Car park was only couple of mins away too. Would definitely stay again

Dear Craig We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village. We are delighted you had a great stay with us and will definitely be returning. Thank you again for sharing your experience, we look forward to welcoming you back soon for another great stay . Sincerely, Amanda

Good Stay.

Customer review rating 4.0/5

Scott R. Families - Confirmed reviews ALL

Hotel building is excellent. Friendly staff. Barman was great. Loved the room. Unfortunately on both mornings, my pre booking details weren't provided to the breakfast staff and I had to show them a confirmation email even though I booked and paid in advance and one of your staff emailed to confirm this before I arrived. My eggs, bacon and hash browns were also cold

Dear Scott , We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village. We are happy your overall stay was a good one. We apologize for the confusion with the breakfast included not showing up on the reports . however we have now highlighted this to the relevant departments to look into and ensure this does not happen again, thanks to your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cheers Amanda

Other web-users rate our hotel

  • 859 reviews 8.2/10 Location
  • 1,395 reviews 8.6/10 Room
  • 1,308 reviews 9.1/10 Service
  • 14 reviews 7.8/10 WiFi
  • 705 reviews 8.5/10 Comfort
  • 655 reviews 9/10 Cleanliness
  • 644 reviews 8.9/10 Breakfast
  • 491 reviews 9.7/10 Vibe

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